A very mixed bag! On the one hand everything is new and clean and the location is absolutely amazing. Staff are welcoming and friendly. That’s the good bits.
The bad part is nothing was really explained to me about the facilities there- for example the wristbands and how they’re used to purchase things. They’re loaded with “credit” which I mistakenly thought was credit to purchase tea and coffee but you do have to pay for them. The machine didn’t work and I was charged for about five drinks I never had but I was in a rush checking out so had to leave it. I also wasn’t told about how to get to the hot tub on the roof so sadly I never got to use that.
The bedding was stained when I got there, weirdly the staff member told me they weren’t “allowed” to change the sheets so I was given some clean sheets and had to battle changing the bed in a tiny space- not ideal. The one hairdryer in the bathrooms also didn’t work fully so that’s why the services rating is low.
Hotel near Laugardalur,Reykjavik50% of visitors choose this area
AAnonymous User2025.09.09
The room and bed are both tiny, almost like a narrow daybed as some have pointed out. On the plus side, the bed itself was quite comfortable. Cleanliness was mediocre; I even found hairs on the bed. The bathroom sink is poorly designed; you can barely wash your hands, let alone your face, as your head gets stuck against the glass shelf above it. Considering the prices in Iceland, it's relatively cheap, and it's okay for just one night if you're on a budget. There's a bus stop conveniently located right outside, and the airport shuttle drops you off directly at the entrance.
Lovely clean and spacious room. Nice little kitchen area with microwave to heat food.
Buffet breakfast was OK. Personally not to my taste, but that is only my opinion. The 16 year old with us loved the waffles with the choice of toppings!
The porridge which I do enjoy was good day 1 but very watery day 2. Choice of bread that could be toasted, margarine (Sorry I am a butter fan!), preserves, ham, cheese,boiled eggs, tomatoes etc.
Free coffee wasn't great - again I'm a coffee snob and like a good cup of filter coffee. I did notice there was coffee to buy.
The room was great and the staff very helpful. We were able to park right outside our room.
Good location for Reykjavik by car, Thingvellir National Park etc. We travelled from here to both and also to Snaefellsnes Peninsula, which was worth the drive. Also we visited Rekyholt, Barnafoss and Hraunfossar waterfalls, Deildartunguhver Thermal Spring - try the tomato soup!
Hotel near Laugardalur,Reykjavik50% of visitors choose this area
KKaren Yap12012025.11.28
All good. Service level excellent. Perhaps just need to have more amenities like vanity kit, essential items like bathroom slippers in the room rather than we request for it at the front desk. Otherwise all good.
The location is really good, with a bus stop nearby. Accommodations in Iceland are generally quite small, but thankfully, this one was clean and tidy. It's also quite close to attractions in Reykjavik. You can store your luggage, the front desk service was polite, and breakfast was Western style.
friendly staff,the sauna and hot tub were clean and nice。。。。our room was perfect, but if you are picky with drinking water, bring your own to the room。the water from the tab is drinkable, but has a lot of sulfur in it and smells this way。
the breakfast was very good, different coffee, waffles, bread, porridge,fruits,。。。。
They even gave us breakfast (with vegetables and fruits, which is worth two or three hundred dollars in Iceland). The restaurant is very beautiful and I like to eat yan fish. I like it in the UK. The only drawback is that there is no elevator. Fortunately, we live on the first floor. The environment is amazing, and the two terraces face the cathedral! The milk at the 24-hour coffee shop is also delicious.
Hotel near Laugardalur,Reykjavik50% of visitors choose this area
DDaochuzouzoubahaha2025.12.27
This hotel was the most satisfying I stayed at in Iceland. The overall cleanliness was up to standard, and it even had a bathtub. The staff were enthusiastic, and the breakfast was rich and varied. The biggest advantage is that Bus Stop 12 is right outside the door. If you're in Iceland and not doing a multi-day tour, but rather booking different day tours daily, Bus Stop 12 is a station all buses can reach, which is incredibly convenient! Highly recommended.
The location is convenient. There is a Xiaozhu supermarket downstairs. It is close to bus stop No. 9, which is convenient for local tour groups to gather and pick up. The room is clean. The counter staff provides early check-in service, but the room lighting is a little dim.
We were really happy with our stay at this hotel.
The room size and the beds comfortable. The location was quiet and was perfect for us to walk around the main areas. Location was also great for the buses.
Breakfast was fantastic.
Would definitely stay here again.
Very Good
112 reviews
8.2/10
Price from
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8.1/10
Very Good
AAnonymous UserThe room and bed are both tiny, almost like a narrow daybed as some have pointed out. On the plus side, the bed itself was quite comfortable. Cleanliness was mediocre; I even found hairs on the bed. The bathroom sink is poorly designed; you can barely wash your hands, let alone your face, as your head gets stuck against the glass shelf above it. Considering the prices in Iceland, it's relatively cheap, and it's okay for just one night if you're on a budget. There's a bus stop conveniently located right outside, and the airport shuttle drops you off directly at the entrance.
GGuest UserThe accommodation's hygiene and location were decent. BUT!!! A very dangerous incident occurred today when I was checking out.
I want to alert every guest staying here. I needed to check out at 3:30 AM to catch a car to the airport. But I discovered the elevator was broken! The staff said the elevator was out of order and I needed to use the stairs. So, I immediately turned around to take the stairs, as there was an emergency exit right next to the elevator. I pushed the door open and carried my 28-inch luggage downstairs. It was an outdoor staircase, and I thought it would lead straight to the ground floor.
