Beautiful place! Staff were friendly and accommodating. First experience with a 5 star hotel and it was amazing! Situated right beside American Village and there were many places to just walk or cycle around and explore. Staff even helped with making a taxi booking since we had an early flight. Thank you Hilton for making the last lap of our Japan trip a memorable one!
Oh and breakfast buffet was good! Wished that the items changed around but not complaining since the food was of top quality!
Hotel near Naha City Centre,Naha20.4% of visitors choose this area
AAnonymous User2025.02.23
The location is good and the cleanliness is good. The staff there are also service oriented. The hotel have a lounger where u can rest and have coffee while you wait for your transport or room.
I drove there and the staff will help to park the car for you. Note there are additional codt of 1500yen for parking at their location.
The room have basic amenities and if you need more you can go down to the lobby to get more
Hotel near Kouri Island,Nakijin100% of visitors choose this area
GGuest User2025.04.05
Newly opened hotel with high cost performance, on Guyuli Island, half an hour drive from the beautiful aquarium, the hotel lobby can see the beautiful scenery of the glass Haigu Yuli Bridge, the room is large, the room has a mini kitchen, you can cook by yourself, there is a washing machine drying one is particularly clean, The service was also very good. It rained lightly when we arrived. The front desk lady also used a towel to help us dry the suitcase. 👍 The courtyard room on the first floor with children can also see the sea on the balcony and bathroom. I will go to ❤️ next time.
Hotel near Naha City Centre,Naha20.4% of visitors choose this area
Ssnow_teacher19732025.05.23
It was windy and rainy two days before I went there, so I felt that the distance to and from Kokusai-dori was a bit far. If you drive or don’t have large luggage, you probably won’t find the distance a problem! The breakfast is very diverse and you can also taste local Okinawan cuisine! There are tax free stores such as FamilyMart and 7-11 nearby!
I like the 2F self-service washing machine service the most. The clothes are washed just right without being over-dried or deformed! There is a microwave and ice machine next to it, which is very considerate for customers who want to try convenience store food and need ice!
When you check in, you will get Chinese instructions for the hotel. The view from the top floor is superb, and there are polite service staff 24 hours a day, which is great! I filled out the questionnaire in advance, and the room also provided bathrobes of suitable sizes, but because I was lazy I didn't fill it out, so there were only sizes suitable for girls! The bathroom and toilet are separated, which is great, with both a shower and a bathtub!
Next time I go by myself, I will still make a reservation, but if I bring my elders, I will probably still choose a hotel on Kokusaitong! When checking out, you can put the key directly into the elevator box, no need to queue at the counter! Great design!
Hotel near Naha City Centre,Naha20.4% of visitors choose this area
DDarlemagne2025.04.22
Location: On the outskirts of Naha city - 15 mins by car from both the airport (traffic permitting) and city centre. Also within the red light district so not recommended to venture out on foot at night (see picture)
Parking: Hotel has limited parking within premises for 1,500yen per day (but unlimited driving in and out of car park), and needs to reserve at the hotel at 11am each day (so if you arrive at night you'll at least have to sort out the first night yourself). There are small car parks dotted around the area but firstly, the car parks are small so no guarantee of spaces and secondly, the car parks are located amongst various love hotels. The best we found (in terms of location and safety) is one at Costa Village ESPANA which is 5 minutes on foot from the hotel (500yen overnight and 700yen day park) (see picture)
Room: Very small (i.e. standard Japanese semi-doubles), but the bathroom is spacious with onsen facilities
Breakfast: A very good spread including local dishes, 1,900yen per person (kids eat for free) (see pictures)
Facilities: Swimming pools on 2/F (free) and rooftop with bar (paid, so havent tried). Onsen on 2/F also opens till late, with both indoor and outdoor onsen, and quite packed
Hotel near Naha City Centre,Naha20.4% of visitors choose this area
MMichelle19942025.03.09
I love my stay at Naha Shintoshin. It is convenience to a shopping centre Naha Main Place.
We live the bigger room which have washing machine and dryer. A very good stay here, and near a station which is so convenience to travel everywhere.
Our recent stay at the Grand Mercure Okinawa Cape Zanpa Resort was memorable and enjoyable. While the location does require driving to access nearby conveniences such as restaurants and stores, the hotel itself offers ample amenities that enhance the experience. The breakfast selection is exceptional and not to be missed, catering well to a range of tastes and preferences. Families will find the resort particularly appealing, with child-friendly facilities that promise a fun and engaging stay. We were particularly taken by the variety and popularity of the snacks and drinks offered at the open bar on the first floor. We look forward to returning during the summer season to take full advantage of the water park and pool facilities. For the onsen, I was fortunate I was able to purchase tattoo covers over the reception counter.
Large hotel with spacious rooms, though a bit dated but clean and well maintained.
Nice beach and great sea views from the rooms.
But there are many limitations, especially for foreign tourists and those without a car.
First of all, this place is rather remote, though not very far from Naha city but getting there will take about 2 hours on the Airport Hotel limousine bus , fare is ¥1430 per person, and there are not many services per day, if you miss the bus, you have to walk 30 minutes to Yomitan village to take the public bus, which takes more than 2 hours to Naha, or pay through your nose with taxi which costs more than ¥12,000.
Almost none of the staff are able to converse in English effectively, reception staff will need to translate with an I pad and show the translation to customers.
