Facilities: Hot springs are a feature. According to the hotel staff, all the hot water in the hotel (including bathrooms and basins) is hot spring water, and only cold water is tap water, which means that you can enjoy hot springs in the bathtub.
The furniture in the room is relatively old-fashioned, and it feels like the 1980s, but the TV is from Xiaomi, and you can watch online TV and cast the screen, and there is also a Bluetooth speaker.
The children's room in the parent-child suite is really full of childishness, and there are also children's toiletries, children's small towels, children's bathrobes, children's toilets, etc.
The breakfast variety is relatively simple, just enough to eat, and the outdoor scenery is still very good.
Hygiene: In a place with such a good ecological environment, it is normal for rooms with balconies to have small insects. Except for the mold spots on the edge of the basin, everything else is very good.
Service: Check-in and check-out will help with luggage. There is no electricity card in the room, remember to ask the front desk to help make an extra one.
Gift double hot spring experience: Open from 4 pm, there are 4 pools in total, with different temperatures, the surrounding scenery is very good, and the blue sky and white clouds are very good. After washing at the hotel, you can change into a pair of swimsuits and bathrobes and soak directly. There is a large bath towel on the side to wipe your body, which is very convenient.
Welcome fruit basket: about 4-5 kinds of fruits, quite fresh.
Good night snacks: This is what I want to emphasize. Good night snacks are mandatory with the ”five-star hotel exclusive” turndown service: My family and I went out for a walk after dinner and returned to the room. We found a big car at the door of our room, the door of the room was open, and the hotel staff was adjusting my TV in my bedroom. This is what I saw when I returned to the room. I was stunned. I thought something bad had happened...
Before that, the balcony door between my bedroom and the living room had been closed, the curtains were all drawn, but the air conditioner was not turned on. It was so stuffy on the night of the Mid-Autumn Festival...
Then, the staff member said: She was delivering good night snacks and providing turndown service. I repeatedly said: First, no one told me that the turndown service was mandatory when I checked in. Second, it was very inappropriate to enter my bedroom without permission while I was away. Third, I provided my mobile phone number when I checked in, and the hotel staff should have obtained my consent before carrying out the work content of the turndown service.
By the way, the night bed service also includes: putting slippers, making the bed, and turning on the air conditioner. These were interrupted by me.
The staff member said to me: Our hotel has always done this. As long as I don’t press ”Do Not Disturb”, she can come in.
I called the front desk to complain, and the front desk told me: Night bed service is available in all five-star hotels. I told her: I have stayed in many five-star hotels, and none of them would do this without my permission. The duty manager that day claimed to be a blogger who went to more than 50 places a year (do you have so much vacation?), including many different types of five-star hotels, ”They all do this.” She also said: ”Today is Mid-Autumn Festival, why bother to celebrate a big festival?”
I'm sorry, my vision is not high enough, I just can't accept people touching my bed, entering my bedroom, turning on my TV, and leaving my door open without my permission in advance.
I just give you a suggestion: ask for the residents' permission in advance, ask when checking in, to avoid unnecessary misunderstandings. Anyway, I won't come again, you guys can do whatever you want. Here are some reminders for those who are about to stay here.