DDudeStarWith a very cheap price for a hotel very closed to the central station, I can’t say any bad word.
I booked a cheapest room with breakfast. It is a not luxury, but a small room which has everything and everything works fine. Beds are so soft and comfy, I slept really well.
Breakfast is really good. I can’t believe this is a breakfast from a cheap hotel, much much better than many of pricey hotels I’d stayed.
GGuest UserFacilities: Excellent, has everything you could need. The twin room was unusually spacious, and there were plenty of live TV channels!
Cleanliness: Very good, didn't notice anything out of place.
Ambiance: Grand and luxurious.
Service: Front desk service was okay, and English communication was smooth. The concierge staff were very courteous and polite.
FFantastic13Overall, my recent stay with Bob W was disappointing.
I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip.
Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest.
Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion.
Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity.
In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you
GGuest UserThe hotel is not far from the train station and is within walking distance. The hotel's decor style is different from traditional ones, with a somewhat cold, industrial feel. The room is quite large with high ceilings, but the bed is small, so there's plenty of space for luggage. The main reason for not giving a full 5-star rating is that our room was on the first floor, with the window directly facing the street. Overall, the hotel is decent, but nothing spectacular.
GGuest UserThe service was wonderful. The staff were genuinely friendly, not just smiling because they had to. I had an issue with my room, and it was resolved very quickly and with great kindness.
The hotel is located close to a market with several restaurants and two supermarkets, one of which is open 24 hours a day. It is also very close to Sea Life and the roller coaster attractions, making it a great choice for families and anyone planning to visit those areas. If your main goal is to visit the city centre, there are several bus routes and a tram stop right in front of the hotel. You can also rent a bike or an e-scooter and enjoy the ride through the park, which is a lovely option in good weather. If the weather is bad, the location is less convenient for getting to the city centre. However, when it isn't raining or extremely cold, the location is excellent and offers a much quieter, greener environment.
One feature I really liked was the hotel's fantastic guest kitchen. I didn't use it myself, but it looked ideal for families travelling with children or for anyone planning a longer stay.
The hotel also has a gym, a lovely rooftop terrace, and complimentary laundry facilities where you can wash and dry your clothes free of charge. There is also a sauna and a steam room, which are a great bonus after a day of sightseeing. I would definitely recommend this hotel for families with children or for travellers who don't need to be in the city centre all the time and would rather enjoy the surrounding parks and forests while still having easy access to the main attractions.
RRaaaaaaaaaaaaay1. The price is moderate, about 100.0 to 120.0 EUR per night, and the accommodation quality is good.
2. The room view is decent, and the room itself is very clean.
3. The hotel does not have a restaurant. For breakfast, you need to go to 'Cafe Roasberg' next to the hotel. It's a standard European breakfast, but as an Asian, I can't objectively rate it because I personally prefer Asian cuisine.
4. Both check-in and check-out were very easy. If I had any questions, I could easily find the hotel staff to ask.
AAnonymous UserVery friendly staff. The breakfast is nice, with a wide variety of choices. The location is quite good and it’s just minutes walking distance to the nearest tram stop.
The only negative thing is the size of the bathroom. It’s too small to have a substantial place to place your shaver, toothbrush set, and your clothes. Even in the bath, the shampoo, conditioner and body wash bottles have partial of them hanging in the air. Other than that, this hotel is perfect for a short stay in Helsinki!
JJoyee05We had a great stay at Scandic Aviapolis! The hotel is clean, comfortable, and conveniently located. The bus shuttle service is very efficient, making it easy to travel to and from the airport. The staff were friendly, and everything went smoothly during our stay. Highly recommended for travelers looking for a comfortable and convenient place to stay near Helsinki Airport! 😊
GGuest UserThe location of this hotel is excellent, the room is spacious too. It is right on top of a Vietnamese pho shop, before the Solo Sokos Hotel Torni. It distributes its door code via email and can only be use after 4pm. The door code is used for the door entering the building, the elevator to your floor and to enter your room. So one must be extremely careful when you leave your room, if you forget anything, it's gonna be troublesome. This hotel is closed to a shopping mall called Forum with eateries inside. In Helsinki, buffet is very popular, especially the sushi buffet, I wonder why :)
GGuest UserThe breakfast was good. It seems like the hotel merged with another one, as you have to switch elevators to get to your room. The location is excellent, convenient for visiting attractions and getting to the train station. There were no disposable toiletries or slippers, which is a common issue in European hotels.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.