5-Star Hotels in Heilongjiang, China

This was an incredible hotel. We stayed here for 4 nights during the Ice Festival with 3 kids. We had the family themed room and our kids loved the kids room. It’s basically a kids themed room that’s conjoined with a regular king sized room with an adjoining door between the rooms. It’s perfect for young kids. The staff is incredibly kind and courteous. The service is top notch. The bellman/porter staff at the front are some of the best I’ve ever had in Chinese hotels. Many staff including Max went out of their way to make sure we were well taken care of. The breakfast had so much variety and was very luxurious. The service here was great as well and our waitress Air did a great job helping our kids. The location is really convenient being right across the street from a Line 3 Metro Station and across the street from where you can take the cable car across the river to Sun Island. It was a short walk to Central Avenue. No complaints at all. Would definitely stay here again. The only thing that could be better would be if it had a pool since our kids love pools. Thanks for a wonderful stay and service!

The hotel is absolutely beautiful; the moment you walk in, it feels like stepping into a fairy tale. The service is also excellent, and the breakfast especially deserves high praise. It was incredibly delicious, with a wide variety of dishes and great flavors. The hot dishes, in particular, were superior to many five-star hotels. I was even surprised to find roasted lamb leg and abalone at breakfast, and the sausages were also tasty. The hotel bed was exceptionally comfortable, from the pillows to the mattress. Out of my nine-day trip to Northeast China, this was the most comfortable bed I've slept in. The location is perfect; you step right out onto Central Street, and within 200 meters, there are countless highly-rated restaurants. The only minor downsides are that the elevator is a bit slow, possibly due to it being an older building conversion, and the room was a bit small. However, the hotel thoughtfully upgraded us to a larger room. All in all, it's highly recommended. Upon leaving, they even provided a lovely souvenir gift bag with good quality candies and wafers, as shown in the picture below.

One hundred praises wouldn't be enough for the Junyi Courtyard Scenery Hotel! During my four-night stay in Harbin, the service at this hotel wasn't just 'good'—it was 'like family.' Every staff member, from those at the entrance and front desk to the restaurant, bar, and housekeeping, greeted us with warmth and enthusiasm. We had an early morning flight and needed to leave the hotel around 7 AM, but the hotel restaurant's normal breakfast service starts at 7:30 AM. We had already resigned ourselves to going to the airport on an empty stomach. The night before, when we asked the front desk, a female staff member said she would try to arrange something. The next morning, a tall male staff member gently knocked on our door, informing us that three bowls of beef noodles were ready downstairs and asking if we needed help with our luggage. This truly made us feel what 'customer-centric' service means. The continuous, all-day dining care, beyond this special breakfast, also left us extremely satisfied. The rich breakfast allowed us to start our day feeling energized. Even better, the complimentary afternoon tea (milk tea, snacks, desserts, fruits) from 11 AM to 7 PM meant that every time we returned from the freezing cold, we could immediately get warm and refuel. After 9 PM, there was also a late-night snack service (like wontons). When my family member fell ill, a female and male staff member very thoughtfully brought some up to our room—it was incredibly heartwarming. The hotel also has a complimentary self-service laundry room, complete with detergent, which was already a big plus. But what made it even better was when the cleaning auntie saw us carrying a pile of laundry. She immediately and enthusiastically offered, ”Give it to me, no problem, I'll help you wash and dry it!” We returned that evening to find our clothes neatly placed in our room. This proactive attitude, genuinely wanting to help guests solve their problems, made us feel as if we were being cared for at home. During the Christmas season, the hotel also prepared lovely little Christmas gifts for children, making the holiday cheer absolutely full. For families traveling with kids, this hotel is sincerely recommended!

Service: The service attitude exceeded our expectations, it was excellent! They even gave us a beautiful little dress when we checked out. The location is pretty good, and the hotel decor feels quite new. P.S. The mattress was incredibly comfortable. Overall, it was great value for money.

This hotel is located right by the Songhua River, about 100-200 meters from the Flood Control Monument, which is super close. It's also very convenient to walk to Central Street. The hotel's service is fantastic; the staff at the entrance always helped us with our bags and opened doors whenever we came and went. All the service staff greeted us proactively. The only slight drawback was that the washing machines in the laundry room were a bit run-down, probably due to frequent use, but that's a minor issue. I still highly recommend staying here! They even gave us a welcome gift upon check-in, which included drinks and a small map. Plus, there's a nightly milk service! Great!

A very nice hotel. The bathroom, washroom, shower room and bed are separated, which does not affect sleepers. The double room has two washbasins, which is great! The breakfast is also very good, and there is also a rich afternoon tea, but the parking is a little bit difficult

This hotel is really fantastic. It is clean, the staff are friendly and helpful and the location is absolutely perfect -- close to places to eat, shop and close to the pedestrian street. The room is lovely, with mini bar, a little couch, a tub and its clean and lovely. The staff brought and left me snacks, and brought me delicious fruit. Plus I found the people of Mudanjiang to be really friendly and lovely as I walked around the city.

The hotel has breathtaking views from the room, fitness center and breakfast restaurant. The fitness and swimming pool area are excellent. Breakfast had a wide selection of Western and Chinese food. However, I was still a little bit disappointed. The hotel is definitely overpriced and not worth it's value. I came there to celebrate my birthday and clearly stated it in the form that they had sent to me on my email. Usually, the hotels of this level leave a birthday gift of some kind, something like a cake or else. But I didn't get anything, not even a complimentary platter of fruit in the room. I just feel a little bit confused, I think hotels of such level should take such things into consideration. P.S. I want to give special thanks to a swimming pool member Ray Wu, he was very kind and helpful.

The hotel is conveniently located just 50 meters from the subway exit, which is incredibly convenient. They offer afternoon tea vouchers, a fruit welcome, and even provide traditional Chinese floral padded jackets for photos, which is excellent value for money at this price point. The breakfast spread is also very rich and varied; I saw many flight attendants and foreigners there, suggesting it's a well-regarded hotel. Both the front desk staff during check-in and the concierge who helped with luggage storage were incredibly patient and had excellent attitudes. Their service quality far surpasses other hotels in the same price range. The last time I was this impressed with service was at a Sofitel hotel.

This hotel boasts an excellent location, very close to the Songhua River and Central Street. The staff were warm and polite, and they even upgraded my room. I had an unexpected situation that prevented me from checking out on time, but the front desk was incredibly thoughtful and made arrangements accordingly. The service was impeccable, and I'm very satisfied.