Apartments in Mackay

My second time visiting Lanai since last August. Similar experience: Check-in and out after hours was seamless. This time I was in room 607. The lift as well as the apartment was had a musty smell- likely related to the warm humid weather at this time of the year. The apartment layout is almost identical to the previous (see my previous review of room 307)- spacious, clean and neat. The balcony was very spacious and even bigger, having a table setting as well as outdoor lounge. The bedroom looked over the water. Main bedroom had queen sized bed while the other, two double beds. The leather dining chairs and couch was fantastic – can be wiped down for cleaning. Again, no blinds in the living room for privacy. Despite being near the street, it was quiet most of the time. Two exceptions- one evening when the apartment above had a gathering into late the evening on the balcony. Another morning, construction work started before 6am (not on the grounds). Both of these are of course, random events. The cookware and utensils were of good quality and range. The bathroom exhaust fan was not very powerful and did not combat the humidity. Shower door had a gap, resulting in water in the bathroom after a shower- slip hazard. However, I’m aware this is not uncommon for many showers. Comfortable bed. Both pillows were very flat but I’m sure they would’ve been able to provide a higher one if I’d asked (I don’t like to be troublesome!). No flyscreen door- so be mindful to keep balcony door closed in the wet season! Admittedly this is a very different experience to coming here during the dry season, where the doors can be left open and I enjoyed walks before and after walk. One thing I am conscious of, is indoor lighting. It would be much warmer and welcoming to have warm white indoor lighting instead of white light. Particularly in an era when so many are conscious of “blue light” and wearing lenses to filter that out. (White light = high percentage of blue light). The gym, sauna and pool were quiet (no crowds). Nor the lifts. I’ve never had to wait for the lift. Internet speed (wifi) can be slow and drop out. But it is secured with a password. Overall, a pleasant experience without any main issues. Special mention- The staff was exceptional. On mentioning the musty smell (I didn’t expect anything to come of it) as an aside to something else, Andrea (manning the front desk) notified the maintenance technician (Richard), who cleaned my carpet on the same day. Andrea is pleasant, professional, attentive and takes pride in her work. It does not go unnoticed! Thank you! I now specifically ask to stay here for work each time. (I realize this review contains many personal preferences but hopefully it’s useful for those who share the same ideals.)

Great service at check-in, kindly upgraded which was much appreciated, clean rooms, great size, great location - was able to walk most places. The only down side was that there was a smell musty, damp smell when the air con was on.

Check in at reception a little disappointing... other then that, excellent would definitely stay here again 🙂

The hotel is clean and tidy, and the bed is very comfortable to sleep. It is very close to the sea, and you can see the sea when you open the balcony door. The room has its own refrigerator, microwave, bowls and plates. I bought something to eat and put it directly in the refrigerator. The front desk of the hotel is also very welcoming and will visit again.

With a stay at Aligned Corporate Residences Mackay, you'll be centrally located in Mackay, just a 3-minute walk from Artspace Mackay and 6 minutes by foot from Mackay Enertainment and Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from Bluewater Lagoon and 0.5 mi (0.9 km) from Caneland Central.Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.At Aligned Corporate Residences Mackay, enjoy a satisfying meal at the restaurant.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Mackay? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 97 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

A stay at Riviera Mackay places you in the heart of Mackay, within a 5-minute walk of Bluewater Lagoon and Caneland Central. This aparthotel is 0.4 mi (0.7 km) from Jubilee Park and 0.6 mi (0.9 km) from Mackay Enertainment and Convention Centre.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this aparthotel include barbecue grills and complimentary use of a nearby fitness facility.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.

Stayed a week in the 2 bedroom deluxe villa. Nicole was more than accommodating for us. Having 3 children we needed a rollaway bed which Nicole brought down to us without issues along with extra pillows. Very spacious villa with plenty of natural light. Beds were quite comfortable. We stayed in villa 32 right behind the pools which was perfect for the kids. Direct beach access just past the pool and a really nice open bbq area with shade cloth. Very convenient kitchen which meant we could cook meals rather than having to buy meals each night. Laundry with washing machine and dryer. The spa bath was a hit with the three kids. Highly recommended and will definitely stay again on our next trip to Mackay. Thanks for a very enjoyable stay Nicole and family.

Arrived to find it difficult to park, first room very claustrophobic, requested a bigger room this was accommodated by a lovey staff member. (We were billed for this no issue) Very nice room, large and all amenities 😁. In the morning we discovered our vehicle had been ransacked, belongings stolen. We believed this to be a secure car park, on investigation the management had been advised the gate is broken, however not dealt with nor any signage to advise this is the case. The police and ladies on the front counter extremely helpful, yes there is CCTV showing the offenders. Now we wait. Disappointed the motel has made no contact with us, if staying there be extra careful. Fortunately we were returning home. No staff on site at night. There is a on all number provided. Maybe security would be helpful. I have placed a call to the management- waiting.