Family Hotels in Hebei, China

It was already noon when we arrived, and the front desk kindly allowed us to check in early. They also prepared the extra bed rail and mineral water we requested. The chaise lounge in the room was incredibly useful for me; my child could play, sleep, and watch TV on it easily. 🍚 Breakfast: For children over 1.2m, there's an extra charge of 40 yuan. The variety was decent, mostly cold cuts or processed sausages for meat, with plenty of carbs, vegetables, and fruits. They also offered a savory milk tea, which was quite good. 🛝 The hotel has a small game room with a mini slide and trampoline, suitable for toddlers. It's a nice touch. 🏊 The pool costs 10 yuan per person for guests, and it's also open to the public. We participated in a promotional event that waived the fee. The changing rooms were clean. The pool isn't huge but sufficient, and there's a small mushroom pool with a higher temperature than the main pool, which was great. My little one had a lot of fun, and you can see the mountains and cable car from outside the pool area, offering nice views. Areas for improvement: We stayed on the 3rd floor. There might have been an odor from the sink, and the bathroom didn't have an exhaust fan, so the air felt stuffy. We kept the windows and doors open, but thankfully, there were no mosquitoes. Overall, I feel we chose the right hotel. After looking around, it seems much better than the Crowne Plaza.

Two mothers with two children stayed in the family suite and had a fantastic experience. The children loved the room's decorations and toys, and anything they needed was promptly delivered after a phone call to the front desk. There were also picture books and building blocks on the first floor for play. One night, I left my phone in the toy area, and as soon as I returned to the room, the front desk called to ask if I had left it behind – a truly thoughtful touch.

This is my second time visiting Wulingshan, and I chose Lanye Hotel again~ I've been eating breakfast at Shangu (Valley) restaurant, and I'm very satisfied, having eaten there for two consecutive days. I especially love the wild vegetable buns. The hotel was also incredibly thoughtful; knowing I was pregnant, they prepared an air purifier and a pregnancy pillow for me~ They also arranged for a high-floor room, so it wasn't noisy at all. They really put their heart into it!

I almost always stay here when I'm in town. A few times before, I couldn't get into the underground parking because it was full, but this time I finally could. There aren't many spots, and they're separated from the owner's parking by a fence. There are charging stations available. If you park above ground, you'll find charging stations across the street near the restaurants. The hotel service is consistently good, friendly, and attentive. The bedding is on the firmer side; I'm not sure if that's a room type thing or if I just haven't noticed it before. The Lobby Bar coffee included in the Trip.com package only offers iced or hot Americano.

An older hotel, but the facilities are still complete and the room was pretty clean. You can't expect too much from an old hotel. It's best to take a Didi (ride-hailing service) from the station; don't just jump into a shared ride, you might get ripped off. It's just outside the city wall, and I personally think staying here is more comfortable than inside the wall. Among the performances, only the iron flower show is worth seeing, but you absolutely need to get there early to secure a good spot, otherwise, you won't be able to watch. The commercial streets are all pretty much the same!

During the past few days in Zhangjiakou, the most unforgettable thing is not the passion of the track, but the emotion brought by the front desk. My family sent a box of sports drinks before I left. I made sure to make sure it was delivered on the day of the game. The result was that I, a road ******, filled in the wrong district address. The courier was sorting from the south of the city to a novice post office in the north of the city. Just after the race ended at 4 p.m., the logistics information showed that ”the post office is already at the post office,” but we had to leave for the next city at 5 p.m, and looked at the postoffice address 10 kilometers away on the map, stamping our feet in a hurry. When she heard this, Ms. Park comforted me by saying, ”Don't worry, I'll find a way,” grabbing the keys to her electric car and running out. She returned 20 minutes later, sweating and panting, saying, ”The sorting officers had the wrong zoning area. I went halfway through the warehouse with them to find it!” She thought she could get it now, but she frowned again and said, ”The box is too big to fit in the electric car basket. I'm afraid it will be broken on the road. I'll run around and pack it in the trunk again!” Before I could react, she turned and rushed down the stairs again - the second time she saw her, she had a sweat scarf on her arm, With her hands tightly wrapped around the trunk, even her work shirt was soaked with sweat, but she smiled and said, ”I just borrowed a shock absorber from the post office, and none of the drinks damaged.” When she tore open the packaging, she also purposely put a note on the trunk: ”Remember to replenish electrolytes after the game!” At that moment, I suddenly felt that although the wind of Zhangjiakou was cool with the grassland, but the box of drinks and the smile of my little sister, the trophy of the race course was more heart-warming. When I met such a service in a strange city, I really wanted to share the warmth with everyone! She not only helped us to get the express, but also let me feel the ”heart for heart” service temperature. Next time I come to Zhangjiakou, I will definitely choose this hotel full of human touch.

