GGuest UserThis hotel isn't rigid with its policies. Even though my booking was non-refundable, they allowed me to change room types since there was availability. However, the price difference in some areas was quite hard to swallow. For instance, when booking, the difference between a room with dinner and without was about 550 RMB per room for two people. Yet, they charged 65 USD per person on-site, which is almost double. This is truly unacceptable. Furthermore, the dinner wasn't international cuisine as expected, but Indian food. While it was Eid al-Fitr, it feels unfair to those who choose international five-star hotels specifically to avoid the Indian food often found in local five-star hotels. I have no other comments, as it is, after all, an international five-star hotel.
TTrippinDawgI recently stayed at The Zabeer Dhaka and overall had a pleasant experience. The hotel is centrally located, making it very convenient for both business and leisure travelers. The staff were professional, courteous, and always ready to help with a smile.
The room was clean, spacious, and well-equipped with all the modern amenities you’d expect — including a comfortable bed, clean linens, and a reliable Wi-Fi connection. The bathroom was also well-maintained and stocked with essentials.
One of the highlights was the breakfast buffet — it offered a good mix of local and continental options, and the food quality was above average. Room service was prompt, and the in-house restaurant served delicious meals.
However, a few areas could be improved. The check-in process was a bit slower than expected, and the lobby sometimes felt understaffed during peak hours. A little more attention to detail in room facilities like at least a window for air circulation would elevate the overall experience.
That said, The Zabeer Dhaka is a great option if you’re looking for comfort, convenience, and value in the heart of the city. I would consider staying here again.
Ssteven.xiaoThis hotel is quite good for Bangladesh standards. It has a rooftop pool and gym, and the breakfast is excellent. The facilities are a bit old, and the room was a little small.
AAnonymous UserIt was very nice to have been received by the hotel manager & Staff who were very friendly
And cooperative. Unfortunately the room was not what I was expecting and the washroom was not also very clean and the soap was very
Unpleasant. Since my stay was short I did not bother to tell the staff about my room and washroom. I believe there is a room for huge improvement.
AAnonymous UserMost friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
TTomD92Beautiful hotel, a haven of peacefulness which was very enjoyable to retreat to after exploring the chaotic streets of Dhaka. All staff members were very polite and friendly, the room was comfortable and the breakfast buffet was excellent. The rooftop pool and bar are also great.
GGuest UserI stayed at this hotel during my trip to Dhaka. The biggest highlight is undoubtedly the rooftop pool and restaurant. At night, you get a panoramic view of the Dhaka cityscape, which was a wonderful refreshing experience during my stay.
The room was [clean/spacious enough], and the Wi-Fi speed was stable and perfectly fine for business use. The staff were all very friendly, and I was particularly impressed by how they always met my requests with a smile. I would definitely consider staying here again if I ever come back to Dhaka.
GGuest UserThe bar on the 8th floor offered beer for 600 Taka a glass. The room was spacious and comfortable, equipped with a refrigerator and a kettle. We also received a welcome service of cookies and sponge cake. The shower had plenty of piping hot water, and I was impressed that the water pressure was just like in Japan. The breakfast buffet had a wide variety, even including chicken biryani. Overall, it's a very satisfying hotel.
MMuhammad Irsyad Bin ZainiExtremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber.
Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel.
To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess.
That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience.
Westin Dhaka, you can and should do much better.
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