This hotel deserves all the praise! The moment we stepped into the parking lot, we were greeted by that signature scent of a five-star hotel. As soon as we entered, the authentic ******* decor immediately immersed us in a wonderful atmosphere.
The front desk staff were incredibly efficient with check-in, and they even upgraded our room for free! While we waited, we sipped on rhodiola tea and enjoyed a welcome dance – it was an amazing experience.
The room design was thoughtful, the amenities were high-end, and every little detail exuded quality.
This is the first hidden gem of a hotel that has made us fall in love with an entire city just because of our stay there!
Hampton by Hilton Shannan is a new hotel that only opened at the end of 2024. The hotel's facilities are very complete, all are intelligent voice control, the mattress is very comfortable, and very clean, the room is large, the toilet in the bathroom is a smart toilet, more advanced than the one in my house, can be remote control, remote control smart toilet This is very suitable for me, Because I'm hard on the toilet on the ordinary. We went to the hotel and gave us a free upgrade of the room type, and also sent welcome fruit. The hotel minibar's Coke Qixi, soda water mineral water is free to drink, breakfast variety is many, taste is also very good, this price is very worth it. And one thing worthy of praise is that the lobby manager also helped me book 5 rooms at Hilton Huiting Hotel Lhasa. The price is 80 yuan cheaper than the above. This service can be praised. I will stay here next time I travel to Shannan.
Hotel near Barkhor Street/Jokhang Temple,Lhasa29.1% of visitors choose this area
GGuest User2026.05.02
Facilities: The room type was very spacious, I booked a two-bed room this time. The cleanliness was acceptable, but the facilities were a bit old, and there was some water leakage. Room service was prompt.
Minibar: Good.
24-hour oxygen supply service: This was very important, especially the 24-hour medical room. Due to severe altitude sickness for the first few days, I spent most of my time in the medical room. Only after taking medication and receiving oxygen could I manage to walk around a bit outside.
Cleanliness: Acceptable, and the turndown service was also good.
Environment: This is arguably the best in Lhasa. After staying one day elsewhere, I spent the remaining days at The St. Regis. During my stay in Lhasa, I mostly dined and engaged in activities at the hotel. The room layout was very well-proportioned, and maintenance was decent. Afternoon tea was just okay, but the Western restaurant had excellent food, and the sweet tea was the best.
Service: The butler, Tina, was excellent. Her service was attentive throughout, and I was very satisfied. Next time I visit Lhasa, I definitely won't choose any other hotel. She even proactively checked in on my well-being.
Hotel near Barkhor Street/Jokhang Temple,Lhasa29.1% of visitors choose this area
GGuest User2026.04.14
This was one of the most satisfying hotels on our Tibet trip. The entire place had a very distinct and local character. When they found out we were on our honeymoon, they upgraded us to a room with a terrace and a bathtub. Our butler, Tsering Dhondup, brought our luggage to the room and gave us a very detailed and thoughtful explanation of everything. He also set up a group chat, and his responses were always prompt. The hotel owner has excellent personal taste; guests receive a complimentary hat and a collection of Tsangyang Gyatso's poems. The mini-bar and snacks are restocked daily, and a 'goodnight drink' is provided every evening. We went out sightseeing on the night we checked in, and were pleasantly surprised the next morning to find that they had even set up a table and chairs on the terrace. The hotel offers a wide range of activities from morning till night. We participated in a sound bath session, which was a unique experience. We'll definitely stay here again on our next visit to Lhasa.
We called ahead to let the hotel know it was our 5th wedding anniversary and hoped they could decorate the room for us. We were so pleasantly surprised when we entered – red bedding and swans folded from towels really showed the hotel's thoughtfulness. Manager Kuang even gave us a tour of the hotel garden, where we met a cute golden retriever named Zhouzhou! I wasn't dressed appropriately to pet dogs, otherwise I definitely would have played with her. We heard they're planning to build a pet park and organize some parent-child activities soon, which sounds amazing. We hope to see it on our next visit.