However, when I reached the second floor, I found there were no more stairs down? Every door was locked, and I was trapped outside! This was in freezing Iceland!!! I then frantically knocked on a transparent glass window, calling for help. No staff member noticed me until the elderly lady next door was woken up by my knocking. I felt incredibly sorry for her, but I really needed to catch my flight. I was trapped outside for at least 10 minutes.
So I looked for another staircase. When I got to the first floor, I found I still couldn't get out. I knocked again, and finally, a staff member noticed me and said I hadn't reached the right exit yet.
I was so frustrated… I understand that elevator maintenance can happen, but why wasn't I informed a day in advance? If advance notice isn't possible, why weren't there clear instructions on which staircase to use? If the outdoor staircase doesn't lead to an exit, why isn't it closed or inaccessible at night? If I had missed my flight, or if I had been stuck on that outdoor staircase until morning, who would be responsible for my safety?
KKEVINLEEWhile not in the absolute city center, the hotel's facilities, breakfast, and service are all excellent. Getting around is easy: there are several bus routes directly across the street that go downtown. For airport transfers, the Flybus service connects to a shuttle that drops you off right at the hotel. Good day tours and island excursions also provide convenient pick-up and drop-off from the lobby. A majority of the guests are American, and the restaurant primarily offers Western dishes.
GGuest UserThe best hotel in Lei City, with a good location, next to the sea view, ten minutes walk from the shopping festival, and next to the concert hall. The room is not big, Nordic style, very tidy and clean, with good sound insulation. Parking is at the door of the hotel, and there will be staff to help you park. The parking fee is very expensive, 400 RMB a day.
GGuest UserLocation was right in the centre of town, in front of a popular taxi stand where many party-goers gather before heading home, so it gets REALLY noisy on friday/saturday nights. I usually fall asleep easily but the noise was keeping me up. Bring earplugs if you intend to stay here. Otherwise the location was really accessible, walking distance to bus stop 1 where the flybus from the airport would drop off, and many tours pick you up from there as well. Sunday night was actually pretty peaceful so maybe just stay there on sundays-thursdays. Room was also decent and clean. A bit small for longer stays but good for a couple of nights.
WWyw112The bus hostel is really near the airport and quite walkable to major sightseeing like 20-30 minutes.
Yet the Windows curtain could not even cover it well so if you sleep near a Windows in summer (as the night will be very bright) You will affect by the light. There was men snoring really hard so it affect as well (though this is not about the hotel)
I got nose allergy and the entire time I stay in the hotel and it makes me feel very sick.
The self check in system is quite good, yet the reception will be locked after 9pm(?) I was coming back at 10pm and there was no staff help unlocking the main entrance which the password is different. They provide no information about this. A few of us (new guests or those coming back) are locked outside until a guest know the password show up. This certainly not a good service at all.
The toilet has automatic light which is Environmental friendly I like it, but it went off when I only have a short time in the toilet, this really not quite good.
But the location is good and there is bus travel tour pick up from here.
DDaniel CurtisI loved this hotel and wouldn't hesitate to recommend it! One of the outstanding features is that they give you a cell phone to use during your stay. The phone already has helpful apps installed for taxis, restaurants, etc. We are from the US so did not have international cell service so having this phone with us was helpful, especially for using maps. Reykjavik is a walkable city, and the hotel is located on the most popular street, so it has easy access to everything. The staff was very helpful and there is also a bar/restaurant onsite with amazing cocktails. There is an included breakfast buffet which featured hot and cold items. We had a room on the 4th floor that included access to large patio. We loved this feature as we could wake up and go outside to check the weather and enjoy the views of the mountains and water in the distance. The hotel was also extremely clean. Another nice touch was that they knew we were celebrating our wedding anniversary so when we entered our room, we found a bottle of wine, chocolate and romantic decorations!
GGuest User⭐️⭐️⭐️⭐️⭐️ Excellent Stay at Reykjavik Residence Apartment Hotel
I recently stayed at the Reykjavik Residence Apartment Hotel and had an amazing experience. The room was incredibly spacious and gave off a beautiful Scandinavian, Ikea-showroom vibe that made it feel both stylish and comfortable. Housekeeping was top-notch—they kept everything spotless and even left the tip I placed untouched, which really showed their professionalism.
A special mention goes to the Filipino receptionist, who was always smiling, warm, and genuinely helpful throughout my stay. The hotel’s location is also unbeatable—right in the heart of the town centre, making it easy to explore Reykjavik on foot.
Overall, I had a wonderful stay and would definitely choose this hotel again if I return to Iceland in the future. Highly recommended!
GGuest UserA very mixed bag! On the one hand everything is new and clean and the location is absolutely amazing. Staff are welcoming and friendly. That’s the good bits.
The bad part is nothing was really explained to me about the facilities there- for example the wristbands and how they’re used to purchase things. They’re loaded with “credit” which I mistakenly thought was credit to purchase tea and coffee but you do have to pay for them. The machine didn’t work and I was charged for about five drinks I never had but I was in a rush checking out so had to leave it. I also wasn’t told about how to get to the hot tub on the roof so sadly I never got to use that.
The bedding was stained when I got there, weirdly the staff member told me they weren’t “allowed” to change the sheets so I was given some clean sheets and had to battle changing the bed in a tiny space- not ideal. The one hairdryer in the bathrooms also didn’t work fully so that’s why the services rating is low.
TTamarafriendly staff,the sauna and hot tub were clean and nice。。。。our room was perfect, but if you are picky with drinking water, bring your own to the room。the water from the tab is drinkable, but has a lot of sulfur in it and smells this way。
the breakfast was very good, different coffee, waffles, bread, porridge,fruits,。。。。
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