Hotels With Breakfast in Quintana Roo, Mexico
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Hotels in Quintana Roo
With a stay at Fiesta Inn Chetumal Hotel, you'll be centrally located in Chetumal, within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal. This hotel is 0.5 mi (0.8 km) from Museo de la Ciudad and 2.2 mi (3.6 km) from Payo Obispo Zoo.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy international cuisine at La Isla, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 131 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Very Good
114 reviews
8.9/10
Price from
US$100
per night
Hotel near Downtown Cancun,Cancun 7.7% of visitors choose this area
A stay at Oh! Cancun The Urban Oasis & Beach Club places you in the heart of Cancun, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Langosta Beach. This hotel is 4.4 mi (7 km) from Tortuga Beach and 6.3 mi (10.2 km) from Cancun Convention Center.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this Mediterranean hotel include concierge services, a banquet hall, and lifeguards on site.
Enjoy a meal at Bites or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This hotel has facilities measuring 417 square feet (39 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 62 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars.
Very Good
131 reviews
8.5/10
Price from
US$70
per night
Hotels in Quintana Roo
TRYP by Wyndham Chetumal is located in the City Center of Chetumal and close to all the main attractions in the area. This 75-room property is conveniently located and offers free WiFi complimentary Continental breakfast an indoor pool and free onsite parking. Rooms include air conditioning flat-screen TV a work desk a private bathroom with a shower a hairdryer and toiletries. The hotel caters to both business and leisure travelers by offering event space with a capacity of up to 160 guests.
Very Good
107 reviews
8.1/10
Price from
US$64
per night
Hotels in Quintana Roo
Located in Cancun, Hive Cancun by G Hotels is within a 15-minute drive of María Desatadora de Nudos Sanctuary and Puerto Cancun Marina Town Center. This spa hotel is 8.8 mi (14.1 km) from Playa Tortugas and 8.9 mi (14.3 km) from Ultramar Ferry Puerto Juárez.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 61 air-conditioned rooms featuring kitchenettes. Your memory foam bed comes with premium bedding. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Very Good
120 reviews
8.2/10
Price from
US$51
per night
Hotels in Quintana Roo
Rest easy at the new Fairfield Inn and Suites Cancun Airport a contemporary hotel in Quintana Roo MX. Unpack and recharge in stylishly appointed accommodations with thoughtful essentials, including complimentary WiFi and ergonomic work desks. Fuel up for a day or exploration with a free breakfast of omelets, bacon, mini waffles and fresh fruit. Soak up the warm Cancun sunshine as you explore celebrated local attractions including Experiencias Xcaret, Ventura Park, Paya Delfines, Plaza Caracol and Lagos Del Sol. Celebrate your big moments in versatile event venues and host flawless meetings and conferences in sophisticated meeting space with custom catering and AV equipment. When its all said and done, refresh your body in the sparkling waters of our pool and get in a workout in our fitness center. At Fairfield Inn and Suites Cancun Airport, you are our number 1 priority. Ask us about The Fairfield 100 pct Guarantee where we promise you will be satisfied or we will make it right. That is our commitment to you.
Very Good
131 reviews
8.4/10
Price from
US$77
per night
Hotel near Zona Hotelera,Benito Juarez 84.6% of visitors choose this area
Welcome to The Westin Resort & Spa, Cancun, a vacation ownership resort set between the Caribbean Sea and a peaceful lagoon. Our Cancun beach resort is just six miles from the airport, placing you in Quintana Roo near museums, aquariums, Isla Mujeres, and thrilling water activities. Swim in one of our sparkling pools, unwind on the white sand, or book a treatment at The Heavenly® Spa. Discover coral reefs with a snorkeling excursion, or enjoy on-site Cancun resort dining and refreshing cocktails. If you're here for a gathering, explore our flexible venues, professional planning, and catering options. Each guest room or suite features Westin Heavenly® Beds, complimentary Wi-Fi, and views of the surrounding waters—without resort or per-person fees. Our beachfront resort is the ideal destination for your vacation to Mexico, offering a blend of relaxation, adventure, and cultural discovery.
