The resort is about to be renovated weeks prior to our stay so you could really see some facilities are already damaged but it's understandable. I was a little bit disappointed in our room, there were molds everywhere. The curtain, tables and handle doors. We just don't want to ruin our mood so we just enjoyed the pool, the beach front and the food. The staff were really friendly and nice.
The staff were ptofessional and friendly. The food was tasty but a bit pricey. Its great that their is access to swimming pool and the location dropped off to walking streets were a big plus and made exploring hassle free.
We stayed overnight for a fun run event and it was conveniently located near Clark Parade Grounds. Apart from its accessibility to other establishments, we loved how accommodating their staffs were as well as the good quality of food that they served during the breakfast buffet.
The hotel has four floors, with a small indoor pool on the first floor. Breakfast is à la carte, with various set menus available. If you exit the hotel and turn left, you'll reach a T-junction with several restaurants on both sides of the street. There's also a 7-Eleven convenience store across the road. The bathroom and shower in the room are separated by a glass wall.
2nd time here. It’s our quick escape when we want to celebrate a milestone sa family namin. Conveniently located sa heart of Angeles City. Literal na staycation kasi we don’t need to go out to eat dinner meron room service. Kaya we ordered our food sa Cactus Smokehouse and Fortune HK Seafood Resto. Plus meron pang promo na buy 1 drink and get one free sa cafe sebastian nila. Gusto ko yung iced matcha latte there. Free buffet breakfast is decent for the price. Meron lang lang food choices dun na hindi pasok sa panlasa ko that time. Lahat ng staff dun are welcoming.
The room was spotless and the bed was incredibly soft – I slept so well with no noise at all. The room amenities were complete. It's really close to the mall, which made getting around super convenient. I could walk to get food and buy necessities easily.
2nd time here. Good stay as usual. Bed was comfortable, AC was working perfectly. TV had lots of international channels and provided good and crisp reception. Friendy staff and clean room.
Minor things though - the shower knob was leaking a bit.
Stayed at Central Park Reef Resort in Subic and had a bit of a mixed experience overall.
Pros: The hotel itself is very clean and modern, which immediately stands out. Rooms are spacious and comfortable, definitely a plus if you’re staying with family. Both pools are great in different ways — the ground floor pool has a really nice shaded setup with a relaxed atmosphere, while the rooftop pool is perfect for sunset views overlooking the beach. The American diner-themed restaurant is also a nice touch aesthetically.
Cons: Food was unfortunately a letdown. The pizza tasted like something straight out of the freezer, squid rings were tough and had a fishy taste, and breakfast was pretty average at best — especially considering the price point.
What really stood out (in a bad way) were the extra charges. Being asked to pay ₱100 for an extra pillow and ₱50 for ice felt excessive. I even requested a simple room setup for our 7th anniversary, and they quoted ₱5000, which was honestly surprising. It feels like they try to charge for every little thing.
Overall: Great facilities and comfortable stay, but the food quality and constant add-on charges take away from the experience. Good place to relax, just don’t expect much from dining or flexibility with requests.
The staff are all very helpful, friendly and cheerful. The lobby area is well staffed with plenty of seating whilst you wait for taxi or trike.
The gym is small, the pool is small, the restaurant and bar area are a good size serving nice food. Sadly the breakfast was a little disappointing if you arrive to eat later than 0930. ..You can get some breakfast cooked to order.
The room was large with some good extras. Iron, ironing board, safe, slippers and gown. Tea coffee and water, kitchen area with fridge and hotplate.
Bathroom good size with complementary toiletries. Shower had good supply hot water.
I would stay here again..
Enjoyed our stay here. The room was neat, service was great, and the location was very convenient. From the concierge to the hotel guards, everyone was very accommodating and always smiling. Will come back again.
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7.5/10
LLorestHotel is nice. Location is good, few steps from the beach front. Rooms are clean but may need to upgrade as some facilities are quite old. When you use the faucet in the room, it is too loud. Friendly staffs. Overall it is a good stay and will certainly come back.
GGuest UserLocation is pretty nice, close enough to airport.
A bit noisy at night, clubs all around the hotel could hear some music but not crazy.
Our room has a small family size of fridge, which is awesome! The weather in Philippine really need a lot of ice water to cool down.
(However the fridge runs loud, with water dripping sounds too, we were okay for that)
Staff were amazing, always helpful and cheerful!
Overall, very good!
CClarinda EvangelistaI appreciated the adjustments that the hotel did to make our stay comfortable - from the pillow and towel requests, the expedited check-in and the apology an attention of one of the managers, I would book Swissotel again!
GGuest UserI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
GGuest UserThe hotel is quite new and has modern look and feel. They have ample parking for guests and have reserved slots for Accor members.
The room is clean and spacious and has modern furnitures and fixtures. They have the basic amenities like smart tv, ref, separate toilet and bath, hair dryer, slippers, and shampoo and shower gel.
I love their brewed coffee which I ordered from their cafeteria near the reception area and is reasonably priced.
The hotel is just opposite the Harbor Point mall and nearby restaurants.
What I like most are the warm and friendly staff who are always smiling and make you feel at home.
However, since this hotel just opened and is not yet fully-operational, there are many rooms for improvement:
1. AC control installed in the room is not working so requested for a remote control. Not sure if the battery is fully-charged but there is delayed reaction when I change the settings like temperature.
2. I requested for a room with queen sized bed and near the elevator since my wife is a PWD but these were ignored and we got a room with two single beds and quite far from the elevator. Then requested for a room change but the room being assigned to us was at the ground floor and there was a strong smell of paint so we opted to stay at the room initially given to us. Requested to just put the two beds together to form a single but bigger bed and waited for the hotel staff to arrive but we waited too long and finished our light dinner without seeing the hotel staff. So just requested the hotel to cancel the request so we can rest already since we arrived past 8pm and we were already tired.
