Everything about this hotel was great. We booked a sea view room and the view from the window was absolutely stunning. Just cross the road downstairs and you're at the beach. There are also many snack bars downstairs. The staff were very warm and responsible, always diligently resolving any issues we had. When we checked out, we accidentally left something behind in the hotel and didn't realize it. The hotel even sent an email to inquire about it and safely kept our belongings. It was a fantastic experience overall!
The location is fantastic, right by two large shopping malls, making dining and shopping incredibly convenient—just a three to four-minute walk away. While you'll need a taxi to get to the old town attractions, it means the area is much quieter.
There's a Hua Yang restaurant right under the nearby Gurney Plaza, and the wait times are much shorter than in Kuala Lumpur, so I finally got to eat there!
The facilities are a bit lacking and can't compare to five-star hotels in China.
However, the service is excellent, and they even offer a shuttle bus.
Breakfast was a bit disappointing; they start clearing up right on time, and the variety isn't huge.
Overall, the service was very good and proactive.
I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
Tanjung Tokong Point Residences is a lovely place to stay, offering great value for money with its affordable pricing. The entire unit is clean, spacious, and very comfortable, making it ideal for a relaxing stay. I especially appreciate the cozy atmosphere, which makes it feel like a home away from home. However, one minor drawback is that the lift can be quite slow, and the toilet amenities are somewhat limited. Despite these small issues, the overall experience is still very positive. It is a superb and pleasant place to stay, and I would definitely recommend it to others.
We had a good stay at Flamingo Hotel by The Beach Penang. The hotel is very beautiful, and the room was spacious and clean. The breakfast was also good. All the staff were nice except for one person named mr Li. He was not friendly during check-in, and I happened to meet the same person again during check-out. He looked very bossy, double standard and unfriendly. I would recommend sending him for hospitality training, especially for front office service. Other than that, everything was good and we had a pleasant stay there….
Highly recommended for families with young children! The room isn't huge, but it's well-designed, with comfortable lighting and a clean, odor-free environment. The shower has great water pressure and gets nice and hot. There are plenty of kids' facilities, and the pool is excellent, with super responsible lifeguards – parents of older kids can really relax there. There's also a kids' club for children under 12. They have a private beach, though the sea in Penang isn't particularly blue and has jellyfish, so swimming isn't an option. Part of the hotel is under renovation, but my room felt very new, likely recently refurbished. There's a Hard Rock Cafe on the ground floor with a live band every night at 8:45 PM, creating a great atmosphere. This is a family-friendly hotel with excellent value for money.
The environment is simply stunning, every photo looks like it's from a magazine. Sitting in the restaurant, feeling the sea breeze, listening to music, watching the sunset, and just relaxing – it's incredibly comfortable! The room is also great, very spacious with a super comfy bed. The service was warm and attentive too!
Thank you Mercure Beach Hotel for making my request come true and giving my child a birthday surprise this year.
The hotel has a really beautiful sea view.
The beach is well maintained even though it’s not that big. The room is clean and honestly, the pillows are the most comfortable I’ve ever slept on.
Even though it’s close to the main road, the room is well soundproofed. Only downside, the water pressure is a bit low.
The soap & shampoo are Made in Italy and smell really nice.
I was quite surprised with the breakfast menu, this is my first time seeing a hotel serve spaghetti, and I forgot the name of the beef dish (the one in the picture), but it was really good!
The food was nicely seasoned, not too salty.
There’s also quite a good variety of food and drinks.
Definitely will repeat again one day 👍
Great hospitality and service throughout my stay in Penang Amari Spice Hotel. Upon arrival, the reception team kindly upgraded me to a Premier King room without any request, which was a wonderful surprise. The room was spacious, clean, well-maintained, and had a pleasant scent—everything was excellent.
I would like to express my utmost appreciation to the midnight team on 21/03/2026. During our stay, my friend suddenly fell seriously ill during midnight . We attempted to call emergency services (999), but unfortunately were unable to get through to the nearby general hospital immediately. The situation was critical, and waiting another 10–20 minutes could have put my friend’s life at risk.
