Hotel near Kota Kinabalu City Center,Kota Kinabalu86.6% of visitors choose this area
GGuest User2026.05.31
The room was great, definitely on par with a 5-star hotel in China. They even had Chinese power strips in the room, so no need for an adapter, which was super convenient. I highly recommend this hotel, it's a really good one.
Hotel near Kota Kinabalu City Center,Kota Kinabalu86.6% of visitors choose this area
LLionzongshibukaixin2026.05.05
Facilities: The room was small with only one chair, which wasn't very convenient for a double room. There were two pillows, both identical and very high, causing me neck pain – not good.
Cleanliness: Initially, it seemed okay until I found oily stains on my bedsheets... clearly not something I caused. (See picture P3)
Ambiance: It's a hotel converted from a bar, which is decent. The winding corridors reminded me of a hotel from a dream.
Service: Average. I arrived early, and they charged 70 MYR for early check-in... While I know some hotels have this policy, it was still quite frustrating.
Location: It's a bit far from attractions, requiring a taxi for 5-20 MYR. Gaya Street is 5-8 MYR away, and the beach can be 22 MYR when it's busy. It's close to the airport and in a Chinese district. I crossed the road daily to eat at a Chinese Muslim restaurant opposite, which was quite tasty.
Hotel near Kota Kinabalu City Center,Kota Kinabalu86.6% of visitors choose this area
QQingchongdaodao2026.06.09
The location is excellent, just a 5-minute walk from Gaya Street and a 5-minute walk from the durian market (the durian night market is only open on weekends and gets really lively at night – remember to bargain!).
Drawbacks: The room decor is a bit dated (though still clean); the floor-to-ceiling glass door doesn't open at all, so there's no ventilation (see picture 1). For rooms on the 5th floor and below, please pay special attention: #If you plan to stay here, be sure to request a room with an openable window at the front desk.
Hotel was ok for the money. It looked like it had seen better days. The staff were pleasant. The bedding and towels were grey and the carpet had many dirty marks. The bathroom looked like it hadn’t seen a thorough clean in years. There was a kettle but no tea or coffee. In summary it was ok for an overnight stay on the way to the airport but definitely wouldn’t stay any longer.
Hotel near Kota Kinabalu City Center,Kota Kinabalu86.6% of visitors choose this area
GGuest User2026.06.03
Honestly everything was incredible.
Shoutout to all the staff and everything.
The facilities are great, breakfast phenomenal, views impeccable.
Special shoutout to Joshua and Chef Gary who were incredible. Thank you to all the staff also who were so attentive and caring.
Hotel near Kota Kinabalu City Center,Kota Kinabalu86.6% of visitors choose this area
GGongsungongzi8862026.05.06
The location is pretty good, right at the northernmost end of Gaya Street, next to the Hyatt, Suria Sabah, and the Atkinson Clock Tower. There's a rooftop pool with four lounge chairs and a small bar. The room was a bit small with an inward-facing window, so it was just okay. I didn't dare drink the tap water. It's suitable for a one-night layover when you first arrive, but a resort is definitely more comfortable for a relaxing vacation.
The hotel is alright, just a bit dated. Make sure you think everything through before checking in, as the service is decent. It's a bit far from the city center and also quite a distance from the snack street. However, there aren't many great hotels in Tawau anyway.
Hotel near Kota Kinabalu City Center,Kota Kinabalu86.6% of visitors choose this area
GGuest User2026.05.08
The room was really clean, I forgot to take pictures. It was quiet at night and felt very safe. There are many restaurants and convenience stores downstairs. It's very close to Gaya Street and the DBKK jetty, about a 5-minute taxi ride. Every room has a floor-to-ceiling window with direct views of the jetty and the sea, as shown in the pictures – both the daytime views and the sunset are beautiful. Kota Kinabalu is the most convenient and comfortable city I've visited so far; it's very beautiful and chill. The host was also very nice and patient in answering my questions. This is the best and most worthwhile hotel I've ever picked, the value for money is truly unbeatable!
Hotel near Kota Kinabalu City Center,Kota Kinabalu86.6% of visitors choose this area
AAnonymous User2026.06.07
The room was old, very small, and the soundproofing was terrible, making it hard to sleep. On top of that, the window couldn't be opened, leading to a strong, unpleasant musty smell inside. They don't provide bottled water; you have to get it yourself from the hallway. If these things bother you, think twice before booking.
