The perfect airport hotel, there’s a shuttle bus from the hotel to the airport but is also in walking distance. Staff were great, room was comfortable, would highly recommend.
This hotel was understaffed at peak checkin times and choose to remove their member fast track infront of menbers as there was 40 people in line where also I was waiting as a non menber. Then they force a membership on me at checkin even if I decline based on their actions to not recognise their members… The roms are quite dated worn and offer absolutley no wiev. It is on the verge it is a ”window facing coridor” situation as the only thing one see is into a different building a few meters away. Tv system was not functioning in my room, it crashed every 10 minutes. Compared to the options that exist just around the corner I hesitate to come back again. Breakfast is good and is served in a more pleasant space compared to one of the two options within 150m walking distance that in som many other aspects are a nicer hotel in my oppinion.
It’s a good stay for people either having an early or late flight. Aiden provides free shuttle service twice every hour and the whole drive is approximately 5 to 6 minutes, just remember to check their schedule. One thing I’m not quite satisfied is the cleaner didn’t remove the trash from previous guest, lukily they’re all in a paper bag. I didn’t head up to the receptionist since I arrived Aiden at very late night (check-in is available for 24 hours as they have 2 self-checkin machines), but they did apologise for that when I told them during check-out. I believe it’s just a minor issue (at least for me). In general, it’s good for short stay, they have breakfast and a large bathroom (compares to other one-person room).
The location is far from the city center, but close to the airport, making it very convenient for getting there. The front desk service was excellent. The hotel provides a free airport shuttle every half hour. Breakfast is also included. It's quite good.
I chose this hotel because it offered airport transfers... but then I realized there was actually a hotel *inside* Arlanda Airport! If I had known, I definitely wouldn't have picked this one. The route turned out to be a much longer detour than I expected, too! The driver didn't help with my suitcases and was quite inconsiderate. When I tried to board the shuttle at the airport, I was asked if I was a guest. As I fumbled to show my booking confirmation, the driver quickly walked off and seemed ready to depart, which made me panic! This is hardly what I'd call attentive service... I suppose some people might not mind, but I certainly did.
Location: Super convenient, right behind the central station. Just two blocks away, you can catch the rainbow bus and tram for airport transfers.
Ambiance: Clean, tidy, and well-designed. The room was quite spacious, and surprisingly, even had dumbbells!
Service: The breakfast spread was excellent, though they were a bit too quick to clear the plates.
Hotels in the city were too expensive, so I came to this one near the airport instead. There's a shopping mall nearby with a wide variety of food court options and a supermarket. Check-in was self-service but easy to understand. From my room, I could see the hotel's public areas, so I needed to keep the curtains closed, but it didn't feel cramped. The breakfast had a great selection and was delicious; I was very satisfied. It's not a hotel with one outstanding feature, but I think that's its charm. Thank you very much.
The front desk service is good. The facilities and beds are all very clean. The room is large and the double bed is quite wide. The scenery outside the window is beautiful. There is a bus stop downstairs, but the subway station is only a few minutes walk away.
The hotel is very conveniently located close to Train Stations 41 and 40, falling within the 'Small' transport card zone. The nearby palace is worth a visit if you have some free time. However, upon checking in, a man who appeared to be Indian opened our room door, claiming he was there to perform a hygiene check. My daughter and I were absolutely terrified; it was horrifying. This clearly demonstrates a serious management oversight. Fortunately, we weren't changing clothes at the time. For the rest of our stay, we kept the 'Do Not Disturb' sign on our door.
The room was clean and spacious, and the breakfast was delicious. It offered great value for money and the location was excellent. It's close to the central train station, making transportation very convenient. Getting to attractions is easy, whether by walking or taking the subway. Highly recommended!
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GGuest UserThe location is incredibly convenient – you'll find it just 50 meters around the corner from the train station. While the entrance is quite unassuming, the breakfast was absolutely superb with a wide variety of options. Its central location also makes it easy to get to anywhere else.
GGuest UserI recently stayed at this hotel with my family, hoping for a relaxing break. However, our experience was far from what we expected.
Upon check-in, there was no mention of any building works taking place. It wasn’t until later that we noticed a small sign in the hotel lift, casually mentioning that disturbances might occur between 9 AM and 5 PM from Monday to Friday. Unfortunately, this warning was not only insufficient but also inaccurate. We were rudely awakened at 7:15 AM by loud drilling, far earlier than the supposed start time.
When we went down for breakfast, we were shocked to find that the building work had already begun, well before 9 AM too. The noise and disruption made it impossible to enjoy and certainly not a relaxing start to the day. The coffee was dreadful, as another reviewer had mentioned, and the breakfast experience was further marred by the staff’s lack of attention. If you are lucky enough to have your table wiped, don’t expect it to be done with a clean cloth or any cleaning products. Rooms shabby, location however is good.
