Very nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
My families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.
The room view is okay, the cleanliness is okay, it's just a bit far from the hustle and bustle of the city, the pool is quite clean, the breakfast is quite varied at that price and the view of the restaurant is great, the bathroom is clean but doesn't smell good, overall it's good for those who want to staycation 👌
I had a truly wonderful stay at novotel lampung. Everything about this hotel exceeded my expectations.the ambience was modern yet cozy,making it a perfect place ro relax either for business or leisure.
The hotel is actually good . We stay on a premier room , and is very spacious . The facilities and sevicies , the staff are well trained, polite and helpful . The swimming pool is also good .
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IIwan/IkhwanVery nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
AAnonymous UserMy families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.
GGuest UserThe room view is okay, the cleanliness is okay, it's just a bit far from the hustle and bustle of the city, the pool is quite clean, the breakfast is quite varied at that price and the view of the restaurant is great, the bathroom is clean but doesn't smell good, overall it's good for those who want to staycation 👌
DDavid 77Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
DDr. Zainu Amri, M.Pd.Great, got a free room upgrade from the hotel, the room was clean, the view was good, the food had lots of varieties and was delicious
JJose SergioThe hotel is actually good . We stay on a premier room , and is very spacious . The facilities and sevicies , the staff are well trained, polite and helpful . The swimming pool is also good .
PPutraI had a truly wonderful stay at novotel lampung. Everything about this hotel exceeded my expectations.the ambience was modern yet cozy,making it a perfect place ro relax either for business or leisure.
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