5-Star Hotels in Guangdong, China

Our first time staying in this hotel and generally gave us good impression from the first step inside the lobby. Staff are very polite and helpful. Although room size is not big but it’s neat and clean. Bathroom is clean and so as the towels. It will be perfect If the lighting condition can be improved as we couldn’t see clear from the mirror. Lighting there is quite gloomy! Checking out was efficient and we were surprised with a gift - a bag of Pullman chocolate! Elena was very nice and helpful. Her warm greetings and smile gave our trip a pleasant touch! We’ll come back to this hotel in our future trip to Zhuhai!

This is a wonderful trip. 3 days 2 nights unlimited access of theme park. Include - buffet dinner . Chimelong is the best theme park in the world . Hope I can see chimelong theme park built all over the world.

We had a wonderful stay at the hotel as a family. The staff were incredibly welcoming and went above and beyond to ensure we were comfortable. The rooms were spacious and clean, and the amenities provided made our stay even more enjoyable. The location was perfect for exploring the local attractions. Highly recommend for families looking for a pleasant and relaxing stay!

I like the view, the gym, steam, sauna, indoor pool of the hotel. All staff from bellman, reception, housekeeping staff and butler service are excellent. However, i really hate the room set up that both toilet door and the door for the toilet bowl area are ‘transparent’, so your partner can see whatever you do inside toilet and even while you are using the toilet bowl! This really odd! I haven’t come cross a toilet like this in hotels around the world! And I feel really embarrassed when using the toilet bowl!

Booked this for my parents to celebrate their 30th anniversary and was happy to hear that they had a wonderful time. I emailed the hotel ahead of time to ask if they could something special for them and they surprised my parents with a cake! My parents also said the restaurant had an amazing view and was lovely to sit in for dinner and breakfast. Lots of variety for food like seafood. Taste-wise it was average but not bad and worth it for the environment. Thank you again!

This hotel is just amazing with service, atmosphere, gym and swimming pool, all outstanding. Next to a mall is just speechless, can eat all you want from morning to night. Would definitely come again. My family especially my kids love it.

The experience of this stay was truly fantastic! Firstly, the hotel's facilities and equipment were very complete and modern. The room was clean and tidy, and the bedding was comfortable, giving me a warm feeling like home. Especially the bathtub facilities, with their reasonable design and convenient use, made me feel particularly thoughtful. The location was also impeccable. The hotel is situated in the bustling downtown area, making it extremely convenient for getting around. Whether for shopping or dining, everything was easily accessible. What really surprised me was the service provided by Miss Jossce. She was very considerate and enthusiastic, handling every detail perfectly from check-in to check-out. When I had questions about nearby attractions and dining options, she not only provided detailed answers but also proactively planned my itinerary for me, making me feel an unprecedented level of attentive service. Thank you so much, Miss Jossce, for making my stay even more perfect! In summary, this stay has given me a whole new perspective on hotels. Whether it's the facilities and equipment, the location, or the service quality, I am extremely satisfied. I highly recommend it to friends who are planning to travel here. I believe you will have a memorable stay experience just like mine!

The hotel is conveniently located next to Shenzhen train station, which takes less than 8 mins walk through the underpass. Was happy to have the room upgraded to 22nd floor. The room view was spectacular with the border of HK and the City of Shenzhen, including the railway track consisting of high speed rail train and slow train. Breakfast was good with a variety of choices to pick from. Was actually thrilled to receive the spa voucher of 88 but alas, it was a disappointment as the service was poor. I came at 10pm, after changing my booking. The person in charge, just came hurriedly and spoke to me in Chinese( whereby my Chinese language was not so good as I am still a beginne) quickly and left me all alone by myself. As the massage room was in another area, where you need to step out from changing room, I was waiting for 10 mins to get a changing gown as I was only given a towel and disposable underwear. I went looking around for the attendant and found most of them in the front of entrance and none in the room, attending or checking on me. I just left without doing the massage. I report this to the hotel manager the next day, as I tried calling the guest service center and operator a couple of times after the incidentto give them feedback but nobody picks up the phone!

