5-Star Hotels in Henan, China

This stay exceeded my expectations. The hotel's location is incredibly convenient, with plenty of dining and shopping options nearby. The front desk service was incredibly warm, with friendly and professional staff who made me feel right at home. Check-in was efficient, and the concierge even proactively helped with my luggage. The excellent service was a real highlight.

My last stop in Luoyang was such a pleasant surprise! The butler-style service made me feel meticulously cared for the moment I walked in. I booked a courtyard hot spring room, and it just so happened to be snowing heavily in Luoyang. Soaking in the hot spring indoors while enjoying the snowy courtyard view was absolutely blissful! The breakfast was a mix of buffet and à la carte. The à la carte dishes were incredibly well-prepared! I ordered the eggs Benedict and waffles, and they were super delicious! Even the fruits served with the waffles were fragrant and sweet, which really shows the hotel's high standards for quality. Plus, the hotel offers complimentary shuttle service to and from the station, which was a huge convenience for me traveling with luggage and a child!

Several friends highly recommended we stay here if we were visiting Longmen Grottoes. I'm glad I listened to their advice, because their taste is excellent! The hotel is located on East Mountain, facing the Longmen Grottoes on West Mountain across the river. You can even see some of the grottoes from the rooftop terrace of Building 5. The hotel is right next to Xiangshan Temple and surrounds Bai Garden, offering beautiful scenery at every turn. The service is also excellent. You can book an electric shuttle at the front desk to take you to the East Gate of the Grottoes, then walk or take another shuttle to the Northwest Gate ticket office. After exploring the Grottoes and Bai Garden, it's just a short walk back to the hotel. The room type we booked even included a free send-off service to the station, which was very convenient. While the decor might be a little dated, the facilities are complete. It's clean and hygienic, with welcome fruit and complimentary snacks and drinks. The breakfast offers a wide variety of dishes, all rich and delicious, though the coffee was really not good, haha. We had lunch in the banquet hall, using a BOGO deal from Ctrip for two people, and the portion sizes were incredibly generous and tasty! Upon check-in, we received a voucher for the tea room on the upper floor's terrace. Enjoying tea and a book there was incredibly pleasant! The lady working at the tea room provided amazing service. Overall, I highly recommend it!

Skvelý Excellent stay with amazing atmosphere, highly recommended! Room: Very spacious. Firm beds, great pillows, and duvets. Perfect for a good night's sleep. Hotel: Elegant interior design. Delicious and excellent breakfast choices. Location: Right next to the lake with a pedestrian zone. Great evening atmosphere with street singers. Staff: Highly professional, kind, and helpful. Great English speakers, used a translator when needed. Negative: Requested a non-smoking room, but it smelled like smoke despite the ”No Smoking” sign on the table. Overall a fantastic experience, I would definitely recommend this hotel to everyone!

Excellent location , next to shopping mall with nice shops and nice restaurants . Can just walk to the mall. Hotel staff service is average , quite cold and not enthusiastic . No aircon because it is not summer as the rooms are 26C and can’t do anything . Asked for extra fan otherwise can’t sleep , too warm.

Animal Kingdom was a lot of fun, and my child had a blast! The fact that hotel guests get unlimited access is great – we didn't finish exploring on the first day, so we could go back and play again the next. The hotel's decor is also nice, with a consistent children's theme. However, the hotel uses central air conditioning, and the room temperature was 30 degrees Celsius. We couldn't turn on the cooling; only natural air was available. It was so dry and hot, and we had no choice but to open the two small windows at the top. This meant we couldn't close the curtains either, and we barely slept all night. To top it off, the staff at check-in were unhelpful and didn't even respond to our questions, which was really frustrating.

This hotel stay truly exceeded my expectations and touched my heart. The complimentary afternoon tea was a lovely and thoughtful touch, showcasing the hotel's meticulous and attentive service. The front desk staff went above and beyond, helping us with our luggage and resolving issues with a smile, making every moment of our stay comfortable and reassuring. I will wholeheartedly recommend this hotel to my friends, as I'm sure they'll experience the same wonderful warmth and hospitality. I look forward to my next visit!

The hotel is located in the city business district, with complete supporting facilities and convenient transportation. At the same time, the sanitation is impeccable and clean and tidy everywhere. Manager Liu in the front office is super intimate, warm and professional. The room has a wide view and is particularly comfortable to live. I will definitely come again next time.

Facilities: I booked a twin room, which was very comfortable to sleep in. The hotel also allows you to choose pillows. I chose a buckwheat pillow, which was very good. The hotel shower has a large amount of water and a stable water temperature, which is very good. The overall sound insulation of the room is OK. There is everything that should be in the room. There is a lot of water, and there are also double milk, fruit, and two bottles of drinking water from Pangdonglai, which should be unique to Xuchang. Hygiene: The room hygiene is good, and I didn't find any problems with hygiene. Environment: The hotel is very large, the lobby environment is very good, and the breakfast buffet environment in the morning is also very good. Service: The lobby reception staff and front desk service are relatively good. They will call to inform the hotel's services in time, and the hotel will come to inquire about the needs and arrival time after booking the hotel, which are all very good. Welcome fruit: Welcome fruits include cherry tomatoes, oranges and cucumbers. Exclusive double Pu Yue Shui Hui bath: A free bath ticket was also given, but I didn't go.