The staff was super friendly and very helpful. I called down for extra bath towels and they were delivered within minutes. The hot tub was out of service during our stay but those things happen and can’t always be controlled by the hotel. The kids absolutely loved the slide and spending time in the pool. Only complaint I’d have there is that the pool towels were super small, we just doubled up and made it work. Not really a big issues. Breakfast was also included in our reservation and it was great. Good variety and included bacon/sausage and eggs. The space for breakfast was nice and open and lots of seating. I would definitely stay here again.
Always stay at the Ramada Hotel, before flying up to work. Room rates are usually well under $100.00 all in and free shuttle to and from Airport. Food at Restaurant is very tasty and updates are improving..Shower temps and faucets in tub could be improved but still work..Would also be nice to have extra late checkout for returning regular guests. Would reccomend to anyone!
A +
The included breakfast could be better. Other than that, good wifi, hot tap water, and located conveniently close to the airport with a free shuttle bus (do note the it is usually 5-10 min late and you gotta book in advance).
This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the Casino while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.
The hotel is located in the heart of the city, built on the hills, with a wide view and affordable price! The picture below is the scenery outside the window. There is no luggage service in the hotel. There are no slippers and toiletries in the room. This is a feature of imperialism. The first floor is the Simbak coffee, very convenient
The check in was good; the agent was professional and friendly.The hotel is tired - needs a very deep clean and refurbishing in the common areas, elevators and rooms. It has windows in the rooms that open which was great! The restaurant was unexpectedly closed which was disappointing. Breakfast was pretty much all carbs and protein - would have been great to see some fruit. Lots of food. A decent stay for the price I paid and its proximity to the hospital which was where I needed to go.
Room was average at best
Pillows lumpy and it affected my sleep
Went to buy a bottle of water it was 4.50
Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on
Cheap price but would try a different
place next time
Average at best!!!
Great central location with friendly staff. Room upgraded for free due to Marriott membership.
Beds are very comfortable. TV has chromecast (took some time setting up).
Shower water pressure a tad on the low side w/ water saving shower head.
Parked at surface parking right beside the building ($35/night, underground parking available as well).
Very Good
109 reviews
8.2/10
Price from
€123
per night
Check Availability
See All Hotels With breakfast in Alberta
Latest Hotels Reviews for Alberta
See all
9.5/10
Amazing
AAnonymous UserLake Louise wasn't fully thawed in May, so my friend and I decided to treat ourselves to a stay at the Fairmont Chateau Lake Louise for the last day of our Banff trip. And then the hilarious thing happened! The handsome blonde guy at the front desk was chatting happily with me during check-in, handed me my room card, and wrote down room number 178. My friend and I excitedly went to the room, only to find the card wouldn't open the door. Just then, we ran into a housekeeper in the hallway. Seeing us trying to swipe into 178, she said, 'This room is occupied; they checked in yesterday.' I replied, 'Look, he gave me this room.' The housekeeper said, 'Let me open it for you to see.' So she just opened room 178?? We saw luggage inside (out of politeness, we didn't look too closely since it was someone else's room). Later, I went to the front desk to discuss it, and they told me, 'Oh, this isn't too serious an error, we just wrote down the wrong room number for you. Your room was ready.' My reaction: ??? Is this the quality of service you provide? Also, the hotel breakfast was pretty mediocre. My overall feeling is: it's okay to stay here, but not really necessary. Staying in Banff town is much more convenient for joining trips, eating, and shopping.
JJimideluThe room was large and had a microwave and refrigerator. In addition to the bedroom, there was also a living area with a large sofa that could accommodate three people.
AAnonymous UserI recently stayed at the Canmore Inn & Suites on Bow Valley Trail. While the property itself has potential and offers a convenient base for exploring the Rockies, my experience was significantly dampened by a factor I wasn't prepared for: a major local hockey tournament.
The ”Tournament” Factor
I was unaware upon booking that my stay coincided with a Canmore hockey tournament for U11 and U13 divisions. To say these teams ”took over the hotel” would be an understatement. The volume of children was overwhelming. This translated to:
The Pool Area: Practically unusable for other guests; it was packed to capacity with kids from morning until night.
