Family Hotels in Gansu, China

Finally, I'm opening a new chapter in my Northwest travels! As someone who's always traveling, I'd never been to the Northwest before. This hotel is probably the best one around here; it's very new. In terms of location and how new it is, it's absolutely top-notch. The room was clean and tidy, and the cleaning lady made the bed perfectly every day. A special thanks to Manager No. 19 on duty, who humanely extended my check-out time because there weren't many flights and mine was late. If you're coming to Zhangye, staying here is definitely the way to go. Highly recommended!

The location is inside Tianshui Ancient City, a bit hard to find. Breakfast is a collaboration with the shop next door, only available from 8 AM, which is different from the information provided here. The room's screen mirroring works fine, but there are constant ads… The room doesn't have a key; it has a combination lock, so you don't have to worry about only having one card for two people. The front desk provides many free small items that you can use. The downsides are that if you stay on the first floor, you'll hear noise from outside, and if no one is at the front desk during check-in, you'll have to wait.

I came to Dunhuang for a cultural trip and stayed at Dunhuang Hotel for two days. The hotel has an ancient and profound charm, and the service was excellent. The best part was the several handsome young men at the entrance and front desk who helped with luggage and provided high-speed train station drop-off service. The toiletries in the room were of high quality, and the room was clean and tidy. The only downside was the poor soundproofing of the rooms. During my nap and in the middle of the night, various noises from outside the door sounded like they were right next to my ear, making it impossible to sleep. Also, some of the female staff at the front desk were a bit aloof. When I specifically asked for a quieter room, their cold and perfunctory response was unpleasant. The self-service laundry was also very far away. The breakfast, dinner, and coffee at the Star-Gazing Pavilion were unforgettable, especially the beef noodles – they were absolutely delicious!

Alisa checked us in and was incredibly welcoming. When she heard it was our first time in Lanzhou, she even got us a Hyatt-made map and gave us some simple travel tips! She was so enthusiastic and thoughtful! The hotel is across from a park, and you can also see the Yellow River, which is perfect for those who enjoy a morning stroll. Waking up to the view of the Yellow River is incredibly refreshing. The room was spotless, and the cleaning staff were very diligent every day (usually, after the second day of a consecutive stay, the cleaning can feel a bit less thorough, but here it was consistently excellent). The breakfast had a great variety, and I absolutely loved the freshly fried Youtiao (Chinese crullers) — they were delicious! All the staff, from the gym to the concierge and the restaurant, were so friendly! I absolutely love the Hyatt Lanzhou! I'll definitely be back!

Huge thanks to Manager Zhang for calling us, to driver Qiao for picking us up at Gate 11 of the airport terminal, and to Manager Wang at the front desk. This is a truly unique hotel. Even before we arrived, they were already reaching out. While we were still on the high-speed train, a call came through, asking about our flight arrival time. I mentioned we were coming by high-speed train to Zhongchuan Airport East Station and wondered if they could pick us up. Manager Zhang replied, 'Yes, a driver will contact you.' Manager Zhang asked for our train number and arrival time. Sure enough, less than ten minutes later, a text message arrived from the telecom company, directing me to Gate 11 of the terminal's arrival exit after getting off the train. Mr. Qiao, the driver, clearly specified the car's color and license plate number. As I was typing a reply, Mr. Qiao's call came in, again confirming his parking location. Since we mentioned we were an elderly couple, Mr. Qiao politely asked about the color of our clothes. My husband and I exited Lanzhou Zhongchuan Airport East Station, took the escalator, and quickly found Gate 11. Just as I was about to call, Mr. Qiao walked up to us, greeted us politely, confirmed our identities, helped us with our luggage into the car, and assured us that someone would take care of our bags upon arrival at the hotel. Once the car stopped, Manager Zhang warmly and proactively took care of us, carrying our luggage into the lobby and then all the way to our room. As soon as we entered the room, the housekeeping staff delivered fresh fruit. The next morning, our airport transfer was scheduled for 7:30 AM. Our principle is to avoid inconveniencing others, so we always arrive earlier than the scheduled time. By 7:15 AM, we were downstairs, completing the check-out process at the front desk. Manager Wang (I believe she's a manager, though we didn't see her title on her nametag, only her surname Wang) told us to eat breakfast before getting in the car, and she would let us know when it arrived. I replied that we hadn't booked breakfast, as our flight was business class, and we'd eat at the airport. She insisted, 'It's fine, have a little something.' She then arranged for us to sit down, asked if we wanted milk or millet porridge, and personally brought us two cups of milk and two bowls of porridge. When the car arrived, she again escorted us to the car, helped with our luggage, and ensured it was safely stowed. I mentioned there was a type of fruit we hadn't seen before. She packed a few for us in a food bag and told us its name and how to eat it. We've encountered hotels that call ahead to inquire about arrival times, but never one with such meticulousness and such seamless coordination with the driver. We've had drivers pick us up from stations and airports, but never one as thorough and enthusiastic as Mr. Qiao. We've met lobby managers, but never one like Manager Wang, who treats guests like family. This is a truly special hotel. This is also a hotel with culture. It features a cultural promenade, not just a few thick books for decoration or blatant tourism advertisements. Here, you'll find sculptures and paintings. On the third-floor elevator landing, there are shadow puppet-themed artworks. These art pieces showcase the history, culture, folk customs, and art of Gansu. I shared photos of these artworks with my students, and we discussed Gansu's history, culture, and geological features on WeChat. They all agreed that very few hotels nationwide focus on cultural taste. This hotel truly is a culturally rich hotel. **Facilities:** Very new, all equipment works perfectly. **Cleanliness:** Excellent. **Environment:** Very close to the airport and Zhongchuan Airport East High-Speed Rail Station. The shuttle takes only two or three minutes. From our room, we could see the airport main building and control tower, and observed aircraft taking off and landing, yet there was absolutely no noise. Due to light rain, we didn't explore the surroundings. **Service:** Outstanding. My husband and I are grateful to all the hotel staff.

