We stayed for 3 nights and the place was very clean. They cleaned our room everyday, which was nice. The location is great, just a short walk to Faiza Restaurant and Globus Supermarket.
The staff were friendly, always smiling, and very accommodating. They even let us rest in the lobby and stored our luggage when we arrived early before check-in time.
Amenities are a bit limited though there’s a small café but no gym or sauna. Breakfast is basic and almost the same every day, but it’s fine for a quick start to the day.
Overall, it’s a nice and comfortable hotel. Good location, clean rooms, and helpful staff. Would definitely stay again.
We chose this hotel for its breakfast and the on-site bar-restaurant. What we got was a pretty old hotel. The bar wasn't open, and it was hard to find decent places to eat nearby. Breakfast was brought to the room, and we had to choose our meal and coffee type from a menu daily. However, they consistently forgot the coffee, so we had to remind them every day and wait 10-15 minutes after the rest of breakfast arrived. Out of 4 days, breakfast was only delivered 3 times; one day, they simply said the chef hadn't shown up. They promised a refund for one day's breakfast, but it never came. The room was very cold in December; the air conditioning was old and noisy. The shower drain was clogged, and by the second day, there was a sewage smell. On the plus side, the linens were clean, towels fresh, and slippers were provided. They offered to move us to an ”upgraded” room, which we checked out – it was indeed spacious, looked newer, and was more pleasant. However, the next morning, we were told that room wasn't available and were given a different one, which wasn't much better than our original room. Overall, everything felt disorganized and chaotic. Communication on WhatsApp was very polite, though. Getting to the city center is a long journey, and you spend a lot of time in traffic if you take a taxi. We haven't stayed at other hotels in the city, so we have nothing to compare it to. This hotel might be okay for a couple of days. All in all, not terrible, but there's definitely room for improvement.
It was my first time staying at this hotel. The front desk staff was very friendly. There was no local taxi app, so the front desk called a taxi for us. They were afraid that we couldn't find the taxi and sent us to the taxi. The Chinese staff of the hotel also gave us a local travel guide. It was rare to feel a different sense of belonging abroad. I will come again next time.
Pros:
- Clean room, strong wifi signal, working water heater
- Convenient location to major attractions in Bishkek, there is also a money changer right within the hotel premises
- Staff speaks good English
- Delicious breakfast with a wide spread of food
Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.
This hotel is absolutely amazing in the local area. The food in their hotel is also very delicious. The privacy and security of the hotel are very good. The room is very clean. There is a parking space at the door. There is also a pavilion where you can enjoy dinner in the hotel or rest in the pavilion. If you pass through this city, I recommend staying here.
Nice breakfast spread of cold cuts, fish, different milks, varied omelettes, and a selection of cereals and nuts. Nice ambiance as well, at the terrace on the top floor of the building. The room is very spacious, and the bathroom clean and sleek. Recommended!
A fantastic stay! I chose the LuckyStar Hotel in Bishkek this time, and the location was incredibly convenient!
The hotel is situated in the city center, making it easy to reach major attractions. National landmarks like Ala-Too Square and the National History Museum are within walking distance, offering a vibrant city atmosphere. For those wanting to experience local life, the famous Osh Market is nearby, where you can buy fresh fruit and unique handicrafts. If you're interested in architecture and religious culture, the St. Nicholas Orthodox Church is also close by, quiet and beautiful.
Whether you're exploring the city by taxi, on foot, or using public transportation, this is the perfect starting point. It's an excellent value for both business and leisure travelers. Highly recommended! 👍
convenient downtown location, yet quite quiet; fast check-in check out; 3+ stars facilities; some of the sockets are of UK standard which could be helpful for certain people; central heating is a bit too hot, need to open the window from time to time; bed sheets aren’t changed every 3 days as supposed and the floor could be washed better; gym is the way too small, apart from that all good, breakfast is satisfactory
My stay at Sheraton Bishkek in the Deluxe King Room with City View was fantastic. The room was spacious, elegant, and offered a stunning panoramic view of the city, making it a delight to wake up to each morning. The king-sized bed was incredibly comfortable, and the modern amenities in the room added a luxurious touch to the experience. The hotel staff were attentive and professional, always going out of their way to ensure a pleasant stay. I also enjoyed the hotel's facilities, especially the rooftop bar and the well-equipped fitness center. The breakfast buffet was excellent, with a wide variety of high-quality dishes. Overall, it was a superb stay, and I would highly recommend Sheraton Bishkek for anyone visiting the city.
