GGuess guestGreat, near to JR station. For the price we paid ~15k JPY compared to 6k/night hotel, service provided by the 6k hotel better than it. This hotel has no onsen. the bathroom only provided 1 sanitary bag and never replace and clean it after 1st day compared to the cheaper hotel gave 4 bags. bathroom ventilation not so good, almost suffocated with vapours when shower+Dusty ventilation filter film. Complimentary 2bottles of water for each night stay but ended up only replace 1 bottle for us. Breakfast wide selection and high quality but everyday same, so if u stay longer better don’t take their breakfast. 2 out of 4days long waiting to be seated, bcoz no one at the reception. Beyond this, some lobby receptionists were fluent in English and ready to help was a top notch. I have a good sleep in this hotel. For 4 nights stay can pick any day u like to have 1 free cleaning service, this was great. Anyhow, thank you for serving.
Kkronodmo mulalaI had an enchanting two-night stay at this hotel, where the picturesque view of the river from my room added a serene touch to the experience. The included breakfast and dinner were nothing short of fantastic, offering a delightful journey through Japanese cuisine. The attentive service further elevated my stay.
The onsen was a highlight, boasting a spacious interior and a tranquil outdoor area. The immersion in the calming waters was a rejuvenating experience, and the overall ambiance added a profound sense of relaxation to my stay. Highly recommend for those seeking a blend of natural beauty, exceptional food, and attentive service.
FFairyflossLoved our stay at this hotel. The beds were a good size and comfortable, and the kitchen came fully equipped with everything we needed. The room also had a washing machine with a bathroom drying function, which was really convenient.
The receptionist was friendly and welcoming, and paid parking was available just next to the hotel. There’s also a convenience store right across the street within walking distance. Despite our room being located near the lift, it was surprisingly quiet and we had a good rest throughout our stay.
GGuest UserRoom is big & clean. Pillow not very comfortable. The shower room is small, good to have a shelf to put toilette. Staff are very friendly. They tried their best to communicate with us. Breakfast & dinner spread is very good. But almost similar range after 3 nights can be a little overwhelming. Onsen is good.
LLyt RodilThe hotel is obe of the biggest in the area. We were fetched by the hotel’s van bexause it was raining. But it is walkable from the bus stop.
There is free coffee and snacks in the lobby area. And also free beer in the bar.
The onsens are very big and clean. Both public and private ones are super nice and clean. The private onsen did not have towels so make sure to bring your own.
Rooms are big and clean with the view of the creek or river.
Staffs are nice and approachable
GGuest UserThe room was new and the service was good. You absolutely must try the complimentary 60-minute hot spring bath; although it's a large public bath, the environment is very comfortable. The location is a 3-minute walk from Suizen-ji Temple and about a 17-minute taxi ride from Kumamoto Castle. Breakfast and dinner were also delicious.
GGuest UserThe resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano.
Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.
OOliveycThis is a great hotel with a view of Kumamoto Castle right outside the window. You can also use points here. There are plenty of restaurants nearby, and the parking lot is quite spacious.
JJiaojiaotouThis was my second stay here. It's less than a kilometer from Kumamoto Shinkansen Station, right next to the Shirakawa River. After leaving the hotel, you cross a bridge and can then take a leisurely stroll along the clean riverside path. Another bridge brings you to Kumamoto Shinkansen Station. The whole walk takes about 15 minutes. The hotel is a bit older, but overall it's still very clean and pleasant, and the breakfast is quite good. There's a Japanese restaurant called Korin next to the smoking room on the first floor, and the food is delicious. The rooms are pretty clean, and while the bathrooms are small, they're perfectly acceptable. In terms of location, it's certainly not as convenient as Bloom right next to Kumamoto Station. You won't find any convenience stores nearby; the closest one is a LAWSON about a 10-minute walk behind the hotel.
AAnonymous UserExcellent stay in Kumamoto! The hotel was clean, modern, and very comfortable. The room was well-maintained and surprisingly spacious, with all the amenities needed for a relaxing stay. The staff were friendly, welcoming, and always ready to assist with any questions.
The location was convenient, with easy access to public transportation, restaurants, and popular attractions. Check-in and check-out were smooth and efficient, making the overall experience hassle-free.
Great value for money and one of the highlights of our trip to Kumamoto. I would happily stay here again and highly recommend it to anyone visiting the city.
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