The hotel boasts a beautiful environment and fresh air, and both the facilities and cleanliness are impeccable. The breakfast and dinner at the restaurant were delicious. Overall, the service was satisfactory. However, I have to complain about a front desk staff member who answered the phone between 7 and 10 PM on the 31st. The first time I reported the washing machine wasn't working, she actually told me it was leaking and advised me not to use it. I ended up fixing and using it myself. The second time I called about the shower water not getting hot, her response was even more ridiculous: she told me to just keep running the water until it got hot. I wasted nearly half an hour, and the water never got warm. In the end, a housekeeping staff member came and simply inserted the gas card, which solved the problem. What's worse is her terrible attitude; she was argumentative and refused to admit her incompetence in handling issues, acting as if she knew everything. She definitely deserves a bad review! On another note, the hotel is very close to Jinshanling Great Wall, which is absolutely worth a visit!

The room size is quite spacious. Although the decor is a bit dated, the cleanliness is truly impeccable. Overall, the service attitude was very good. The front desk staff were very friendly. Telephone service was prompt; it's the fastest I've experienced at any hotel in terms of getting help to the room. The welcome fruit was incredibly fresh and substantial. Every piece was edible, not just good-looking but tasteless ones. What I wasn't happy with: Firstly, the doorman. We arrived around 2 PM, which I assume is peak check-in time. I only saw one attendant at the entrance. My family went to park, and I was left alone with my child, carrying a backpack, an iPad, dragging a suitcase, and a large bag of snacks. The attendant just took the luggage out of the car and left me to my own devices. It was quite chaotic. Even if he had just helped me get a luggage cart, it would have been much better. When traveling with children, you always have a lot of stuff, so this situation should be very common. I suggest increasing the number of doormen and having luggage carts readily available at the hotel entrance. Secondly, the toothbrush in the room was incredibly hard. After brushing, I was practically spitting blood. Also, the hairdryer was fixed inside a drawer with a very short cord, making it difficult to hold up. Plus, it was really hard to use. Can't they update to a better one? The cool air doesn't dry, and the hot air burns your scalp. Even with my relatively thin hair, it took ten minutes to somewhat dry, when at home it usually takes about a minute. It doesn't have to be as fancy as a Dyson, but a Xiaomi or Laifen would be an improvement. Finally, the automatic door on the first floor leading to the beach wasn't very sensitive. As I was walking out with my child, it started closing automatically before we were fully through, and my child bumped their face. Although it wasn't serious, it's still a safety hazard. I reported it to the front desk, and they were very kind and immediately asked about my child's well-being. I just hope the issue will be taken seriously.

This time, I stayed at this apartment for my trip to Chongli, and the overall experience was great. The hotel is located near Genting Hotel, making it very convenient for getting around. The surrounding scenery is expansive, and the air in the mountains is exceptionally good. The room was clean and tidy, the bedding was comfortable, and the sound insulation was quite good. There's a significant temperature difference between day and night in the mountains, but the room heating was powerful, so it was very warm at night. Check-in and check-out were efficient, and the service was enthusiastic. Parking was also convenient, making it very hassle-free for those driving. This place is perfect for a vacation in Chongli, and I'll choose it again next time I visit.

The hotel's location is excellent, and the front desk staff are warm and attentive. It has a private beach that's clean and fine-grained. We had a great time collecting seashells in the morning, a fun trip that wasn't too tiring for Mom. The room is spacious and bright, with floor-to-ceiling windows offering full views of the sunrise and sunset, so even on cloudy or rainy days, it doesn't dampen your mood. The restaurant offers a wide variety of dishes, is clean and hygienic, and the waitstaff are proactive and enthusiastic. The prices are also very reasonable. We'll definitely bring the kids back if we have the chance.