5-Star Hotels in Jilin, China

The city by the river is like a painting, with clear skies as evening falls over the mountains. Two rivers embrace a bright mirror, and a pair of bridges cast a colorful rainbow. The stunning views of the river city are all around, the location is excellent, and the service is smart and thoughtful.

I was thrilled to get a free upgrade to a mountain view room. The peak was right opposite my window, offering a beautiful and expansive view. The room layout was practical, and the fact that you needed a key card to access the elevator floor really made me feel secure. Although the room facilities weren't brand new, they were well-maintained. The butler service was incredibly enthusiastic, attentive, and thorough, and the housekeeping staff were also very friendly. Overall, I was impressed with all the services during my stay. If I ever visit Changbai Mountain again, I'll definitely choose Crowne Plaza Hot Spring Hotel!

The hotel's location is excellent, within walking distance to the floating market and West Market, and the views are great too. The room facilities seem to have been updated, though the shower switch is a bit stiff and requires some force to operate. Other than that, everything else is good. There are also some nice service details, like a takeaway meal box recycling bin, which helps keep the room free of odors. The hotel service is generally very good, and the VIP service is excellent, providing thorough care. The hotel's food and travel guides are very practical.

The room was very comfortable, and the breakfast had a great variety. The front desk staff were incredibly warm and thoughtful; they even swapped out the coffee for any other drink for the complimentary afternoon tea since I was with my child, which was so considerate. Plus, the sunset views from here are absolutely stunning.

Stepping into the Grand Hyatt Changchun again, a familiar warmth enveloped me. On the coffee table lay a handwritten welcome card – the same familiar handwriting, a faint scent of ink, like a note left by an old friend. I've stayed here countless times; I'm no longer just a guest, but someone returning home. The hotel remembers my preferences, and they take the time to carefully craft a 'welcome back' that feels like poetry. No matter how rushed my travels, seeing those words immediately puts my mind at ease. It's not a perfunctory printout, but a sincere, handwritten gesture. In an era where everything is fast-paced, it's truly a gentle touch of hospitality when someone is willing to slow down for you. My heart settled. This, perhaps, is what true, elevated hospitality looks like: no templates, just heartfelt care.

The hotel experience far exceeded my expectations. The location is excellent, just a few minutes' walk to the subway station, making travel incredibly convenient. The room was clean and tidy, with soft and comfortable bedding. It was also well-lit and soundproof, ensuring a very pleasant stay. The facilities were complete and well-maintained, with stable hot water supply and strong Wi-Fi signal, showing attention to detail. The front desk staff were warm and attentive, efficiently handling check-in and thoughtfully recommending local dining spots and sightseeing routes. The breakfast offered a wide variety of fresh and delicious options, providing great value for money. Overall, the service was professional and meticulous, from check-in to check-out, the entire experience was seamless and highly satisfying. I will definitely choose this hotel again for my next trip.

This was my second stay at the Hyatt, and visiting in spring offered even better value for money and an improved experience. The breakfast, as always, was fantastic – a wide variety of delicious options, and the staff were incredibly warm and professional. I highly recommend the Eggs Benedict and the 'shaobing' (flaky sesame bread), they were absolutely amazing! This time, our room was upgraded to a suite, and Michelle was an absolute gem – beautiful and incredibly nice. She really understood our needs as a family traveling with a child, patiently explaining everything and recommending beautiful sights. [Thumbs up, thumbs up, thumbs up] I'd love to come back to the Hyatt in summer or autumn to enjoy the scenery, beauty, and food. Oh, and I'm one of those chosen by Tianchi – I got to see Heaven Lake again! [Smiling face, smiling face, smiling face]

The hotel's location is a bit remote, but that's typical for hot spring hotels. I communicated with the front desk a few days before arrival. I sent them my high-speed rail information and scheduled a pickup at Changbaishan Station. So, despite the somewhat remote location, the hotel's shuttle service was excellent. The front desk staff were also very good. When I arrived, I had intended for the front desk to book a rafting trip for me, but it turned out the hotel's contract with the rafting company had expired, so we had to sort it out ourselves. (I had inquired with the front desk a week prior, and they said it could be arranged there. I was surprised to find upon arrival that the hotel had just canceled its contract with the rafting company.) I want to be clear, I'm not blaming the hotel; it was just bad luck. I do hope the hotel can continue to assist out-of-towners in the future, as foreigners often face difficulties booking things in China without local phone numbers. I wanted to see Tianchi Lake, but it was closed all three days I was there. Rafting was also out. So, I ended up staying at the hotel. However, I enjoyed several hot spring baths, visited the gym, and the hotel can also arrange skiing for you. We didn't go skiing because we had elderly people with us. So, staying at the hotel wasn't bad at all. There are only two restaurants: a Korean restaurant and the hotel's buffet. The food was good, but the dinner shrimp seemed to be limited. I arrived at 7:30 PM and only got two shrimp, while my dad got five. Then there were none left, and the restaurant staff didn't replenish them. The room was very large and clean. I particularly liked the rooms at this hotel. The hot spring has both indoor and outdoor sections. I might return in the future.

The hotel environment is undeniably beautiful. We had a packed two-day itinerary, so we didn't stay long enough to fully enjoy all the amenities, but the hotel breakfast was incredibly diverse. The hot spring area was also very comfortable and beautiful, with very few people around. The hotel's small forest and swings were great, and the blue hour was absolutely stunning. The room was spacious, the bed was huge, and the bathtub was perfect for a soak – they even provided disposable tub liners. Anything we needed was delivered promptly, and the butler service deserves a five-star rating!

The reception staff was incredibly welcoming and patient, thorough, and welcoming. Throughout my stay, the room service and other staff were incredibly helpful and responsive, with a thoughtful attention to detail. The room was clean and comfortable, with comprehensive amenities, making for a truly comfortable stay. Overall, the attentive service is highly recommended and I'd definitely stay here again!