Hotel near Kota Kinabalu City Center,Kota Kinabalu81.1% of visitors choose this area
Pprya2025.11.02
Had a pleasant stay for a short business trip. The staff were friendly and helpful throughout my stay. The room was clean, comfortable, and well-maintained. Amenities were complete, especially the gym which was convenient and clean. Location is also strategic with easy access to nearby restaurants and conveniences. Overall, a comfortable and hassle-free experience. Would definitely consider staying here again for future work trips.
Hotel near Kota Kinabalu City Center,Kota Kinabalu81.1% of visitors choose this area
MM572175****2025.12.01
The front desk service was good, and they offered luggage storage.
The environment was nice, it had a bathtub, and it was relatively clean. However, the air conditioning was broken. I called the front desk, but the landline volume was so low and garbled I could barely hear them. After a long conversation, they said the AC unit was broken and I requested a room change. They said a room change wouldn't fix the AC either. They called a maintenance person who then said it would take an hour to fix. We had already checked in at 10:30 PM, so the hotel's attitude was basically, either you wait for me to fix it before you sleep, or don't bother fixing it at all...
Also, I must emphasize that this hotel requires a 100 MYR deposit!!! We had an early morning flight out of Kota Kinabalu the next day and didn't have enough cash on hand. We were forced to go out in the rain at 11 PM to an ATM at the bank across the street. The exchange rate was bad, and the fees were high; we were charged over 12 MYR in fees for 50 MYR, plus the 80-something MYR principal, it was almost 100 RMB.
I didn't take pictures of the room. P1: The instant noodles were delicious. P2: Undrinkable.
Hotel near Kota Kinabalu City Center,Kota Kinabalu81.1% of visitors choose this area
GGuest User2025.09.23
There's a gym on the rooftop and a swimming pool downstairs. The view is truly beautiful, with planes flying by and boats crisscrossing the sea below. However, it seems like Malaysians all swim in their clothes, unlike typical swimming pools where swimsuits and caps are required. The room was very clean and smelled nice, making it very comfortable. The housekeeping staff were also very helpful, allowing us to leave our luggage in the room so we wouldn't have to carry it around.
Hotel near Kota Kinabalu City Center,Kota Kinabalu81.1% of visitors choose this area
SSom922025.10.20
It is an amazing hotel, centrally located with very generous amount of freebies like water different types of coffee and tea. The flow coffee also has very nice cakes.
The room was spacious and the air conditioning was comfortably cold, which I really appreciated. However, the carpet was dirty and there were noticeable cigarette marks on it, which affected the overall cleanliness. The shower pressure was just okay, not very strong. With some improvements in cleanliness and maintenance, the stay could be much better.
Hotel near Kota Kinabalu City Center,Kota Kinabalu81.1% of visitors choose this area
GGuest User2025.10.01
Really friendly helpful staff and very polite too.
Especially to name Ben and Ronald who are very good and helpful at the ”front line.”
That is what I called the Front line.
Once again, a special Thank you to all.
Like the infamous Arnie said, ” I'll Be Back!!!
Hotel near Kota Kinabalu City Center,Kota Kinabalu81.1% of visitors choose this area
MM515244****2025.12.12
The hotel is clean and hygienic. It's a one-bedroom apartment with a washing machine. It's very convenient for getting around, being close to the pier, so you can sleep in a bit. I was always the last one to be picked up for tours. It also has a balcony.
Hotel near Kota Kinabalu City Center,Kota Kinabalu81.1% of visitors choose this area
HHelen/L2025.11.30
Our small family decided to have a staycation in few hotel/resort and by far Sutera has won our heart. This place is amazing and i suggest anybody who wants to experience this place to stay more than 1Night. The room is still in its Vintage style , tv only has those old channel , there's one bathtub in the room which we loved specially my son,for the breakfast i do believe they can add more choices as they are more korean dishes focused, it'll be nice to have local kuih (hinompuka/pais pisang) other than kuih pisang only.. But other than that, you actually get free 1hour of bike rental on ur stay which we only know when we ask around, it was located right in front of the kids pool , other than that they do have a small train going around from Magellan to Pacific sutera and its FOC!!! I loved the staff energy the entire time, he asked our son to be in his seat as a driver and even let my son press few button and act like he's driving the train!! god bless your fun soul sir!! keep up the good work!! we will definitely be back again soon🥰❣️
Hotel near Kota Kinabalu City Center,Kota Kinabalu81.1% of visitors choose this area
Mmiss-huang!2025.12.08
First time traveling to Malaysia, and I'm really happy with this hotel. The rooms are new, and the infinity pool on the 8th floor offers an amazing sunset view. Even though it rained and there were dark clouds, I was lucky enough to catch the evening glow. The hotel's BBQ buffet is incredibly good value, and the breakfast is abundant, featuring local specialty rice noodles. It's also very close to many popular spots in the city. I'll definitely choose Marriott again for my next trip.
Amazing hotel in every way. Rooms are superb, food is delicious and the pool area is very clean and tidy.