Very Good
64 reviews
8.0/10
Price from
US$179
per night
Hotel near Zona Hotelera,Cancun 84.6% of visitors choose this area
Style meets substance at Aloft Cancun, our modern hotel in a premier location. The party starts here with our "Happy 12 hours" Domestic Open Bar is included in your reservation. We're connected to the convention center so business travelers can easily attend events, while families will love being close to La Isla Shopping Village. Mandala Beach Club is just stepping away, so you can dance and have fun all day long. When you return to the hotel, grab a drink from our hotel bar, stop by our 24-hour gourmet pantry. Looking to get active? We have a 24-hour fitness center and a scenic rooftop pool with beautiful views of the whole city. Stay connected with our complimentary Wi-Fi while lounging in our plush beds for a relaxing evening away from the fun and excitement outside. Upgrade your stay with one of our junior suites, high-floor rooms, and ocean- and lagoon-view options. Our Tactic meeting room is ready to host your intimate meetings, and events, while our room block rate will keep everyone together.
Very Good
97 reviews
8.5/10
Price from
US$140
per night
Hotel near Costa Mujeres,Isla Mujeres
With a stay at Punta Blanca | Beachfront Boutique Hotel in Costa Mujeres, you'll be 5.2 mi (8.4 km) from Mujeres Beach and 9.7 mi (15.6 km) from Garrafon Natural Reef Park. This beach hotel is 9.7 mi (15.6 km) from Ultramar Ferry Puerto Juárez and 10.9 mi (17.5 km) from Isla Mujeres Ferry Terminal.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. This hotel also features wedding services and a communal living room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include luggage storage and a water dispenser. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring private plunge pools and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Very Good
102 reviews
8.4/10
Price from
US$143
per night
Hotels in Quintana Roo
Located at Cancun International Airport, we are just outside Terminal 2. We’re five minutes from Highway 307, with easy access to Cancun, Playa del Carmen, and Tulum. Our hotel is 30 minutes from downtown, the hotel zone, and Isla Mujeres ferry.
We have an on-site restaurant and bar, plus a panoramic terrace and outdoor pool.
Very Good
119 reviews
8.3/10
Price from
US$158
per night
Hotel near Zona Hotelera,Cancun 84.6% of visitors choose this area
With a stay at Cyan Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. This beach hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4.6 mi (7.4 km) from La Isla Shopping Mall.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool.
At Cyan Cancun Resort & Spa , enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
138 reviews
7.4/10
Price from
US$82
per night
Latest Hotels Reviews for Quintana Roo
See all
8.1/10
Very Good
VVerified MemberThe strength of this hotel is the great built-in spa within the hotel property!
Stay here if you want to enjoy a beautiful spa experience only steps away from your hotel room.
Don’t stay here is you expect to be close to downtown. It’s at least a twenty minute walk to downtown, including if you just need a quick drink from a convenience store, and having to take a taxi each time quickly adds up! Don’t even think about walking to and from the hotel after sunset as the mosquitoes will eat you very quickly (you won’t even make it half way). Hence, I sort of wished I picked any hotel closer to downtown as I believe their premium is worth it just on this fact alone.
Don’t stay here if you want variety with the included breakfast. The complimentary breakfast will have you searching for the rooftop entrance across the street, climb the stairs to be presented three preset breakfast options; omelette or scrambled eggs with either cheese or ham or pancakes. Granted, a bit of fruits and yogurt is included along with the eggs, but it’s pretty basic. Though I’m not complaining when you get to have freshly prepared breakfast on the rooftop overlooking the Holbox white beach! Just don’t expect much nor to have a variety of options. But it will get the job done! Breakfast was 8:30-10:30am and we hung around past that to enjoy coffee on the rooftop WIFI.
Don’t stay here if you are expecting a good pool experience. The two small pools on the property aren’t running all the time so it doesn’t look appealing to get into.
Don’t stay here if you are expecting a view from your hotel room. You won’t see any bit of the ocean - just the hotels in front and behind this hotel.
We upgraded from the Double Room to the King suite and really glad we did because we got a nice balcony and comfortable bed with plenty of different pillow options. We also looked into upgrading to the King suite with bathtub option but glad we didn’t opt for it as the bathtub didn’t look appealing and just took up all the living room space. We wish the rooms were a bit more spacious, with perhaps some living room furniture, otherwise you just get a basic bed with nightstands, TV with basic cable and basic bathroom. The water pressure was good and quickly warmed up. The room AC was great and didn’t need to be run long. The issue mainly was the poor insulating as we heard out downstairs neighbours and likely would have heard whoever was across from us if there was anyone. There was no safe or iron in the room unfortunately.
