I came to Xuchang specifically for Pang Donglai, but I didn't expect to be attracted by the hotel I chose blindly. To be honest, the service is better than that of many five-star hotels of international luxury brands, more in line with the needs of Chinese people, and fully demonstrates Chinese culture. Special thanks to Ms. Xu Zhe at the lobby front desk this morning and Ms. Du at the front desk of Building 8.
1. Environment: Thousand acres of Chinese garden resort style, a bit like Gran Melia. Some leaves in the surrounding Yinmahe Park have turned yellow🍂, but the hotel's greenery is particularly good, with a spring scene. The room basically starts at 50 square meters, and the hard decoration materials are five-star level.
2. Hygiene: This is the first time I have seen a hotel where all towels and water cups are packed with protective film dust bags. They are all sterilized at high temperature. The free silk pajamas are also ironed and covered with dust bags, which is very friendly to patients with mysophobia.
3. Service: Better than Haidilao, shoulder to shoulder with Pang Donglai
1️⃣From quick-acting heart-saving pills to children's diapers, bottle cleaners, mosquito repellent stickers, mobile phone holders for middle-aged people, mahjong🀄️, and contact lens cases, all are available for free 24 hours a day. See the picture below. Those with children can really come directly.
2️⃣This is the most heartwarming lobby reception I have ever seen. After 9 pm, there is freshly cooked stomach-warming porridge. If you leave the hotel early in the morning, you can send a breakfast bag (disinfectant wipes, milk, bread, bananas, nuts). All the small items that may be used are placed in the lobby and can be picked up by yourself. The luggage will be delivered to the room at the same time, and snacks, snacks and fruits will be brought together, and there is already a portion in the room.
3️⃣There is a free rental of Hanfu physical examination at the entrance. Adults and children can choose it and return it when you leave the hotel. There are also pens, ink, paper and inkstones. Raw rice paper can be delivered to the room, which is very suitable for friends who love calligraphy.
4️⃣There are dozens of selected good books in the room, humidifier, Three Kingdoms dolls, and bottled water starting from 8 bottles and unlimited supply, which is especially suitable for making milk for babies. Laundry detergent and Dettol hand sanitizer are all standard. The products of the Chinese brand Herborist are really easy to use, much better than L'Occitane in InterContinental. This is the first time I can wash my hair without conditioner.
5️⃣Breakfast actually has the autumn and winter soul of northerners - mutton offal soup! After autumn, there is nothing that a bowl of mutton offal soup can't solve.
6️⃣When you leave the hotel, you will be given products from Pangdonglai!
7️⃣All staff are very enthusiastic. They will enthusiastically tell you that the power bank can be used for free for two hours, will take the initiative to ask you what you need, and can arrange for China Merchants Bank to exchange foreign currency at home. They will take the initiative to greet the children playing in the garden and tell you where is suitable for children of different ages to play. They will enthusiastically talk to you about the culture of the hotel.
8️⃣If there is a wedding, engagement party, or daytime banquet, we will provide free red wedding decorations according to the theme, acrostic poems with children's names, and handmade Ruyi fans for the elderly.
Xuchang is really a city led by Donglai culture. There is nothing that cannot be done as long as you can think of it.
