The family room was very nice, but the fifth person was considered an extra bed and slept on a sofa. The hotel ground floor was great for watching the Northern Lights, and we saw them that night. There seemed to be a sauna in the bathroom, but we didn't try it as we didn't know how to use it. The hotel breakfast was an English breakfast, and the hotel entrance offered views of the ski resort.
The front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
Overall: Generally nice hotel with an excellent location in downtown Rovaniemi. Loved the bedding and the extra pillow for stacking. The room does come with air conditioning; however, it's not really noticeable. Luckily, there's a small, openable window section to let in cool air from outside. The room is as expected; however, the bathroom is really toooooo tight and small. Location-wise, perfect. A close walk (literally within minutes) to the main street, with lots of stores and restaurants.
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
Our stay in the glass igloo was amazing! The accommodation was very clean, and it included all the necessary amenities. It even came with a kitchenette. We were fortunate to see the aurora borealis just outside our igloo on the night we arrived, and watching the sunrise from the igloo was simply magical. The meals at the resort were fantastic. I would highly recommend the Fox Arctic Glass Igloo Resorts for a memorable experience.
I highly recommend this hotel! It's located right in the city center, directly across from the Tourist Information Center where you can book all sorts of day trips upon arrival. There are tons of restaurant choices nearby. Getting to Santa Claus Village is super easy from here too – just catch the bus at the main road behind the Tourist Information Center. It's only 7 euros round trip per person and runs every 20 minutes, which is really convenient. The hotel also has a sauna, perfect for warming up and shaking off the cold after a winter day. The front desk staff are very friendly, and the breakfast is plentiful. I'd definitely stay here again next time!
Located in a ski resort, it's a fantastic ski hotel. Perhaps because it wasn't peak season yet, the hotel restaurant options were limited, but the food was surprisingly good, with no disappointments. It would be very convenient for ski enthusiasts.
The hotel is located right in Santa Claus Village, and you can park right next to your cabin. There are also slow charging stations available. The room was well-equipped, even with a sauna, making for a comfortable and warm stay. Breakfast is served next to the Santa Claus Gift House, and the variety was quite good.
Very Good
85 reviews
8.6/10
Price from
₹ 10,861
per night
Check Availability
See All Hotels With Breakfast in Lapland
Latest Hotels Reviews for Lapland
See all
8,8/10
Very Good
XXiaojiejieIn the mountains~
It is more convenient to drive by yourself!
There are not many people, very quiet~
It takes about half an hour to drive from Santa Claus Village
Drive into the woods of the hotel. There is a kind of lonely beauty!! It is also very mysterious...
There are also deer in the hotel!
It’s a pity that I didn’t see the northern lights this time
GGuest UserThe accommodation is very poorly located, right next to the road, which makes it impossible to sleep well.
The lights flicker until 3 a.m., making it impossible to stargaze or see the Northern Lights.
If you're hoping to catch up on sleep in the morning, forget it! The Huskies start barking at 8 a.m.
The bathroom is tiny, access to hot water is limited to 15 minutes (followed by 30 minutes of cold water), and using the sauna (in a separate area) costs around €100.
I paid an extra €10 for a crib, even though the price is already clearly overpriced!
The restaurant isn't very good, and people who have checked in or are about to leave walk right through the middle of the room, creating a terrible draft.
I had to beg for hot milk at breakfast (which isn't offered). Furthermore, drinks are extra, even with half-board.
The room is clearly too small for two adults and a child (plus a baby).
The activities are overpriced.
We had stayed in several places and only booked one night in this accommodation, and thank goodness!
The value for money is absolutely terrible.
SShenghuozaibiechu1968The hotel is located right in Santa Claus Village, and you can park right next to your cabin. There are also slow charging stations available. The room was well-equipped, even with a sauna, making for a comfortable and warm stay. Breakfast is served next to the Santa Claus Gift House, and the variety was quite good.
GGuest UserBuffet breakfast, diversified styles, my favorite salmon, eggplant juice beans and wheat skin, and a self-service waffles machine, let the guests make their own waffles 🧇, hot and very delicious! The hotel is on the side of the river in River Juutua, you can see the beautiful view of the river in the restaurant and room, first-class enjoyment! The front desk clerk was happy to answer our questions, and some were smiling! The waiters and food in the hotel restaurant (Aanaar) reached the level of a 5-star hotel. When serving, each dish will be explained, what is its main dish, side dish and juice! The most unfortunately, the thermostat does not have temperature, and the weather is not too cold. There is a hot tube for drying clothes in the bathroom, and the wet clothes are drying quickly!
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
AAnonymous UserThe front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
GGuest UserI highly recommend this hotel! It's located right in the city center, directly across from the Tourist Information Center where you can book all sorts of day trips upon arrival. There are tons of restaurant choices nearby. Getting to Santa Claus Village is super easy from here too – just catch the bus at the main road behind the Tourist Information Center. It's only 7 euros round trip per person and runs every 20 minutes, which is really convenient. The hotel also has a sauna, perfect for warming up and shaking off the cold after a winter day. The front desk staff are very friendly, and the breakfast is plentiful. I'd definitely stay here again next time!
KKim_10The staff was really amazing, very friendly. I wasn’t very impressed by the room. The heating was not fully working, there were no basic amenities like a kettle, or even drinking water. Biggest concern was cleanliness as I asked for cleaning on one occasion and beds were poorly made, sheets weren’t changed, the toilet wasn’t properly cleaned as there a piece of paper on the floor which was clearly visible, tissues weren’t restocked and also one of the over covers from the bed was removed and just chucked over the ironing board which was absolutely horrifying to see.
Food at the hotel was good and restaurant staff were also very helpful.
GGuest UserThe hotel is in a very good and strategic location, close to the city centre and easily accessible to public transport, restaurants, and main attractions. It is also well known by the locals, which made it very convenient when asking for directions or arranging transport.
One of the highlights of the stay is that the accommodation provides basic cooking essentials, which is very helpful for guests who prefer to prepare simple meals during their trip. The facilities are practical and suitable for a comfortable short or extended stay.
Overall, it is a convenient and pleasant place to stay, especially for travellers who value location and simple self-catering options.
GGuest UserThe place is absolutely beautiful, only few steps from Ounasvaara Ski Resort. The Chalet was really good and cosy with amazing views from the windows and balcony. Our private Chalet had a second bedroom which we didn’t use as my daughter and myself preferred the first floor. We loved having our own sauna in the bathroom, great addition to relax and we enjoyed it sooo much! Breakfast was excellent with great selection, we loved the waffle maker! Staff were all helpful and pleasant. Location is excellent, not far from the airport, city centre, and Santa Claus Village. Overall, perfect Chalet, we would definitely recommend staying here, we had a great time!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.