Facilities: Accommodation in Iceland is generally expensive, and this hostel is truly value for money. Despite being a hostel, its environment and facilities are on par with a high-end hotel, even providing Rituals toiletries.
Environment: The location is excellent. You can park on the roadside, and if you've booked a tour, drivers can pick you up directly from the hotel entrance, which is much more convenient than going to a bus stop. Of course, Bus Stop 6 is also very close, just a 2-3 minute walk away.
Service: The hotel lobby offers self-service with complimentary tea bags and coffee. You can store your own groceries in the shared fridge and heat them up, which is very convenient. You can also cook your own meals and even use a hot spring.
This hostel ranks among the worst I've experienced in Europe.
The 4th floor is supposed to have hairdryers. On my first day, I asked the front desk and they said one should be there but it had 'disappeared'. They had spares, but never restocked them, so I had to go down and borrow one every time. Once, they even lent me two broken ones in a row.
In the restrooms, I'd find one out of three stalls without toilet paper. The kitchen paper was replenished very slowly. The kitchen itself was a mess, greasy everywhere, and the sink was constantly full of leftover food dumped by guests. One night, someone had a party in the communal kitchen, smashed two glass cups, and didn't clean up, which was a nasty surprise the next morning.
There was also a private party downstairs that blocked off the path to the elevator, so I had to walk up two floors just to get there. The music from the party went on past midnight.
I don't know why, but the 6-bed female dorm seemed to attract 'characters'. On my first day, a white woman, upon realizing I was in the bunk above her, tried everything to get me to move. As soon as I put my bag down, before even getting on the bed, she opened the window by my head and told me to ask the front desk for a different bed because she wanted to eat on her bed (though there was no smell at all). Later that night, she opened the window again, letting the draft blow directly on my head (I woke up and closed it). The next morning, around 7 AM, she asked me why I was disturbing her sleep (seriously, what's wrong with her?). Thankfully, she got angry and moved out herself.
The lockers were incredibly loud; pulling them open at night made a huge noise and easily woke up roommates. The room lighting was very dim, making it hard to see when looking for things in the morning, even with the lights on.
Someone's food was also stolen from the kitchen fridge, but compared to everything else, that was a minor issue.
Stay 4D3N
1. Location: Hotel is located in the main shopping street, almost central in the downtown, 4 mins walk to either Bonus or Kronan supermarket, and about 10mins walk to the big church, the swan lake and harbourfront, also close the bus stop no 6
2. Amenities: Room cozy and spacious enough with pantry and all necessary kitchen wares, so we can do our own cooking here
3. Service: Staff are nice and helpful
4. Breakfast: Inculded, buffet type with many choices, croissant is great, has Skyr yogurt, also have other local specialists such as Icelandic fish, very delicious and we enjoyed very much, highly recommended
The water barrier in the bathroom cannot block water, causing the bathroom to be very wet. In addition, there are no windows or exhaust, which makes the bathroom even more humid. In addition, there is no elevator on the other side, so you need to carry your luggage up and down the stairs, which is not recommended.
**100/100 - Excellent!**
This place feels as warm and inviting as home. The location is easy to find, and the room is exceptionally clean and comfortable. The hot tub is a must-try! Breakfast features traditional Icelandic dishes with a great variety that truly fuels your journey. I highly recommend this stay!
Beautiful hotel and excellent location (I had a view of the main square and parliament building). The staff was very helpful, professional and friendly. Food in the restaurant was superb with selected dishes from the local cuisine. The Spa design has taken inspiration from Icelandic nature in both colours, materials and textures, and is a fantastic addition to the experience with thermal pool, steam room, sauna, cold mist/rain and cosy relaxation areas.
Would highly recommend choosing this hotel when visiting Reykjavik, or using it as a base when exploring further around.
The room is spacious and the bed is comfortable. The location is fantastic as it offers free parking and close to a famous bakery, Costco and Sky lagoon. The breakfast is a typical Nordic breakfast which is very nice. Staff are warm and friendly. I will definitely come back again.
Lovely clean and spacious room. Nice little kitchen area with microwave to heat food.
Buffet breakfast was OK. Personally not to my taste, but that is only my opinion. The 16 year old with us loved the waffles with the choice of toppings!
The porridge which I do enjoy was good day 1 but very watery day 2. Choice of bread that could be toasted, margarine (Sorry I am a butter fan!), preserves, ham, cheese,boiled eggs, tomatoes etc.
Free coffee wasn't great - again I'm a coffee snob and like a good cup of filter coffee. I did notice there was coffee to buy.
The room was great and the staff very helpful. We were able to park right outside our room.
