5-Star Hotels in Jilin, China

An older, upscale hotel with facilities and a layout that were top-notch in its time. While the hotel may be older, the service is still excellent! I really liked the butler online service; it's a much better experience than a budget hotel. Our family of three had a very spacious and comfortable stay! It's dry in Changbai Mountain this season, and they thoughtfully provided plenty of water! We really needed it! I haven't drunk this much water in a long time!

This is an excellent hotel with incredibly warm and attentive service! Firstly, it's the closest hotel to the old mountain gate, just a 2-minute walk away, so we didn't have to queue at all during the National Day holiday. Secondly, they offer high-speed rail pick-up and drop-off throughout our stay, and can also take us to nearby attractions. Thirdly, the breakfast was amazing! The restaurant staff were very enthusiastic and proactively asked if we needed anything. The ginseng chicken soup, noodles, dumplings, and wontons were all delicious and plentiful, perfect for us southerners. Fourthly, a dedicated butler was provided. Butler Li Chao was incredibly responsible and always ready to help with anything. Fifthly, all the front desk staff were wonderful. They helped with our luggage and reservations, and the service was exceptional. They even upgraded us to a family room when they saw I was traveling with two elderly family members, which I really appreciate. Sixthly, the hot springs were superb, and we could book them anytime. Seventhly, there's a food court right next door, making dining very convenient. The stone pot bibimbap, stir-fried pork with kimchi, and BBQ were all delicious. Eighthly, the hotel provided complimentary access to the Volcanic Stone Forest attraction, river trekking, and ginseng digging, all of which were a lot of fun and suitable for the whole family. My family had a fantastic time, and we'll definitely stay here again on our next trip to Changbai Mountain.

During my stay at the hotel, the service was excellent, especially the concierge, Xiao Hui. He was incredibly helpful, answering all our questions and taking care of every detail – a huge thank you to him! Also, the young lady at the front desk on the night shift on the 19th was very enthusiastic. However, I have to complain about the Chinese restaurant. My dad took my child there and ordered black truffle fried rice and stir-fried beef. I don't know if it was because they ordered too little, but the food never came. When they asked a female server about it, her attitude was extremely dismissive, just saying, ”Just wait!” I'm not sure if she wasn't properly trained or if she was just being selective with customers. Later, they asked a manager, who also couldn't give a definitive answer. In the end, they just ordered takeout to the room. Besides this one issue, everything else was great.

The room was incredibly spacious, which I really appreciated! Especially when the afternoon sun streamed in upon arrival, it felt wonderful. The small bed's mattress was a bit firm but perfectly fine for sleeping. The hot springs were very crowded, so soaking in the room's bathtub was a good alternative. The staff were all very welcoming. The breakfast selection wasn't super extensive, but it depends on your taste; you'll definitely get enough to eat. The only issue was the weak air conditioning in the breakfast area, though the room's AC was excellent. The coffee in the lobby was quite good, worth trying. Parking was convenient, with plenty of space right out front.

First of all, this review is based on the National Day holiday period and an average nightly rate of 1,500 RMB. The location is great, and the resort views are also lovely. Issues: Having to wait in line for breakfast, no swimming pool, and sharing a hot spring located at another hotel within the scenic area. These are structural limitations and somewhat understandable. However, we were dissatisfied with the following: Perhaps because the hotel is not very new, the bedding had a damp smell. The standard pillows provided were extremely soft, so we called the front desk to ask for alternative types. We stayed for two days in two rooms, and every single time we made a request, it took at least three phone calls and over an hour to resolve. No one would follow up unless we chased them, latex pillows were never available, and on the second day, we were only provided with one buckwheat pillow. Since the room was quite warm and the duvet provided was extremely thick, our sleep on the first night was very uncomfortable. On the second day, we moved to a larger room and discovered that it actually came with a thin quilt?! For a similar price, the bedding differed so drastically. While I was at the gym, the hotel experienced a blackout. There was no staff member present in the gym, and no one checked on it or followed up afterward. I was left alone in total darkness in the gym for five minutes. Just imagine the sense of insecurity and the potential hazards involved. The hotel's subsequent handling of the situation was zero. For a mid-to-high-end hotel, I really wonder how they plan to deliver good guest service. To sum up, the price, service, and overall facilities do not match. Most hotels in this resort area are pretty much the same—I’d recommend looking at other options.

After our trip from Changbai Mountain, I contacted the hotel, and Lindy and Crystal were professional, efficient, and patient throughout. We booked a family room, which was spacious. The tent, rocking horse, and other arrangements for the kids were very thoughtful, and our child had a blast as soon as we entered the room. The hotel also provided children's slippers and bathrobes, showing great attention to detail. As night fell, back at the hotel, our child also had a wonderful time at the kids' club and the pool. We'll definitely come back to Shangri-La next time we visit with our little one!

This was my first time visiting Changbaishan. While the outdoor temperature was well below freezing, the indoor environment was extremely warm and cozy. The room features plenty of wooden furniture, creating a very welcoming atmosphere. The bed was exceptionally soft, providing me with a fantastic sleeping experience. The floors were smooth and comfortable to walk on barefoot, and I didn't find any dust on surfaces I touched. The bathroom was spotless, with no neglected corners or limescale buildup. I had been in touch with the hotel butler before arriving; they provided detailed information about the opening hours of the facilities and the shuttle options for each attraction we planned to visit. As a result, our itinerary went smoothly without any hassle. The hotel has a great variety of hot spring pools. Since it wasn't crowded during our visit, we didn't have to rub shoulders with other guests and could truly relax and enjoy the hot springs. By the way, compared to five-star hotels in downtown Shanghai, the food here—both in terms of taste and value for money—was actually enjoyable and made you want to sit down and relish a meal. This is quite rare and commendable for a hotel located inside a scenic area.

