The hotel is in a great location. Service was by nice friendly staff.
Bath + sink in the room is very weird and shouldn't be. Later I saw you can choose separate bathroom room. For 1 night it was ok. Breakfast was very minimal.
Very clean, all rooms have direct access to the hot springs, very convenient, and it is very cost-effective to book a hotel to go to the hot springs. I will come again next time! There is a good restaurant nearby for eating ribs. It is called De Zoete Zoen. After taking a hot spring bath, you can walk a few steps here to eat.
Great large room
Directly opposite the Maastricht station and bus station
Walking distance to spa grocery store and 15mins walk to city centre
Stairs to reception, no lift to reception - not good for disabled people - apparently the other entrance was locked but it has a platform for wheelchair accessibility to the reception/dining room and the lift to other levels. That would have been helpful instead of dragging my suitcase and backpack up about 10 steps to reception. Not good for disabled people with heart condition and brain injury and balance issues. There was no buzzer to call for assistance and couldn't leave suitcase on the street. They need to provide instructions to guests with disabilities to proceed to the other locked door and have a buzzer on that door.
Other than that everything was great
I stayed for one night to go to the cave Christmas market.
The back part of the church was just renovated and it was beautiful and clean.
It is within walking distance from the station and from the city center.
Breakfast was simple but delicious, open and light at night I used the bar, but the staff were professional and comfortable.
I will use it if I have a chance to go again.
Not bad. The style is like “ The Student Hotel”, neat, modern and tidy. Walking distance to city center, cave and Thermae 2000.
I brought my own extra blanket as I m sensitive to coldness.
I had a fantastic experience staying at this hotel! From the moment I arrived, the staff was warm and welcoming, making check-in a breeze. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay.
The hotel’s location was perfect, making it easy to explore the surrounding area. I especially enjoyed the delicious breakfast, which offered a great variety of fresh and tasty options. The attention to detail and excellent service truly made my stay special.
Overall, I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. I will definitely be returning in the future! ⭐⭐⭐⭐⭐
The room is retro, but very comfortable, the surrounding environment is good and comfortable. The single bed is small, but Europe is like this, there is nothing to be picky about.
The rooms here are very clean, and the staff are friendly. I was surprised to hear Chinese spoken in the hallways, and the lobby was full of fellow countrymen. It seems there are many Chinese tourists visiting Malacca.
It was a large apartment with a great bed and kitchen
The living room was unfortunately not comfortable with 5 unsatisfactory old seats.
The apartment really wants a renovation.
The reception was very friendly, however.
8 reviews
7.1/10
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8.9/10
Very Good
GGuest UserI booked a room with two double beds, one on top and one on the bottom, and the space was very clean and comfortable.
Pros:
1. Free hot water and tea bags provided.
2. Breakfast options seemed limited, but it was tastier and cleaner than convenience store food.
3. Most areas were very clean, with no strange odors.
4. The location was very convenient.
Cons:
1. The duvet and pillow had a slight smell and yellow stains. Luckily, clean duvet covers and pillowcases were provided, but the downside was having to put them on myself. After putting them on, the smell was much better.
2. The faucets in the shared bathroom were hard to turn, and there weren't many shelves, which was a bit inconvenient. However, it was a wet/dry separation bathroom, so showering was a little challenging but acceptable.
3. The shared kitchen and refrigerator were incredibly smelly; I would absolutely not use them.
4. Soundproofing was poor.
5. No elevator.
More suitable for short stays of up to 3 days.
GGuest UserOur TV did not work. Batteries and technical service were/was not available because we checked in after 6 pm. Reported at check-out. Answer: thanks for reporting and sorry for that. However, no compensation or a cup of coffee for the inconvenience. Very disappointing. You book a room with facilities and then you want to use them. We did not make a fuss about it, it is not worth it, but it is a shame. Otherwise a great hotel!
AAnne LiekeBeautiful exterior, but the interior feels very dated. The whole place would benefit greatly from some investment. Economy rooms resemble dorms: creaky floors (charming at first, but disruptive at night with people using the shared toilets), sagging mattresses, a broken bedside light, only one chair, no decorations, and no ceiling light. I realize we booked an economy room, but this felt extremely basic. On the first night, a party went on until 1:30 am. Guests should be informed in advance, and events shouldn’t run so late if the property also functions as accommodation. It’s also a shame that tours of the abbey come at an extra fee; this could easily be included for guests. Overall, the place feels more focused on making money than investing in guest experience. Lots of potential, but currently disappointing.
KKarenGreat large room
Directly opposite the Maastricht station and bus station
Walking distance to spa grocery store and 15mins walk to city centre
Stairs to reception, no lift to reception - not good for disabled people - apparently the other entrance was locked but it has a platform for wheelchair accessibility to the reception/dining room and the lift to other levels. That would have been helpful instead of dragging my suitcase and backpack up about 10 steps to reception. Not good for disabled people with heart condition and brain injury and balance issues. There was no buzzer to call for assistance and couldn't leave suitcase on the street. They need to provide instructions to guests with disabilities to proceed to the other locked door and have a buzzer on that door.
Other than that everything was great
AArt ProjektThe hotel is visible to have a small repair! Overall not bad. The location is good and parking places are enough. A great place to stay near Weeze Airport.
ДДИTIЭЯI recently stayed at a hotel and wanted to share my thoughts. It was a pretty decent place for the price. The rooms were clean and comfy, and the staff was friendly and helpful. The hotel is in a good location, especially if you're visiting Maastricht University. While it may not have fancy extras, it's a solid choice if you want a budget-friendly stay without sacrificing comfort.
GGuest UserGood stay near Valkenberg station, but tight for early conference goers
The hotel is conveniently located near Valkenberg station. My room was nice and clean. I especially liked the leather chair – it's soft but still firm enough to sit and work for long periods, which was perfect for me.
Breakfast was good, even though the variety was somewhat limited. However, breakfast starts at 7:00 AM. Since I had a conference at MECC (about a 14-minute walk plus a 20-minute train ride), I had to rush every morning to get there on time. If you have an early start, just be aware of that.
Overall, a pleasant stay if your schedule allows a bit more flexibility in the morning.
MMarco GirardiI had a fantastic experience staying at this hotel! From the moment I arrived, the staff was warm and welcoming, making check-in a breeze. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay.
The hotel’s location was perfect, making it easy to explore the surrounding area. I especially enjoyed the delicious breakfast, which offered a great variety of fresh and tasty options. The attention to detail and excellent service truly made my stay special.
Overall, I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. I will definitely be returning in the future! ⭐⭐⭐⭐⭐
MMohamed Sameh SolimanHotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization.
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