Good location for Reykjavik by car, Thingvellir National Park etc. We travelled from here to both and also to Snaefellsnes Peninsula, which was worth the drive. Also we visited Rekyholt, Barnafoss and Hraunfossar waterfalls, Deildartunguhver Thermal Spring - try the tomato soup!
It's great, except that the bathroom is small and there is no toilet paper. But you can see the church as soon as you open the curtains. If you are lucky, you can lie down and watch the aurora and the church together, so I highly recommend it.
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GGuest UserThis hostel ranks among the worst I've experienced in Europe.
The 4th floor is supposed to have hairdryers. On my first day, I asked the front desk and they said one should be there but it had 'disappeared'. They had spares, but never restocked them, so I had to go down and borrow one every time. Once, they even lent me two broken ones in a row.
In the restrooms, I'd find one out of three stalls without toilet paper. The kitchen paper was replenished very slowly. The kitchen itself was a mess, greasy everywhere, and the sink was constantly full of leftover food dumped by guests. One night, someone had a party in the communal kitchen, smashed two glass cups, and didn't clean up, which was a nasty surprise the next morning.
There was also a private party downstairs that blocked off the path to the elevator, so I had to walk up two floors just to get there. The music from the party went on past midnight.
I don't know why, but the 6-bed female dorm seemed to attract 'characters'. On my first day, a white woman, upon realizing I was in the bunk above her, tried everything to get me to move. As soon as I put my bag down, before even getting on the bed, she opened the window by my head and told me to ask the front desk for a different bed because she wanted to eat on her bed (though there was no smell at all). Later that night, she opened the window again, letting the draft blow directly on my head (I woke up and closed it). The next morning, around 7 AM, she asked me why I was disturbing her sleep (seriously, what's wrong with her?). Thankfully, she got angry and moved out herself.
The lockers were incredibly loud; pulling them open at night made a huge noise and easily woke up roommates. The room lighting was very dim, making it hard to see when looking for things in the morning, even with the lights on.
Someone's food was also stolen from the kitchen fridge, but compared to everything else, that was a minor issue.
GGuest UserThe hotel rooms are spacious, the service is excellent, and the location is convenient. Right next to the hotel entrance, you'll find the airport shuttle stop and pick-up/drop-off points for various tour groups. The Chinese Embassy in Iceland is also nearby. It's about a 15-20 minute walk to Hallgrímskirkja Church, and on the way, you'll pass through the city's bustling commercial street, where many shops sell souvenirs and gifts.
LliuxiufenThe room was incredibly spacious, much better than other hotels. The front desk staff were very welcoming. I highly recommend it and would definitely stay again if I have the chance.
BBee_❤️We had a lovely stay at Hotel Muli. Patricia, who checked us in on 1st January, was very kind and helpful. After arriving on an early-morning flight, it was really nice to be greeted with a smile. Even better, our room was ready, so we were able to check in early.
The room itself was clean and comfortable. One thing to note is that housekeeping is done upon request, so you’ll need to ask if you want your room cleaned.
Breakfast was very nice and filling, and the kitchen staff were just as kind and helpful as the rest of the team.
Overall, a pleasant stay with friendly service.
BBailidaiwangThis hotel offers great value for money, especially considering how expensive things are in Iceland. We stayed for a week and it only cost us about 2500 per person. The hotel staff are incredibly efficient; they typically bring whatever you need within five minutes. For example, when we mentioned our room was cold, they immediately brought a heater. We also requested bowls and an extra blanket, and those were delivered within five minutes as well.
KKEVINLEEWhile not in the absolute city center, the hotel's facilities, breakfast, and service are all excellent. Getting around is easy: there are several bus routes directly across the street that go downtown. For airport transfers, the Flybus service connects to a shuttle that drops you off right at the hotel. Good day tours and island excursions also provide convenient pick-up and drop-off from the lobby. A majority of the guests are American, and the restaurant primarily offers Western dishes.
GGuest UserNice hotel, very close to the city center and right by the sea. The room design is great, although everything in the mini-bar is chargeable. On the bright side, you can get cold water directly from the bathroom tap. Overall, it was a good experience.
GGuest UserOverall, I enjoyed the stay, but the fact that walls are paper thick and your next door room people alarm can wake you up is annoying. Also, the sound of the wind bashing against the room window (6 floor) was annoying too. Location is the definitively the best.
ZZaynetzyTo my surprise, the time to access the locker is only from 9am onwards!!! (only when the staff is at the reception).
My plan was to put my luggage into the locker and I have to catch a morning bus at 7am the next day!! Next time please design the lockers in a way such that it is accessible 24/7 😅😅
Anyways, I still figured out a way - which is to walk to the bus terminal to leave my luggage at the lockers. Attaching a photo of the daylight at 12am 😊
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