everything is very good hotel. pulls for 5* especially for Sri Lanka the only sea near the hotel is shallow and with corals but if about 50 meters then normal entry and sand
There were so many things, but overall, all the staff were very hardworking, kind and good people!
First of all, it seems that the reservation for 4 nights that I had made on Trip.com was not made at the time of check-in. There are many staff members, but there are only about two staff members who can communicate in English without any problems, and it was difficult to find them every time lol.
I was hurriedly guided to my room, but I couldn't find the air conditioner remote control, and a staff member just brought me a towel (probably the room was hastily provided, so it was not fully prepared?) When I asked for the remote control at that time, they brought it to me relatively quickly. The wi-fi password was handwritten on the phone, but it was faded and I couldn't read it, so I looked for a staff member again and asked lol.
I thought there would be hot water, but it was room temperature (it was a little cold at first, but if you try hard to take a shower, it feels like it's getting warmer for some reason, but it was exactly the same temperature lol) and the water pressure was quite weak. I asked the staff, but it seems that the temperature probably can't be changed. I asked them for at least the water pressure, and it improved a little. However, the water pressure was weak again the next night, so I asked them to adjust the water pressure every day for four days before taking a shower. When the staff came to check the water pressure, they stood on the bath mat with their shoes on, and the bath mat turned black because the shoes were wet with water... This happened two days in a row, so we told them that the water pressure had improved and it was okay to check it. It may be a cultural difference, but I guess they don't care about guests' bath mats turning black.
The laundry service, free bicycle rental, and currency exchange that were listed on Trip.com (same as ***********) were not available lol
The location is nice, right in front of the sea. It's a 10-20 minute walk to the town, but I was so scared of the stray dogs at night (they sleep and relax during the day, but are super active at night...) that I had to use a tuk-tuk every time.
The hotel itself is not bad, but the shower was the only thing that bothered me. There were also frequent power outages every day. (It wasn't particularly difficult, but it sometimes took several hours lol)
The staff were all really trying to solve the problem and listen to our requests. They were very calm and friendly, and always had a shy smile lol
However, their English was quite weak, so it was necessary to be patient and communicate.
At the staff were very friendly. Special thanks to both Robinson and Ruchira!! I was on BB basis and the breakfast was very good! And unlike other places where they offer chicken bacon these guys had the good stuff! Thanks
Very clean and next to sea hotel. Service at restaurant can be improved, waiters are plenty but no one sees that guest request are fulfilled they merely become messenger pass the request to another in the end no one has the responsibility.
This spa hotel is 0.3 mi (0.6 km) from Tiruchendur Murugan Alayam Temple and 0.4 mi (0.7 km) from Kallady Beach.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 6 guestrooms. Rooms have private patios. Bathrooms have showers and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
We enjoyed our stay at the beach bungalows here. We came during off season and they cleaned the pool for us and we had the beachfront bungalow. The breakfast was really good! However, this hotel also operates a liquor store that runs 24/7 right in the middle of the guest rooms so at all hours of the day there were people walking through to buy alcohol (during breakfast time even) and then would sit down on the premises to consume their purchases. As two young travellers it was not a huge deal but if you are a family it might not be the space for you!
Thanks to the staff for a fantastic five days at this hotel! Everything was perfect – quick check-in, high-quality cleaning twice a day, breakfast (depending on the number of guests, there was a buffet or a la carte breakfast), a comfortable room, and a great beach.
Отель выше всяких похвал. Сотрудники стараются. Очень чисто. Еда вкусная, на ужин брали сэт меню, качество неплохих московских ресторанов, подача и вкус, молодцы ребята. Завтрак простенький, но никогда не были голодными, все качественно. Пляж мягкий песок, океан, небольшие волны, теплый, уехали плакать хочется. Мы добирались больше обычного, водитель свернул не туда и мы оказали в отеле через 9 часов после приземления. 9 часов в дороге, вроде ничто не поможет зажить этой ране)) но уга Бэй смог. Это райское место с отличными ребятами, давайте чаевые они этого достойны!
Go to the front desk to check in, the manager directly upgraded our room, the service is very good, see you will be polite to say hello, during dinner, the waiter holding a large plate of seafood is selling, 12,000 rupees to 300 RMB, not expensive! Take a bath in the oversized bathtub, and the fatigue disappears instantly without a trace, highly recommended
With a stay at Arugambay Roccos in Arugam Bay, you'll be a 3-minute walk from Arugam Bay Beach and a 4-minute drive from Muhudu Maha Viharaya Temple. This beach hotel is 3.3 mi (5.3 km) from Pottuvil Point and 15.2 mi (24.4 km) from Kumana National Park.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include concierge services, an arcade/game room, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 22 guestrooms. Rooms have private balconies or patios. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
33 reviews
7.1/10
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7.6/10
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GGuest UserWe enjoyed our stay at the beach bungalows here. We came during off season and they cleaned the pool for us and we had the beachfront bungalow. The breakfast was really good! However, this hotel also operates a liquor store that runs 24/7 right in the middle of the guest rooms so at all hours of the day there were people walking through to buy alcohol (during breakfast time even) and then would sit down on the premises to consume their purchases. As two young travellers it was not a huge deal but if you are a family it might not be the space for you!
