5 Stars Hotels in Victoria, Australia

We stayed 4 nights here just before Anzac Day. The was clean, comfortable and with a reasonable price. We had a king sized bed which was a little hard for my wife but fine for me with pillows a little on the hard side but still ok. Bathroom facilities and overall room size were a little small (we had our grandson with us). Bathroom gear like toothpaste, shivers etc were standard nothing special. The coffee pod machine was also ok. Room doors were fairly hard to push open but locking systems etc worked just fine. Surprisingly as we were within the Melbourne CBD, the room was quiet. We didn’t hear that much external noise. Staff were very good and eager to help both at the front counter and in the breakfast area. Breakfast $40 per head was reasonable but did not have the range we are used to getting at other hotels we’ve stayed at. Still it was acceptable. Interestingly our grandson (5yrs) was free for both the room and breakfast. We used the indoor swimming every night and you really couldn’t fault it as the facilities and water seemed clean and there were lots of towels available. Would definitely stay here again.

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

A nice cosy hotel in city center. They serve good breakfast! The room is super comfortable and big. The scenery from room is mainly other surrounding buildings. Parking is easy if you opt for valet. But very expensive AUD90 per day (24hrs).

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

I spent 6 nights at Meriton Melbourne in a 1 bedroom suite. The room itself was very clean, tidy and accommodating. Everything I required was in there. It was quite spacious with a large living area and large bedroom. The staff were all very kind and helpful. I would happily stay here again and again. It is in a very convenient location. The only negative was a horrible whistling sound that came through the main door. The only way to prevent it was to open a window in the room. It was very loud and very annoying. I had other friends staying at the same time and the room they were in was the same. Other then that, it was a very enjoyable stay.

Very good, the tram is just outside the door. The room facilities are very new, the space is large, and the toilet is a bit small. There is a balcony and two water bottles are provided. Much better than nearby Pullman. You can delay check-out, like it.

The only shortfalls - My room did not service on the first night and requests took more than 20 minutes after second follow up calls. However, I appreciated the Duty Manager organizing the amenities and ensuring my room receives service on the next day. However, the next day I placed a card on the bed to request changed linen. But linen did not get changed, glassware has been removed from the room and did not replenish tea bags. Took 3 times to get it right. Positive side - i love design, location and cleanliness. It is a very challenging time for the hospitality industry to hire the right person for the right job. keep it up good work - Housekeeping. I hope my next visit will experience better service.

My husband and have stayed at The Stamford Plaza times many times over the years and have always loved it, but this was the first time bringing the kids, as we wanted to treat them to a special night out in the school holidays. PROS - The pool and spa were the highlight of our trip. After reading some previous reviews about the water being too cold we were a little concerned, but they were both absolutely wonderful. The pool area was clean and the pool was lovely and warm. The spa was perfect and HOT - just the way we love it. My children LOVED the glass elevator, this was a real thrill for them and they are already asking when we can go back to go in it again. We did meet some lovely staff during our stay, and check in and check out was fast and easy. The room was nice and clean. There is absolutely no view of the city lights (we were looking out onto a wall) but this is just due to the location and can't be helped. The central location is fantastic. CONS - No valet - I'm sure this was a service that used to be offered in the past? Our bags took nearly 2 hours to be delivered to our room, and this was time wasted that we were planning on heading out to explore the city. They only arrived after several follow up calls asking how much longer they would be. We only had 2 towels (and no robes) in our bathroom, even though our booking was for a family of 4. When our bags arrived, we asked the gentleman to please provide 2 more towels for the kids but they never came. We ended up needing to take 2 extra towels from the pool area back to our room. Our 'Indulgence Package' included a bottle of wine which we were told would be brought up to the room. This also never came and I needed to ask for it upon checking out. The real let down though was the buffer breakfast, which was included in our package. We have stayed at many 4 and 5 star hotels and this was possibly the worst breakfast we have come across - I wouldn't even rate it a 2. The coffee machine was broken, and there was no service asking if we would like a fresh tea or coffee. My son had the pancakes (pre-made sitting out with the bread) and he said they tasted stale and crumbled in his mouth. The hot food (eggs, bacon, tomato, hash brown) were all stone COLD - not even luke warm. I considered asking if they could pop my plate into the microwave to heat them up but lost my appetite wondering how long it had been just sitting out there. And the fresh fruit was dry and looked like it had been sitting out a long time. I wish we hadn't taken take package with breakfast included, as we could have had a hot breakfast for much less $$ from the McDonalds just around the corner. Our package also included late check out to 12 noon however our keys did not allow us entry back in after 11am. OVERALL - We would stay at the Stamford again however I think they need to advertise it for what it truly is - a 4 star hotel. We have stayed at many 5 star hotels in Melbourne such as Crown Towers, the Langam and the H

