Excellent stay, friendly staff, this hotel offers a minimalistic lean style genre Moxy and CitizenM. I stayed here last year and found the price-quality ratio excellent. My total stay now was 9 days.
The bar and restaurant are excellent, and the breakfast satisfactory for a European hotel (I live in Asia where you’d expect several warm meals, noodles and rice for breakfast!)
However, I extended my stay by a couple of days, and I don’t find that they handled this edge case too well. First a hotel staff member knocked on my door and asked why I hadn’t checked out. I explained the situation and all seemed fine. But later that day housekeeping staff barged into my room several times unannounced , seemingly unaware the room was still occupied (why is there no button with a don’t disturb sign? Or even an old school door hanger?). So please JAM, you need to improve your processes better.
Hotel Chamade in Ghent is a delightful find! The modern design and cozy ambiance create a welcoming atmosphere. My room was comfortable and well-equipped, perfect for relaxation. Its location is ideal, just a short walk from the city center and attractions. The friendly staff provided excellent service, making my stay even more enjoyable. Highly recommended for a charming experience in Ghent!
The room is spacious and comfortable, the bed is comfortable, the view is wide, the sleep is good, the staff is warm and thoughtful, the service is good, the hotel is in a good location, the transportation is convenient, the breakfast is rich and rich, the room is clean
First of all, there was a smell in the bathroom and the table was so poor that it looked like it was going to fall apart. However, the staff were friendly.
This place is great, very quiet. There's a small bus terminal right outside (many bus routes start there). The bar downstairs looks lively, but the residential area is completely undisturbed. You have to walk down a corridor to get to the rooms, and the corridor door requires a key card to enter, so there's no need to worry about bar patrons accidentally wandering into the residential area (it's very safe).
The hotel itself is also clean. Although there's a construction site nearby, I didn't see any construction happening, and I couldn't even hear any street noise (which I was quite happy about).
It's perfect for anyone arriving in Ghent by Flixbus, as it's less than a 10-minute walk (about 600 meters) from the Flixbus stop.
On June 14th, I booked a one-night stay for July 5th at the Ghent Marriott Hotel through Ctrip. The room type was a Canal View Deluxe Room (King Bed), costing RMB 2885 (excluding breakfast).
To ensure a good canal view, I also made a special request via Ctrip, and they confirmed they would arrange it (see picture 2).
Upon arrival, I was extremely disappointed. During check-in, the receptionist seemed to avoid eye contact and asked us to see the room first. What we saw was a wall, and only by leaning out could we catch a glimpse of a corner of the canal (see pictures 3, 4, and video). How can this possibly be considered a Canal View Deluxe Room? Isn't this just playing with words? And the 'arrangement confirmed' reply I received was nothing but an empty promise!
Although we argued our case, the front desk claimed it was a system issue or a problem with the third-party platform, and that no other rooms were available. In the end, they compensated us with breakfast vouchers for two and two boat tour tickets.
We were very angry. If a canal view room wasn't available, they should have informed us; we could have booked another hotel offering much better value for money! Moreover, why should consumers suffer emotional and material damages due to a system error?!
Our primary reason for choosing the Marriott's Canal View Deluxe Room was specifically to open the window and enjoy the canal view! This was a huge disappointment!
Excellent hôtel en plein centre ville, propre.
Accueil chaleureux.
Les chambres sont spacieuses, lits confortables+++
Le petit déjeuner de qualité est copieux.
À renouveler
The facilities are quite old, and you can tell the room is in need of maintenance. What was really startling was that the housekeeping staff actually walked into my room twice without knocking during my stay. If you value peace and quiet, make sure to request a room away from the street, otherwise, the bar downstairs can be incredibly noisy with people talking all night long, especially on weekends. The upside is its central location, making dining and shopping very convenient.
