媽媽媽和女兒的浪漫This was my first time visiting Thaiwoo Town, and I chose the Nanshanli Hotel. Coming from Taizicheng Station, it's worth noting that Nanshanli Hotel only offers limited free shuttle services, not private transfers.
Upon arrival, there was quite a long queue for check-in. When it was my turn, I was a bit flustered because I wasn't familiar with mainland payment methods. Millie, the front desk attendant, immediately noticed and proactively came out to patiently and meticulously help me complete the process. I'm truly grateful! This left me with an excellent first impression of the hotel.
Walking into the room, my daughter immediately commented on how spacious it was, and opening the window revealed a direct view of the ski slopes. Although we came from Hong Kong and weren't quite used to the cold weather here yet, everyone was very excited.
The second point to note is that we arrived after 5 PM, so the counter for booking ski instructors was already closed. We then found an intermediate instructor, Wang XX, from the International Italian Ski Academy via a WeChat mini-program, and scheduled a lesson for 10 AM the next day. The mini-program showed a price of 980 yuan, but perhaps because it was a weekday, the actual payment was only 780 yuan, which was a pleasant surprise. However, the next morning, by 9:50 AM, the instructor hadn't contacted us, and I couldn't get a refund via WeChat, which made me very anxious. Fortunately, Ms. Gu at the ski instructor counter on the first floor of Nanshanli Hotel continuously helped me contact the instructor. The instructor claimed he hadn't checked his WeChat account and had therefore taken other clients, making him unable to teach my daughter. After Ms. Gu's persistent communication and efforts, she finally found us an excellent instructor, but the whole process delayed us by over two hours, which was indeed unpleasant.
Despite this, I still want to express special thanks to the two hotel staff members we encountered on this trip: Millie at the front desk for check-in, and Ms. Gu at the ski instructor counter on the first floor. Their enthusiastic help ultimately brought this little incident to a good end.
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