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My stay at Sheraton Bishkek in the Deluxe King Room with City View was fantastic. The room was spacious, elegant, and offered a stunning panoramic view of the city, making it a delight to wake up to each morning. The king-sized bed was incredibly comfortable, and the modern amenities in the room added a luxurious touch to the experience. The hotel staff were attentive and professional, always going out of their way to ensure a pleasant stay. I also enjoyed the hotel's facilities, especially the rooftop bar and the well-equipped fitness center. The breakfast buffet was excellent, with a wide variety of high-quality dishes. Overall, it was a superb stay, and I would highly recommend Sheraton Bishkek for anyone visiting the city.
Excellent hotel. Spacious rooms. Excellent service, especially reception , house keeping and restaurant/breakfast team. Very friendly and cooperative employees. Nice breakfast. Nice location.
the stay was great in this hotel. Very clean, quiet and pleasant room. The food was very good. In addition, the incredibly nice and helpful Mrs. Aidana at the reception, whom I greet very warmly and thanks for all!
The staff is friendly, the administrator comes at the first request, and any problems are quickly resolved. The breakfasts are okay. The room is clean, but there's only one chair and two tea glasses for a room of three. Otherwise, everything is fine; I recommend this hotel.
We had a great stay at this hot springs hotel. The outdoor hot springs baths were the highlight – relaxing and perfect for soaking while enjoying the fresh air. Inside, there’s a cooler swimming pool that was great for a refreshing dip between spa sessions. The sauna and steam room were also excellent, clean, and well-kept, adding to the overall relaxing experience. A perfect place to unwind and recharge.
Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.
I had a great stay at Duo Hotel Bishkek and I am still staying here as I write this. I have been here for the last six days, and the experience has been excellent from the start. Check-in was smooth and quick, with very friendly and welcoming staff. Everyone I interacted with was polite, helpful, and genuinely attentive, which made the stay comfortable. The breakfast is one of the highlights. There are many options to choose from, fresh and well prepared, and it easily suits different tastes. It is a great way to start the day. The room is clean, tidy, and well maintained. Housekeeping does a very good job, and the overall atmosphere of the hotel feels calm and organized. Overall, Duo Hotel Bishkek offers great comfort, excellent service, and a warm environment. I would happily recommend it and would definitely choose to stay here again.
This hotel is newly built near Osh Bazaar. The staff Rustam, Risbek, Amantof (forgive me, im not sure of the spelling of their names) assisted us very well during our 5 nights stay. All of their staff can speak English. The rooms are big, they also have lifts which is convenient for guests with heavy luggage. They have own parking too. Their breakfast is good. Thankful that we have stayed here in this hotel.
I had 3 nights stay and liked this hostel room spacecious and clean. The worker 'Arlan' is very friendly and helpful even knowledgeable if any queries, he would delighted to share and guide you. The cleaning ladies help to clean the room daily and replenishment are sufficient. Hostel in a strategic location about 10 mins walk to Osh Bazaar and you can catch local buses to everywhere in the center with only 20 som It is a worth for value and if I have a chance to be back to here in future, this definitely would be my first choice by heart and strongly recommend to all my friends. Thank You for your unconditional service and I have had a wonderful stay at your place
The lady at the front desk is very nice, speaks good English, and contacted in advance. She also helped to call a taxi for airport pick-up. The price-performance ratio is OK. If you don't have high requirements, you can choose? The breakfast is OK.
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