Being a large international resort hotel , they are extremely strict with the check in time, our limo bus arrived at about 1.30pm , when we asked to be checked in ,the reception staff said ok, but she told me ”early in 3000”, which I couldn't understand initially, she later showed me on her I pad , which displayed ” early check in fee ¥3000 for 1 hour”, there is no way to get a check in on arrival without paying a fee if you arrive early, even when the rooms are ready- which is unthinkable for anywhere else in the world !
It appeared that all guests arriving early decided to wait in the lobby till 3pm.
Guests were not even offered any welcome drink, which was unthinkable for a resort hotel. Each room here cost more than ¥30,000 per night .
Many other cons , which are rather unacceptable for foreign tourists-
All the TV channels are in Japanese.
Rather far away from any eating places , and not many choices.
In rooms - the aircond cannot be set lower than 22 degree C , there is no shower cap and spoon provided.
Very Good
272 reviews
9.2/10
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8.6/10
AAnonymous UserAutomatic check-in process can be challenging and limiting factors to other services, such as luggage deposit. Amenities, including umbrellas, can be an additional value. Great that the microwave is provided.
TTravel as life goalIf you are self driving in Okinawa, and will visit the central area, this is indeed a great place to stay, esp if you have a big group of family and friends. Why?
1. Responsive customer service, who gives out staying information timely. They can answer you within a day or hours. Very comprehensive information with cery clear instructions for check in and use of their facilities.
2. Location is easy to be found. Close to the salt factory which is worth visiting. Also close to the seaside road station where you can take a breathe and photos there. Close to beach as well if you like water sports.
3. The photo we took is from the accommodation, we stay on ground floor as there is no lift. We dont wish to carry luggage up a floor. Can see the bridge.
4. There is Bbq facilities, gas is provided and we can use bbq outdoor with no extra costs.
5. Though there is no seasoning in the accommodation, the kitchen utensils target for a large group of people to use. With rice cooker, stove, pans... enough to prepare for a decent meal. But if they can provide a electric stove for shabu shabu, it will be perfect
6. 8 beds, 2 toilets, 2 shower rooms, 2 tables in one apartment. Very spacious. It is the last day before we leave Okinawa. We can pack luggage with ease with such space
7. Reasonable price with such modern furnishings and facilities.you cannot find a similar one nearby.
8. We went to buy food at aeon which is around half hour away.
MminfenAbout 10 minutes walk from the international pass; there is a family next to the homestay; if there is a parking lot next to the self-driving car, it is very convenient. The unmanned counter enters the information on the spot + call in will provide the unlock number of the room electronic lock after the call.
JJoyThe location and facilities inside the room are nice, however, the customer service is not ideal. It is normally assumed that after booking a hotel online with a booking confirmation, all necessary information is already on the confirmation letter. However, travelers who stay at this property will still have to actively reach out to the hotel for check-in ID in order to do self-check-in via iPad. It would be great if the hotel could reach out to the traveler before their check-in.
What's even worse is that during the check-in process, we did a face-to-face meeting via iPad, and there was no information provided by the staff that we would need a password to enter the hotel after certain hours. After dinner outside, when we returned to the hotel, we were locked outside the hotel, and luckily, we were able to call the Japanese phone number via the public phone. It would have been a nightmare if there had been no public phone or if no one from the hotel had picked up the phone.
GguuunI used it on a trip with my friends.
Before 15 o'clock, the entrance was completely closed and I couldn't check in early.
Other than that, the room was large, the bed was large, and the amenities were substantial and very comfortable!
久久There are shops around, but it is not convenient to move without cars or motorcycles. You can take it slowly. It is recommended that the room be clean and comfortable.
RRCSSThe room is fully equipped and clean. The most frustrating thing is the self-service check-in system, which can be confusing for first-time users. The hotel did not provide a check-in password or QR code, but the automatic check-in system asked for it. I called the hotel immediately but there was no response. Finally, luckily, I met a guest who had already checked in to help. After a series of check-in procedures, such as requiring the guest to take recent photos, take IDs, fill in information, etc., the problem was successfully solved. This guest also complained that he was also crazy when checking in.
In addition, this self-service check-in system also has other problems, such as the Chinese and English versions are different, and the system response is also very slow.
Other aspects are still OK. The room is large, well-equipped, convenient store nearby, and there are many restaurants nearby.
AAnonymous UserYes, I have always been satisfied with the stores on this platform. I did my homework in advance, which saved me a lot of trouble! There is a subway and bus nearby, which is very convenient. The front desk lady and brother are very nice. There are activities in the evening, so you can go or not. The facilities are also complete.
DDKirkThis hotel is very near araha beach and a bus stop right in front for going to american village or anywhere else. Very spacious room, amenities and stuff but our one stay we just saw a little stain of spilled liquid in the table that are already molding but other than that it’s perfect as it’s close to anything we need. It’s also right in front of camp foster
AArkN ChenThe hotel is right next to Sekirei Station. Self-driving travelers also have a private parking area. It is only about a 10-minute walk to Kokusai Street. The location is impeccable. The hotel is like a small apartment concept. The counter is on the second floor. After checking in, you can choose what you need in the room (toothbrush, comb, razor...etc.). The concept of environmental protection is great! The balcony can watch the sunset and the monorail opposite. The only minor drawbacks are the noise of cars due to being located on the side of the road and the poor soundproofing. Everything else is pretty good. It can be used as a stay for the last day, and it only takes 10 minutes to take a taxi to the airport.
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