Bed is amazing. Probably one of the best we’ve stayed in in Borneo.
Aircon is very good with plenty of power and offers a quiet mode.
Bathroom and shower are top of the range. It offered a bath too which was a nice touch. Very good here.
No noise disturbances at night. The WiFi is very good too.
Amazing service.
Probably on the higher end of hotel prices but what you get is extremely worth the extra money. It’s beautiful all over and just walking through the lobby is lovely.
Great
200 reviews
9.1/10
Price from
€64
per night
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9.0/10
Great
MM48712****This is a very old hotel currently undergoing renovations, which wasn't indicated on Trip.com. This was quite disappointing, especially considering how expensive it was. The hotel likely has 500-600 rooms, and the soundproofing is very poor; you can hear people walking upstairs or in the hallway on the same floor. It's suitable for families, and a 2-night stay is probably enough. The hotel service is five-star. Breakfast, however, was unappetizing and lacked character, and the dining area was very crowded. The adult pool isn't large, but the kids' pool has many fun features for children. The hotel's island hopping and water activities are extremely well-designed and prioritize safety, meeting five-star standards.
EElizabeth Ong Hui LingService is excellent. Staff do not hesitate to help, always address travellers politely, and take the initiative to serve water, give suggestions, overall making your experience smooth and fulfilling.
Food is also very delicious — other reviews say the food is pricey, but I think it’s quite affordable and well worth the price.
Rooms are large, comfortable and well-furnished.
Will definitely be back!
GGuest UserHotel is a little off from city centre, hotel providing shuttle bus but still a hassle to spend hours on road.
hotel is a perfect place to spend days with family and just chill. there are plenty of activities planned for kids to keep them busy. Discovery center and Water sports center provides activities with charges.
Due to the fact of by the beach, to maintain a perfect cleaniless is a challenge but hotel has done it well, very comfortable to stay in the room.
The staffs hospitality is what we like the most here, they are really friendly and usually initiate conversation with the guests.
MMarylyn KellySuch beautiful memories made here. The place is truly unique, and I loved every moment of my stay. The staff were incredibly friendly, and the food was delicious. Definitely a great choice for anyone traveling with family or someone special. Highly recommended! Hopefully I can stay here again.
GGuest UserI have to say this is one of the best hotels that I have ever visited. The hotel room is dustless, very clean. The location is very strategic, less than 5 minutes walk to go to Todak waterfront to enjoy seafood, or another 5 minutes walk in opposite direction to go to Suria mall for shopping. The staff here are friendly and dedicated in their services.After checking in, the staff gave me a call to ask me whether I am happy with the condition of the room. The breakfast is awesome, many varieties and very tasty. I am a demanding person, but this hotel does not disappoint me. It should be a role model for other hotels to follow.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:€78
8.6/10
Very Good
GGuest UserHotel location is superb. Walking distance to Waterfront.
Room is clean & comfortable although a bit small.
The bed is superbly comfortable
The sunset Seaview is breathtaking.
The only downside is the water pressure is too low.
Can’t enjoy taking a shower after a long hot day.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:€57
8.9/10
Very Good
Mmiss-huang!First time traveling to Malaysia, and I'm really happy with this hotel. The rooms are new, and the infinity pool on the 8th floor offers an amazing sunset view. Even though it rained and there were dark clouds, I was lucky enough to catch the evening glow. The hotel's BBQ buffet is incredibly good value, and the breakfast is abundant, featuring local specialty rice noodles. It's also very close to many popular spots in the city. I'll definitely choose Marriott again for my next trip.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:€86
7.9/10
Good
CcmoalkSerene place. Nearby beach, pretty sunset.
There are still construction going on. Room is great, spacious, comfy bed, hot shower. The only downer is, very bad phone reception and zero wifi. Shame they have nice huge smart tv but cannot use.
Service wise, very bad. There's an obvious double standard on local vs foreigner. Local are left to figure out where their room is - it's a sizeable resort, u will get exhausted if u have a lot of luggage, no map given too. When asked for direction, the receptionist just said ”belakang sana”, while white tourist get escorted to their front door..
And since phone connection is bad, u have to walk all the way to reception to ask for help..wifi not working, fridge not working, fan at verandah not working...pretty bad experince we're glad it's only a night stay.
FFifi EffieVery nice view but it’s hard if you wish to find food outside since you have to grab out. Food delivery is not allowed. The food options are good but of course it’s for the price that you pay. Overall, it was a pleasant stay.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:€81
9.2/10
Great
FFeel the WorldA great stay at Sepilok. Good location to visit the orangutan, Sunbear and the discovery centre. They are all walking distance but can also arrange transportation via reception. Also good distance travel to Labuk.
Nicely built with great staff. Love the service and they really make us like home. Very accommodative and giving good advice on our travel. Food is good and my son loves their special fried rice. The pool is good to cool off after a hot day.
Room is clean and lovely. Also can organise its tour to Kinabatagan River.
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