Thankfully, the Penang Amari hotel team acted swiftly and professionally. They followed up with us, and the female manager along with the guy management team arrived promptly to assess the situation. They provided immediate support and helped arrange transportation to the nearest hospital, ensuring we arrived within 10 minutes.
Thanks to their quick response and care, my friend’s life was saved. And even after check out they still texting us to concern on the guest safety. We are deeply grateful for their kindness, efficiency, and dedication during such a critical moment.
Wishing the entire team continued success and all the very best. Thank you once again for going above and beyond. Peharps this able to fully credit to the team.
The hotel staff were all very polite, the bed was comfortable, and the shower had great water pressure. They even noted my request and gave me a quiet room with no noise. The breakfast was decent, and the coffee was strong and really woke me up.
There's a mall right to the left when you exit, and a supermarket downstairs. Across the street, there's a 7-Eleven, and GAMA also has a supermarket downstairs. It's a moderate distance to tourist attractions, about a 20-minute walk, and about a 30-minute drive to the airport if there's no traffic. Little India is nearby, so there are quite a few Indian people around. I'm not used to it since I don't know much about the culture, but we mostly kept to ourselves. However, after each room cleaning, we'd find a few long hairs that weren't ours, which I hope they can improve upon.
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Ssj91this hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
GGuest UserTHE MOST AMAZING HOTE I HAVE EVER STAYED IN 10/10
1. Hotel Locaiton: Perfect as its not in the city and by the beach, amazing for relaxation. Hotel is surrounded by souvenir shops and street food. 10miute walk from Ferringhi Walk where there is a nice selection of street food but my favourite of all is that its just a 2 minute walk from my favorite restaurant in Malaysia, Ferringhi Garden. Penang trip isnt complete without going to Ferringhi Garden. Its an amazing restaurant with the most beautiful collection of plants, there is no other place like it in Malaysia.
2. The Hotel: Nothing bad to say about it. The design, the decor, everything about this hotel makes me want to stay there even longer. Its such a nice feeling being there. Facilities are clean and complete.
3. The Room: CLEAN. NICE. SPACIOUS. BEAUTIFUL. Every inch of the room is to my liking, i could not have asked for more. Mattress is thick and oh so comfortable. Aircond was cold. Room was very spacious.
4.The Buffet: The room came with breakfast for 2 and it was the perfect buffet to start each day with. Selection was incredible even better than a lot of buffet Ramadan Ive been to. They had everything from selections of breads, to nasi lemak with 12 different sambals, 5 different meat dishes to eat it with, assorted fruits, assorted cheeses, 2 types of porridge with the FULL suites of condiments, salads, pastries, roti canai with all the curries you will ever need, to your above average selection of continental breakfast menus like, beef bacon, beef and chicken sausages, hash browns, deli meats, smoked fish. And there is more! there is a made-to-order menu which many patrons are not aware of. I tried the minute steak and it was good!(pictured below)
PS: Hakimi from breakfast service was spectacular, I requested strawberries for my picky 2 year old and he delivered. On the other hand, ANIS FROM THE OMELETTE STATION WAS RUDE TO MY WIFE, SHE NEEDS TO IMPROVE HER SOCIAL SKILLS(this is my one and only complain)
Overall my stay was 10/10 and this will be the ONLY hotel i will be staying at if when im at Batu Ferringhi. I plan to go to Park Royal Batu Ferringhi Annually, its just that good!
TTini88We were a bit nervous after reading the reviews online but we had a really excellent stay. The rooms were super clean and modern with a beautiful sea view and the bed was really comfortable. The rooms had a kettle with teas, a hairdryer and iron and the shower was lovely and hot. Great AC too. The pool was lovely with a beautiful view of the sea and very nice and peaceful. The location was also great with a huge food market right opposite. Overall a really lovely stay
GGuest UserThe gardens and beach were beautiful, and I spent most of my time swimming and lounging outdoors, which was very comfortable and pleasant. I even saw some large monitor lizards. The gardens at the Rasa Sayang were even prettier.
