Highly recommend overall! Make sure to book a river view room; the window view is like a painting.
1. Location: Right next to the Old Town, a 10-minute walk to the castle. You barely need to use public transport, your legs will do all the work.
2. Hygiene: Very clean and comfortable, even has a coffee machine. The only downside is no complimentary bottled water.
3. Late check-out was not possible at all, but they offer free luggage storage.
Hotel near Downtown Montreal,Montreal56.3% of visitors choose this area
LLCA232025.10.21
Overall, I was satisfied with my stay at Samsun Montréal. The place is clean, well-located, and comfortable. However, a major downside was that the bedding wasn’t made up beforehand. This was quite surprising since many other hostels in Montreal, even cheaper ones, provide this as a standard service. It’s especially inconvenient when you’re on an upper bunk as it creates noise and disturbs others. It would definitely be much more comfortable if beds were prepared in advance.
The service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
The room is clean and comfortable with a coffee machine. It is about 200 meters away from the castle hotel and the tourist bus meeting point. There is a bus at the hotel entrance that goes directly to the ferry terminal. There is a restaurant downstairs in the hotel with a good breakfast.
Hotel near Downtown Montreal,Montreal56.3% of visitors choose this area
GGuest User2024.10.29
The hotel is close to the old town of Montreal and the main traffic artery in the city. It is easy to get in and out. It is convenient to walk 1.5 kilometers to the old town. The room we booked is equipped with kitchenware, which is convenient for cooking and changing tastes. The service staff is very enthusiastic and the service is in place. The parking lot is in the basement of the next door building. There is a height restriction. SUVs with a height of 1.9 meters should pay attention.
The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one.
The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained.
But overall we enjoyed the stay. :)
The hotel's location is good, within walking distance to Old Quebec and the Plains of Abraham. The facilities are indeed old. I had read a review mentioning the AC being too loud at night but didn't pay much attention to it then. After checking in, I realized it wasn't just the AC; there was a constant low-frequency humming noise that seriously affected my sleep. This was especially problematic since it was my first night in Canada after landing, and the noise disruption was severe.
Hotel near Downtown Montreal,Montreal56.3% of visitors choose this area
GGuest User2025.06.21
Convenient transportation, 3 minutes walk from the subway station, convenient to go to various attractions. There is also a long-distance station nearby - it takes 3 minutes to walk, convenient to visit Quebec City, you can go back and forth today. There is a supermarket nearby. Nice simple breakfast, rabbit coffee juice is served all day, the room is clean, comfortable and quiet, there is a lift, the only biggest drawback is that there is no laundry and drying equipment for guests to use, the front desk is friendly and kind.
Good
109 reviews
7.7/10
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8.2/10
Very Good
XxoolisaThe good: location is really unbeatable. It’s close to the old city, and the 747 airport bus stops right across. Train stations and bus terminals are walking distance too. The staff is friendly and helpful, I got to check in a bit early. The rooms were big and had beautiful views - I loved watching the sunset.
However, I checked out early and couldn’t bare staying here one more night. It wasn’t that the room was cleaned poorly- that could have been fixed more easily. Instead, you could see the result of negligence over a period of time. The floor was so dirty I washed my feet before going to bed and putting on socks. There were particles of dust or something on the left side of my bed, under the covers - I noticed after getting a skin reaction. And the section of the bed where the sheets were tucked in was dirty, leaving dust and hair on the sides of the sheets. Some surfaces inside the bathroom weren’t cleaned well. Basically if you look closely anywhere there’s dust and dirt.
This is the first time I’ve written a negative review on any hotel, but I think the issues were seriously enough that they’re worth raising.
AAnonymous UserGood location, close to other services (restaurant, coffeeshop..), close to downtown . Room is large enough, can be cleaner around back door, fresher odor is needed. Staff is ok, some use language more fluently than others. Kitchen/ breakfast is full, relaxing. Parking is safe
LLCA23Overall, I was satisfied with my stay at Samsun Montréal. The place is clean, well-located, and comfortable. However, a major downside was that the bedding wasn’t made up beforehand. This was quite surprising since many other hostels in Montreal, even cheaper ones, provide this as a standard service. It’s especially inconvenient when you’re on an upper bunk as it creates noise and disturbs others. It would definitely be much more comfortable if beds were prepared in advance.
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
AAnonymous UserThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserThis is our second visit to the Bonaventure. Both visits we have had trouble with paying for parking, and I am now calling because I think I was billed twice. I prepaid through Trip.com, and was charged again at the hotel.
That bruised a really nice visit. This was a rare family visit, and we were able to get a adjoining rooms.
Hotel is located on the 10th floor “penthouse “. There is access to the underground so no need to go outside in the cold, unless you want to take a dip in the pool. A unique experience for many guests
We miss placed our parking receipt and was given a voucher to give the parking attendant that never showed up. We waited 45 minutes to leave, had to go back up to the desk to explain and get another receipt. This morning I have to call the hotel because I believe I was charged again for the rooms. Front desk mixup? Probably, but
GGuest UserThe location and staff of the hotel were great, but the facilities were very outdated. It was disappointing that when I looked out of the window, I could only see the wall, and as soon as I opened the door, the bed was right there, which was regrettable.
Due to the fact that there are three hotels with the same name in downtown, it is important to double-check the address and make sure you find the correct one.
AAnonymous UserThe service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
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