Excellent stay at one station! First time and with it's perfect location it makes travelling around so convenient. Beside it it's Kumamoto Station and there is AMU Shopping mall just beside it. If you rented a car during your stay in Kumamoto, you may just park at the multi story carpark behind the hotel for just 1000 yen for 24hrs with multiple entries but you would have to head to hotel reception to get the coupon for it. Definitely a recommended stay in Kumamoto
The hotel staff were incredibly friendly and polite, with radiant smiles (the kind where even your eyes seem to smile). The front desk staff even came out to greet us when we checked out, offered to take commemorative photos, and helped us drive our car across the street. They greeted us again as we drove away; we truly felt their warmth and hospitality.
The room was also very large (super large for a pure Japanese-style room; I roughly counted over 25 tatami mats in the main space), and the view was fantastic, overlooking a river, with the sound of flowing water (of course, you had to open the window; the soundproofing was quite good).
The onsen (hot spring) is another highlight of the hotel. We took the hotel's free shuttle bus, which runs every 20-30 minutes from the hotel entrance. It takes you to the hotel's open-air onsen, which has five different types, all of which were amazing, though surprisingly few people were using them 😂😂😂 My friends also said it would be a worthwhile experience to stay here again.
Location of this hotel is very convenient! With great Castle view! Room is spacious and clean! Staff are helpful and nice, even met one speak Cantonese👍 Definitely will recommend this hotel to friends and of course will stay here on my next trip!👍👍👍
Nice cosy hotel. Very clean and easy to check in. Convenience store just across the road. 5 mins drive to a major shopping mall. Has a small stove to cook and kitchen. But really small and dark though.
Otherwise room is very cosy and fits four of us well. Bathroom is clean and nice. Washer in the room too.
I can jog to kumamoto castle which is nearby.
Great location and great hotel.
I had an enchanting two-night stay at this hotel, where the picturesque view of the river from my room added a serene touch to the experience. The included breakfast and dinner were nothing short of fantastic, offering a delightful journey through Japanese cuisine. The attentive service further elevated my stay.
The onsen was a highlight, boasting a spacious interior and a tranquil outdoor area. The immersion in the calming waters was a rejuvenating experience, and the overall ambiance added a profound sense of relaxation to my stay. Highly recommend for those seeking a blend of natural beauty, exceptional food, and attentive service.
I stayed with my parents, and the location was great, right behind Suizenji Park, within walking distance. Dinner was also delicious, with a sophisticated flavor that adults will love. There was a hot spring and a family bath, and the shared bath was clean. I would definitely stay at this inn again if I visit Kumamoto again.
This onsen ryokan, right in the heart of Uchinomaki Onsen town, gets a perfect score from us! We encountered incredibly thoughtful staff and a warm taxi driver. Knowing we had to catch the JR train the next day, the front desk auntie went above and beyond to help us arrange a taxi, even standing outside anxiously waiting with us. Once the taxi arrived, she repeatedly urged the driver to speed up. The driver, a kind grandpa, even used a translator on the way to constantly reassure us that we would make it in time, and expressed his longing to visit China. This was truly the highlight of our trip.
As for the hotel itself, it's a well-established ryokan. The rooms are beautiful and spacious, each featuring an indoor onsen with direct, free-flowing hot spring water that leaves your skin feeling incredibly smooth. We loved the large, traditional Japanese-style decor. There are also two private onsen that require advance booking, as well as a large public onsen. We later discovered it was even a filming location for a racing manga! Additionally, there's an outdoor foot bath.
Dining was a delightful surprise. We enjoyed Wagyu shabu-shabu, and the children's meal even included Wagyu yakiniku. Breakfast offered the famous local Mizunashi chicken dish, which completely won over my taste buds. On the first floor, there's also a preserved, old-fashioned Japanese-style reception room in the lobby, made with high-quality wood, which guests can visit.
The hotel's location is fantastic! There's a bus stop right downstairs. The concierge on the first floor helped us book bus tickets to Aso and Kagoshima, making our travel super smooth. It was much more convenient than going to the bus terminal ourselves.
The room was compact but well-arranged, and all the toiletries were provided, even face wash, toner, and lotion from LA MER. You can pretty much just pack your bags and move in.
Right across the street are the Tsuruya Department Store and the entrance to Shimotori, so dining and shopping were incredibly convenient.
