Family Hotels in Texas, United States

Upon arrival, the staff tried to charge us an additional fee for early check-in without even checking our reservation first. In reality, our reservation had been active since the day before. The room didn't have a hairdryer. Furthermore, when we were leaving, the only elevator was out of order, so we had to carry our luggage down the stairs. It's worth mentioning that the hotel offers an airport shuttle service. However, the hotel didn't respond to any of the messages we left through Trip or the emails we sent, so we were never able to arrange a pick-up. The location is good and convenient, about a 10-minute drive from the airport. I would only recommend it if you need to get to the airport quickly.

Facilities are OK and location is convenient. Breakfast is not buffet, you need to take the meal coupon to order yourself, up to $18. There is a swimming pool and gym, but there is no time to use it.

The hotel was in the best location downtown. I was able to easily find street parking next to the hotel with the city meter. I stayed Sunday and parking was free but the main entrance was locked due to construction I believe. My only “complaint” is having to access the room via another hotel, but it was manageable. I was able to walk to popular spots like 6th street in minutes and walked to the Moody Center for a concert. There were many places to visit nearby with many attractions nearby. Overall great hotel!

First time to stay at this hotel, and I will definitely be back. The front desk staff were very friendly and accommodating. My room was spacious and clean. I had an excellent view of the water , The breakfast choices were better than I’ve seen in other hotels.

The room was decent, with two 1.5-meter beds and an old-fashioned bathtub in the bathroom where you had to stand to shower. The hotel was said to be a converted prison, located next to a small park. There's a river there, but not the one along the river walk. It's about a five-minute walk to the river. The hotel offers breakfast on the first floor in a small but filling space. They also have a COSCO coffee machine. There's a Domino's Pizza next door; their pizzas are quite good.

The room is great, just across from Rice University, the high-rise floor-to-ceiling windows offer a panoramic view, and the staff are very service-oriented

The service and the hotel’s room were good. I like the energy of the front desks. They are really friendly and welcoming. I forgot to take a picture of the room.

シャトルバスのピックアップを2回依頼したり、SNSでやり取りしても2時間来ませんでした。結局ホリデーインのドライバーの方が心配して声を掛けてくれて送ってくれました。空港まではちゃんと送ってくれました。シャトルバスサービスがあるから予約したのに残念でしたがお部屋は綺麗で朝食は良かったです。

The rooms were quite comfortable. There was a microwave in the room, so you could buy pre-made meals at the nearby Whole Foods and heat them up. The location is near Rice University. The hotel doesn't have free parking, but there is parking available on the street around the corner, which is decent.

I had a wonderful stay at the Hilton Garden Inn Galleria Houston. The staff was friendly and helpful, the room was clean and comfortable, and the location near the Galleria was perfect. Great amenities and overall a smooth, enjoyable experience. Highly recommend!