What a lovely stay in Crete! This hotel is gorgeous and spotless. The Breakfast Buffet was outstanding, and every staff member I encountered during my 3-day stay was smiling and helpful. My Executive seaside room was spacious and well-furnished, and it was a perfect place to recharge on my 3-week journey. It was an easy walk from the port (I arrived with SeaJets), and the public bus to the Palace of Knossos was waiting for me right below the hotel the next day. The concierge gave great advice on places to visit, and called for the (15€!) taxi when it was time to get to the airport. Efharistó, Megaron!
This five-star hotel on Ke Island has excellent service. The breakfast is rich, with more fruits than other hotels and large portions. I also chose to have dinner at the hotel, which was very cheap and tasted very good. It is worth recommending. There is also an archaeological museum near the hotel, which is a 3-4 minute walk away, and there is also a square, which is very close to the city center. The hotel also has a swimming pool and a gym on the underground floor. The room card cover has complete information, and you can understand the business hours of various dining and leisure activities in the hotel at a glance.
The reception was very warm and thoughtful. I just arrived at the hotel to send the free mint soda special drink, because our flight was late, they also gave late check out. Helping to call a taxi, store luggage, etc. is also very skilled and fast, the room is clean, because we are traveling in the off-season, this store is very cost-effective
The hotel staff was very enthusiastic and upgraded the room for free. The room was very spacious and clean. The terrace had a beautiful view, facing the sea, and you could see the lighthouse. The bedding was comfortable and I slept for more than eight hours. The breakfast was rich and delicious. It was very close to the old town and a ten-minute walk to the port. It was a very good hotel.
The breakfast variety is very rich and the location is very good on the top floor. The room was very good, there was hair on the pillow, but it didn't matter if I was thrown in the cabinet. As other guests comment, the block downstairs is very unfriendly, I don't know if they will attack people, but at least it looks scary, girls are best not to pass there at night
The location of the hotel is definitely very good and a plus point.
We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely.
The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel.
I can really only give this hotel 3/5 stars overall.
Nice and very clean room. The staff is very kind and friendly. The breakfast area is small but beautiful and the girl with long black hair and glasses who serves is excellent, always smiling and kind, excellent! The hotel is located in a very central location, you can go everywhere on foot. There is no parking but there is a private one right across the street if someone wants it with a charge of 6 euros per day.
This hotel is on the island and it can be said to be a very good living environment. The swimming pool is very beautiful, the breakfast is also very good, and the small bar in front of the door is full of atmosphere. Well, that's it.
Very Good
118 reviews
8.7/10
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GGuest UserThe hotel is pretty clean and modern. We found the beds to be very comfy and the hotel's location was pretty convenient near the old town and port areas. The rooms are well appointed with a couple of chairs, a work area, a coffee/tea station, big TV and a large bathroom. There were enough plugs around the room and many switches with light settings to get it just right. We appreciated the balcony and the view outside but there were some cars that drove by with very loud music each night. The only significant complaint we had was that the bathroom shower leaked very easily in our rooms and got the floor wet near the toilet.
The breakfast at the hotel was pretty good with a variety of Crete foods like cheese and pastries. There was fresh scrambled eggs and a very good sausage available as well. The breakfast also had a large variety of preserved fruits that paired well with the Greek yoghurt and included oranges, cherries, grapes and figs.
We appreciated that the hotel had inexpensive parking nearby at Central Parking which was 7 Euros per day with unlimited in/out privileges as long as we got a stamp when we got in. The hotel also had a restaurant that offered room service and there was a popular cafe just across the street. This hotel was a good base for exploring Crete with a convenient location near the airport and the price was very fair for us.
ААнастасія ГлавацькаToday, I have landed back home after spending amazing week at this family-run hotel. I can definitely tell you that it was one of the best holidays I have ever had, filled with nice people and great Greek weather. The hotel is located very conveniently, you have a lot of shops and restaurants nearby. Lidl is just 5-7 min walk. Next to the hotel there was a great coffee shop- Move on. Next to the hotel there is a bus stop which will take you to Chania city centre for a nice promenade and a delicious dinner. Hotel itself is of an apartment style with amazing pool which was always well-maintained and clean. Every day the girls made sure that our room is clean and we have new towels, and they were making quite impressive compositions from flowers and towels😁 The manager of the hotel was extremely friendly and always dealt efficiently with any requests we had. Breakfast was delicious and overall our stay was extremely enjoyable. Definitely visit this hotel to feel the amazing Greek hospitality.
GGuest UserThe location of the hotel is definitely very good and a plus point.
We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely.
The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel.
I can really only give this hotel 3/5 stars overall.
GGuest UserThe Hotel Irakion is right in the centre of te Cretan capital. Excellent position to visit all attractions, museum, Lion Square etc or to just wander around taking in the atmosphere. Plenty of restaurants nearby.
An open grill opposite the hotel was perfect to get a souvlaki to take back at night and eat it on the balcony with ouzo from the small 24 hour shop opposite hotel.
The hotel itself I well run, clean. Has 24 hour reception.
The room offered everything needed, hot shower, toiletries, plenty of loo roll towels and a fridge. Comfy large beds. Balcony with table and chairs.
They also provided a decent hot and cold buffet to suit almost all tastes. The breakfast sets you up for the day of whatever you're doing next.
Enjoy Greece 🇬🇷
GGuest UserThis is an excellent hotel located right in the old town of Rethymno. It was easy to explore the charming streets on foot, and the central bus station—perfect for day trips—was just a 10-minute walk away. The staff were incredibly friendly and eager to share local tips and recommendations, which made my stay even more enjoyable.
The breakfast offered a classic continental selection, including fresh eggs, sausages, bread, pastries, and fruits. Everything was fresh and satisfying. While the swimming pool is on the smaller side, it was a lovely bonus and a great spot to cool off after a day of sightseeing.
I would happily stay here again on my next visit to Rethymno.
GGuest UserThe room is relatively simple but clean, including disposable slippers. The breakfast on the 6th floor is also relatively simple, but the view is excellent. You can see the Venetian Castle on the seaside of Heraklion. It is also very close to various attractions.
AAmyThe room was spacious and the hotel was super clean and extremely comfortable. Everything felt brand new and the service was really 5 star. We were happily surprised to learn that the indoor swimming pool is actually just a giant jacuzzi. We spent an hour there on our last night which was super nice. The bed is really comfortable and the place is quiet. There is a valet service for parking your car and we got welcome drinks and snacks on arrival. Thanks again for the free bottle of wine and fruit bowl as a VIP welcome gift. We really enjoyed and will come back to this hotel if we ever visit Chania again one day.
GGuest UserWhat a lovely stay in Crete! This hotel is gorgeous and spotless. The Breakfast Buffet was outstanding, and every staff member I encountered during my 3-day stay was smiling and helpful. My Executive seaside room was spacious and well-furnished, and it was a perfect place to recharge on my 3-week journey. It was an easy walk from the port (I arrived with SeaJets), and the public bus to the Palace of Knossos was waiting for me right below the hotel the next day. The concierge gave great advice on places to visit, and called for the (15€!) taxi when it was time to get to the airport. Efharistó, Megaron!
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