The hotel was clean overall, and the rooms felt spacious. There was also a washing machine in the room. The staff were very friendly and always smiling. There was a convenience store downstairs, which was very convenient. There were also many restaurants nearby.
Location is close to kumamoto station, you only need to take the tram for 1 stop. Alternatively, there is also a paid shuttl bus by the hotel that takes u around.
We got a room change because our original room had an insect, the staff was quick and nice about it. Room style is quite old school as it is an old building.
There’s also a kumamon mascot that greets u at the lobby :)
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AAnonymous UserExcellent stay at one station! First time and with it's perfect location it makes travelling around so convenient. Beside it it's Kumamoto Station and there is AMU Shopping mall just beside it. If you rented a car during your stay in Kumamoto, you may just park at the multi story carpark behind the hotel for just 1000 yen for 24hrs with multiple entries but you would have to head to hotel reception to get the coupon for it. Definitely a recommended stay in Kumamoto
GGuest UserNice cosy hotel. Very clean and easy to check in. Convenience store just across the road. 5 mins drive to a major shopping mall. Has a small stove to cook and kitchen. But really small and dark though.
Otherwise room is very cosy and fits four of us well. Bathroom is clean and nice. Washer in the room too.
I can jog to kumamoto castle which is nearby.
Great location and great hotel.
GGuest UserSmall compact room with modern interior. Comfy bed and well ventilated with mini fan provided. They provided extra bedsheet so that the sofa bed is converted to another single. Big enuf for a teenager to sleep on. Space big enough to open just one huge luggage. Somehow the room feels damp but we just stayed for two nights so did not bother changing rooms. Lots of free parking available. Near Aso milk factory which is a must visit for delicious pastries and snacks.
Jjanesi999This is the largest onsen hotel in Kurokawa; in fact, it's the only large-scale hotel there, all others are inns. The hotel itself is quite spacious, featuring three public baths and two private onsens. If there are many people, you might have to wait in line at the entrance, but it's usually not too long.
It operates on a one-night, two-meal basis. Dinner is a buffet with a good variety of dishes. The taste is decent, nothing spectacular but not bad either. I personally quite enjoyed the breakfast, which was also very plentiful.
Our room had a bed, not a tatami mat. I thought it was pretty good, even though it was small. The bathroom had a separate wet and dry area and was very clean, although the yukata was a bit unflattering. The hotel has a rooftop with what was supposed to be a telescope, but it was out of order when we visited. In the evenings, there's a mini-bar offering some drinks and snacks.
GGuest UserI stayed with my parents, and the location was great, right behind Suizenji Park, within walking distance. Dinner was also delicious, with a sophisticated flavor that adults will love. There was a hot spring and a family bath, and the shared bath was clean. I would definitely stay at this inn again if I visit Kumamoto again.
GGuest UserThe resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano.
Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.
JJessedelvchengThe hotel's location is fantastic! There's a bus stop right downstairs. The concierge on the first floor helped us book bus tickets to Aso and Kagoshima, making our travel super smooth. It was much more convenient than going to the bus terminal ourselves.
The room was compact but well-arranged, and all the toiletries were provided, even face wash, toner, and lotion from LA MER. You can pretty much just pack your bags and move in.
Right across the street are the Tsuruya Department Store and the entrance to Shimotori, so dining and shopping were incredibly convenient.
AAnonymous UserLocation is close to kumamoto station, you only need to take the tram for 1 stop. Alternatively, there is also a paid shuttl bus by the hotel that takes u around.
We got a room change because our original room had an insect, the staff was quick and nice about it. Room style is quite old school as it is an old building.
There’s also a kumamon mascot that greets u at the lobby :)
Kkronodmo mulalaI had an enchanting two-night stay at this hotel, where the picturesque view of the river from my room added a serene touch to the experience. The included breakfast and dinner were nothing short of fantastic, offering a delightful journey through Japanese cuisine. The attentive service further elevated my stay.
The onsen was a highlight, boasting a spacious interior and a tranquil outdoor area. The immersion in the calming waters was a rejuvenating experience, and the overall ambiance added a profound sense of relaxation to my stay. Highly recommend for those seeking a blend of natural beauty, exceptional food, and attentive service.
GGuest UserLocation of this hotel is very convenient! With great Castle view! Room is spacious and clean! Staff are helpful and nice, even met one speak Cantonese👍 Definitely will recommend this hotel to friends and of course will stay here on my next trip!👍👍👍
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