One of the biggest highlights of this hotel is the warmth of all the staff. They were always smiling and proactive in offering help, which made me, a solo traveler, feel incredibly welcome. The room's cleanliness was also very satisfying; everything from the bedding to the bathroom was spotless and fresh. The free parking lot had plenty of spaces, which was very convenient. In the evening, I could enjoy a grand yet peaceful desert sunset right from my tent. At night, without any light pollution, the starry sky was exceptionally clear and bright, seemingly within reach. This stay, from the facilities to the service, and from the views to the atmosphere, was absolutely perfect.

The best aspect of this stay was by far the owner. He was incredibly, incredibly helpful and friendly — from the moment I walked in the door he offered me a cup of tea, then provided tea and bread the next morning for breakfast, offered advice on what to see in the area, arranged a car to take me to Dalzong Lake, and finally even found me a spot on a local minibus going to my next destination. I couldn’t have done half the things I did during my stay in Xiahe without his advice and efforts on my behalf, so that alone made staying here fully worthwhile! It’s worth mentioning that the guesthouse’s architecture is also absolutely beautiful, and everything looks quite new. It’s located down a quiet side alley off of one of the main commercial streets in town, which seems like the ideal placement. On the accommodations: I stayed in one of the two tents erected on the second floor of the guesthouse. This was largely quite a good experience! The bed was very comfortable (with a heated pad), water and towels provided, etc. The tents are not in a closed-off area, but rather on the second floor/balcony area that also is used for sitting, serving tea, etc., so privacy is somewhat limited, but the whole guesthouse is relatively quiet anyway so it doesn’t feel like a public space. My only suggestions for improvement would be related to the bathroom: during my stay, the shared bathroom for the tents was a sort of temporary-style booth installed in the corner of the room with a toilet, sink, and showerhead. The bathroom was very clean and everything inside worked well, but its sliding door separated from the wall enough that there was always a substantial enough space on one side or the other that could be seen through (the door also didn’t lock and slid back and forth easily). The booth was also small enough that, realistically, I think it would be a bit of a challenge to actually use it to shower. If possible it might be worth looking into some simple fixes to improve these situations, but otherwise I have no complaints!

The front desk staff were incredibly warm and helpful, always ready to answer any questions. The hotel is super close to Dunhuang Night Market, just a few minutes' walk away. What's even better, especially after several days of travel, is the self-service laundry facilities – so convenient! The room gets great natural light, and the hotel's location is perfect for getting anywhere in the city. When we checked out, the front desk even gave us a small gift, which was a really nice touch. I'll definitely be staying at Youfang again next time I'm in Dunhuang.

This hotel is located in Lanzhou Old Street, offering a quiet retreat amidst a bustling area. We were upgraded to a quieter room, which really made for a comfortable night's sleep. The facilities are good too; it would be even more convenient if there was a coffee table to place things on. What truly impressed me the most was the hotel's service. All the staff members were warm and friendly, including the cleaning aunties, who provided timely and attentive service. They even thoughtfully prepared a 'cheer-up' kit for us participants of the Lanzhou Marathon, which included various snacks, cooling patches, and band-aids – something I've never encountered before! There was also a special backdrop in the hotel lobby, showing how much effort Lanzhou as a city put into making this event a success. It was truly touching. The hotel is conveniently located less than a 10-minute walk from Matan Metro Station, with plenty of bus routes nearby. I really enjoyed Lanzhou Old Street; it has everything for dining, lodging, and entertainment. I'll definitely stay here again on my next visit to Lanzhou.

The hotel's location is excellent, very close to Ming-Qing Street, Zhenyuan Tower (currently under construction), Mutasi Temple, and Dafo Temple, all within walking distance. The accommodation is great—clean and comfortable. There's also a private parking lot. The service was excellent, and they even provided complimentary breakfast, which I really appreciated! Highly recommended! 👍🏾