One of the highlights of my National Day trip to Changbai Mountain this year was staying at the Jinhua Hotel! During my stay, I was incredibly well taken care of by our butler, Tutu, every day. It truly felt like a home away from home. Before my arrival, Tutu held a room for me as I was arriving late and even upgraded me to an executive breakfast. On the day I checked in, they brought me some snacks, and on my birthday, they surprised me with a cake. The night before I left, I received a Proya skincare set. I was traveling alone, but it felt like I was surrounded by familiar warmth. A huge thank you again to Tutu! It's rare to find a hotel with such attentive and heartwarming staff; this alone makes it stand out from other hotels. The hotel's environment is also notably convenient and elegant. It's right next to the only snack street and entertainment area in Wanda Resort, making dining, drinking, and entertainment incredibly easy. Especially in the evening, when the ambient lights come on, it feels like stepping into a dreamy fairy tale. It's bustling yet peaceful, with unique and beautiful scenery. It's a shame that the long holiday flew by so quickly. I was truly sad to leave and plan to come back for a spring or winter holiday. I'll definitely stay here again, and I wish Butler Tutu all the best in their career and happiness every day!

For my trip to Yanji, I chose to stay at the Huayi Kairuos Hotel for two nights, and my overall experience far exceeded my expectations. I really have to commend their attention to detail when it comes to service. As soon as we arrived at the hotel entrance, a bellhop quickly came over, proactively took our luggage, and guided us to the front desk for check-in. He also thoughtfully pointed out the electric car charging stations by the entrance, mentioning that if we were driving, we could park directly in their exclusive parking spots, saving us the trouble of finding one ourselves. The front desk attendant who checked us in was exceptionally warm and enthusiastic. After verifying our information, she specifically told us that the panoramic French windows of our Deluxe Family Room overlooked the Yanji River, offering a fantastic view. She also handed us a pre-prepared local sightseeing card, which marked out walking routes to popular spots like the Yanbian University internet-famous wall, the West Market, and the Water Market. She even circled the most authentic ginseng chicken soup restaurant nearby for us. During our stay, one evening we returned to the hotel quite late after exploring. A bellhop, seeing us carrying bags full of Yanji local specialties, immediately came forward to help us with them. He accompanied us all the way to our room door and even reminded us that if the sensor lights in the hallway weren't bright enough at night, we could call the front desk anytime. The next day, when we were heading out for a walk in People's Park, a young lady at the front desk saw that we had an elderly person with us. She proactively offered us two complimentary bottles of mineral water and told us the closest entrance to the park, as well as where to find fewer stairs for an easier walk. The panoramic breakfast experience on the 24th floor was also excellent. The local specialties like Tteok (rice cakes), cold noodles, and kimchi were all authentic. From a window seat, you could directly overlook the entire city night view of Yanji and the sunrise in the morning. The super-sized bathtub in the room was incredibly relaxing after a day of activities. The panoramic French windows offered views of the Yanji River, and our child had a blast playing in the tatami area. The most pleasant surprise was on the day we checked out. We had so much luggage that we couldn't carry it all ourselves. The bell staff were already waiting in the lobby to help us load it into the car. The front desk even specially gave us two small bags of local Korean ethnic minority snacks, suggesting we could eat them if we got hungry on the road. From the moment we entered until we left, the enthusiasm of every staff member felt genuine, not just a perfunctory politeness. They truly put the guests' needs first. If you're visiting Yanji and want a hassle-free and comfortable stay, choosing this hotel is definitely a safe bet. I will certainly stay here again on my next visit to Yanji.

If you're coming to Hunchun, you absolutely *must* stay at the Minzu Garden International Hotel. It's incredibly beautiful and perfect for taking photos. Guests staying on the first floor can rent traditional costumes for free, and each one is clean and stunning. From check-in to check-out, the (domestic) staff were incredibly enthusiastic, helping us with our luggage. The breakfast spread was fantastic, with lots of Korean ethnic dishes like doenjang jjigae, tteok, and dolsot bibimbap. We stayed for two days, and the menu was different each day. The back of the hotel has a large garden villa area, which is the best spot for photos. The rooms are spacious, and they provide complimentary fruit, VC drinks, and snacks daily. They even gave us steam eye masks. They really think of everything to cater to guests' needs. We were originally very satisfied, but there was a minor incident. We didn't realize that some of the reception staff were from North Korea. My family saw a staff member wearing traditional clothing and thought she looked lovely, so they went up to take a photo. She immediately gave a cold glare and walked away, which startled us and made us feel very awkward. Later, a domestic staff member explained that they aren't allowed to be photographed. However, in the service industry, it's hard to avoid guests wanting to take pictures, especially since they perform in various places – piano, guzheng. This made us hesitant to even take out our phones to record anything later on, making us feel quite on edge. When you're on vacation and looking to relax and have fun, the presence of North Korean staff made the whole atmosphere less relaxed. We're not sure what the reasoning is, but as tourists, our experience wasn't great. Because of this, I can't give a perfect score. If they are always there, then we can only not understand but respect it.