With a stay at HOTEL UNIVERSO in Turin (Cenisia), you'll be within a 10-minute drive of Allianz Stadium and Polytechnic University of Turin. This hotel is 0.7 mi (1.2 km) from Susa Valley and 0.9 mi (1.4 km) from Palazzo di Giustizia.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
The front desk is staffed during limited hours.
Make yourself at home in one of the 36 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, and housekeeping is provided once per stay.
"Small hotel near the politecnico and the bus stop (flibco) to airport. Some rooms are recently renovated and staff will try assign you one of these. Air conditioning and WiFi are good. Building is old though and insulation is pretty bad (you can hear anything from the corridors)."
Featured facilities: Parking, Laundry service (on-site), Restaurant
Very Good
45 reviews
8.4/10
1 night
From US$55
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9,0/10
Great
GGuest UserIf you spend the night in this city, it's a great hotel. The location is very good, the surroundings are very quiet, and there are very good restaurants nearby. If you had stayed here, you would not have chosen another hotel.
SSabina AncauThis hotel is simply 10 out of 10, absolutely fabulous from every single point. Congrats to everyone involved for delivering such a great service experience to the guests x
GGuest UserA cozy hotel near Milan Malpensa Airport. The receptionists were cheerful and helpful, despite the language barrier (no one here speaks Russian) – they used a translator. The rooms were clean with comfortable, soft beds, a shower, and a TV. Basically, everything was there. The free shuttle from the hotel to the airport was also very helpful!
Thank you for everything! We would happily choose this hotel again! The price was very reasonable!
PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
GGogoWangFor a temporary one-night stay in Turin, it is a good and cheap place. Small but beautiful, the surrounding is quiet and pleasant, surrounded by mountains in the distance, and the weather in Italy is also great, which fully shows its beauty!
The breakfast is quite good, except for the lack of green leaves, everything else is there, which is great.
KKGB77Nice enough hotel but located way too far from the centre if you’re relying on public transport. If you have your own car then it’s probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didn’t notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.
GGiovanna IannelliVery clean rooms, comfortable King size bed. Soundless and with small observation that makes guests feel cocktailed,such as the coffee corner rather than the ticket to show the occurrence of cleaning
KKate CoddaireI wanted to save some money by not staying directly lakefront, and this hotel was quiet, clean, no frills and perfect. In a quiet neighborhood where a 2 minute walk in a residential area brings you to self service laundry, a grocery store, shops and restaurants and a 5 minute walk from the more busy piazzas with restaurants and shops. The hotel room was large with loads of space for storage and plenty of hooks and a large desk area, along with a balcony with 2 plastic chairs and a table.. Bathroom supplied round soap and shampoo. Front desk was efficient and stored my luggage after checkout while I explored the town further. Short walk to train station. Included breakfast was cheese, meats, hard boilded eggs, croissant, yogurt and fruit and a Coffee machine.
GGuest UserThe hotel is conveniently located close to metro stations, making the city center easily accessible in a short amount of time. Our room was also clean and well maintained. The young gentleman who welcomed us at the reception was exceptionally polite and friendly.
The only inconvenience we experienced was that early check-in before 3:00 p.m. was not available, even for an additional fee. Our flight arrived very early in the morning, so we had to endure the high June temperatures until check-in time. To make matters worse, there was a demonstration that had disrupted the city's bus and tram services that day, leaving us with no choice but to spend several hours walking around in the heat to reach the metro stations.
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