Very Good
107 reviews
8.4/10
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8.1/10
Very Good
TTak ChiGenerally the cleanliness of lobby floor public areas and room were above average 👍🏻👍🏻
Need to be careful when driving into that expo , ikea and the hotel zone as they located along with each others and shared the same directory board which the indicator bit small you might miss the hotel car park entrance
The front staff he is super friendly and helpful 👍🏻👍🏻👍🏻
I would say the amenities is worth for the price 👍🏻👍🏻👍🏻
HHuanqiuyuzhoulvxingjiaThis hotel was the most impressive one on my trip through the Netherlands, Germany, France, Luxembourg, and Belgium. It's located right in the heart of Ghent's scenic riverfront, a World Heritage site, one of Europe's top ten design hotels, and on the list of the world's top 100 hotels! Staying here, it truly lives up to its reputation. It's incredibly well-designed, opulent, a genuine antique with a strong sense of culture and history. The classic Baroque style is evident, and the furniture and decor are all traditional European. It exudes the luxurious feel of an ancient European palace! The breakfast was also excellent, especially the breakfast restaurant, which has fantastic views!
GGuest UserThe boss didn't understand English, it was difficult to communicate, and he charged arbitrarily. He changed my double room to a double bed. The location is next to the tram, there is a tram at about 5:00 in the morning, it is very noisy, I can’t sleep
DDr. ErikExcellent stay, friendly staff, this hotel offers a minimalistic lean style genre Moxy and CitizenM. I stayed here last year and found the price-quality ratio excellent. My total stay now was 9 days.
The bar and restaurant are excellent, and the breakfast satisfactory for a European hotel (I live in Asia where you’d expect several warm meals, noodles and rice for breakfast!)
However, I extended my stay by a couple of days, and I don’t find that they handled this edge case too well. First a hotel staff member knocked on my door and asked why I hadn’t checked out. I explained the situation and all seemed fine. But later that day housekeeping staff barged into my room several times unannounced , seemingly unaware the room was still occupied (why is there no button with a don’t disturb sign? Or even an old school door hanger?). So please JAM, you need to improve your processes better.
GGuest UserLocation is geared more toward those who intend to take quite a bit of daily intercity train trips like us. It's very, very near the ghent st Peters station. Hence, there is not much night activity or eateries around the area. But it's an easy bus ride toward the town centre thus its not too much of a hassle to travel within the city.
Service at the main desk was professional and friendly. I stayed 4 nights there, and on the last day of my stay, the cleaning lady did not bother to clean the room or take out the trash. I complained about this to the front office lady, and she was apologetic and waived my city tax payment.
Overall, I would still stay there if I need to go on daily intercity train trips as the price is actually quite reasonable. I only ranked the service as 4 stars due to the lapse of cleaning service on the last day.
MMax017The best hotel we’ve had so far! Room comes with a mini kitchen (fridge, induction cooker, microwave, pans, and utensils). There was even Nespresso machine and pods. The facilities are modem and the place is clean. The staffs are friendly plus you can buy Ghent city card at the counter! You can walk to the old town in about 15 minutes or take the bus which is just a few minutes walk away from the hotel. Highly recommended and will definitely come back here.
TTravel WWThis hotel has nothing but the front desk. The room is not on the same floor as the front desk. In addition to the excellent location, there is no other recommended price is too low. I don't know how this is listed. Four stars.
DDiane PHHands down best view from the room! Booked another night as I had a really good impression and experience - wish I had stayed longer! Bed is comfy and the room is...roomy enough. The ladies at the front were exceptionally accommodating for when I had issues checking out and checking back in. Staff is overall awesome! The only shower room is fairly well kept. For a small amount there will be everything that you will/might need: from towels, laundry/dryer, tea/coffee/beer/snacks, luggage storage, to kayaks. Didn't have to use the common kitchen but it seemed equipped. Really can't go wrong with the location - everything is within reach and the are is just simply beautiful day/night.
NNeilJHotel Chamade in Ghent is a delightful find! The modern design and cozy ambiance create a welcoming atmosphere. My room was comfortable and well-equipped, perfect for relaxation. Its location is ideal, just a short walk from the city center and attractions. The friendly staff provided excellent service, making my stay even more enjoyable. Highly recommended for a charming experience in Ghent!
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