The hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for taking the JR. Right outside the hotel are the A and B line tram stops, providing direct access to major tourist attractions and shopping streets. Additionally, floors 1 to 7 of the same building house a large shopping mall, including a Can Do 100-yen store, which is fantastic for inexpensive household goods and simple kitchenware. There's also a Big Camera in the mall. However, it's worth noting that most department stores close at 8 PM, with only some restaurants on the 6th and 7th floors open until 10 PM.
Omg, to cansel another hotel and change booking to this was my best decision!
A had awesome view! I really enjoyed it during the late evening, check the photo.
Breakfast was so good, I never leave dinning area hungry. Lovely! In case the space is full, you can take it to your room. With that view, I wasn't against 😉
Other things like in every other Toyoko inn.
Service: English service was available, making communication smooth and clear. The front desk staff were professional.
Environment: The location is excellent. There's a bus stop right downstairs, it's easy to hail a taxi, and there are supermarkets, Kumamoto souvenir shops, restaurants, and convenience stores nearby – very convenient. There's also a pedestrian street in the vicinity, and the room offers a view of Kumamoto Castle.
Hygiene: Overall, it was good. Even when 'Do Not Disturb' was selected, fresh towels were still left hanging on the door. However, we found a pair of slippers under the bed that weren't ours, likely left by a previous guest.
The hotel is right next to the station. It is very convenient to take the Shinkansen or change to the ordinary line. Not only can breakfast be provided, but also free curry dinner is provided. It is very user-friendly. The room is bigger than other similar restaurants. The sanitation and service are good. It should be noted that the hotel can check in at 4 pm, and if you arrive early, you can store your luggage and wait or go out. You must arrive at the point to check in.
JAL's service really deserves a thumbs up; many Chinese service industries could learn from them. My earring fell into the sink, and I'd pretty much given up hope. But the lady at the front desk and a gentleman went to great lengths to help me find it. I'm so grateful!
Excellent stay at one station! First time and with it's perfect location it makes travelling around so convenient. Beside it it's Kumamoto Station and there is AMU Shopping mall just beside it. If you rented a car during your stay in Kumamoto, you may just park at the multi story carpark behind the hotel for just 1000 yen for 24hrs with multiple entries but you would have to head to hotel reception to get the coupon for it. Definitely a recommended stay in Kumamoto
Decent-sized room and nicely furbished;
Amazing location for food, transport, shopping, tram. Literally a 7-11 at your doorstep.
Public bath was amazing, even has outdoor bath;
Lounge available for working (after 3pm) and provides drinks and good wifi;
Professional service and attitude from hotel staff.
Would stay again 10/10
Quite close to the airport
But it is recommended to drive to
Very suitable for travelers arriving on the first night
Food nearby is within walking distance
But behind is the etiquette club
There are taboos that need attention
Good location near shopping street. Had a bad experience in that our key card didn't work 3x and 3x we had to go up to the lobby again with our bags which was a major inconvenience. No upgrade whatsoever, staff just kept apologizing.
The room was quite spacious for a Japanese budget hotel; I could easily open two suitcases on the floor. The self-service amenity station on the second floor at the front desk was super convenient, with a huge variety of items, including drip coffee and even proper disposable slippers! Having a 7-Eleven downstairs was a bonus for grabbing things. Oh, and the shower pressure was great too. I'm really happy with this place!
Amazing
458 reviews
9.4/10
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8.4/10
Very Good
JJiangchuanmaijiuPros: Great location, super close to Sakuramachi bus terminal, making transfers really convenient. The front desk staff were also excellent. When I asked about sending my luggage to my next hotel, they took my next hotel reservation, handled everything themselves – contacting the next hotel and even filling out the shipping form for me.
Cons: The facilities are quite old. The water boiler is just a small stainless steel cup that you heat up – it's tiny and seems unsafe, I can't understand why they haven't upgraded it. Breakfast was also mediocre; all the fruit was canned.
