The only positive thing about this hotel were the room, big and spacious, and the location, super central. Although the moquette is unhygienic.
I always appreciate a luggage rack but one in a room for 2 people is ridiculous.
We also got unlucky with the bathroom as the shower curtain was mounted wrong so taking a shower meant creating a lake in the bathroom.
The hotel is not very well organised, we had to wait a lot to check-in and when it was finally our turn, even though the room was ready, we would have had to pay to check in earlier for mere 50 minutes. Embarrassing.
We left the luggages and came back later and had to queue again with all the guests that had just arrived, for more than half an hour. We only needed the key cards, we already did all the paperwork.
They preauthorised 50€ per night on our cards, in case we wanted to use the room service or the restaurant, which we explained we didn’t. And if you looked at the room service menu, you wouldn’t want to as well..
I would expect a famous chain like the Hilton to know that “Taglietelle Carbonara” doesn’t exist, it’s “Spaghetti carbonara” or “Rigatoni alla carbonara”.
Furthermore “Spaghetti bolognese” doesn’t exist as well, it’s “tagliatelle bolognese”.
There’s a pool but it’s unclear if it’s available to every guest. The staff is not keen on divulging information.
It would be nice if more of the staff would be able to speak English (and maybe a third language) as a lot of the guests are tourists from other countries.
The hotel is located near St. John's Church on Dresden Square. The staff are polite and friendly, and the rooms are spacious and stylish. Our room faced a residential house, and we felt like we were immersed in the local area and experiencing German life!
This hotel is highly recommended for any trip to Dresden. It boasts an excellent location in the Old Town, just about 70-80 meters from the archway between the two large statues featured in the famous Lonely Planet photo. The rooms are spacious (rare in Europe), fully equipped, with complimentary drinks in the refrigerator and a capsule coffee machine. The service was also very satisfactory. It's conveniently located for all the famous attractions in the Old Town, and I would definitely choose this hotel again on my next trip to Dresden.
Its excellent location, on the Prager Strasse shopping street, placing it within a 15-minute walk of Dresden's historic Old Town and major attractions like the Frauenkirche and Zwinger Palace. The main train station (Hauptbahnhof) is an 8 to 10-minute walk away. The staff are friendly, helpful, and welcoming. Room is small but comfortable and cleanliness. Breakfast is okay, basic food.
The room is large, the environment is good, the surrounding public transportation is convenient, the hotel has a parking lot, and it is very convenient to travel by car.
The nearby bus can go to elbepark, the local shopping center, shopping and eating, and it is a good place to relax during the trip.
The tram museum is within walking distance. The old trams and the trams on the road now, go back in time and sigh at the progress of technology.
It was clean and nice. The underground pool was quite deep, so it was fun. I was supposed to be assigned a room on the 1st to 4th floor, but all the rooms were taken, so I was given the 8th floor.
Very good location, attentive service, and a good breakfast. We had problems with the air conditioning, but they quickly resolved the issue. It was annoying that the cleaning staff came to the room twice in the morning. If checkout is at 11 a.m., guests shouldn't be disturbed in the morning.
Excellent service. Tram 7.5 hours to the center itself. Drinks in a mini bar. One request to the hotel - make it possible to contact for a late arrival warning via WhatsApp. We had to contact acquaintances to call
The location of the hotel is very close to the substation, you can reach it either by walking in 10 minutes or by taking the tram in front of it in 5 minutes. The rooms are spotless, and the beer bar on the ground floor is very enjoyable.
Very Good
115 reviews
8.7/10
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