We were staying only for one night as early flight from Luton airport. Location is perfect close to the shops and Main Street only few minutes walk from the train station and bus station .
Hotel was lovely for what we’ve paid only thing it was very hot day and night and you don’t have air conditioning in the rooms but at least they give you air cooler
Beds were comfortable only thing I would say is the pillows they are to hard the rest very good . Staff very friendly we’ve been offered early breakfast as we would missed the breakfast due to early checked out so we got lots of croissants 😄😄free hot drinks available at the reception,perfect ! No fridge in the rooms
The accommodation is just a few minutes walk from the airport. The insulation is good and you can't hear anything in the rooms. The staff is very friendly. The breakfast is varied, something for everyone.
Nice little hotel with beautiful garden and seating area.
However hotel need to be bit more transparent with the situation there atm as I totally understand it and commend them for doing it, however not making paying customers aware this is why bars aren’t open or breakfast / food services are not available will lead to complaints and making customers feel very uncomfortable. But this does not take away from the staff there who were all extremely welcoming and doing the best with the cards they have been dealt.
Hard to listen to the traumatic stories of families awaiting social housing to house them.
The staff are all caring and professional.
It’s evident that they are a good team.
I’ve stayed in three different rooms, all very comfortable!
The location is really convenient, about a 10-15 minute walk from the airport, which is perfect for anyone catching an early flight. However, the room was a bit small and stuffy. Other than that, everything else was fine.
The hotel is wonderfully situated right on the beautiful River Great Ouse. Each morning, you can watch flocks of swans glide past, and local rowing teams train – it makes for a truly picturesque and atmospheric setting. Breakfast was excellent! Would definitely love to return if given the opportunity.
Friendly staff and very convenient for an early flight
The staff at the hotel are exceptionally friendly and helpful. When I first checked in, I realised I had accidentally booked an accessible room — which was enormous and very, very clean. However, because it had a connecting door, someone in the neighbouring room tried to open their side, which completely startled me.
When I went downstairs to mention it, the staff didn’t hesitate at all. They immediately offered to move me to another room where I wouldn’t have the anxiety of hearing someone try the connecting door. It was clearly very safe, but I really appreciated how quickly and kindly they responded.
I had dinner at the hotel restaurant — the food was fairly average and a little on the expensive side, although the atmosphere was lively and, again, the staff were very friendly.
One downside is that the walls seem quite thin. Around 12:30am a group checked in and were talking loudly in the corridor for about half an hour, which woke me up. If you’re a light sleeper, I’d recommend bringing earplugs. In fairness, I didn’t call reception at the time — and based on how helpful they were earlier, I suspect they would have dealt with it quickly.
Checking out was easy, and I walked to the airport in the morning. It’s actually a very straightforward walk — especially once you get past the roundabout and go under the road. I’d definitely recommend this hotel if you have an early flight from Luton.
i travelled down from Hull on the train for a solo trip, having stayed here before to catch a flight so use this hotel as my main go to, i always have an enjoyable stay, the rooms are always clean, warm enough and i get a good nights sleep. if parking then it can be paid via the app, signs are clear in the car park. check in and check out process is very straight forward, lifts are available. i have not tried the food here so cant comment on this. but as a stay for 1 or 2 nights its great. Highly recommend.
Really conveniently located for our needs.
Nice spacious room
Comfortable bed with two options if needed
Coffee, tea etc. available when needed.
Breakfast although self produce, fave enough options and variety to start the day and journey home.
Staff we saw were pleasant and very helpful.
Would recommend.
Thank you.
Even though it's an airport hotel, the quality is really good – it's quite nice and very new. The Christmas tree was super pretty too, each light even had a tiny Santa hat 🎩, so cute! The room heating was excellent as well. Overall, a great stay.
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66 reviews
9.1/10
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PPetra PaulaThe accommodation is just a few minutes walk from the airport. The insulation is good and you can't hear anything in the rooms. The staff is very friendly. The breakfast is varied, something for everyone.
AA HashemStaff was great,
Room very tiny and dusty,
I paid £45 extra for breakfast as expected to be Hilton breakfast I was very disappointed when I see the breakfast buffet.