If beach clubs are your thing, there are three decent options very close by. We checked out “HAU” beach club directly across from this hotel. This beach club didn’t have a minimum, had a generous happy hour (4-7pm), but unfortunately we got diarrhea after their mojitos. Although they were delicious mojitos so it’s hard to regret it.
I primarily booked this place to get a great spa experience and they exceeded my expectations. Thus, based on this experience, this hotel deserves nothing less than five stars.
I also can’t forget to mention the hotel staff were incredibly helpful during our stay. Shoutout to all the concierges and especially including Mateo, Almira and Marianna in the reservations department!
Soho Boutique Holbox - Adults Only
Hotel near Lazaro Cardenas Municipality
Price per night from:US$69
8.5/10
Very Good
FFeng-IsaHad to wait a long time to check in. The room cleanliness was decent, and the hotel's location is good with free parking available. However, my deposit hasn't been refunded after more than two weeks, and I'm not sure why it's taking so long.
8.9/10
Very Good
GGuest UserI love to stay in this hotel but if I have another chance to visit this place I might choose it 50This was my first time visiting Cancun, and I chose this hotel. I had a wonderful and fulfilling stay, but if I had another chance to come back to Cancun, I would say there’s only about a 50% chance that I would choose this hotel again. Let me share both the highlights and the inconveniences.
What I liked:
Because I booked the all-inclusive option, all food and drinks were free. The food and beverages at the deck restaurant and on the beach were more than perfect. The quality of the food was excellent, the menu was great, and the fruits and drinks were absolutely the best. The hotel room was very spacious. Although our balcony was quite small, I was still very satisfied. The hotel had a charming atmosphere that reminded me of Santorini, Greece. The room was very clean, cool, and always stocked with drinks in the fridge. The hotel also offered a variety of activities. I personally wanted to rest, so I didn’t participate, but it seemed like there were plenty of options.
What I didn’t like:
Even though it was all-inclusive, I heard that some of the more upscale restaurants were not included, and there was an extra charge to dine there. Since I only stayed for 2 nights and 3 days, I was happy with the deck restaurant, but if I had stayed longer, I probably would have wanted to try them. I also felt uncomfortable with the pushy sales tactics for massage services. At first, the hotel offered me a complimentary massage simply because I was from Canada. However, when they later found out that I was a student here, they canceled it immediately, saying it was only available for working professionals. I hadn’t wanted the massage in the first place, but I didn’t like that they offered it just to get my information and then withdrew it so abruptly.
Another downside was the noise. At night, it was very loud, with karaoke-like singing from about 9:30 p.m. until almost 11 p.m. During the day, there was also the sound of drilling from construction that went on for hours. If you are looking for a quiet hotel, this is definitely not the right place.
When I first booked through Trip.com, I had reserved a room with a king-size bed. But at check-in, the hotel told me there was no king room available and instead tried to sell me an upgrade to an ocean-view room with a larger balcony and king-size bed for USD $160. I declined, and in the end, I was given a room with two queen beds, a smaller balcony, and a half-ocean view. Honestly, I was still satisfied with that.
The hotel is located roughly in the middle of the Hotel Zone—not too far north or south. I had booked a private van, and it took about 20–25 minutes from the airport. They said La Isla Mall was nearby, but when I passed by, I noticed many of the stores were closed. If you come expecting a vibrant shopping mall, you might be disappointed, so keep that in mind.
8.9/10
Very Good
DDrumjayI've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place.
Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway.
Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more.
Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more.
Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too.
Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down.
Tips and Notes
-its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room.
-tip everyone. It will enhance the workers life and enhance your service as well!
-in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action!
-bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool.
-bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it!
-2 to 5 nights is sufficient here, or you might get partied out
-there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time.
-while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!
Temptation Cancun Resort - All Inclusive - Adults Only
Hotel near Zona Hotelera, Cancun
Price per night from:US$440
8.4/10
Very Good
GGuest UserA pleasant stay. We received a room upgrade to ocean view which was lovely. Good size spacious rooms and comfortable bed.
Amenities at the sister hotel next door were better than ours but because you can access both, this was not an issue.
Friendly, helpful staff and good food from the three restaurants we tried. All inclusive drinks in our package were local and not very enjoyable - this would be my only gripe!