Stayed in Fabulous room for 5 nights. Room was spacious and clean, but disappointedly without a view as our room was directly facing the service apartment Oaks Melbourne on Market. Bathroom was big too and a nice pleasure to have a bidet toilet. However, the basin was too shallow and it was difficult not to wet the vanity top after each washing of hands or brushing of teeth. Toiletries came in very small bottles, unlike the jumbo sized bottles that we had enjoyed at our previous hotel in Hobart. Bathtub was a bit narrow for a plus-size person to have a good soak. Great location with tram stops nearby and many eateries around the hotel. Pool is opened 24 hours, great for a relaxing dip or swim after a long day of activities. Service provided by front office and breakfast at restaurant Lollo was generally good and prompt. The only gripe of our stay at W Melbourne would probably be the inconsistent service provided by the housekeeping team. The team seemed to just clean and make up the room but didn’t have the initiative to replenish any empty toiletries bottle. Often we had to call the service line and asked for replenishment. There was once before leaving our room for our day tour, we had explicitly checked that we had switched off the privacy button. However we received en email from the hotel at about 4.30p.m informing that the housekeeping team couldn’t clean our room because the privacy light was switched on. How could that possibly happen when we had already made multiple checks making sure that the privacy light was really turned off?! Then on the next day, we came back to our room after shopping at about 4p.m, thinking to put our purchases in the room and rest a bit before heading out again. However to our rude shock, our room wasn’t tidied up at all. Overall, it was still a good stay due to its convenient location though the housekeeping team still has room for improvement.

A brand new hotel is always good to experience - fresh rooms and public areas. Great staff throughout. Excellent coffee in lobby. Great location with awesome bars and restaurants close by. My only negative is “city view” rooms have a city view when standing up - but when sitting down or in bed the glass has privacy screen as lots of other buildings around.

We stayed 4 nights here just before Anzac Day. The was clean, comfortable and with a reasonable price. We had a king sized bed which was a little hard for my wife but fine for me with pillows a little on the hard side but still ok. Bathroom facilities and overall room size were a little small (we had our grandson with us). Bathroom gear like toothpaste, shivers etc were standard nothing special. The coffee pod machine was also ok. Room doors were fairly hard to push open but locking systems etc worked just fine. Surprisingly as we were within the Melbourne CBD, the room was quiet. We didn’t hear that much external noise. Staff were very good and eager to help both at the front counter and in the breakfast area. Breakfast $40 per head was reasonable but did not have the range we are used to getting at other hotels we’ve stayed at. Still it was acceptable. Interestingly our grandson (5yrs) was free for both the room and breakfast. We used the indoor swimming every night and you really couldn’t fault it as the facilities and water seemed clean and there were lots of towels available. Would definitely stay here again.

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

A nice cosy hotel in city center. They serve good breakfast! The room is super comfortable and big. The scenery from room is mainly other surrounding buildings. Parking is easy if you opt for valet. But very expensive AUD90 per day (24hrs).

