I ate Japanese breakfast everyday. It was very delicious. Hotel entrance is 4F, and there is Uniqlo at 3F. If need seasonal clothes, you can buy there. My backpack has broken, so I bought new one there. Everything convenient. Highly recommend this hotel.
We were staying with a family of three. They don't have triple rooms, so the room is split into two. Even with two rooms, the price is still reasonable.
The rooms are mostly flat and well-maintained.
Close to Honjo-Waseda Station, free parking, a large public bath (with a Dyson hair dryer), laundry facilities, a microwave, free tea (coffee and apple cider vinegar drinks are also available until 10:00 PM), amenities, and samue-style pajamas are available for personal selection at the front desk (you can choose between memory foam and marshmallow pillows, subject to restrictions), and more. There's a large supermarket and laundry next door, as well as a delicious bakery, family restaurant, and convenience store nearby, making it incredibly convenient.
The front desk staff are all very kind and cheerful.
My only complaint is that the walls are thin, so you can often hear noises from the neighboring rooms (earplugs are provided, which is unusual). The lockers in the changing room by the public bath don't have locks. I haven't booked a room with breakfast yet, so I'd like to try that next time.
It's really close to the station, only 10 meters away.
I saw crowds at the station this morning, and the sunrise was quite beautiful.
Convenient transportation, and there's a convenience store next door.
You can enjoy a hot spring bath on the first floor, and they give you a complimentary bowl of ramen.
I'll definitely come again.
I always use this hotel. The rooms are always cleaned, and although it depends on the time of day you use the large public bath, you can use it without it being crowded and you can relax. The free breakfast is also delicious and satisfying. The parking lot is large and easy to park in, and there are convenience stores nearby, so it's easy to go shopping. The staff are always very friendly, making it a comfortable hotel to stay at. It's a hotel I would definitely like to visit again.
Couldn't book a hotel in Saitama-Shintoshin, so this one, just one station away, was a great alternative. It has everything you need for food, drinks, and entertainment. The room was spacious, and I really enjoyed the sofa by the window; it was very comfortable.
I stayed here during Golden Week.
It was close to the station and within walking distance of restaurants and supermarkets, so it was very convenient. The hotel itself wasn't the cleanest, but the staff were very friendly and it was great value for money.
Check-in was quick. Bathroom products were all available. No mineral water or tap water to drink. Walked to the hotel from the train station. It was a bit troublesome to cross the road closest to the hotel. Required to use the overpass so it was a bit tiring with luggage. Better to wait for the traffic light and cross the road directly.
Hotel is within 5 mins walk from Kawagoe Station. Very convenient to travel with luggage.
Very easy to travel around the area as bus terminal is also nearby.
Staff is friendly and helpful. Nice hotel especially they have a door to close to separate room from the walkway/toilets. TV option can see if the washing machines are available 👍
There are many restaurants and supermarkets around the hotel, making it very convenient.
Parking was only 500 yen, which is cheap for a place in front of the station, and I was able to leave and enter after checking in, which was very helpful!
Very Good
52 reviews
8.7/10
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8,5/10
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GGuest User4 Senior backpackers in Japan ”stumbled” onto this gem of a Japanese inn next to the Arakawa River. Less than 10 minute walk from the Kami-Nagatoro station and 10 minute walk to Nagatoro Station. We chose location due to proximity to river and start of river boat downstream river ride-sites. We were pleasantly surprised by the hospitality shown throughout our two-day stay. We were late in coming out of the mountains of Gunma prefecture (2 hour plus train ride away) and called the inn to notify and were subsequently told that this was no problem for check-in and supper. Fortunately we made up time lost and got to the inn earlier that expected and enjoyed the serene tree-lined river and men's and women's communal furo (shower/bath also in rooms) with outdoor views before dining. Then...we were overwhelmed by the quality and quantity of the dinner! A real treat to get a 7+ course Japanese meal featuring the specialty vegetables and protein of the region! Upon departure we chose to walk with packs back to Kami-Nagatoro Station, along the river, but the proprietor had the Inn van ready and waiting to take us to the train station. The included breakfast's were also multi-course Japanese style, with regional specialties.
Granted, the hotel is somewhat time-worn, probably seeing its zenith in the 80's and 90's but all the facilities were cleaning, usable and safe. All staff went made a great effort to ensure that we were enjoying the locale and the Inn. This location, in our opinion is much more serene and ”touristy” than the main area surrounding Nagatoro station but is only 10 minutes walking from that action. If opportunity arises, we will return. The Saitama Museum of Natural is just across the street but this large and modern facility was not open on our late arrival and on Monday. We left on Tuesday morning, but wanted to visit this place also.
