Facilities: For Japan, a 34 sqm room is excellent – spacious and comfortable. The only downside is that the buildings are very close together, so you can clearly see into the neighboring units.
Cleanliness: Clean and tidy.
Environment: Right downstairs is Kanazawa Station, two large shopping malls, and various convenience stores.
Service: This is where I have to complain! It states no room service from 9 PM to 7 AM, but even at 9 AM, no one answered when I called for room service. Also, they refused to help me book Myoryuji Temple every time I asked.
for this room, they added a bed for the third person which made the room super compacted and we barely had room to put our stuff/walk. Staff is nice but a bit overwhelmed due to the holiday season. It's very nicely renovated and fantastic but not really worth the price considering all the other hotels around the area. Also no amenities:(
Overall, a very satisfying hotel experience.
**Location:** Extremely convenient, just a 3-minute walk from Kanazawa Station. It was great to be able to drop off shopping anytime, and there's a mall right outside.
**Room:** Very spacious and clean. Since I booked for two adults and one child, they had all three beds made up, which shows great attention to detail. There's also a simple kitchenette, though we didn't use it, and a very convenient dining table.
**Facilities:** The hotel has public coin-operated washers and dryers, which were usually free during the day. There's also a gym next door.
**Dining:** The breakfast was quite substantial, with both hot and cold options. What was really nice was that from after breakfast until evening, there's complimentary tea, coffee, and even alcoholic beverages in the lobby. The lobby also has a 24-hour self-service convenience store.
We originally got a room that was smoky probably due to previous guests but the housekeeping did not do a good job of getting rid of the smokiness (take note the hotel is supposed to be non smoking I think). We called the reception who proceeds to change our room to another floor and they made sure this time there's no ciggarette smell. That wasted a bit of our time but a good gesture to change our room. House keeping needs to make sure to check room properly especially for those with families. Son had a bit of a coughing fit when he entered the room due to the smoke.
Location was strategic and they provide free parking in the mall parking.
Hakuchoro is a classic in Kanzawa, the decor is very tastefully done and the overall atmosphere has character. It’s onsen is natural spring water and though the bath are relatively modest, it never gets crowded. They provide free bus shuttles to and from the Kanazawa station and is a very helpful feature. Rooms are large and well appointed and everything in the fridge - water, tea, orange juice and beers are free and topped up everyday. The stained glass in the lobby area and in the rooms are nice touched included the very nice pottery ware used for breakfast! Breakfast buffet spread is both western and Japanese and they even now have sparkling wine and sake for breakfast!
Definitely has character!
It's an elegant and well-designed accommodation. Omi Market, Kanazawa Castle Park, and Kenrokuen Garden are all within walking distance. However, it takes four bus stops from Kanazawa Station to get to the hotel, so I took a taxi instead because I had luggage. The fare was about 1000 yen. The hotel offers both Japanese and Western-style breakfast sets, both of which are delicious.
Our stay in Morino Sumika was wonderful. This hotel is probably one the best Hotel (Ryokan) We’ve ever stayed in Japan. We are so impressed with their service. The staffs are polite and responsive even though language barrier. We stayed in a room with open air bath type with balcony looking at the slope garden and hotel itself. The architecture is stunningly beautiful. Room are spacious and bigger than we had expected. The room layout is great. We are so amazed with the hotel facility and everything in the hotel that we want to spend much more time at the hotel rather than going out.
The hotel is about 5 km away from Kagaonsen Station in the area called Yamashiro Onsen. They offer shuttle service which we contact them via email. Yamashiro Onsen is very nice and calm.
FYI… Kagaonsen Station is 20 minutes travel from Kanazawa by Hokuriku Shinkansen… very convenience..
I booked a double bed room, but they gave me a two beds room which they can allow me to pay extra to upgrade another room type if I want to have a double bed for three days, the staff is nice, just the arrangement is not so great experience, but the location is great, right next to the train station
The hotel is industrial and youthful, and the details are quite design-oriented. The front desk spoke good English when checking in, so communication was stress-free. Free drinks and beer are provided, and bicycles are available for rent next to the lobby on the first floor. In fact, if the weather is good, Kanazawa is indeed suitable for cycling around the city.
The room area is also spacious among Japanese rooms. Two 28-inch suitcases can be spread out, and people will not bump into anything when walking inside. It is about 1.5 kilometers away from Kanazawa Station, Kenrokuen Garden, etc., which is acceptable even if you take a taxi~
Very Good
106 reviews
8.5/10
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IDR 1,060,832
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9.1/10
Great
The location is conveniently close to the station. The breakfast selection is good.
The hotel lobby has a very stylish design. The hot spring area is so comfortable as well. A special thank you to everyone at the hotel for their excellent service! The hotel owner's English is excellent; I will definitely recommend the hotel to my friends!
Our stay in Morino Sumika was wonderful. This hotel is probably one the best Hotel (Ryokan) We’ve ever stayed in Japan. We are so impressed with their service. The staffs are polite and responsive even though language barrier. We stayed in a room with open air bath type with balcony looking at the slope garden and hotel itself. The architecture is stunningly beautiful. Room are spacious and bigger than we had expected. The room layout is great. We are so amazed with the hotel facility and everything in the hotel that we want to spend much more time at the hotel rather than going out. The hotel is about 5 km away from Kagaonsen Station in the area called Yamashiro Onsen. They offer shuttle service which we contact them via email. Yamashiro Onsen is very nice and calm. FYI… Kagaonsen Station is 20 minutes travel from Kanazawa by Hokuriku Shinkansen… very convenience..
Great hotel near train station and bus station . Room it very big . Breakfast is excellent and great service . i would again at this hotel if came back here
Words cannot describe how great this hotel is. The rooms are spacious and clean, the downstairs common area is beautiful, and the food available is stunning. But nothing even comes close to the hosts. They are such genuine and lovely people, easy to chat to and proud of what they have. My first night I was somewhat anxious but the host was so warm and welcoming, leading to us having some lovely conversations over a nice glass of beer. Even after I had forgotten to return my key after checkout, the host offered me to drive me back to the station in order to get the train. This didnt feel like typical service, it felt like pure genuine kindness and pride for a lovely business. If you're in Kanazawa you'd be doing yourself a disservice by not going here. Even if you're not staying, swing by for lunch or one of their extensive range of teas.
Very high quality, comfortable, and beautiful hotel at reasonable price. Its location by the castle makes it very convenient for exploring the castle and Kenrokuen on snowy days. Its Kaga Ryori dining is exquisite and value for money! The hotel shop has a very good selection of products at reasonable prices. The onsen has cold and hot bath, as well as a sauna with TV. The hotel is very thoughtful and generous in providing free ice cream treats after onsen, and onsen bath powder set for customers taking green measures (not requiring cleaning and change of bedsheet every day).
The hotel is well located: 15 min wall from the station, 10 from local district and historical place, just in front of the most famous market and along one of the most posh streets. A nice mall is just next to it if you need anything. The reception and restaurant are at the 16th floor and offer a great view. Rooms are correct, lathe not the modernest style but fine enough (I booked a single room). The personnel extremely gentle and helpful. I highly recommend this place.
location near to Kanazawa station within short walking distance. quiet place. room with basic amenities. free coffee tea. & wifi. for a nite stay, this is a good deal. I recommended!
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