Hotel near Kota Kinabalu City Center,Kota Kinabalu86.6% of visitors choose this area
AAnonymous User2026.05.29
Check-in was quick and easy. The room was quite spacious and the decor felt fresh and new. The elevators were fast, so there was hardly any waiting. We stayed for three days, and one morning there was a bit of a scare: at around 5 AM, the room's speaker blared a fire alarm. It was pretty terrifying. For the next five minutes, all they said was that they were investigating the cause, without actually confirming it was clear, which made it hard to relax and sleep afterward. I promptly contacted Trip.com customer service, who helped me inquire about the cause – their service was really good. The breakfast selection was also quite varied; you could definitely get your fill. I made sure to try the Nyonya kueh every day – highly recommend it!
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1176 reviews
9.2/10
Price from
₹ 5,593
per night
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8.9/10
Very Good
AAnonymous UserI recommend booking directly on the Shangri-La official website, as this site is just an agent and not a partnership between Trip.com and Shangri-La. The room view I was given was particularly bad, and I booked this hotel specifically to watch the sunset. The front desk was very slow; I had to wait a long time to check in. Even though it was only 15 minutes before 3 PM, they wouldn't give me the room key early; I had to wait until after 3 PM. When I opened the door to my room, there was a staff member inside, which really startled me! She had closed the door and was doing something in the room; you wouldn't have known anyone was in there if the door hadn't been opened. She left only after she saw us enter the room. The breakfast, however, was plentiful and the most satisfying part of my stay. I hope the hotel improves its service.
KKT5009Don't book during the rainy season, don't book during the rainy season, don't book during the rainy season. It's from Sep to Feb. I said 3 times it's important if you don't wanna ruin your holiday. We booked 3D2N in mid Sep. Our holiday turned out to be a staycation nightmare in the resort. We can't do all the water activities neither the jungle trekking. The water heater in our room is not working, we have to shower with shivering cold water in this kind of weather. Lots of big size anta inside the room crawling from the bathroom to the bedroom. Make sure you cleaned up for your snacks and drinks, tie up the garbage bag if you don't want these insects to come to your bed, There is also a landslide happening on our first night, luckily we are not affected as we stayed in the ocean villa. There is only one restaurant in this resort, food prices are the same as SG restaurant pricing, no cheap option here. In room dining needs to pay RM25 extra. Staff service is good but this cannot cover the several run down part of the resort.
GGuest UserOverall, I'm quite satisfied. The room was spacious, and the hotel is located right by the pier. There was dedicated staff to handle luggage, though the facilities are definitely outdated and the room had a strange odor. The service was decent, but the front desk really helped us out of a bind when an unexpected situation arose on our way back.
GGuest UserI had a wonderful stay at this resort. The resort is very beautiful, clean, and peaceful. The staff were friendly and kind, and they even provided an extra bed for my kids, which made our stay more comfortable.
The beachfront location is amazing and very convenient for kids to do snorkeling safely. I also love that there were no sandflies, so it felt safe and comfortable for my children.
The breakfast was delicious with many good choices. The environment was calm, quiet, and not noisy at all perfect for relaxing and also very suitable for honeymoon couples.
I highly recommend this place and would definitely come again.
NNicola1974The hotel and grounds are stunning! Beautiful pools and nice beach. The hotel room (Garden superior) was nice- with a big balcony. Water, coffee, insect repellant etc was refilled daily which was a nice touch. Daily cleaning was wonderful. The breakfast was perfect - Western and local choices- but trying to get coffee was terrible- long queues and unreliable coffee machines. Most days I skipped it and bought coffee from the pool bar. Happy hour 4-6pm daily is great with regular entertainment- fire shows and tribal dancing. Bar prices are obviously very high - £45 for a bottle of cheap wine. The biggest problem with this hotel is very slow service (hard working staff but not enough to serve the guests) The staff work super long hours so I felt bad complaining when I was waiting 45 mins for drinks each day. Also, all the restaurants stop serving food around 9.30pm then everywhere closes around 10.30pm which means the evenings can be quite boring- especially when there’s nowhere else to go as the hotel is far from anywhere. The spa is overpriced but I enjoyed my facial and hot oil treatment. My last gripe is the hotel day trips- absolutely appalling. The hotel is affiliated with Sabah travel company- poor communication, poor service, hugely overpriced and generally very bad. I recommend booking day trips through Trip.com instead of through the hotel. Allen the hotel supervisor was amazing trying to sort out the fiasco and I’m grateful- but I wasn’t offered a refund or compensation which is disappointing. I wanted to leave a poor review on the Sabah Travel’s website but they removed my booking so it wasn’t possible. I’d stay at this hotel again as the price is fairly reasonable but it def falls below the usual Shangri-la standards.