I spent 6 nights at Meriton Melbourne in a 1 bedroom suite. The room itself was very clean, tidy and accommodating. Everything I required was in there. It was quite spacious with a large living area and large bedroom. The staff were all very kind and helpful. I would happily stay here again and again. It is in a very convenient location. The only negative was a horrible whistling sound that came through the main door. The only way to prevent it was to open a window in the room. It was very loud and very annoying. I had other friends staying at the same time and the room they were in was the same. Other then that, it was a very enjoyable stay.

Very good, the tram is just outside the door. The room facilities are very new, the space is large, and the toilet is a bit small. There is a balcony and two water bottles are provided. Much better than nearby Pullman. You can delay check-out, like it.

The only shortfalls - My room did not service on the first night and requests took more than 20 minutes after second follow up calls. However, I appreciated the Duty Manager organizing the amenities and ensuring my room receives service on the next day. However, the next day I placed a card on the bed to request changed linen. But linen did not get changed, glassware has been removed from the room and did not replenish tea bags. Took 3 times to get it right. Positive side - i love design, location and cleanliness. It is a very challenging time for the hospitality industry to hire the right person for the right job. keep it up good work - Housekeeping. I hope my next visit will experience better service.

My husband and have stayed at The Stamford Plaza times many times over the years and have always loved it, but this was the first time bringing the kids, as we wanted to treat them to a special night out in the school holidays. PROS - The pool and spa were the highlight of our trip. After reading some previous reviews about the water being too cold we were a little concerned, but they were both absolutely wonderful. The pool area was clean and the pool was lovely and warm. The spa was perfect and HOT - just the way we love it. My children LOVED the glass elevator, this was a real thrill for them and they are already asking when we can go back to go in it again. We did meet some lovely staff during our stay, and check in and check out was fast and easy. The room was nice and clean. There is absolutely no view of the city lights (we were looking out onto a wall) but this is just due to the location and can't be helped. The central location is fantastic. CONS - No valet - I'm sure this was a service that used to be offered in the past? Our bags took nearly 2 hours to be delivered to our room, and this was time wasted that we were planning on heading out to explore the city. They only arrived after several follow up calls asking how much longer they would be. We only had 2 towels (and no robes) in our bathroom, even though our booking was for a family of 4. When our bags arrived, we asked the gentleman to please provide 2 more towels for the kids but they never came. We ended up needing to take 2 extra towels from the pool area back to our room. Our 'Indulgence Package' included a bottle of wine which we were told would be brought up to the room. This also never came and I needed to ask for it upon checking out. The real let down though was the buffer breakfast, which was included in our package. We have stayed at many 4 and 5 star hotels and this was possibly the worst breakfast we have come across - I wouldn't even rate it a 2. The coffee machine was broken, and there was no service asking if we would like a fresh tea or coffee. My son had the pancakes (pre-made sitting out with the bread) and he said they tasted stale and crumbled in his mouth. The hot food (eggs, bacon, tomato, hash brown) were all stone COLD - not even luke warm. I considered asking if they could pop my plate into the microwave to heat them up but lost my appetite wondering how long it had been just sitting out there. And the fresh fruit was dry and looked like it had been sitting out a long time. I wish we hadn't taken take package with breakfast included, as we could have had a hot breakfast for much less $$ from the McDonalds just around the corner. Our package also included late check out to 12 noon however our keys did not allow us entry back in after 11am. OVERALL - We would stay at the Stamford again however I think they need to advertise it for what it truly is - a 4 star hotel. We have stayed at many 5 star hotels in Melbourne such as Crown Towers, the Langam and the H

