There is no elevator on the 2nd floor of the hotel, and I climbed up the 2nd floor with my luggage. The room type is better. There is a small courtyard with an open-air jacuzzi. The hotel is more user-friendly. The air conditioner is turned on before check-in. The front desk does not seem to be 24 hours. An employee can't find it before and after check-out at 6:30 in the morning. The breakfast is also 8 o'clock late.
I really like this old hotel, the perfect location, the Buddha and the warm service, the Mexican service is really very good. The executive floor is set, and those snacks and coffee breakfast are free. The service is really great, people can't help but tip more.
Great place for stays in Merida! It is a bit far from most restaurants. If you stay there make sure to eat at Spanglish. It is a bit hard to find as it is within another restaurant but it was great. Also make sure to look up the Walmart. It’s close. Great for buying water.
Great stay, modern rooms. Breakfast is rich, very good experience, that is, the check-in time is too short, not strolling nearby, staying in the early morning, going out early in the morning, a little hurry.
Very cute design hostel!
There is a pool and a cafe, so you can relax. Body soap and conditioner were installed in the shower room.
Bicycles are said to be rented at 100MXN a day.
However, Merida is very humid and the room smells a little moldy when it rains. I feel that there is no way in this land.
When I asked the staff to change the room, they responded well.
Basically clean.
Overall, I am very satisfied. I'm sorry that I couldn't upload the video.
Hotel rooms, gyms and top floor infinity pool facilities are very new, the hotel area is also very quiet, there are delicious restaurants nearby, walking to centro historico about 2km. The room is very spacious and a family of four is quite loose! During the Christmas period, the restaurant on the first floor has a Christmas band singing, and the atmosphere is full.
Beautiful, charming hotel, a bit dated. Large rooms, good restaurants, and good room service. Underground parking with no elevator and a bad sewer smell.
Clean, comfortable, and perfectly located. The hotel was spotless, the staff was friendly and helpful, and the location couldn’t be better, close to everything I wanted to see and do. Despite being so central, it was surprisingly quiet, which made it easy to relax. Would definitely stay here again.
It was the best hotel we stayed in this Mexico trip. Hotel room was clean with good air conditioning. Shower was great too. Breakfast buffet offered many choices of Mexican food and drinks.
This was my second stay at Hacienda Sacnicte; my first was two years ago. It is a gorgeous, peaceful, charming place. It literally brings tranquility to your soul. Wonderful and friendly service, fabulous food for dinner beautifully presented, amazing included breakfast. My only problem was, this trip, we had practically zero water pressure and no hot water in the shower. That was unfortunate. But I very much recommend an escape to this magical place.
It is a good hotel for this price. There is 24 hour front desk and the staff serve us in the midnight. But the hotel is full at the time we check in and the staff change us to another hotel nearby. Breakfast is included. The wifi doesn’t work smoothly. Everything is good apart from the wifi.
Clean, comfortable, and perfectly located. The hotel was spotless, the staff was friendly and helpful, and the location couldn’t be better, close to everything I wanted to see and do. Despite being so central, it was surprisingly quiet, which made it easy to relax. Would definitely stay here again.
The hotel itself is beautiful and full of character, with spacious rooms that make for a comfortable stay. The historic charm and atmosphere are definitely highlights, and overall the property has a lot of potential. However, one issue that should really be addressed is the large number of dengue mosquitoes, especially around the pool area.
Gorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.
Excellent location in a shopping center where Walmart, hospital and cinemas are also there. Very nice and quiet area close to all new Mérida developments and shopping and restaurants areas, good value for money. Rooms are cozy but a bit austere. Cleaning services not as you would expect from such a big chain of hotels.
We really enjoyed our stay — it was a lovely place to rest and unwind, and we loved the aesthetic and overall vibe. However, the location felt a bit sketchy at times, which was a drawback for us. It’s a great spot if you’re looking to relax for a day or two, but maybe not the best choice for exploring or backpacking.
The hotel was well-located and the staff were kind. Unfortunately, the shower drain was not properly installed and sewage gases would fill the whole hotel room. The hotel cleaners tried to mask the odour by liberally spraying a room deodorizer. The pool, although shallow, was perfect for cooling off.
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