First time staying at this hotel! It's not super close to the JR station, but they do have a shuttle bus. It's about a 15-minute walk otherwise. The hotel itself is very large and impressive, and the front desk staff were incredibly warm and professional. The room was spacious with a beautiful view, all facing the lake. It was also very clean and the facilities felt relatively new. The large public bath on the fourth floor was very convenient to use, well-equipped, and also offered a nice view. Breakfast was abundant, with both Japanese and Western options, and the service staff were very friendly. All in all, if I visit Lake Biwa again, I'll definitely stay here!
Extremely satisfied with this hotel, definitely a vacation experience you won't regret!
First off, the check-in service was impressive, with staff literally kneeling to assist us, and they provided a very thorough introduction to all the hotel's facilities and services. The lady who helped us was beautiful, gentle, and spoke excellent English 👍
Next, the hot springs: We booked a Japanese-style room with a private onsen, and the view was absolutely stunning. The private hot spring was incredibly comfortable; all three of us could soak together with no problem, haha.
The hotel's public baths were also super clean, and there was almost no one else there when we went, which made for a very relaxing soak.
Then there's the food:
The dinner was Kaiseki cuisine plus Omi beef shabu-shabu, which was surprisingly delicious! I thought I might not be used to Kaiseki, but that wasn't the case at all! The Omi beef was also of superb quality, incredibly fresh and flavorful after a quick dip in the clear broth.
Breakfast was also very rich and varied!
The room size was also perfectly fine.
The only slight drawback is that check-out time is too early... 10 AM... If it could be a bit later, it would be absolutely perfect!
We drove to the hotel and were able to park in the hotel's contracted parking lot. The room was even cleaner and more comfortable than we expected. We had made a reservation for breakfast in advance and were impressed by the deliciousness, variety, and abundance of local ingredients. We are grateful for the hospitality of the hotel staff. We hope to have another opportunity to share these wonderful memories.
The room view is wonderful and quiet. Free shuttle bus between Ogotoonsen and hotel, it takes abt 5’min ride time, very good.
The hotel restaurant staff are friendly and polite. We stayed 3n and the food menu were changed daily, very impressive.
The indoor and outdoor onsen are perfect and relaxing.
I will recommend others go there, very good experience.
Very good location, close to Shiga station. Many eateries nearby. Walking distance to Hikone castle. Friendly staff with good English. The only downfall is that the layout of the room is rather cramped, so if you have more than 1 big luggage it might be a bit difficult to pack and unpack.
I was very satisfied with my stay at this hotel. The staff, from reception to service, were warm and friendly. The hotel's environment is excellent, right by the lake with beautiful scenery. The breakfast selection was rich, offering both Western and local dishes, and everything tasted delicious.
The hotel is a 15-minute walk from the nearest JR station. Google Maps indicates there's a bus stop nearby, but that seems to be incorrect, as the bus goes in the opposite direction. The hotel breakfast is delicious, with all-you-can-eat dishes and drinks. The hotel is very large with a beautiful lake view. I would definitely stay here again.
The location is very quiet and calm. For those who want a break from the main cities this place is highly recommended. The hotel picked us up from the nearby station and the communication was very active and accommodating (I emailed them when we were in Kyoto station in advanced and once we reached the local station, their shuttle was already waiting for us 🥹). Biwako Valley is near so it was our only planned big activity in the area aside from walking along the quiet road and trying convenience store food and using the 24 hour laundry place nearby.
The food is very healthy and you will experience traditional Japanese service (they prepared colorful Yukatas for us and we wore them for bfast and dinner in their restaurant) . The private onsen was great and you can also use the public bath in the hotel itself. I cannot list everything but our experience here was truly amazing!
Well, for the price... it's a really good hostel.
The communal bath is large and the private showers are well-equipped. (I'm giving it a high rating for not having a communal shower.)
However, it might be a bit crowded.
The location is nearly impossible to get around without a car or bike.
I wonder if people in their 20s would find it easy to get around. I'm not sure about people in their 30s...
Even the desk staff aren't Japanese. It's incredibly global.
I thought I was in Europe.
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9.4/10
Amazing
DdebraecamilleThe location is very quiet and calm. For those who want a break from the main cities this place is highly recommended. The hotel picked us up from the nearby station and the communication was very active and accommodating (I emailed them when we were in Kyoto station in advanced and once we reached the local station, their shuttle was already waiting for us 🥹). Biwako Valley is near so it was our only planned big activity in the area aside from walking along the quiet road and trying convenience store food and using the 24 hour laundry place nearby.