Stayed in Fabulous room for 5 nights. Room was spacious and clean, but disappointedly without a view as our room was directly facing the service apartment Oaks Melbourne on Market. Bathroom was big too and a nice pleasure to have a bidet toilet. However, the basin was too shallow and it was difficult not to wet the vanity top after each washing of hands or brushing of teeth. Toiletries came in very small bottles, unlike the jumbo sized bottles that we had enjoyed at our previous hotel in Hobart. Bathtub was a bit narrow for a plus-size person to have a good soak. Great location with tram stops nearby and many eateries around the hotel. Pool is opened 24 hours, great for a relaxing dip or swim after a long day of activities. Service provided by front office and breakfast at restaurant Lollo was generally good and prompt. The only gripe of our stay at W Melbourne would probably be the inconsistent service provided by the housekeeping team. The team seemed to just clean and make up the room but didn’t have the initiative to replenish any empty toiletries bottle. Often we had to call the service line and asked for replenishment. There was once before leaving our room for our day tour, we had explicitly checked that we had switched off the privacy button. However we received en email from the hotel at about 4.30p.m informing that the housekeeping team couldn’t clean our room because the privacy light was switched on. How could that possibly happen when we had already made multiple checks making sure that the privacy light was really turned off?! Then on the next day, we came back to our room after shopping at about 4p.m, thinking to put our purchases in the room and rest a bit before heading out again. However to our rude shock, our room wasn’t tidied up at all. Overall, it was still a good stay due to its convenient location though the housekeeping team still has room for improvement.

A brand new hotel is always good to experience - fresh rooms and public areas. Great staff throughout. Excellent coffee in lobby. Great location with awesome bars and restaurants close by. My only negative is “city view” rooms have a city view when standing up - but when sitting down or in bed the glass has privacy screen as lots of other buildings around.

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

Alexandra front check in the best! Room cleanliness was a bit disappointing not their usual standard. Not giving us facecloths each day; for most of the ten nights we were there; or cleaning the mirror in bathroom properly ir the bench top, or the glass table top too which had been cleaned but not to Langham stds. No body milk for first three days there… and the hallway had bits of dirt, grass, hair on it for at least 3-4days before it was finally vacuumed up properly. We slept on a pillowcase with two rips in it. Still a good stay but a few things where standards dropped.

A two day getaway in the King Loft left me wishing I could stay longer. The staff at Crown Metropol made me feel welcome and were nothing but professional, friendly and accomodating. It really was a home away from home, a bed so comfortable that a sleep in didn't feel wrong. Gifted a VIP welcome of French champagne and chocolates that continued to another surprise of an immaculately turned down room and more treats the next day left all of Us smiling. The extras and attention to detail was first class with the added benefits of amazing views over Melbourne in a luxurious apartment that my family didn’t want to leave. I haven’t even mentioned the pool and day spa, or breakfast at Mr Hives! Thank you Crown Metropol ♥️♥️

Advantages: The geographical location is excellent, close to the Art Center and the Cultural Center. If you have a flight in the afternoon, it is good to leave one morning to visit these two places. Personally, I think living on the south bank of the river in the city center, a bridge away, is quieter than living on the north bank (the north bank is full of shopping malls and Chinatown). If there are children at home, free extra beds are provided. Disadvantages: The sound insulation is not very good. Charging is extremely slow. Breakfast is very simple western food, not good.

The furniture and kitchen equipment are very complete, which is very suitable for small families to buy ingredients and cook back! The room was very clean, in addition to the sound of the heater is a bit loud, next time you have the opportunity to book the same hotel again

We stayed in the luxury safari tent for (2) nights and had a wonderful time. Even in the midst of Winter the tent was very warm. With a nice, comfortable bed, great pillows, sizeable room and a view across the vineyards, it was fantastic. The I have to add, the wine tasting experience was fantastic. When we stayed last year the experience was awful, chaotic and unappealing. Balgownie have done a complete 180 here and now it’s a highlight! Good on you for recognising the deficiency, remedying it and delivering a great product. It was truly the highlight for us.

I loved the Peppers stay. Surely recommend. little bit concerned about the pool other than that, Enjoyed the food and Place.

This is another RACV that delivers great value for money especially if you are a member. The grounds and the building are very well maintained.i did not try the golf course while I was there but it looked very inviting. The room was very good sized with a balcony that overlooks greens. On some mornings one can see loads of kangaroo feeding on the grass. The only issue is that The breakfast buffet could have been a bit better - lacks variety.