Special thanks to Aunt Bian Zhen from housekeeping, Manager Kuang from the front desk, and Pubu Zhaxi from security who helped us with our luggage and parking. These three were truly warm, enthusiastic, and responsible. Experiencing such excellent service in the highlands was even better than the St. Regis in Lhasa! Oh, and Miss Baima from the Liao Bar was also very lovely! We had an unforgettable anniversary.
Hotel near Barkhor Street/Jokhang Temple,Lhasa29.1% of visitors choose this area
LLvlingfan0072025.07.13
The room was spotless, and the view of the Potala Palace from here was absolutely breathtaking. The hotel is perfectly situated right behind and to the right of the Potala Palace, making my windowsill my 'personal viewing platform': At midday, wisps of clouds drifted across its white walls and golden roofs, as if a breathing quilt was draped over the ancient palace; In the evening, the setting sun painted the Red Palace a honeyed hue, and as prayer flags fluttered in the wind, they seemed like countless hands applauding it; The moment the night lights came on, the entire palace suddenly 'came alive' – like an ancient ship moored in the darkness, carrying the stories of the Tubo Dynasty, slowly sailing towards the myriad lights of modern Lhasa. The complimentary biscuits were delicious, and the other snacks were great too! The butler and front desk service were warm and attentive. I arrived close to 2 PM, having not yet eaten, and the small eatery they recommended – the third shop after turning right from the hotel – was absolutely delightful.
Hotel near Lobrinka,Lhasa1.2% of visitors choose this area
GGuest User2026.04.10
My stay at the Shangri-La Hotel in Lhasa was absolutely impeccable from start to finish. Every detail, from the airport pickup to daily living, dining, and transportation, showcased professionalism and warmth. I highly recommend it to anyone visiting Lhasa!
The airport pickup service was punctual and attentive. The driver was calm and professional, ensuring a smooth and comfortable journey. Throughout our trip, the hotel arranged a dedicated driver to take us to Jokhang Temple and Potala Palace. The routes were well-planned, the driving was steady, and he waited patiently, allowing us to easily visit these sacred sites without any worries.
I must give special praise to our butler, Zhixi. His service was incredibly meticulous and he anticipated our every need. From guiding us during check-in and offering itinerary suggestions to providing tips for high altitude, he followed up attentively throughout, always responsive to our requests. He handled every small detail with such care and thoughtfulness, making us feel completely at ease.
The dining experience at the restaurant was excellent. The dishes were varied, delicious, and of high quality. A special thanks to Dekyi Wangmo for her exceptional care. Her service was warm and attentive; she proactively anticipated our needs, from taking orders to refilling tea and providing thoughtful details. The dining atmosphere was cozy and pleasant, and we enjoyed every meal thoroughly. This was especially helpful for us who experienced some altitude sickness.
Standard hotel services were also top-notch. The rooms were clean and comfortable, and the staff were humble, courteous, and responded quickly. Whether it was helping with facilities, addressing requests, or providing temporary assistance, they were efficient and warm, truly making us feel at home.
From airport transfers and butler service to restaurant care, the Shangri-La Hotel's exceptional dedication protected our entire journey, making our high-altitude trip warm and smooth.
Hotel near Barkhor Street/Jokhang Temple,Lhasa29.1% of visitors choose this area
KKaixinzhubaobei2026.04.08
Facilities: This was the only guesthouse I stayed at in Lhasa. The room had no unpleasant odors, no dampness, and no cigarette smoke. The downstairs decor was also nice, and the overall facilities felt very new! (However, the fireplace wasn't working; I really wanted to light some firewood for a photo, what a pity!) There was a bathtub, and heaven knows how wonderful it is to take a bath after a long drive—it's so necessary! The hairdryer was a Dyson, and the toiletries were individually packaged and smelled amazing! I absolutely loved the body lotion!
Cleanliness: Good. I checked the bedding, and it was all very good!
Environment: The interior is just a small courtyard, but there's a gate that can be closed, so it's quite safe at night! The rooms don't have any views; you can only see the Rainbow Courtyard. None of the rooms have a view of the Potala Palace, perhaps due to the location…
Service: Excellent! Everything was responded to very quickly! The staff helped us with our luggage; we bought a lot of things towards the end of the trip, thank you! They also provided some local restaurant recommendations.