GGuest UserThe most important thing to remember about the Mark Grand is that Google Maps will show two Mark Grand hotels and one of them is wrong. Make sure that you find the correct address. The Mark Grand is a renamed and arguably improved upscale hotel in Saitama. It's a few train stops from Ueno and there's more than one way to get there depending if you're coming from say Shinjuku or Ueno. The rooms are immaculate with drip coffee, a humidifier, and you are given the option to have your room cleaned on specific days (not every day). JP customer service, as always, is excellent and although the breakfast buffet doesn't change, the options are more than enough to keep your palate satisfied for a week's stay. There's a Lawson at the second floor and an excellent gym, pool, and spa (not really an onsen). Unfortunately, the sports center isn't free and you have to pay a small fee (1200 yen) to use it but it's more than worth it. It's extremely popular with the older locals and make sure you visit in less busy times. There is a Cocoon mall nearby which is not busy and since the hotel is located in the CBD, you only come across salarymen rather than the annoying Western tourists. I also highly recommend the Railway Museum in Saitama, which is a short 2 stops away. If you're familiar with JP trains and don't mind the short commute, I highly recommend the hotel.
GGuest UserHighly recommend!
We had 2 rooms, one with a private bath, the other was the special room on the 6th floor. The special room appeared to have the original materials and fixtures, which we appreciate. Everything was maintained very well. If I could suggest one thing, it would be having the carpet replaced in the room, as well as in the public spaces.
Breakfast had a good variety of western and Japanese foods. The fixed course dinner was exceptional, from the presentation to the taste.
One memorable experience for us was the table tennis. Our whole family had such a good time!
Last but not least, the service was top-notch. From the moment we stepped in the hotel, Kitabori was there to welcome us and ensured that we had everything we needed. His professionalism and attention to details truly enhanced our stay! We would definitely stay there again.
GGuest UserI used this facility during an event at Tokorozawa Sakura Town. It's located right next to the east exit of Tokorozawa Station, so it's easily accessible.
The hot spring facilities, including a sauna and a bedrock bath, are extensive, and meals are available until 1:30am, so I was able to spend a comfortable time there. I stayed in a capsule this time, and I was very satisfied with the price, including the services mentioned above.
XXiaoxiongmaoLLLCouldn't book a hotel in Saitama-Shintoshin, so this one, just one station away, was a great alternative. It has everything you need for food, drinks, and entertainment. The room was spacious, and I really enjoyed the sofa by the window; it was very comfortable.
NNeemLavenderI ate Japanese breakfast everyday. It was very delicious. Hotel entrance is 4F, and there is Uniqlo at 3F. If need seasonal clothes, you can buy there. My backpack has broken, so I bought new one there. Everything convenient. Highly recommend this hotel.
ААлексей КлимовскийThis was our first time in Japan and we were pleasantly surprised by this hotel. It's a bit far from central Tokyo, but it's right next to a JR station.
The room was clean and offered daily housekeeping, but we didn't need it.
The water bottles in the room were replenished regularly. However, there was no cooler with clean water for us to fill up ourselves.
The staff was friendly and spoke some English.
The breakfast buffet offered a wide selection of local and European dishes. Juices, coffee, fruit, and other items were available.
This hotel set a high bar for us and our future hotels.
嵐嵐月ちゃんWe used our navigation system, but as the road is heavily traveled by trucks, the entrance can be difficult to see behind a large vehicle, so it may be difficult for first-time visitors to find. In fact, we ended up driving right past it. Since we had contacted them in advance, my mother, who has trouble walking, was able to borrow a wheelchair straight away. For dinner, we enjoyed a leisurely meal made with local ingredients in a private room. It was delicious. The inn staff were all very kind.
The large public bath is closed during cleaning hours and cannot be used late at night (11pm-12am). However, our room had an open-air bath, so we were able to bathe whenever we wanted.
I've been to many hot springs, but the soft, comfortable feeling when I soak in the water is what makes Chichibu's hot springs my favorite.
RReygiezelAll in all good but check in is so very late 16::00 afternoon then the check out is very early 10:00 in the morning that’s only not good if you are travel along time you need to rest but this is not good to the travelers but they have considerable reason if they finished to clean the room they give you have to check in right away before 4 of the time as the time for check in that’s only the main reason that not accessible ?but it’s recommended also to those want to stay near in station of train and bus , near convinience store and restaurants to eat .
Ttree92The staff were very polite when I contacted them in advance, and from the time I arrived until check-out on the day, even though they were busy, so I was able to stay with peace of mind even though I was worried. This is a hotel I would definitely like to use again next time.
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