Common Areas: Hallways and the lobby were very loud and, at times, felt uncontrollable.
Lack of Supervision: There was a noticeable lack of adult/parental supervision in the public spaces, leading to a chaotic atmosphere that isn't ideal if you're looking for a relaxing mountain getaway.
Staff and Noise Management
To the hotel’s credit, the noise did mostly settle down by 10:30 PM. I spoke with the front desk, and they mentioned we could issue formal noise complaints if needed. However, it felt like a losing battle given the sheer volume of groups.
The staff are clearly used to this, as these local tournaments bring in consistent bookings for the hotel. While the team was polite, they seemed stretched thin by the high occupancy and the energy of the young athletes.
The Room and Amenities
Pros: The location is excellent—close to downtown and Highway 1. The rooms are generally spacious, and the mountain views from the upper floors are a highlight.
Cons: The property is showing its age. Some fixtures felt dated, and the cleanliness in the high-traffic common areas suffered due to the heavy foot traffic during the tournament.
Final Verdict
The simpler solution here is a matter of timing. If you aren't in town to participate in or spectate a tournament, check the local sports calendar before booking. If a U11/U13 tournament is on, I would recommend staying elsewhere. If you are here for the hockey, this is clearly the ”hub,” but for the average traveler, the lack of peace and quiet makes it hard to justify the price point during these peak weekends.
GGuest UserThe staff was super friendly and very helpful. I called down for extra bath towels and they were delivered within minutes. The hot tub was out of service during our stay but those things happen and can’t always be controlled by the hotel. The kids absolutely loved the slide and spending time in the pool. Only complaint I’d have there is that the pool towels were super small, we just doubled up and made it work. Not really a big issues. Breakfast was also included in our reservation and it was great. Good variety and included bacon/sausage and eggs. The space for breakfast was nice and open and lots of seating. I would definitely stay here again.
HhongpowerIt takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
MMr-PGreat hotel ! I have Stated here many times over the years!
Furthermore the owners have made great improvement in the recent renovation. Good location but poor management (that’s why I have given it a low experience rating)
Hotel bar has been closed for a while but not advertised when booking! This is a ski resort and we traveled as a large group (4 rooms) with mixed age group inc teens and kids so a hotel bar is critical for us!
The fact that the main bar was closed and no apré ski drinks in the bar should have been advertised. Frankly I’m on holiday and without an operational / open bar I would have booked elsewhere!
I was only informed via email after the free cancellation period was up which meant I loose money if I cancel and more so will be challenged to find elsewhere!
I only found out after a email from hotel a few weeks before checking! When I challenged management via email, I was informed the bar area was moved to the restaurant, I said this is not acceptable and bar closure should have been advertised on booking … was told the above, and a sorry and subsequently ignored thereafter !
Not ideal as the restaurant is not a bar - more so it was pretty weird having drinks upstairs and more so when a few folk start to come up for dinner or the restaurant starts to set up for dinner buffet.
Management did offer some of my party a credit, but not me and just ignored my concern.Shame really!
I don’t want to take the good positive vide away from the hotel so would like to big up
1) reception staff- always great with a smile
2) house keeping - great job
3) restaurant staff - friendly and smiley (even though difficult trying to manage a so called bar and restaurant) in the same place
4) amazing refurbed pool
HHuhu01Stayed at the Holiday Inn Calgary Airport (IHG). The location is very convenient for the airport and surrounding routes, and the overall cleanliness of the property was excellent—both the rooms and common areas were well maintained.
Amenities are fairly basic, so travellers expecting extensive facilities may find them somewhat limited. Unfortunately, the service was on the poorer end of the spectrum during my stay.
One point future guests should be aware of: the booking information on the hotel’s website states that a deposit is required, but it does not clearly specify that this must be provided strictly via credit card. Staff indicated that this policy is standard at hotels worldwide; however, as an experienced traveller, I can confirm that many hotels do in fact accept debit cards for deposits.
To avoid any issues at check-in, make sure you bring a credit card with you.
Overall: great location and cleanliness, basic amenities, but service and clarity around deposit policies could certainly be improved.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.