The room itself was very old, as it's a hotel from 1995. There were large cockroaches in the bathroom. I hope they can renovate and improve it.
During my Easter stay, it wasn't too crowded, and I didn't experience the noise from the mosque or children that some online reviews mentioned. However, I was assigned a room on the second floor, and the activity room on the first floor had singing and performances all day, which was quite noisy. I recommend requesting a higher floor.
The restaurants at both Golden Sands and Rasa Sayang were very bad; I don't recommend trying them.
It's an hour's drive from George Town and Penang Hill, but closer to the Spice Garden (which is quite small) and the National Park. It's suitable for a two-day stay to relax at the hotel before moving on to George Town.
AAnonymous UserOverall it’s a pleasant experience there with it’s price. The room is clean and the hotel ambient is like classic nostalgic which personally love it a lot, though a bit imperfects in the room sound insulation, we can literally hear the sound of nextdoor when they laughed or the tone is high when talking.
HHafiz OsmanHad a very pleasant stay at DoubleTree Resort by Hilton Penang. The hotel is very comfortable and family-friendly. My children really enjoyed the kids pool and had so much fun there.
One of the best parts is the direct bridge access to the beach, where you can enjoy a beautiful sunset in the evening. Room service response was also very fast and efficient. Check-in and check-out process were smooth and quick. Free parking is also provided, which is very convenient.
The location is great too, very close to many attractions around Batu Ferringhi with lots of evening activities, food spots and things to do nearby. Overall, it was a wonderful stay and highly recommended for families.
AAnonymous UserThe hotel's location is excellent. There's a mall right downstairs, making shopping and dining super convenient. It's also close to other tourist attractions, and getting a taxi is quick and easy! We even ran into Chinese celebrity Huang Xiaoming and others promoting a movie at Gurney Plaza during our stay.
LLanz0Thank you Mercure Beach Hotel for making my request come true and giving my child a birthday surprise this year.
The hotel has a really beautiful sea view.
The beach is well maintained even though it’s not that big. The room is clean and honestly, the pillows are the most comfortable I’ve ever slept on.
Even though it’s close to the main road, the room is well soundproofed. Only downside, the water pressure is a bit low.
The soap & shampoo are Made in Italy and smell really nice.
I was quite surprised with the breakfast menu, this is my first time seeing a hotel serve spaghetti, and I forgot the name of the beef dish (the one in the picture), but it was really good!
The food was nicely seasoned, not too salty.
There’s also quite a good variety of food and drinks.
Definitely will repeat again one day 👍
HHeihemaThe hotel is right by the sea, with the beach just beyond the lawn and outdoor pool. The staff provided excellent service, and check-in was very quick. I loved the lawn and big trees outside my window, especially when they were lit up at night – it looked beautiful. You can watch the sunset directly from your room or balcony, though many people go down to the beach to see it up close by the water. A short walk from there is the beach fire show. Turn right outside the hotel's main entrance, and you'll find a bustling night market in the evenings, with lots of traffic and activity. During the day, it's much quieter. It feels like a small town here, with many houses and even an amusement park, plus a surprisingly large Starbucks. As a Marriott resort, the hotel's facilities and services are top-notch. I especially have to mention the live cooking station at breakfast; both the freshly cooked noodles and vermicelli were delicious, but you absolutely cannot miss the soup – it was amazing! 👍
GGuest UserHighly recommended for families with young children! The room isn't huge, but it's well-designed, with comfortable lighting and a clean, odor-free environment. The shower has great water pressure and gets nice and hot. There are plenty of kids' facilities, and the pool is excellent, with super responsible lifeguards – parents of older kids can really relax there. There's also a kids' club for children under 12. They have a private beach, though the sea in Penang isn't particularly blue and has jellyfish, so swimming isn't an option. Part of the hotel is under renovation, but my room felt very new, likely recently refurbished. There's a Hard Rock Cafe on the ground floor with a live band every night at 8:45 PM, creating a great atmosphere. This is a family-friendly hotel with excellent value for money.
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