8.0/10
Very Good
KKarenThis will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.
8.5/10
Very Good
DduzhengchunThe room was spacious and very clean. Facing south, you get a view of the lagoon, and to the north, the stunning turquoise Caribbean Sea – the water's shades of blue are simply unbeatable. The hotel itself has everything you need for dining, drinking, and entertainment. I ate at both restaurants within the hotel, and my impressions of both were pretty good.
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG
Hotel near Zona Hotelera, Cancun
Price per night from:US$218
7.4/10
LLuci.LuxyThis was our 3rd time here ( because of the jacuzzi in the room) . Unfortunately it was also our last visit . We paid for the room with jacuzzi . The AC in the room was broken , we couldn’t turn it off and it was freezing cold in there . We asked them if they could turn it off . They sent someone to fix it . We waited in front of the room for some time . They turned it off but the freezing cold air was still flowing and they told us ITS LIKE THAT WE CANT TURN IT OFF .. uh okay? We asked for another room . We changed the rooms and we discovered that the jacuzzi was not working 😂 the jets power was like when you turn on a faucet . We couldn’t even feel it. The water level was going down quickly so we had to refill the jacuzzi couple of times in one evening. Next day we asked for fixing it or changing the rooms, they sent someone again to fix it . We waited some time in front of our room as we didn’t want to leave our stuff unattended (probably around 1 hour) they were still fixing it and we had enough so we went to the pool. They “fixed” it in couple of hours and guess what . It was the same 😂🤌 I took the manager to the room and showed her the “power” of the jets and she told me that it is working . I told her I see it’s working but it has no power and this is not jacuzzi , it’s a bathtub with faucets on . She said this is the best they could do . I told her I was on the hotel before and I know how the jacuzzi should work and this is not working and I would like another room with all amenities working . She told me there are no more rooms left in our category 😂 only the ona with the broken AC . … I thought there will be some effort from their site to resolve this or offer something .. some gesture as an apology… but nothing they left us in room with broken jacuzzi and I explained to them many times that I booked the room only because of the jacuzzi . Tgey said sorry and left the room . sooo very disappointed and never coming back . I loved the hotel the first 2 times but it’s going downhill. That’s why it has 3 stars on Google and booking and everywhere else . Don’t go there if you don’t want to loose your nerves.
9.4/10
Amazing
GGuest UserOur stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.
Valentin Imperial Riviera Maya All Inclusive - Adults Only
Hotel near Solidaridad
Price per night from:US$447
9.0/10
Great
TTorbsThis hotel is an architectural masterpiece and absolutely stunning. They are also one of the few hotels that didn’t destroy the vital mangroves protecting the lagoon (and it’s beautiful color). Needless to say that the lagoon is an absolute stunner.
The service/management, however, is not worthy 5 stars and also not a Michelin key. We were very disappointed. A few things to note before you book this place:
- very inconsistent service: for example, we never received a WhatsApp with all the info/tours, only after asking for it again.
- very poor planing of tours (we booked a sailing trip … the first day it took them 2 hours of “confirmation” to end up telling us it’s not possible. We then booked for the next day and the tour started about 1 hour late, again, us just “waiting” and wasting our precious holiday time. No “sorry” whatsoever from the hotel.
- the tour was supposed to include “sunscreen” (mentioned in PDF flyer). When the guide arrived (a very nice and competent local guide), she told us that sun screen is not available and anyway is heavily damaging the lagoon and should be avoided - feels like something a) the hotel should advocate and b) not sell as part of their tours
- waiters service also very inconsistent. Some friendly, some couldn’t even say “hello”
- food also very inconsistent (and expensive). Pasta à la mantequilla was a nightmare, while the hamburger was delicious.
- on the day of NYE we proactively asked about a table in the restaurant only for the staff to tell us that we can only have dinner there if we buy the NYE menu for 4500 MXN per person ( that’s around 215 EUR pP ). The hotel is very remote (which is why we booked it of course), so the next restaurant is 20 minutes away. They never proactively mentioned this (all they did was inform that there will be a NYe dinner)
Overall, too many little things that went wrong to make this stay enjoyable.
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Property Information for Tourists
| Total properties | 586 |
|---|---|
| Number of reviews | 42,548 |
| Weekday Avg. Price | US$385 |
| Weekend Avg. Price | US$403 |