The food is very healthy and you will experience traditional Japanese service (they prepared colorful Yukatas for us and we wore them for bfast and dinner in their restaurant) . The private onsen was great and you can also use the public bath in the hotel itself. I cannot list everything but our experience here was truly amazing!
CchristywugagaExtremely satisfied with this hotel, definitely a vacation experience you won't regret!
First off, the check-in service was impressive, with staff literally kneeling to assist us, and they provided a very thorough introduction to all the hotel's facilities and services. The lady who helped us was beautiful, gentle, and spoke excellent English 👍
Next, the hot springs: We booked a Japanese-style room with a private onsen, and the view was absolutely stunning. The private hot spring was incredibly comfortable; all three of us could soak together with no problem, haha.
The hotel's public baths were also super clean, and there was almost no one else there when we went, which made for a very relaxing soak.
Then there's the food:
The dinner was Kaiseki cuisine plus Omi beef shabu-shabu, which was surprisingly delicious! I thought I might not be used to Kaiseki, but that wasn't the case at all! The Omi beef was also of superb quality, incredibly fresh and flavorful after a quick dip in the clear broth.
Breakfast was also very rich and varied!
The room size was also perfectly fine.
The only slight drawback is that check-out time is too early... 10 AM... If it could be a bit later, it would be absolutely perfect!
AAng Swee BengRoom is very spacious, comes with 2 sets of facial acre products both for man and woman
There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation
Food are delicious and nicely decorated
Every day it comes with some free local snacks like financiers and biscuits
One incident that didn't quite went well is early morning after breakfast
As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it.
Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction
Overall, a nice stay amid a slight mark on the service rendered
NNino HThe room view is wonderful and quiet. Free shuttle bus between Ogotoonsen and hotel, it takes abt 5’min ride time, very good.
The hotel restaurant staff are friendly and polite. We stayed 3n and the food menu were changed daily, very impressive.
The indoor and outdoor onsen are perfect and relaxing.
I will recommend others go there, very good experience.
SSwallowyanpingI was very satisfied with my stay at this hotel. The staff, from reception to service, were warm and friendly. The hotel's environment is excellent, right by the lake with beautiful scenery. The breakfast selection was rich, offering both Western and local dishes, and everything tasted delicious.
GGuest UserThe hotel is located right outside the Otsu Station ticket gates. Entering the property is through the attached bar and restaurant.
Most of the nearby restaurants seem to close around 11pm.
There are no cooking utensils, but you can bring your own food and drink in the common areas. There are also pots and water dispensers, so we were able to eat cup ramen inside the hotel.
NNathan NanThe hotel is a 15-minute walk from the nearest JR station. Google Maps indicates there's a bus stop nearby, but that seems to be incorrect, as the bus goes in the opposite direction. The hotel breakfast is delicious, with all-you-can-eat dishes and drinks. The hotel is very large with a beautiful lake view. I would definitely stay here again.
GGuest UserFirst time staying at this hotel! It's not super close to the JR station, but they do have a shuttle bus. It's about a 15-minute walk otherwise. The hotel itself is very large and impressive, and the front desk staff were incredibly warm and professional. The room was spacious with a beautiful view, all facing the lake. It was also very clean and the facilities felt relatively new. The large public bath on the fourth floor was very convenient to use, well-equipped, and also offered a nice view. Breakfast was abundant, with both Japanese and Western options, and the service staff were very friendly. All in all, if I visit Lake Biwa again, I'll definitely stay here!
GGuest UserWe drove to the hotel and were able to park in the hotel's contracted parking lot. The room was even cleaner and more comfortable than we expected. We had made a reservation for breakfast in advance and were impressed by the deliciousness, variety, and abundance of local ingredients. We are grateful for the hospitality of the hotel staff. We hope to have another opportunity to share these wonderful memories.
GGuest UserWell, for the price... it's a really good hostel.
The communal bath is large and the private showers are well-equipped. (I'm giving it a high rating for not having a communal shower.)
However, it might be a bit crowded.
The location is nearly impossible to get around without a car or bike.
I wonder if people in their 20s would find it easy to get around. I'm not sure about people in their 30s...
Even the desk staff aren't Japanese. It's incredibly global.
I thought I was in Europe.
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