เเปรี้ยวไปเรื่อยIt was actually pretty good, not as bad as some of the Google Maps reviews suggest! Our triple room was huge; we could easily open three suitcases and still had a sofa area to relax. The room was clean, even the AC vents in the bathroom were dust-free. All the toiletries were provided. They have a karaoke room, a common lounge for reading, a gym, a ping-pong table, a walking track, and massage chairs. After dinner, I even went to burn off some calories by playing ping-pong. There's an onsen with a public bath and six private onsen rooms, all free and available all night without booking! The front desk staff were polite and friendly, and they communicated well in English. Even though there were three tour buses full of Thai and Korean tourists, it wasn't chaotic at all. For dinner, the all-you-can-eat crab wasn't huge, but it certainly wasn't tiny and meatless. And there was a wide selection of free alcoholic drinks, so it's probably a drinker's paradise!
GGuest UserPros:
1. Great location! It's a convenient 5-10 minute walk from Kumamoto Bus Terminal (easily accessible by bus from Fukuoka Airport), right in the commercial district. No worries about coming back late after shopping.
2. The hotel is very new and spotlessly clean. There wasn't a single dirty spot or any unpleasant odors. The hygiene was exceptional.
3. On the first floor, there's a self-service station for amenities and maps. On the middle floors, you'll find pajamas and a microwave.
4. The staff were fantastic! One gentleman spoke Chinese and proactively offered help in Chinese, and all the other staff members were incredibly nice.
Cons:
1. This is truly hard to explain, but I didn't sleep a wink for both nights of my stay. The hotel allows windows to be opened, so the temperature was good, but it got stuffy and hot in the middle of the night. The duvet was incredibly non-breathable, feeling like it was made of a poor quality material. My arms even broke out in a rash, possibly an allergic reaction. The pillow was also uncomfortable.
2. The room type I was given overlooked a construction site, and it was incredibly noisy.
Overall, it was a very strange stay. The hotel is new, and the staff are great, yet I somehow couldn't sleep for two nights. I'm still feeling groggy and can't pinpoint why it didn't work for me. However, I still highly recommend the hotel.
GGuest UserGood location near shopping street. Had a bad experience in that our key card didn't work 3x and 3x we had to go up to the lobby again with our bags which was a major inconvenience. No upgrade whatsoever, staff just kept apologizing.
GGuest UserI stayed here with my parents. We had separate rooms and booked this room for them. It was new, well-equipped, and wonderful. It was a very cold day, but the heating in the room and the semi-open-air bath in the room were warm, so it seemed comfortable for my elderly parents. The staff were also very courteous. Although I didn't book this room, the room type we stayed in was cold, as the heating in the semi-open-air bath and the room didn't work very well. If you're staying during the cold season, I think it's better to choose a D-type room or higher. I would like to visit again during the better seasons.
AAnonymous UserExcellent stay at one station! First time and with it's perfect location it makes travelling around so convenient. Beside it it's Kumamoto Station and there is AMU Shopping mall just beside it. If you rented a car during your stay in Kumamoto, you may just park at the multi story carpark behind the hotel for just 1000 yen for 24hrs with multiple entries but you would have to head to hotel reception to get the coupon for it. Definitely a recommended stay in Kumamoto
AAryaStarkfromWinterfellThe hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for taking the JR. Right outside the hotel are the A and B line tram stops, providing direct access to major tourist attractions and shopping streets. Additionally, floors 1 to 7 of the same building house a large shopping mall, including a Can Do 100-yen store, which is fantastic for inexpensive household goods and simple kitchenware. There's also a Big Camera in the mall. However, it's worth noting that most department stores close at 8 PM, with only some restaurants on the 6th and 7th floors open until 10 PM.
CCarltonBooked this hotel last minute and it was surprisingly cheap, definitely worth the price. The only downside is there's no parking. I wasn't feeling well that day and just parked across the street, which ended up costing me 1300 JPY for 12 hours. Turns out, if I had looked around a bit more, there were plenty of spots nearby for 500-600 JPY for the same duration.
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
YYipmummyThe room was really clean and modern feel. Loved it the moment we stepped in! Pillows and bed was so comfy that allows us to rest well on a road trip. Pls note they do not have kitchen, they do offeted 24hrs free coffe, tea and miso at their mini meals area where you can buy your own food and enjoy there with families.
Seriously no complaint about the hotel.
But if you are heading there on sun like us, pls do note you will have limited choice for dinner as most restaurants closed on sun
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