Excellent location, nice big rooms, great breakfast… but what made this hotel stand out was the service. It was my dad’s birthday and they arranged for a cake to be ready for him when he returned in the evening… what a lovely surprise! After checking out, I left my luggage for safe keeping, but I lost the ticket when I went back for pick up. A big shout out to Zoey and Richard at Hilton for helping me out and I was able to reclaim my luggage really quickly and without stress! The only negative I have to say was that I purchased the afternoon tea and happy hour package, but the afternoon tea was just some ham sandwiches, fruits, cakes and drinks on a “help yourself” system. Not quite the 5-star quality I expected. I will definitely come back but will only go for the breakfast option as that was really nice.

This is our first time staying in Sheraton Shenzhen Futian Hotel and we like this hotel a lot! As one of the Sheraton's hotels, its services and the facilities (i.e. fitness centre, pools and catering) are supreme. Very convenient location as well, right next to the train station. Overall, we recommend this hotel!!

I like the view, the gym, steam, sauna, indoor pool of the hotel. All staff from bellman, reception, housekeeping staff and butler service are excellent. However, i really hate the room set up that both toilet door and the door for the toilet bowl area are ‘transparent’, so your partner can see whatever you do inside toilet and even while you are using the toilet bowl! This really odd! I haven’t come cross a toilet like this in hotels around the world! And I feel really embarrassed when using the toilet bowl!

Booked this for my parents to celebrate their 30th anniversary and was happy to hear that they had a wonderful time. I emailed the hotel ahead of time to ask if they could something special for them and they surprised my parents with a cake! My parents also said the restaurant had an amazing view and was lovely to sit in for dinner and breakfast. Lots of variety for food like seafood. Taste-wise it was average but not bad and worth it for the environment. Thank you again!

The experience of this stay was truly fantastic! Firstly, the hotel's facilities and equipment were very complete and modern. The room was clean and tidy, and the bedding was comfortable, giving me a warm feeling like home. Especially the bathtub facilities, with their reasonable design and convenient use, made me feel particularly thoughtful. The location was also impeccable. The hotel is situated in the bustling downtown area, making it extremely convenient for getting around. Whether for shopping or dining, everything was easily accessible. What really surprised me was the service provided by Miss Jossce. She was very considerate and enthusiastic, handling every detail perfectly from check-in to check-out. When I had questions about nearby attractions and dining options, she not only provided detailed answers but also proactively planned my itinerary for me, making me feel an unprecedented level of attentive service. Thank you so much, Miss Jossce, for making my stay even more perfect! In summary, this stay has given me a whole new perspective on hotels. Whether it's the facilities and equipment, the location, or the service quality, I am extremely satisfied. I highly recommend it to friends who are planning to travel here. I believe you will have a memorable stay experience just like mine!

The hotel is conveniently located next to Shenzhen train station, which takes less than 8 mins walk through the underpass. Was happy to have the room upgraded to 22nd floor. The room view was spectacular with the border of HK and the City of Shenzhen, including the railway track consisting of high speed rail train and slow train. Breakfast was good with a variety of choices to pick from. Was actually thrilled to receive the spa voucher of 88 but alas, it was a disappointment as the service was poor. I came at 10pm, after changing my booking. The person in charge, just came hurriedly and spoke to me in Chinese( whereby my Chinese language was not so good as I am still a beginne) quickly and left me all alone by myself. As the massage room was in another area, where you need to step out from changing room, I was waiting for 10 mins to get a changing gown as I was only given a towel and disposable underwear. I went looking around for the attendant and found most of them in the front of entrance and none in the room, attending or checking on me. I just left without doing the massage. I report this to the hotel manager the next day, as I tried calling the guest service center and operator a couple of times after the incidentto give them feedback but nobody picks up the phone!

