JJelena Kuznecovain the room, except for robes, there are no accessories, for example, slippers, a toothbrush, etc.
mineral water in bottles has a disgusting taste.
everything else is great
GGuest UserThe hotel is in a perfect location in the old town but I don’t think it deserves a four star rating. We booked a small double but it was in the loft with a dormer window and there was very little head room in that part of the room. I think these rooms should only be sold as single rooms. There was no fridge in the room which you would expect there to be in a four star hotel. The breakfast had good bread and nice cold dishes but the hot dishes were only lukewarm. In my opinion, this hotel is overpriced.
DDouglass2001_s.sLovely accomodation. Very well located near old town, with lots of shops, churches and the monuments all within short walking distance.
RryetravelsIt's my first time to stay at Courtyard Marriott and I have to say that it was memorable.
The receptionist ”Greta” checked me in early. Kudos to her!! The service was efficient, check in/out was fast. Helpful and courteous.
Breakfast was amazing so as the waiters! Always available and smiley. Perhaps add more fruits like bananas and kiwis.
The room was spotless clean, with soft linens, spacious and furnished in modern design.
Location: superb! Only 5-10 mins walk to the old town.
Transportation: bus stops near the hotel (buses #1&2) from the train station.
Price: super ok
Amenities: the gym is small but it's ok. Maybe include also a sauna/pa would be perfect. And also the bathroom amenities like toothbrush, toothpaste and etc. and add more hooks to hang the jackets and pants in the room.
I will definitely come back here again and highly recommended!
Thanks Marriott! 🙏🤗
RryetravelsIt's my first time to stay at holiday inn and I would say that it was a memorable experience. The location is near from the old town. Many restaurants, pub and grocery stores. Only from 5-10 mins walk. Public transportations like trains/buses are nearby. Easy to locate and find. The room was clean and spacious. Modern and useful. Comfy beds with fresh towels/linens. Fast check in/out. Staff attentive and professional specially ”Lina” she allowed me to check in early and helped me about my questions regarding where to goad etc. The breakfast was amazing! Many varieties and rich. Hotel amenities like gym, spa and toiletries are the only cons that I could say. Gym small but useful. I wasn't able to use the sauna because of short time/stay. While toiletries has no slippers, extra toohbrush/paste and etc. my overall experience was great. I will definitely come back here again and highly recommended!
JJoyful TravellerDisappointed with my stay and would not recommend this hotel to anyone expecting a true 4-star experience. Service & Staff: The staff were consistently unfriendly. On our last day, we were told we weren't on the breakfast list. After I insisted they check again, the staff member realized she had made a mistake but offered no apology. This lack of basic courtesy is uncalled for.
Room Issues: The rooms are dated and poorly maintained. Our fridge did not cool at all, and despite the TV menu advertising cable TV, we only had access to local channels. Furthermore, the hotel puts the burden on guests to hang a ”clean room” tag; otherwise, the room is simply ignored—hardly a standard 4-star practice.
Breakfast: The food service was poor. By 9:30 AM, almost all the food trays were empty and were never refilled, leaving few options for guests.Overall, this hotel failed in every aspect. Not recommended.
LLuqamaltaVery great experience. Location is great for me as it is near the bus station and train station, also a quick 20 min walk to major attractions.
Room is very spacious and very clean, looks quite new as well. Receptionist is very polite.
Would definitely come again if I am around.
Bbm998Stayed 4 nights at AC Hotel Vilnius for a business trip and had a very enjoyable stay. The hotel is modern, stylish, and very comfortable, with a calm atmosphere that works perfectly for both work and relaxation after a busy day.
The rooms were clean, well-designed, and equipped with everything needed for a longer business stay. Staff was professional, welcoming, and always helpful. Breakfast was very good with a nice variety of options, and the overall service quality matched the standard expected from the AC brand.
The location is also convenient, with easy access to the city center and nearby restaurants. Overall, a great choice for business travelers visiting Vilnius — would definitely stay again.
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