Hotels With Bar in Al Madinah Province, Saudi Arabia

The hotel was difficult to reach directly using the contact details provided in the hotel's information. However, I was able to request approval for my stay through Trip.com's chat service. Upon check-in, there was an issue with the booking system for OTA reservations, which caused a significant delay in getting our room. The facilities were quite basic; they only provided paper cups in the room and refills were by request. We booked a triple room but received a room with four beds, making it very cramped. On the upside, the location is excellent, very close to Gate 307 of the Nabawi Mosque courtyard. Because of this fantastic location, I believe I would book this hotel again if I return for Umrah. I hope they can improve their facilities and services in the future.

Unfortunately, there is no spa as advertised. Unfortunately, there is no complimentary toiletries in the room for a 5-star hotel. Unfortunately, there is no hot water in the bathroom. Not all basic toiletries such as toothpaste, toothbrush, soap, etc., are provided for three people. Unfortunately, the lighting is poor. Unfortunately, the view is very poor for this high price. Unfortunately, 1085 riyals is an excessively high price for these services.

Every thing is normal and peaceful to stay. Great it's cancellation option to traveller. Budget friendly.hotel and Answering calls at all times. It's Great.

Good location, close to all the points of interest in the city of Yanbu. However, it is a little bit far away from industrial area. A very typical Ibis hotel, very convenient.

It’s so nice staying here, the reception is very nice and cool. Can’t wait to come back here. It’s top notch. I never had any regret at all

The room is large and the price is high. The hotel staff has a good service attitude. The buffet food in the evening is OK. Remind the four choices of roasting and three quantities are very high. Other food is leisurely before the roasting comes up.

Everything's great, except not having buses to the Prophet Mosque. It cost us about 20 rials every time we go from the hotel to the mosque. There's breakfasts or magic, but restaurants are close, and delivery apps are fast. The hygiene is good, and the staff is nice. I can repeat it.

The location is good, close to Elephant Rock and also near Winter Park, which is a tour pick-up point. However, getting from the room to the reception, pool, restaurant, spa, and fitness center requires a bit of a walk. Golf carts are available but often take a while to arrive. The shower was broken but was promptly fixed. Breakfast was delicious.

I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it. First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English. The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability. For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable. Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.

Am so glad I choose Cloud 7 Residence. I am a solo traveler to AlUla and I don't drive. Prior to my trip, i notice that quite a number of hotels/B&Bs do not offer meals and there are no restaurants nearby. Cloud & Residence has its own restaurant and therefore, it saves the trouble of looking for food. All staff there are very friendly and super helpful. Wifi works well. Hope I can visit again.