5-Star Hotels in Gansu, China

Our room was upgraded to an executive room, and the view was fantastic! Huge thanks to the staff for their thoughtful service. Breakfast was decent; as vegetarians, we mostly stuck to the bread, and the European pastries and croissants were perfectly baked. The coffee was good too, and the restaurant was clean, making for an acceptable dining experience. The gym was well-equipped, with a great selection of weight training machines. The housekeeping staff was very diligent; our room was always spotless when we returned from breakfast. While the room facilities were a bit dated and the shower door was quite noisy when opening and closing, the overall stay was still comfortable. The only downsides were that we couldn't extend our stay for more nights and there was no self-service laundry room. The laundry service provided by Hyatt had inconvenient hours. This might be fine for a short stay, but it would be quite inconvenient for stays longer than two weeks. Overall, the Hyatt experience was excellent and well worth a stay when visiting Lanzhou, especially for the stunning night views of the Yellow River.

Very attentive hotel. First of all, the hotel staff is well trained, the service is standardized and meticulous, and it is the best impression of the northwest trip. Secondly, the room is very spacious and clean, and two washstands are designed for easy use. The bedding selection standard is high, moderately soft and very comfortable. In addition, the hotel's breakfast is also very good, special beef noodles, croissants and other sandwiches taste good, other pastries and Chinese breakfast can also be remarkable. The most important thing is that such a beautiful and high-end hotel is pet friendly! Pet friendly! Pet friendly! This is too rare! I hope to keep going!

This hotel looked incredible! From top to bottom, it was clear that the designers took style seriously. The rooms gave off a sense of luxury that few other hotels in this process range have. The carpets, floors, doors, cabinets, beds etc. emitted a sense of tranquility, which made me feel very comfortable. Also, after travelling around China for nearly a month, I can say that this was by far the best breakfast I've had at roughly a dozen hotels. The staff were professional, everything was very clean, and the location could not have been better. My only issues: there was no air conditioning, and my room was very hot at night. Additionally, when the rooms next to you are watching television, you can hear everything in your room.

Very pleasant hotel for a longer stay. Our studio suite was spacious, well equipped, had a stunning view (floor 42), and was very clean. Pool and gym were excellent. The staff was very friendly and helpful. Not all staff speaks english, but with the help of translation apps, communication was no problem. Breakfast was versatile with Chinese as well as international dishes, well prepared and for a very reasonable prize. Buffet and a la carte dining was enjoyable as well. Unfortunately, in the lounge wine was offered only by bottle not by glas. The hotel is situated in the University area, with a nice park close-by and a subway station in walking distance.

The hotel has a very nice style, complete facilities, the lobby has Dunhuang characteristics, the front desk service is good and considerate, the check-in is fast, the lobby manager Zhang Le is very good, responds quickly when needed, and the communication is efficient. In short, it's great!

Facilities: Fully intelligent guest room control, Bose speakers, and a projector-compatible TV. Cleanliness: The room was very clean, and the floor attendant was very helpful. Service: Check-in and check-out were convenient, with clear explanations. Location: Metro Line 1 is right outside the hotel, making it convenient to get around. Many well-known shops, including Gamazi, Deyuan, Songshujia, Hujia Baozi, and Guoyi, are all within a 1-kilometer radius.

The room is spacious, comfortable and stylish, the breakfast has local characteristics, and parking is convenient. It is the best hotel in Jiuquan and the stay is very comfortable!

We stayed at the hotel in late 2025.3 Everything exceeded our expectations. When I book, it seems the location outside the city is a drawback of this hotel, which is compensated by a free pickup. But for a sightseeing trip in ZhangYe and with services the hotel has to offer, the location doesn't matter at all. Not to mention that the hotel's car+driver offer is quite competitive compared to what we have pre-booked. ###Room###: The room was spacious with comfortable beds and lots of amenities. WiFi speed is decent. There is also a public washing & drying machine, where the maid offered to wash our clothes. ###Restaurant###: The breakfast was plenty. The dinner offer a wide variety of local and standard dishes at an accpetable price. We got a free decent late night snack/dessert (with milk for children) delivered to the room at night. ###Staff###: The staff was very attentive. It started with the driver waiting at the train staion exit. Then we were greeted at the hotel by a staff with a good command of English. The staff has good knowledge of sightseeing spots in ZY. At dinner, the staffs made their best to help us understand the menu, patiently expained the food choices, as well as help estimate how much food we should order. (We are traveling with 2 children.) When we arrive back at the hotel in the evening, they enthusiasticly offered to help carry our stuffs. Tips are not expected nor accepted. If I have to comment, a moisturizing lotion and extra blankets in the room would help when the weather is cold. This hotel will definitely be my first choice if we ever come to Zhangye again.

The staffs are very helpful and delightful to serve. They upgraded our room and early checking in for us, plus gave us extra complementary breakfast due to early arrival. The air-conditioning was a bit warm but ok after late night/ over night. Currently no self laundry equipments on site, not a big deal since we were not in rush. Location is very convenient for all necessities,

The hotel covers a large area and has a beautiful waterscape and garden environment. The magnolia flowers bloom especially beautifully during the Qingming Festival! The hotel lobby and guest rooms are not in the same building. The guest rooms are composed of multiple 3-story independent buildings. There are many parking spaces and convenient parking. The restaurant is in the lobby, with a good environment and convenient dining. There is a separate water bath, and guests staying there have discounts on tickets. The overall environment, sanitation, safety and service of the hotel are very good, and it is very worth staying.