Excellent location, nice big rooms, great breakfast… but what made this hotel stand out was the service. It was my dad’s birthday and they arranged for a cake to be ready for him when he returned in the evening… what a lovely surprise! After checking out, I left my luggage for safe keeping, but I lost the ticket when I went back for pick up. A big shout out to Zoey and Richard at Hilton for helping me out and I was able to reclaim my luggage really quickly and without stress! The only negative I have to say was that I purchased the afternoon tea and happy hour package, but the afternoon tea was just some ham sandwiches, fruits, cakes and drinks on a “help yourself” system. Not quite the 5-star quality I expected. I will definitely come back but will only go for the breakfast option as that was really nice.

This is our first time staying in Sheraton Shenzhen Futian Hotel and we like this hotel a lot! As one of the Sheraton's hotels, its services and the facilities (i.e. fitness centre, pools and catering) are supreme. Very convenient location as well, right next to the train station. Overall, we recommend this hotel!!

Location is super convenient being on top of the subway station. Breakfast were great with good variety of Chinese and Western foods. The front desk manager Derik and his team were extremely professional, helpful and friendly. I dropped my cell phone in the way to breakfast. The staff picked it up and I reclaimed the cell phone within 30 minutes. Really appreciate the efficiency. The gym located in the mid floors are quite nicely equipped. Very convenient for a workout before bed. Though the charging ports located at Basement Car Park are slow. Charging speed was only 3KW rather than the usual 6.3 KW. EV users need to bear this in mind and need to locate alternative quick charging stations as fall back measure. Overall experience is very good.

I had a wonderful stay at Four Seasons Shenzhen. The staff were friendly and attentive, offering excellent service. The location was perfect, close to key attractions and easy to get around. My room was clean, comfortable, and well-equipped. Great amenities and value for money—I highly recommend this hotel!

Location: it was unbeatable, heart of the city, walking distance to shopping mall n subway station Room: clean n comfy, up to standard Breakfast: everything u wants, u name it, egg counter, noodle counter, bread, croissant, fresh make juicy, coffee, overall the breakfast was good n value for money Dinner buffet: here come to the part, I think all of you should skip it. I was very disappointed with the dinner buffet, 1st the variety is limited, sushi counter have 3 or 4 items, cakes only have few choices, ice-cream don’t even want to try, seafood counter er…em…, overall, it was not value for money. Overall, it was good except the dinner buffet

We were happy with our stay at the hotel hugely due to its scrumptious breakfasts with plenty of varieties of Asian and Western foods; baked buns, fruits and desserts. Daily cleaning is good. However, we were extremely unhappy with the cigarette smoking from the other hotel guests who have openly smoked in the lobby café area, smoked in their own room with their door widely opened, and some hotel rooms plus corridors smelled with heavy cigarette smoke despite there are signs of no smoking in every corner including in the hotel room, and the smokers will be penalize to Yuan 50-500 if smoking. But those smoker guests treated all the no smoking signs in the hotel as decorations and continued to smoke in public.

I recently stayed at this hotel and had a wonderful experience. The room was spacious, well-kept, and very comfortable, making it easy to relax after a long day. The service throughout my stay was excellent, but I must give special praise to Morris (小陳) at the front desk. The check-in process was incredibly smooth, and his friendly and efficient approach truly stood out. It’s always nice to be greeted with such warmth and professionalism. I highly recommend this hotel for a pleasant and hassle-free stay!

I have enjoyed a 5 Stars Hotel quality with very good worth of money. Spacious room , bathroom with electronic toilet tub. Plenty of food choice in the international buffet breakfast. Very close proximity to Rail Station and Shopping malls with lots of retailed outlets, supermarket, food outlets. Highly recommended to all people, holiday visitors and even businessmen.

First time at W Guangzhou. Prompt check in and had a very nice stay. Nice room, bathtub, international breakfast. Also had a nice evening at Woobar with nice band. Kuddos to Alan, Clark and so many staffs that I did not manage to get their names. Definitely recommended to stay!