3. They gave a WhatsApp number to reach in case guests have requests since there are still no phones in the rooms. Tried sending a message but no quick reply. So just called the number and got an apology and feedback. Maybe they should assign someone to monitor the messages so they can respond quickly to guests.
4. We were having breakfast at our room when there was a brownout. No back up generator so we were in dark for about 10-20 minutes. Also no emergency lights in the room so we had to open the curtains to get natural light. We were supposed to check out before 12noon but since there was no power, we requested for a late checkout which was granted. Thank you.
Hope the hotel can complete all unfinished work and level up soon.
Thank you to the staff for a wonderful short stay.
LLei Miclat2nd time here. It’s our quick escape when we want to celebrate a milestone sa family namin. Conveniently located sa heart of Angeles City. Literal na staycation kasi we don’t need to go out to eat dinner meron room service. Kaya we ordered our food sa Cactus Smokehouse and Fortune HK Seafood Resto. Plus meron pang promo na buy 1 drink and get one free sa cafe sebastian nila. Gusto ko yung iced matcha latte there. Free buffet breakfast is decent for the price. Meron lang lang food choices dun na hindi pasok sa panlasa ko that time. Lahat ng staff dun are welcoming.
JJen Ng Chin YuI had a great stay at ABC Hotel in Clark. The room size is more than sufficient, providing a comfortable space to work and relax. Its location is very convenient—just minutes from Clark International Airport and right across from SM City Clark, making it easy to get around. The hotel’s facilities are also not bad, with access to multiple outdoor pools, a spa, and high‑speed WiFi that’s ideal for business travellers. The helpful staff and variety of dining options further enhanced the experience. Overall, a solid choice for both work and leisure.
GGuest UserI had an amazing experience with SureStay Studio by Best Western Clarkview.
I was looking for a special place where I could treat my wife and 3y/o son for Valentine’s Day. I’m currently working abroad, so I wanted to make the celebration extra meaningful even if I couldn’t be there with them. I messaged the property two weeks in advance with a special request a bouquet of flowers for my wife and Kinder Joy chocolates for my son. I knew this was beyond their usual scope, but they gladly assisted me. I sent the funds via GCash, and they took care of everything.
I also requested if they could print a personal letter for my wife. I forwarded my message to them, and without hesitation, they printed it beautifully and included it in the bouquet of flowers. That extra effort truly meant so much to me.
I would also like to mention that the bouquet in the photo (price list probably from their partner) they initially sent didn’t look very impressive but in actual, it was beautifully arranged and looked classy and expensive. My wife was really impressed! 😁
What truly touched my heart was that they went above and beyond my request. They prepared the room with a romantic setup, complete with petals and candles something I didn’t even expect. My wife was so amazed and happy. When they arrived, they were greeted warmly and with genuine excitement by the staff.
The team was very responsive and accommodating from the beginning until the day of the surprise. Their effort, sincerity, and attention to detail made this celebration unforgettable for my family.
The place itself is cozy, clean, and well equipped with a rice cooker, water heater, induction cooker, refrigerator, a very spacious bathroom, dining area, and even an indoor pool for both adults and kids.
I highly recommend this place not just for a comfortable stay, but especially if you’re celebrating a special occasion. They truly care about their guests and make every effort to create beautiful memories.
Thank you so much for helping me make my wife feel loved despite the distance. ❤️
SSHARAMIEWe had a wonderful stay at Subic Waterfront Resort. The service was excellent, the staff were friendly and attentive, and the facilities were clean and well-maintained. The location is perfect for relaxation, with a beautiful view and peaceful atmosphere. Overall, it was a comfortable and enjoyable experience. Highly recommended for families and friends.
GGuest UserWe were looking forward to trying out Prime Asia Hotel based on the photos seen online. We have mixed experience after our stay.
GOOD:
1. The rooftop pool was big enough with numerous seating options around it. The asian inspired gazebos on both ends gave a relaxing ambiance to the space.
2. Breakfast buffet had a wider array of dishes. We loved that they have two dishes each for Indian and Korean guests. Tumeric basmati rice was savory. Gochugang Eggs and Fish Cakes dish was delicious. Although Masala Chicken was lacking spices so was bland.
3. Housekeeping and Breakfast restaurant staff were engaging and quick to serve. Special mention are Iya of housekeeping and Ross of IMO.
4. Smart TV in the room so Netflix ready.
COULD BE IMPROVED:
According to their website: ”Welcome to Your Perfect Getaway.
A contemporary retreat featuring spacious accommodations and carefully curated amenities for every traveler.”
1. We booked a family room. Upon entering we were surprised to find NO bedside table. Does hotel management expect their guests to place their mobile phone, eyewear/prescription glasses, TV remote, etc on the floor? In the photos online, rooms had side tables. We had to go down to the reception to ask. To be fair, housekeeping staff searched for a side table and was able to bring a table (see photos).
2. No electric kettle and coffee/tea making amenities. Even lower standard hotels/motels have these. Had to borrow from IMO Restaurant.
3. Smart TV would not load Netflix. Another call to reception to have their technical staff come to fix it.
4. Room refrigerator would not turn on. Fourth call to reception for assistance. Housekeeping came again and we found out that the ref was defrosted by turning off the breaker.
To summarize, the hotel has a lot going for it. Hopefully management acts on these improvement points which are not hard to rectify. So for now only ⭐ ⭐ ⭐ overall.
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