QQingchongdaodaoThe location is excellent, just a 5-minute walk from Gaya Street and a 5-minute walk from the durian market (the durian night market is only open on weekends and gets really lively at night – remember to bargain!).
Drawbacks: The room decor is a bit dated (though still clean); the floor-to-ceiling glass door doesn't open at all, so there's no ventilation (see picture 1). For rooms on the 5th floor and below, please pay special attention: #If you plan to stay here, be sure to request a room with an openable window at the front desk.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:₹ 8,125
8.8/10
Very Good
AAnonymous UserThe room was old, very small, and the soundproofing was terrible, making it hard to sleep. On top of that, the window couldn't be opened, leading to a strong, unpleasant musty smell inside. They don't provide bottled water; you have to get it yourself from the hallway. If these things bother you, think twice before booking.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:₹ 6,845
8.8/10
Very Good
GGuest UserHonestly everything was incredible.
Shoutout to all the staff and everything.
The facilities are great, breakfast phenomenal, views impeccable.
Special shoutout to Joshua and Chef Gary who were incredible. Thank you to all the staff also who were so attentive and caring.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:₹ 9,711
8.1/10
Very Good
AAnonymous UserWe booked a renovated room, supposedly from 2 years ago, but when we arrived at 6 PM, they told us there were no rooms on the second floor, only on the first. They assured us it was the 'best room,' but as soon as we entered, there was a strong musty smell, and the hairdryer sounded like it was about to explode. After watching the sunset and having dinner, we returned to find the room getting hotter and hotter. We then realized the air conditioning was broken. It took three calls to finally get through to the front desk. The maintenance worker spent half an hour trying to fix it with no progress, and then told us we'd have to switch rooms. During all this, the room was incredibly stuffy and hot, almost unbearable. The front desk kept apologizing but only offered an extended checkout or a ride to the city the next day, and we had to decide on the spot what time we wanted to leave. This 'sorry' attitude was really disappointing and quite unbelievable.
The funniest part was that the room they moved us to was on the second floor – the very floor they said had no availability earlier. It was clean, no musty smell, and not hot at all. It makes you wonder who they were saving those rooms for, or if they were discriminating against us.
The hotel environment itself is beautiful and very photogenic, with lots of free and paid activities. Feeding the monitor lizards was fun. However, the front desk's attitude and their handling of issues were consistently poor. Exercise caution if you decide to stay here.
Also, we heard the hotel restaurants aren't great. We ate at the sunset bar, which was enough to fill us up, but you can't order takeout.
AAlex_CheckInGot you — I’ll keep it balanced and honest, like a real guest who had both good and not-so-good moments.
⸻
I recently stayed at Lintas Platinum Hotel for 5 days, and overall it was a decent stay with a few hiccups along the way.
On the first day, check-in was smooth, but unfortunately the first room assigned to me had no air-conditioning and no power. After informing the staff, they arranged a room change. The switch was handled fairly quickly, which I appreciated, and the new room was functioning properly.
For the rest of the stay, the room was generally comfortable. The bed was good, WiFi was stable, and air-conditioning worked well (very important in Kota Kinabalu’s weather). Daily housekeeping ensured that water bottles and basic amenities were replenished consistently, which I appreciated.
However, there were a few issues during the stay. For the last few days, the bathroom phone kept ringing every evening around 6:29pm. I was quite busy in the mornings and only managed to report it on the last day. The staff checked but couldn’t find any issue. It was a bit strange and slightly disturbing, though thankfully it didn’t escalate beyond that.
I also noticed that the towels provided were a bit old, and the housekeeping floor cleanliness could be improved. While the room was generally maintained, the floor didn’t always feel properly cleaned.
That said, the staff were polite and helpful throughout my stay. Despite a few inconveniences, the overall experience was still reasonably comfortable. With some improvements in maintenance and housekeeping quality control, the hotel could definitely provide a much better experience.
Overall, a decent stay with room for improvement.
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