It was my second visit here.
The first one was around this time last year, and the camping site is right next to it.
I liked the view of the Namhan River so much that I came again.
I really, really like the accommodation.
Plus, it's friendly and it's nice to have a sauna and water park.
However, I think it would be much cooler if there was a game room or PlayStation where older children could play.^^
Anyway, I highly recommend it!!
I booked this hotel last minute after having a terrible experience with my initial reservation. I had first booked the Four Points by Sheraton, but I was truly appalled by their front desk and the overall area. It was absolutely horrendous, from the location to the service. I quickly canceled that booking, despite incurring a 1800 cancellation fee, and immediately switched to this hotel! Upon arrival, I was so glad I made the change. Otherwise, spending three nights in that Four Points by Sheraton area would have been utterly miserable.
This hotel is conveniently located right next to the Galleria Mall, with a direct underground link from B1. It's perfect for dining, catching a movie, and all sorts of entertainment. If you're visiting Suwon, this is definitely a great place to stay. Getting to Starfield takes about 50 minutes due to traffic, even though it's only 7 km away – traffic is the main bottleneck.
The area around Suwon Station is much livelier, with plenty of late-night food options. However, around this hotel, you'll find virtually no restaurants open after 11:30 PM.
* **Cleanliness:** Very clean.
* **Facilities:** Excellent.
* **Ambiance:** Comfortable.
* **Service:** Far superior to the Four Points by Sheraton in the same area. Both hotels are similarly priced, so seriously, avoid the Four Points! There, they wouldn't even give us a room until 3 PM, whereas here, we were able to check in at 2 PM as soon as we arrived.
This is our second time staying at this hotel and it seems that a couple of things have slipped since last year when we last visited. Firstly, the bathroom has a very strong smell of mold - which gets worse after you shower. I couldn’t see mold visible, but I suspect it is coming from the drainage. The smell is strong enough for a non sensitive person to notice it. There is also a strange smell in elevators, but I suspect it is related to people using the elevator to go to and from the pool. The breakfast seems to have gotten worse in terms of offerings from last year, but the staff are pleasant and helpful. The pool is great and well managed.
It's pretty good and very convenient. There's a CU convenience store on the first floor, and I went there almost every night to buy a bunch of snacks. It's really friendly for business travelers; it's super easy to grab something to eat and drink after finishing work!
I have stayed here three times. The third time was disappointing. They put me on the third floor next to the front desk. I much preferred the rooms upstairs with more privacy. I was the only one put on the 3rd floor. Why? It felt like a hostel.
Also, it was noisy. The people in the room above me were loud until 2am. It was difficult to sleep.
Nice hotel. The staff are helpful and friendly and the facilities are clean. The pool area is also nice but be careful in bad weather. The breakfast is standard for the price but had a reasonable variety.
Surrounded by the train station, bus station and a literal mall downstairs with food court and MANY restaurants. 10/10!!! Me and my husband had the best time here for our little staycation! We will come back again during summer when the windows open up for the pool.
Excellent service and clean room
We rented a car, so it was pretty convenient. However, location would be a bit odd for travelling.
Highly recommend this hotel for families.
AAnonymous UserIt's pretty good and very convenient. There's a CU convenience store on the first floor, and I went there almost every night to buy a bunch of snacks. It's really friendly for business travelers; it's super easy to grab something to eat and drink after finishing work!
MMustaqWWe chose this hotel for a quiet, relaxing stay and were impressed by its location in an upscale neighbourhood surrounded by lovely cafes and restaurants. Transport was easy—with the GTX-A line nearby, you’re in Seoul before you know it. The hotel itself was clean and well maintained, with several great dining options on-site.
Unfortunately, the experience was affected by a significant issue. The air-conditioning didn’t work throughout our stay, and despite informing the front desk, we were advised to open the windows instead. With the low air quality, this quickly led to sinus congestion and hay fever for our family—definitely not ideal before a flight. On top of that, nearby construction made it hard to rest with the windows open, and our request for a room change was declined.
Had this issue been handled better, it would have been a perfect stay. The location and amenities are excellent, but customer service and maintenance need improvement.
JJosiahTravelsI had a very pleasant stay, the room was clean, well-maintained, and comfortable, making it a great place to relax after travelling for a day.
Another highlight was the location—there are plenty of great food options nearby, so it was easy to find something delicious without having to travel far.
Overall, I had a great experience and would definitely recommend this hotel to anyone visiting the area.
GGuest UserExcellent service and clean room
We rented a car, so it was pretty convenient. However, location would be a bit odd for travelling.
Highly recommend this hotel for families.
VvickyshineI booked this hotel last minute after having a terrible experience with my initial reservation. I had first booked the Four Points by Sheraton, but I was truly appalled by their front desk and the overall area. It was absolutely horrendous, from the location to the service. I quickly canceled that booking, despite incurring a 1800 cancellation fee, and immediately switched to this hotel! Upon arrival, I was so glad I made the change. Otherwise, spending three nights in that Four Points by Sheraton area would have been utterly miserable.
This hotel is conveniently located right next to the Galleria Mall, with a direct underground link from B1. It's perfect for dining, catching a movie, and all sorts of entertainment. If you're visiting Suwon, this is definitely a great place to stay. Getting to Starfield takes about 50 minutes due to traffic, even though it's only 7 km away – traffic is the main bottleneck.
The area around Suwon Station is much livelier, with plenty of late-night food options. However, around this hotel, you'll find virtually no restaurants open after 11:30 PM.
* **Cleanliness:** Very clean.
* **Facilities:** Excellent.
* **Ambiance:** Comfortable.
* **Service:** Far superior to the Four Points by Sheraton in the same area. Both hotels are similarly priced, so seriously, avoid the Four Points! There, they wouldn't even give us a room until 3 PM, whereas here, we were able to check in at 2 PM as soon as we arrived.
SseoulseoulThis is our second time staying at this hotel and it seems that a couple of things have slipped since last year when we last visited. Firstly, the bathroom has a very strong smell of mold - which gets worse after you shower. I couldn’t see mold visible, but I suspect it is coming from the drainage. The smell is strong enough for a non sensitive person to notice it. There is also a strange smell in elevators, but I suspect it is related to people using the elevator to go to and from the pool. The breakfast seems to have gotten worse in terms of offerings from last year, but the staff are pleasant and helpful. The pool is great and well managed.
매매일 밤 네게 날아가This was my first trip to Suwon to cheer on a soccer away game. I don't have any photos of the accommodation, but the room was clean and the staff at the counter were friendly, so I had a good stay. However, the parking lot is not large, so some people may feel uncomfortable because they share the parking lot of a hospital near the hotel. Overall, I am satisfied~
LLynneI was here for only one night, but enjoyed the stay very much! I had a good rest. There was someone who spoke English, and the service was very good. I loved being able to see a few more episodes of 'Foundation' there. The location is not so good for someone relying on bus services. If you have a car, though, the location is great. The room was also nice and big enough, with good towels and all the amenities. I recommend this hotel to people with cars, who are by far the majority of travelers.
賈賈皓鈞Although it's a new hotel, the facilities are old. The air conditioning doesn't cool down. I can't find how to connect to the WiFi. The counter is almost always empty. Everything in the room is written in Korean. The self-service check-in machine is also in Korean. It's not very foreigner-friendly. The only good thing is the good location. Overall, I don't recommend it.
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