5-Star Hotels in Guangdong, China

The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.

This was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.

My stay at the Guangzhou Estanton Hotel was absolutely perfect, a definite five-star experience! The front desk staff were attentive and polite, and my room was clean and spacious. The bed was incredibly comfortable, and the bathroom even had a large bathtub. The soundproofing was excellent. The hotel has its own swimming pool and gym, and the breakfast spread was diverse and plentiful, with everything from Cantonese dim sum to Western-style light meals. The location is convenient, not far from the subway, making travel easy. The public areas are well-maintained, with an elegant and quiet atmosphere. It’s suitable for both business trips and leisure stays, offering fantastic value for money. I’ll definitely choose this hotel again next time I'm in Guangzhou. Highly recommended to everyone!

I had a wonderful stay at The Ritz-Carlton Shenzhen recently. The hotel is located in the heart of Shenzhen’s Futian district, a close distance to Futian high speed rail station. We felt welcome from the moment we walked through the door with refreshing welcome drinks and friendly service. The checking process was quick and smooth. We selected a room that had access to the club lounge. The lounge is excellent, with 5 meals a day provided. The quality of the food is high and the there is a varied selection to choose from. However, i would recommend going down to the main restaurant for breakfast. What really made our stay great was the fantastic room service and general friendliness of the staff. While we were staying in the club lounge we were lucky enough to have Mandy take of us. She did an amazing job helping us with any help we needed. She was extremely professional and her communication in English was very impressive. I would definitely come and stay again, and hopefully have Mandy there to look after us during our next trip.

Walking into the hotel lobby was immediately a pleasant experience. Our two-bedroom suite was immaculately clean and located on a high floor, offering a lovely view of the Zhuhai Fisher Girl statue. The living room also had an extra half-bathroom, which was incredibly comfortable and spacious enough for four people. It was only about a ten-minute stroll to City Balcony, and we were absolutely delighted with everything. The breakfast buffet was also very extensive, with a wide variety of both Chinese and Western options. Moreover, the staff all seemed to have a wonderful attitude, which made our stay even more satisfying.

They upgraded our room for free! It was a one-bedroom suite, very clean, and the entire stay was pleasant and reassuring. I really liked the room's layout too; it was simple and fresh. All the facilities were complete, and the hygiene was meticulously done. Overall, a very satisfying stay, highly recommend!!!! I accidentally burned myself with a curling iron, called them, and they immediately sent burn cream to my door. I'll definitely stay here again!

First off, a big thank you to Flora for arranging everything! We stayed at Wanghailou and MGM before this, and while those were satisfactory, Angsana's service truly surprised us. They upgraded our original sea view room to a 'Premium Sea View,' which was fantastic. The elevator goes directly down to the pool, and the way the pool blends with the trees here creates a wonderful, Bali-like atmosphere. Plus, the sunshine in Zhuhai isn't as intense as in Sanya, making it feel very relaxing – a much more laid-back vibe than the scenic pool at Wanghailou. The only minor point was on the other side of the pool, it seemed like it needed a good clean, as there was a bit of plastic trash. Since it wasn't a holiday, they also kindly arranged an early check-in and an extra hour for check-out, which I genuinely appreciated. At MGM, despite many empty rooms, they insisted on a 3 PM check-in, so comparisons are inevitable. The room facilities aren't brand new, but for the price point, they're perfectly fine, especially considering the neighboring hotels are over 3K. The Thai restaurant, 'Miyan,' was delicious; every dish was excellent, even better than most Thai restaurants. Irene also helped us secure the only private room, making for a relaxed and enjoyable meal. My only suggestion: the price of the Coke was unnecessarily high. The food prices were reasonable, but the Coke felt really out of place. Also, I'd suggest considering packages that include the minibar. For a resort hotel, a small investment there could greatly enhance the guest experience. Overall, this was the best part of our trip, and we'll definitely be back!

They offer a dedicated shuttle service, breakfast, and a swimming pool. For this price, it's definitely the best value for money. They even stored our luggage until our evening flight. I haven't left the hotel yet, but I feel I can already leave a review for the service.

For this business trip to Futian, I prioritized hotels in this area when booking accommodation. It's within walking distance to the Shenzhen Stock Exchange and Futian High-Speed Rail Station, and the overall stay experience perfectly matched my business travel needs. The location is a huge advantage; I could walk to nearby commercial areas and office buildings, making commutes and appointments very convenient. Our butler, Joy, handled everything throughout our stay. Her communication was just right – not overly polite or intrusive. Before check-in, she proactively confirmed my needs and adjusted my room's orientation to avoid street noise. When I had a temporary order inquiry during my stay, she quickly coordinated and resolved the issue efficiently and practically. The hotel's public facilities are well-maintained; the fitness area and lobby bar were fully functional and convenient for daily relaxation. The room was meticulously cleaned, with ample desk space and stable internet, which didn't interfere with my work. The soundproofing was also good, allowing me to get a good rest after a busy day.

This is a classic hotel in the heart of Guangzhou, and its location is really good. The exterior also looks quite grand. The rooms are spacious, and the views from them are very nice. You can also go up to the 63rd floor for an even better view. Breakfast was decent, but it was a shame that during my three-day stay, the noodle station only had a chef on the last morning. I found the front desk service quite subpar. I waited in line for ages, and several male receptionists kept ignoring me or shunting me to a different queue. They were busy chatting casually with the guests in front of them and didn't bother calling the next person. They spent half an hour on pointless conversation, and it felt like it would never end. I was so annoyed waiting that they finally called out a female receptionist from the back to help me with my room card. Also, in the lobby, we were dragging our luggage around, and no staff member came over to offer assistance. Overall, I felt there was hardly any service. There's no self-service laundry room, which I think is a significant drawback. Since there are no room service robots, I had to go up and down to collect my food orders every time, which was a real hassle. The room hygiene was good, but I find it incredibly stingy for a five-star hotel to charge for a tiny bit of coke and other items in the minibar. Many hotels now offer complimentary minibars. To sum it up: excellent location, outdated facilities, and a poor service experience.