GGuest UserI booked and paid for a superior room based on your offer, as I have stayed in this room before. However, I was given a shabby, small room, number 14. It seems rooms 14 and 15 are reserved for guests you no longer wish to see. The explanation from the friendly receptionist was that the hotel was fully booked, which was not true. She tried to make up for the situation with a practical gift from Champneys, but the claustrophobic room and the difficulty of accessing it with a large suitcase after a long journey were unpleasant. The hotel incorrectly judged me based on my attire, even though I intended to use their facial massage services, which were very professional, as were their massages and the products they use. Everything that was old seven years ago is now seven years older and even more worn out. Breakfasts are modest but healthy. They could use more fresh herbs, which they once grew in the spa gardens, now overgrown with weeds. Guests leave their plates and glasses on the lawn, and no one picks them up promptly. The spa lacks organization, except on weekends when older women step in to help, solving problems more quickly and efficiently. I am disappointed because it is not fair to deceive customers regarding room types. While the room lacked nothing and was regularly cleaned, it was next to a smelly toilet, and I was promised a superior room but given a standard one, as indicated on the temporary card received upon arrival. However, I must commend the lady who has diligently worked there for 30 years. It would be nice if she were friendly even when not promoting their services. If improvements are not made to the facilities and surroundings, there is no reason for me to return specially after the room switch and no difference in the price.
EExploring our one precious worldFriendly staff and very convenient for an early flight
The staff at the hotel are exceptionally friendly and helpful. When I first checked in, I realised I had accidentally booked an accessible room — which was enormous and very, very clean. However, because it had a connecting door, someone in the neighbouring room tried to open their side, which completely startled me.
When I went downstairs to mention it, the staff didn’t hesitate at all. They immediately offered to move me to another room where I wouldn’t have the anxiety of hearing someone try the connecting door. It was clearly very safe, but I really appreciated how quickly and kindly they responded.
I had dinner at the hotel restaurant — the food was fairly average and a little on the expensive side, although the atmosphere was lively and, again, the staff were very friendly.
One downside is that the walls seem quite thin. Around 12:30am a group checked in and were talking loudly in the corridor for about half an hour, which woke me up. If you’re a light sleeper, I’d recommend bringing earplugs. In fairness, I didn’t call reception at the time — and based on how helpful they were earlier, I suspect they would have dealt with it quickly.
Checking out was easy, and I walked to the airport in the morning. It’s actually a very straightforward walk — especially once you get past the roundabout and go under the road. I’d definitely recommend this hotel if you have an early flight from Luton.
GGuest UserWe were staying only for one night as early flight from Luton airport. Location is perfect close to the shops and Main Street only few minutes walk from the train station and bus station .
Hotel was lovely for what we’ve paid only thing it was very hot day and night and you don’t have air conditioning in the rooms but at least they give you air cooler
Beds were comfortable only thing I would say is the pillows they are to hard the rest very good . Staff very friendly we’ve been offered early breakfast as we would missed the breakfast due to early checked out so we got lots of croissants 😄😄free hot drinks available at the reception,perfect ! No fridge in the rooms
PPhilReally conveniently located for our needs.
Nice spacious room
Comfortable bed with two options if needed
Coffee, tea etc. available when needed.
Breakfast although self produce, fave enough options and variety to start the day and journey home.
Staff we saw were pleasant and very helpful.
Would recommend.
Thank you.
JJeovoniFirst time visiting Bedford and I loved this quick hotel here. Walkable distance to the train station, a few restaurants nearby and short distance to the center for shopping and food.
.
Greeted upon arrival with a smile, the rooms pretty small for a 6’3 athletic guy such as myself. However, it’s functional with everything you need.
GGuest UserRoom clean and tidy. Unfortunately a couple of lights were not working in the bathroom so made for a bit of a palaver trying to shower in almost darkness.
The breakfast was good with lots of choice, sadly the coffee in the machine wasn’t of good quality and was very bitter.
The staff were very polite, friendly and professional.
Overall, would choose to stay again.
Ttedbaker33The hotel is wonderfully situated right on the beautiful River Great Ouse. Each morning, you can watch flocks of swans glide past, and local rowing teams train – it makes for a truly picturesque and atmospheric setting. Breakfast was excellent! Would definitely love to return if given the opportunity.
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