5-Star Hotels in Henan, China

The high-end hotel experience was absolutely fantastic! The rooms were spacious and bright, with brand new, well-equipped facilities. The executive lounge offered a rich variety of food, and the drinks were delicious. Maggie, a service staff member, was professional and kind, proactively offering help with mailing services. The room type had an excellent view, making it the perfect choice for rest and relaxation.

The hotel is very close to Shaolin Temple. However, it's split into several buildings, which makes getting around quite inconvenient, especially on a rainy, windy, and cold day when you're lugging luggage and trying to get to building #3 with an umbrella. It's really, really inconvenient. You have to walk to building #1 to get in and out, or stand by the roadside in the cold wind waiting for a car. The hygiene was okay, but the room didn't even have a fridge or a smart toilet, which honestly makes it fall short compared to other hotels.

This stay exceeded my expectations. The hotel's location is incredibly convenient, with plenty of dining and shopping options nearby. The front desk service was incredibly warm, with friendly and professional staff who made me feel right at home. Check-in was efficient, and the concierge even proactively helped with my luggage. The excellent service was a real highlight.

This hotel is located in Zhengzhou's old town, with convenient access to shopping and dining, and is very close to Zhengzhou Railway Station. I purchased a package that included a complimentary double seafood buffet dinner, which offered excellent value for money and high-quality food. Thumbs up! The hotel's service and hygiene were also quite good. Staff proactively helped with luggage and greeted us upon entry and exit. We also received a free room upgrade, and the welcome fruit was very generous! If I had one suggestion, it would be to improve the quality of the toothbrushes and combs. For double rooms, it would be best to have toothbrushes in two different colors. Overall, I was very satisfied with my three-day stay and will choose this hotel again next time. 😊

The hotel's location is incredibly convenient. It's just a 10-minute walk from Zhengzhou East Railway Station's west exit – super close! Getting to the city center by taxi or subway is also a breeze. You can even walk around the station to the original Mixue Bingcheng store, though I heard the queue is notoriously long, so I skipped it. I also heard that Pang Dong Lai will be opening next door in October. I happened to be here during Zhou Shen's concert, so rooms were hard to come by! The room itself was large and clean, and 'Xiao Ka' at reception was very friendly and provided excellent service. If I get the chance to visit Zhengzhou again, I'll definitely choose to stay here.

The room was clean and tidy, and they even provided a complimentary fruit platter as a welcome gift. It's very close to the marathon starting line, and the hotel thoughtfully arranged breakfast before and after the race. The front desk service was very enthusiastic and they even organized a hotel car to transport the participants. Plus, it's super close to the Anyang Museum!

I would like to express our sincere appreciation for the professionalism and warm hospitality we experienced during our recent stay at the Luoyang Marriott. From the friendly doormen who welcomed us upon arrival to the pleasant fragrance that greeted us in the elegant, modern lobby, every aspect of our stay reflected comfort and attention to detail. The front desk staff were consistently courteous and attentive, making our visit both relaxing and enjoyable. We stayed in Room 2112, which was exceptionally well maintained. The bed was clean and comfortable, the bathroom and shower were spotless, and the minibar was properly stocked. Although our sightseeing schedule in Luoyang kept us busy and prevented us from using the indoor swimming pool, it looked beautiful and very inviting. The breakfast buffet offered an impressive variety of options, including hot and cold dishes, an egg station, fresh salads, cheeses and cold cuts, desserts, espresso coffee, teas, and cold beverages. I have a sensitivity to seed oils, and I would especially like to thank the kind lady at the egg station who graciously prepared my eggs in butter each morning. I would also like to recognize Bella, Rachel, and Felix at the front desk for their outstanding assistance and for kindly accommodating our request to extend our stay by an extra night. Special thanks as well to Alvin in the breakfast restaurant, who always had my favorite picante sauce ready and provided exceptional service. Their thoughtfulness and attention to detail made us feel truly valued. Thank you to the entire team for making our stay so memorable. The service, hospitality, and overall experience exceeded our expectations. In fact, our 8-year-old daughter has already said that she wants to return to Luoyang—and stay at the Marriott again.

The environment here is great, and the sunken bathtub in the room is huge, making for a very relaxing soak. The hotel provides a shuttle bus that drops you off right at the entrance, and it's just a 3-minute walk to the Duanmen Gate of Qingming Riverside Landscape Garden. However, the hotel's service left a lot to be desired. My daughter got sick and needed to go to the hospital urgently, but when I asked the front desk for help, their responses were incredibly cold and unhelpful. They said things like, ”You can search for a hospital yourself,” ”Call a taxi yourself,” and ”We don't know.” While I ended up arranging everything myself, their completely indifferent attitude was really off-putting.

The rooms are spacious and elegant, and the hotel offers 24-hour butler service. The water temperature is perfect, making for a truly comfortable stay. It's incredibly thoughtful that they provide a business car for pick-up and drop-off at the station. There's also an à la carte breakfast and an infinity pool, making it an excellent spot for a relaxing vacation. The environment is also fantastic.

I stayed at this hotel on two separate occasions, and both were terrible experiences. The heating system does not shut off—the room turns into an oven, and the entire floor felt overheated. I couldn’t sleep at all and had to wake up several times during the night not knowing what to do. The thermostat doesn’t work, so there is no way to control the temperature. During my first stay, the room didn’t even have a window; they brought in an external AC and later moved me. On my second stay, the room had a window, but it didn’t help—the room stayed extremely hot. After two stays with the same issue, this is clearly a persistent problem. I will not be returning.