Stayed in Hilton Guangzhou for 3nights. Checked in was smoothly done & given an upgrade of room due to reserved room not ready when there at about 2pm. Room was spacious and clean. Daily cleaned up were done nicely and happy to return to room in late afternoon with fresh condition space. However, was encountered with a not helpful lobby staff when had an issue with our Didi ride booking, Maybe he could not understand our Chinese words and ignored us. Luckily, another lobby staff approached us and managed to get our ride booking done successfully. Hotel location wise is convenient as there are some small restaurant eataries and shopping mall nearby. Hotel breakfast was good which we reserved on our last day stay. There were a wide spread of local & international food which we enjoyed. Overall, had a good 3nights stay at Hilton. Thank you to all staffs concerned that made our stay a pleasant one:)

Decent hotel. Location-wise, It’s within walking distance (20 minute walk) to Vanke Square/the Chinese Opera Museum/Bruce Lee’s home which is a must-see area when in Guangzhou so that’s nice. In the area right outside the hotel, you will see nice European style buildings from back in the 1900s which is also another sightseeing item in Guangzhou. So its a convenient place to hit several tourists spots.   As for the hotel itself, it’s as-expected of a higher level hotel and for the price charged. Nothing impressive in my opinion.  Living in this hotel is more about experiencing history, experiencing this hotel that is the pride of Guangzhou back in the days.

As one of the better hotels in that area, of the 4 nights we stay, the room make up never have the cups washed or spoon cleaned. The scale was broken, and the cabinet door holding the fridge need to be opened to keep the fridge cool. The bedsheets were never changed despite we did not put the “no change sheet” card on the bed. Also the mattress was quite hard. However in view of the convenience to Bonski, it might be still a good choice to stay in.

There was no way to get out of resort for meals if one is not driving . Meals can be costly when you have it at the Chimelong hotel . One better option is to take an internal shuttle bus to Pandan Hotel Food court as you are able to get cheaper option this way . Overall during autumn , the air in one of the room we booked is rather stale . Have to turn on the aroma fragrance oil . This is quickly resolved by leaving one keycard to have the room aircon stay on while we are away for meals . But I must say the hotel staff from lobby staff to room cleaners are all very helpful and kind . They will greet the guests whenever they see us and always come over to offer their assistance

The location is very excellent, close to the metro station, markets and international restaurants. The staff are friendly, the room is good but needs attention to cleanliness. You can see dust in the corners and the bathroom doors are not clean at the top.

had a connecting room which is very good for family. buffet breakfast was good too. though variety is limited and does not change much daily, the taste is good and love the range of fresh bakeries everyday. they allow take aways too if you rush for time. the only improvement needed would be for the hotel Concierge staffs to be friendlier and more helpful.

The kids enjoy the hotel internal mini zoo. I can see the hotel operator is trying very hard to make it like a world class resort just like Disney but somehow it appeared very ”localize” kids friendly hotel. The room is quite smelly with smoke even thought we specially requested for non smoking room. Location wise is fantastic if you looking for easy accessibility for the zoo, theme park and circus.

Our first time staying in this hotel and generally gave us good impression from the first step inside the lobby. Staff are very polite and helpful. Although room size is not big but it’s neat and clean. Bathroom is clean and so as the towels. It will be perfect If the lighting condition can be improved as we couldn’t see clear from the mirror. Lighting there is quite gloomy! Checking out was efficient and we were surprised with a gift - a bag of Pullman chocolate! Elena was very nice and helpful. Her warm greetings and smile gave our trip a pleasant touch! We’ll come back to this hotel in our future trip to Zhuhai!

This is a wonderful trip. 3 days 2 nights unlimited access of theme park. Include - buffet dinner . Chimelong is the best theme park in the world . Hope I can see chimelong theme park built all over the world.

