5-Star Hotels in Henan, China

Stayed for a one-night layover - hotel is very close to the airport but unfortunately there aren't really any sidewalks on the way to it so it's not walkable. While we took a cheap taxi, if you contact them they will also send over a shuttle for free. As with everywhere in the area including the airport itself, English was not particularly fluent but some desk staff spoke enough that there wasn't any problem, and translation apps work well now otherwise. The room was huge and everything was clean and pleasant. Zhang was particularly helpful taking up our bags and shuttling us back and forth to the airport which is also the metro stop. Great experience.

Location: A taxi from the city center costs about 40-50 yuan, and from Longmen Grottoes about 25 yuan. In other words, this location is in the middle of nowhere, so be careful if you're not driving and don't want to spend the money on taxis. Facilities: They say it opened on April 19, 25th, but the facilities are a bit underwhelming. The door sinks and is difficult to open. The bathroom seal is almost falling off, and the push-pull handle is stuck backwards. The sink is high, and people under 1.7 meters tall, whether men or women, will get soaked constantly. The worst part is that the hot water comes out as a yellow muddy mess. The elevator is either broken or unresponsive, and the button area is almost falling off. It's really scary. Aside from the relatively spacious space, everything else feels desolate. Cleanliness: Construction was ongoing while the hotel was operating, and there was dirt everywhere. I couldn't tell whose hair belonged to me in the room. Service: The hardware and software are substandard. I don't know why they have such confidence, but none of my requests were met. Furthermore, the welcome fruit was listed when I booked, but I didn't see a single peel. There is no pick-up service, nor is there any free Hanfu rental. In short, the platform should be regulated. The exaggerated publicity is a bit too much and it is basically a scam.

The hotel service was absolutely exceptional, to the point where you almost feel pampered! First off, they offer an airport/train station pick-up and drop-off service. For pick-up, they hold a sign, and upon entering the car, you're offered refreshing towels, special peony cakes, and sliced fruit. Inside the hotel, nearly all staff members—from the buffet service to housekeeping, and even staff just passing by—demonstrated an incredibly high level of service awareness. The only exception was two rather arrogant front desk ladies on one particular day, whose attitude was quite dismissive. Breakfast was also fantastic, which we thoroughly enjoyed. My dad was especially pleased with the salmon, and there was a wide variety of snacks available daily. On our second day, upon returning to our room after a stroll, the housekeeping staff noticed I had hand-washed some intimate apparel. She thoughtfully left a sweet note, along with some laundry detergent and hair ties. It was incredibly heartwarming! We also received small gifts every day – I got two fridge magnets, a small mirror, and a Labubu keychain. My husband joked that I was completely won over by all the little presents, but honestly, that's not the whole story; I genuinely feel the overall experience far exceeded its value for money.

The lady at the front desk noticed we had a child and kindly upgraded us to a larger room. The room was clean and quite spacious upon entry, and the bed was huge. Our family of three slept comfortably without feeling cramped at all. The hotel pool was also great. It's not open to external private coaching, so when we went in the morning, it was just our family. This was a pleasant change from some hotels that open to the public and become so crowded you can barely move! And of course, the InterContinental breakfast was superb and extensive. The service was also excellent; staff even proactively offered to make my coffee. The hotel is connected to a shopping mall, making dining and shopping extremely convenient. We drove here, and just a small suggestion regarding parking: for out-of-town guests like us, the hotel signage for parking was a bit sparse. We ended up driving around for quite a while before finally finding it tucked away in a corner on Basement 3!

A truly five-star experience with five-star service. While some facilities are a bit dated, the room was spacious and the overall stay was very comfortable. We received complimentary welcome fruit upon check-in and a small farewell gift upon departure. The hot water for the shower wasn't quite hot enough, but when we reported it to the front desk, their response was incredibly quick. The engineering team immediately came up to adjust it – that level of responsiveness is truly commendable. The next day, we booked the hotel's car service to visit Shaolin Temple. The concierge team generously upgraded us to a Mercedes-Benz executive van free of charge. Our driver, Mr. Liu, was an excellent driver – both fast and steady. We wish the hotel continued success and a flourishing business.

I had a wonderful one-night stay at Hilton Zhengzhou. The room was clean, spacious, and very comfortable. The service was excellent—staff were attentive and professional. The breakfast buffet offers a wide variety of delicious food to suit different tastes. Overall, a great experience, and I would definitely recommend staying here!

The best hotel in Xinxiang The location is excellent and it is very close to the highway intersection. There are many supermarkets and food around, and all kinds of conveniences. There is a large parking lot at the entrance of the hotel, and the security guards at the entrance are warm and thoughtful. The front desk beauty is considerate and meticulous. The room facilities are complete and the breakfast is rich. The hotel is equipped with a gym, the equipment is simple and practical, the management is orderly, and the service is in place.

This is a challenging hotel to review, so I'll just provide an objective description of its pros and cons, and you can make your own decision. I've visited Luoyang many times, and on this trip, I finally managed to book tickets for the Luoyang Museum, bringing my kids along for a few days. Big data truly delivered – right after I secured the museum tickets, Xiaohongshu (Little Red Book) aggressively recommended this hotel. Frankly, most of what was shown on Xiaohongshu was accurate. The welcome staff were warm and attentive, room service was incredibly prompt, and complimentary snacks were readily available (including free beer, instant noodles, and ham sausages). But beyond that? The rooms were quite small, lacking a separate shower. The showerhead was fixed directly above the bathtub, only adjustable by angle, not position. I considered a bath, but finding a non-slip mat already in the tub, I ultimately abandoned the idea. The air conditioning was old and noisy at night. The mattress offered poor support, so those who prioritize sleep quality should be cautious. The toilet seat and lid lacked a soft-close mechanism, so you had to lower them gently to avoid a jarring noise. And the water stains on the showerhead and faucet weren't due to poor cleaning, but rather the indelible marks of time. In conclusion, this is a hotel of stark contrasts. While it provided excellent value for money with its room service for around 600 RMB a night, the limitations of its physical facilities and hardware ultimately set a ceiling on the overall experience.

The location is excellent, the transportation is convenient, and travel is convenient. The hotel parking space is very convenient. The lobby is simple and elegant, with a reasonable layout. There are various types of tea at the front desk, which is very good. Xiaohe at the front desk has attentive service. The room has good lighting and is very clean. Highly recommended

Second visit to Henan, thinking of visiting Pang Donglai in Xuchang, stopping in Luohe on the way, and choosing Sheraton Hotel, the facilities and environment are good, the price-performance ratio is also high during the Spring Festival, parking is convenient, the service is good, I asked the aunt for 2 bottles of water, and the aunt was afraid that it was not enough and gave me 3 bottles 😂. The first time I had stewed noodles in Henan, there was a lot of mutton, but later in other cities there was less and less meat 🙈. It was quite a distance from Luohe Ancient Town. The Wenfeng Tower in Luohe Ancient Town was filled with various blessings, which was also a beautiful landscape.