Overall, we really enjoyed our stay at the hotel! I would have loved to give it a higher score because our room was so spacious, clean, and had a lovely modern design that made it very comfortable. However, I did have to rate it a bit lower because we were surprised to find that, while the travel app suggested that the standard queen-size room would come with both a bathtub and a shower, it turns out that only the premium suites offer bathtubs. The staff were incredibly friendly and very helpful— it was a shame that they couldn't do anything about the app. They mentioned that if you're a member and book in advance, there might be some great upgrade options available. It’s just a disappointment that the photos and description on the app were misleading, as they made it look like all the queen-size rooms had bathtubs too!
This place is amazing! I booked this for Lap of Lights and as Christmas gift for my husband (F1 lover) and everything there is magnificent! Love it so much and will plan another visit next time.
From start to finish we had an excellent experience at this hotel. Check in was super quick and easy and the hotel facilities were excellent and convenient. The highlight for us was the service we received by Lucy & Tetiana at breakfast, they were very chatty and polite and had genuine time for all the customers and showes is around all the breakfast options.The breakfast was superb! the best I have ever had as a traveller with plenty of choice and all very tasty. Our family room was spacious and was clean and very comfortable with plenty of amenities. Located centrally, right next to a trendy square which offers great food and drink options. We will be back again! Thank you so much to you all. Billy & Atu, from Cornwall
I was quite happy on the first night of my stay as the AC was quite nice when we entered the room. I saw there was a tub and free wifi was included. However, when I came back to the room on the second and third nights the AC seemed to not blow out cold air. I had to leave the window open all night for both nights to get some cold air into the room. The single beds were also surprisingly uncomfortable for a hotel. I’ve had short stays in other hotels like travelodge and premier inn, where the beds felt quite comfortable and were often cheaper £/night. The staff were lovely, no issues there. If I was staying for longer I would have mentioned it to the staff.
Great for a relaxing night away. Lovely modern hotel, great rooms and service. Spa is a little basic but it was fine for what we needed for our one night away! Very close to Marlow town centre which is great to explore!
there is no service except the front desk service for checking in. there is no telephone that I can report the desk lamp is not working or you have to go down to the front desk to tell them. the window view is facing just next to the hotel. overall, it's only good for one night
It was a standard hotel, you get what you pay for. The gym's tiny but the main fault was the heating didn't work and it was a fairly cold night. Breakfast was decent though. 3/5
The service was lovely
My husband wanted to give me a surprise and hotel arranged it for him and received my flowers and put it in the room in advance
Facilities was great. The gym got abit of everything and pool and sauna to use as well
Would recommend for couple and family stay
The staff was rather basic with directions to find my room it is a very big place and not very well signposted. The room had everything needed and was clean. The pool, jacuzzi , sauna & steam room are all included in your stay, just a bit of a walk to another building.
Good
112 reviews
7.6/10
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