The situation worsened after we checked out. Despite having prepaid for our stay through Trip.com, we were charged again on our credit card for the entire stay, 24 hours after departure. This has resulted in the hassle of trying to get the hotel to refund us from overseas and we’ve had to engage our credit card company to assist with the dispute. While Trip.com has done their best to secure compensation for the building work disruption, the hotel has been utterly uncooperative occurring to trip.com seniors.
Adding insult to injury, we didn’t even receive a goodbye when we checked out—just a lacklustre experience from start to finish. This hotel is part of a large chain it seems, but it’s clear that they are not customer-focused at all. I would strongly advise reconsidering whether they deserve your money. There are plenty of other places that understand the basics of hospitality….. improvements needed!
MMrXwThe hotel's location is fantastic, right above the central station, with direct subway access to the airport and other areas. You can essentially catch any subway line from here.
Just a few steps away, you'll find the famous Clara Church, and there are malls nearby as well. It's in the heart of the city's CBD, very lively, and you can find anything you need.
The hotel rooms are good, especially considering it's a spa bed hotel in the Nordic region... this is the most normal room you'll find 😂. It's a king-size bed room with a shower and toiletries included. However, there are no slippers or toothbrushes.
GGuest UserThe room was clean and spacious, and the breakfast was delicious. It offered great value for money and the location was excellent. It's close to the central train station, making transportation very convenient. Getting to attractions is easy, whether by walking or taking the subway. Highly recommended!
GGuest UserI had a fantastic stay at Story Hotel Stockholm Stureplan right in the heart of Stockholm. The location was unbeatable — just steps away from great shopping streets, excellent restaurants, and easy access to public transport, making it perfect for exploring the city on foot. Many attractions like Nybroviken, Strandvägen promenade, and the metro are within walking distance, so it was incredibly convenient for sightseeing.
The staff were friendly, professional, and always ready to help, from check‑in to offering local tips. They made me feel truly welcome, and service throughout my stay was consistently excellent.
The room was clean, stylish, and comfortable, with modern design details that gave it a chic, Scandinavian vibe. While European city hotels sometimes have smaller rooms, everything felt well‑organized and cozy, and the comfortable bed ensured a great night’s sleep.
One of the highlights of my stay was the breakfast buffet — it offered a variety of tasty choices and was a great way to start each morning before heading out to explore.
The hotel also has a lively bar and restaurant downstairs, perfect for grabbing a drink or dinner without going far. The overall vibe of the property was modern and fun, making the stay feel more like a memorable experience than just another hotel visit.
Overall, I would highly recommend Story Hotel Stockholm Stureplan to anyone visiting Stockholm — especially if you want a stylish, centrally located hotel with great service and a welcoming atmosphere.
GGangtou1973The hotel is very conveniently located close to Train Stations 41 and 40, falling within the 'Small' transport card zone. The nearby palace is worth a visit if you have some free time. However, upon checking in, a man who appeared to be Indian opened our room door, claiming he was there to perform a hygiene check. My daughter and I were absolutely terrified; it was horrifying. This clearly demonstrates a serious management oversight. Fortunately, we weren't changing clothes at the time. For the rest of our stay, we kept the 'Do Not Disturb' sign on our door.
HHaoxianghaoxiangnvxiaThis hotel was very satisfying. Our windowless room was on the basement level, so we paid an extra 80 euros for three nights to upgrade to the seventh floor upon arrival. The location is excellent, just a 10-minute walk from the Central Station and 5 minutes from T-Centrum. The hotel has a clear outdoor theme with a strong design aesthetic, and some rooms feature unique designs. The hotel lobby boasts a spacious bar and restaurant area, which is very lively and almost completely full in the evenings. The room didn't have complimentary water or disposable toiletries, but there was a kettle.
FFarah Binti RamliThe hotel’s location next to Gamla Stan was ideal for exploring Stockholm and perfectly suited our itinerary. The room was excellent, spacious, clean, and very comfortable. However, the hotel was undergoing renovations during our stay. So the breakfast room was not at its best, and the entrance was also under maintenance, with quite a few renovation materials placed in front of it. Despite these minor inconveniences, we still had a pleasant and enjoyable stay.
Xxixcraftpeople are so nice there. i was in a double bed room ,its clean to off shoes after head into the hostel. hairdyers is at the reception to borrow. its so nice pretty much coffee is available all day. its cosy for us to stay for tournament.
AAlannuoThe location is fantastic, just a six-minute walk from the central station, five minutes from the airport express, and ten minutes from the pedestrian shopping street. The hotel has a very large and tastefully decorated lobby, complete with a bass guitar available to play.
The breakfast was excellent, with a wide variety of delicious options.
However, the room lighting was dim, the shower door leaked, and the towels were old and worn (though they were replaced upon request). The hotel has many rooms, so getting to your room after taking the elevator can involve a long walk down the corridor. During the Christmas holiday, the hotel was not very busy.
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