Excellent value for money. I'm grateful to the hotel for being accommodating and allowing a very early check-in without any extra charges. The staff is always reachable. The location allows you to walk to the city center, and there are several public transport stops and a good grocery store near the hotel.
Great hotel! Booked for 5 days and decided to extend for another 3. The rooms are comfortable and quiet. The staff is very responsive, and the Wi-Fi is excellent.
The hotel has a great location, not far from Victory Square and the Bishkek Mosque, and there are also large shopping malls and supermarkets nearby. However, for some reason, the bathroom had a persistent odor, which was unbearable unless the door was closed. The heating in the room was faulty; the air conditioner couldn't turn on the heating, so the room temperature was very low, which was quite uncomfortable given the recent cold snap in Bishkek. This hotel seems to cater to many tour groups, as there were many tour groups eating breakfast every morning during our two nights, making the food supply slow and inefficient. Overall, it was okay, but these details were not handled well.
1. ”Excellent stay! The room was clean, comfortable, and well-equipped. The staff was friendly and attentive. Highly recommend!”
2. ”Perfect location! Close to attractions, restaurants, and public transport. The hotel was quiet and had great amenities.”
3. ”Outstanding service! The staff went above and beyond to make our stay enjoyable. Will definitely return!”
4. ”Beautiful hotel with a cozy atmosphere. The bed was incredibly comfortable, and the breakfast was delicious.”
5. ”Great value for money! Clean, modern rooms with all the necessary facilities. Would stay here again.”
This hostel totally recommended for you guys if you looking for a sharing room or even private room, they have good kitchen and complete for the kitchen aids, their room clean, and also their toilet even the toilet is sharing but they keep it clean 👍🏻
The worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated.
At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest?
This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures.
What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again.
As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes
And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them.
Be careful, what happened to me might be happen to you as well.
The price is relatively high, there is a free spa, if there is an additional charge for massage, the breakfast is also rich in variety, but the taste of Central Asia is really unpalatable, and the scenery outside is quite good.
This is my first choice hotel every time I visit Bishkek. It has a convenient location, a nice surrounding environment, and although the hotel is not large, it offers good value for money. Booking in advance through Ctrip results in a reasonable price and excellent value.
This hotel is located near the center of Biscay. It is quite convenient to travel. You need a car to travel easily. But surprisingly, there is no parking. Breakfast is okay. The room size is okay. But the room I got smelled a bit of cigarette smoke. Overall, it is good. But I think the price is high compared to what you get. So-so.
The offers a wonderful stay with modern and clean rooms, excellent facilities, and a very convenient location. The staff is friendly and attentive, ensuring a comfortable experience for every guest. Highly recommended!
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163 reviews
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9.3/10
Great
My stay at Sheraton Bishkek in the Deluxe King Room with City View was fantastic. The room was spacious, elegant, and offered a stunning panoramic view of the city, making it a delight to wake up to each morning. The king-sized bed was incredibly comfortable, and the modern amenities in the room added a luxurious touch to the experience. The hotel staff were attentive and professional, always going out of their way to ensure a pleasant stay. I also enjoyed the hotel's facilities, especially the rooftop bar and the well-equipped fitness center. The breakfast buffet was excellent, with a wide variety of high-quality dishes. Overall, it was a superb stay, and I would highly recommend Sheraton Bishkek for anyone visiting the city.
Excellent hotel. Spacious rooms. Excellent service, especially reception , house keeping and restaurant/breakfast team. Very friendly and cooperative employees. Nice breakfast. Nice location.
We had a great stay at this hot springs hotel. The outdoor hot springs baths were the highlight – relaxing and perfect for soaking while enjoying the fresh air. Inside, there’s a cooler swimming pool that was great for a refreshing dip between spa sessions. The sauna and steam room were also excellent, clean, and well-kept, adding to the overall relaxing experience. A perfect place to unwind and recharge.
Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.
The hotel was very good and comfortable. The room was clean and well-maintained, and the facilities were great. The staff were friendly and helpful throughout the stay. The location is also convenient, making it easy to travel around. Overall, I had a pleasant experience and would definitely recommend this hotel to others
Excellent accommodation during our trip, thank you for the upgrade and followed up before our reach the kygrzstain, will definitely come back this hostel when I come kygrzstain again
An excellent hotel with spacious, clean cottages and incredible views of the valley and mountains. The restaurant serves delicious food. But if you're looking for steaks, it's best to book in advance for a specific time.
If you are a solo traveller in Kyrgyzstan apple hostel is the place to find your horse trek and hiking companions. They organise great activities and have a great location.
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