KKrish.GVery clean and next to sea hotel. Service at restaurant can be improved, waiters are plenty but no one sees that guest request are fulfilled they merely become messenger pass the request to another in the end no one has the responsibility.
GGuest UserMaldives in Sri Lanka.
The sea absolutely beautiful and I enjoyed so much the walking on the endless beach. The staff is amazing , made my solo trip so rich of memories and extra care, done multiple activities and I recommend the dinner in the cellar as they have the best cellar in Sri Lanka , and also a must the dinner on the platform in the middle of the sea! A big thanks for the unforgettable memories , they made me live a dream
SSergeieverything is very good hotel. pulls for 5* especially for Sri Lanka the only sea near the hotel is shallow and with corals but if about 50 meters then normal entry and sand
XXiaoJkuaipaoThe hotel is really special. There is no sign on the door. I thought I was in the wrong place, haha.
Facilities: The sea view room is very good. There is a separate path leading directly to the seaside. There are two showers in the room, and you can also take a shower outside.
Hygiene: On rainy days, some small bugs would crawl into the room. One night, I was scared to death that there was a big bug on the bed.
Service: The hotel has a beach bar, and the food is served very slowly. The Coconut King tastes terrible, so order with caution.
GGuest UserAt the staff were very friendly. Special thanks to both Robinson and Ruchira!! I was on BB basis and the breakfast was very good! And unlike other places where they offer chicken bacon these guys had the good stuff! Thanks
EeiriciaoThere were so many things, but overall, all the staff were very hardworking, kind and good people!
First of all, it seems that the reservation for 4 nights that I had made on Trip.com was not made at the time of check-in. There are many staff members, but there are only about two staff members who can communicate in English without any problems, and it was difficult to find them every time lol.
I was hurriedly guided to my room, but I couldn't find the air conditioner remote control, and a staff member just brought me a towel (probably the room was hastily provided, so it was not fully prepared?) When I asked for the remote control at that time, they brought it to me relatively quickly. The wi-fi password was handwritten on the phone, but it was faded and I couldn't read it, so I looked for a staff member again and asked lol.
I thought there would be hot water, but it was room temperature (it was a little cold at first, but if you try hard to take a shower, it feels like it's getting warmer for some reason, but it was exactly the same temperature lol) and the water pressure was quite weak. I asked the staff, but it seems that the temperature probably can't be changed. I asked them for at least the water pressure, and it improved a little. However, the water pressure was weak again the next night, so I asked them to adjust the water pressure every day for four days before taking a shower. When the staff came to check the water pressure, they stood on the bath mat with their shoes on, and the bath mat turned black because the shoes were wet with water... This happened two days in a row, so we told them that the water pressure had improved and it was okay to check it. It may be a cultural difference, but I guess they don't care about guests' bath mats turning black.
The laundry service, free bicycle rental, and currency exchange that were listed on Trip.com (same as ***********) were not available lol
The location is nice, right in front of the sea. It's a 10-20 minute walk to the town, but I was so scared of the stray dogs at night (they sleep and relax during the day, but are super active at night...) that I had to use a tuk-tuk every time.
The hotel itself is not bad, but the shower was the only thing that bothered me. There were also frequent power outages every day. (It wasn't particularly difficult, but it sometimes took several hours lol)
The staff were all really trying to solve the problem and listen to our requests. They were very calm and friendly, and always had a shy smile lol
However, their English was quite weak, so it was necessary to be patient and communicate.
IIrrushkinБольшой отель! Были не в сезон. Но с погодой повезло. Номер достался большой, но в торце корпуса и наш 'якобы” балкончик представлял собой два стула на грязном куске бетона, причем за пляжным туалетом. Так как мы были 2 ночи, не стали возмущаться. Сначала положили два полотенца - остальные пришлось просить. Завтраки хорошие, так как много пакетников, то пообедать самостоятельным туристам в ресторане это целое приключение - отдельный заказ вводит персонал в ступор и ждать супер долго. Развлечений в отеле вечерами мы не застали. И в округе ничего нет. В шаговой доступности 1 ресторан (на 3+) и все. Если бы мы приехали сюда больше чем на пару ночей я бы была расстроена - честно. И это мы были на машине, могли самостоятельно доехать хотя бы до супермаркета. Кальян в отеле не берите - он ужасен.
NNatalia SavThanks to the staff for a fantastic five days at this hotel! Everything was perfect – quick check-in, high-quality cleaning twice a day, breakfast (depending on the number of guests, there was a buffet or a la carte breakfast), a comfortable room, and a great beach.
BbestsunshineIt is a good choice in Trincomalee. The hotel has a private beach, the scenery is very beautiful, and you can cook by yourself. I bought fresh shrimp and fish to make it myself. The focus is on going out to sea to see the dolphins. The boat family can send us back to the hotel directly from the sea! Come back next time!
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