We had a wonderful stay at the hotel as a family. The staff were incredibly welcoming and went above and beyond to ensure we were comfortable. The rooms were spacious and clean, and the amenities provided made our stay even more enjoyable. The location was perfect for exploring the local attractions. Highly recommend for families looking for a pleasant and relaxing stay!

This hotel is just amazing with service, atmosphere, gym and swimming pool, all outstanding. Next to a mall is just speechless, can eat all you want from morning to night. Would definitely come again. My family especially my kids love it.

Hotel was really good but package provided at trip.com is not as good as package available on klook. Book on klook to save money

Marriott Hotel has always been one of our favorite brands, known for its comfort and reliability. This time, we chose it to celebrate a birthday. They acknowledged my request for room decorations via WeChat, but unfortunately, they overlooked the flower delivery. When we checked in, the flowers were still sitting at the concierge, despite my earlier message—it was quite disappointing to see. On a positive note, we appreciated the room upgrade for the birthday occasion. However, the receptionist at night mistakenly mixed up our room key cards with those of another group of friends, which somewhat spoiled the surprise. The room itself was spacious, and we loved the bathtub, although the air conditioning could have been cooler. Overall, while there were some hiccups, we still enjoyed our stay and the special celebration.

The hotel is beautiful and decorated with a Chinese Pavillion as you enter the lobby. There are a lot of pandas decorated all over the hotel and a Christmas tree made of pandas. Though, the front desk officer who checked us in, couldn't really conversed in English, her colleagues quickly stepped in to help explain to me about our room. They were all very courteous, friendly and helpful. It made the start of our stay very pleasant. We were attended by Rita, Minnie and Jane. Jane quickly provided a wechat number that allowed me to reach out to the hotel staff with ease. She also checked to make sure we were comfortable in our room. We even scored a free upgrade to an Ocean View room, which had a gorgeous view of Zhuhai skyline and we could see Macau from the balcony. The room was very clean, spacious and tidy, my husband loves the bath amenities and my boy enjoyed bubble baths each evening. The housekeeper on our floor was very friendly, always asking if we are enjoying ourselves here and the doormen were very courteous. We had breakfast for 2 days. However, the food didn't quite meet expectations, perhaps we set them high after reading reviews. Most of the items were cold by the time we were seated, it is a very popular hotel so we had to wait for abit to get seated however the queue moved fairly quickly. I must say the hot noodle soup was pretty decent! Checkout was smooth, officers were all very nice and kept checking to make sure we had a good stay. I would return, for the price and the service - this was one of the best stays we had experienced in China. We had an uneventful situation after checking out. We left my son's stuffed toy in the room and only realized after we arrived home late in the evening. By then, my boy was in tears as he had the toy since birth. I quickly reached out to the hotel and thankfully was attended speedily by Yuki and Jessica who got the housekeeping team to search for it. By this morning, they located the toy and arranged to deliver to us. At this time as I am writing this, the toy is on its way back home. I cannot be more thankful, so thank you to everyone mentioned, you have been nothing short of excellent! Happy New Year to the Sheraton team!

We thoroughly enjoyed our stay at your hotel. We truly appreciated the hotel arranging a cake for me and providing a playground pass for my child. The breakfast was delicious, offering a variety of food options. The service was professional, thanks to the check-in staff and the concierge. The hotel is quite new, and it was convenient to have the mall on the hotel's second floor. The rooms were clean, tidy, and quiet. Jisoo at the children's playground was exceptionally polite and patient.

2nd over 5 days.It has been a good experience. Especially the 23rd Floor view at night. Fantastic. At price of S$95 per night, i will definitely recommend.

The room is spacious and bright, you can see the Macau Grand Prix, lying on the sofa looking at the exterior, the mood is really good, eating snacks at night watching the projection giant screen movie, very enjoy. The breakfast was delicious. There was a lot of variety and it tasted especially good! Highly recommended! Very nice hotel!