The tip is that when we checked in, they gave us two complimentary drinks at the guesthouse bar downstairs, but no one reminded us (or maybe they did remind me and I forgot, only noticing when we left), so we went out for a drink. When we came back, we checked out the bar downstairs, and the ambiance and atmosphere were quite nice! They should have reminded us!!
The breakfast was amazing! Much better than that five-star hotel! The staff were very attentive, clearing and returning our plates promptly. The rice noodles were incredibly delicious; I ate so much by myself… The yak yogurt had a strong flavor, and it tasted very authentic! In short, it was really delicious!!!
This hotel was a fantastic experience! The service was warm and attentive, with friendly and considerate staff. The rooms were clean, tidy, and cozy, making for a very comfortable stay. The breakfast was varied and delicious, satisfying me every day. Parking was convenient and quick, eliminating the hassle of searching for a spot, making getting around very easy. Overall, it offers excellent value for money, making it suitable for both business and leisure travel. I would definitely choose to stay here again and highly recommend it!
A newly opened hotel in Pulan. When you enter the hotel lobby, it feels very classy. The decoration is very exquisite. The guys at the front desk are very enthusiastic. The room looks refreshing, clean and tidy, and parking is very convenient. Recommended! There is also a gym and basketball court behind the hotel. The key point is that the oxygen tank we brought was out of oxygen and the Pulan County Hospital couldn't refill it. The hotel guy helped us find an oxygen station to fill it up and send us back to the hotel. Thank you so much!
Excellent
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9.7/10
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9,5/10
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GGuest UserFacilities: The room type was very spacious, I booked a two-bed room this time. The cleanliness was acceptable, but the facilities were a bit old, and there was some water leakage. Room service was prompt.
Minibar: Good.
24-hour oxygen supply service: This was very important, especially the 24-hour medical room. Due to severe altitude sickness for the first few days, I spent most of my time in the medical room. Only after taking medication and receiving oxygen could I manage to walk around a bit outside.
Cleanliness: Acceptable, and the turndown service was also good.
Environment: This is arguably the best in Lhasa. After staying one day elsewhere, I spent the remaining days at The St. Regis. During my stay in Lhasa, I mostly dined and engaged in activities at the hotel. The room layout was very well-proportioned, and maintenance was decent. Afternoon tea was just okay, but the Western restaurant had excellent food, and the sweet tea was the best.
Service: The butler, Tina, was excellent. Her service was attentive throughout, and I was very satisfied. Next time I visit Lhasa, I definitely won't choose any other hotel. She even proactively checked in on my well-being.
GGuest UserMy stay at the Shangri-La Hotel in Lhasa was absolutely impeccable from start to finish. Every detail, from the airport pickup to daily living, dining, and transportation, showcased professionalism and warmth. I highly recommend it to anyone visiting Lhasa!
The airport pickup service was punctual and attentive. The driver was calm and professional, ensuring a smooth and comfortable journey. Throughout our trip, the hotel arranged a dedicated driver to take us to Jokhang Temple and Potala Palace. The routes were well-planned, the driving was steady, and he waited patiently, allowing us to easily visit these sacred sites without any worries.
I must give special praise to our butler, Zhixi. His service was incredibly meticulous and he anticipated our every need. From guiding us during check-in and offering itinerary suggestions to providing tips for high altitude, he followed up attentively throughout, always responsive to our requests. He handled every small detail with such care and thoughtfulness, making us feel completely at ease.
The dining experience at the restaurant was excellent. The dishes were varied, delicious, and of high quality. A special thanks to Dekyi Wangmo for her exceptional care. Her service was warm and attentive; she proactively anticipated our needs, from taking orders to refilling tea and providing thoughtful details. The dining atmosphere was cozy and pleasant, and we enjoyed every meal thoroughly. This was especially helpful for us who experienced some altitude sickness.
Standard hotel services were also top-notch. The rooms were clean and comfortable, and the staff were humble, courteous, and responded quickly. Whether it was helping with facilities, addressing requests, or providing temporary assistance, they were efficient and warm, truly making us feel at home.
From airport transfers and butler service to restaurant care, the Shangri-La Hotel's exceptional dedication protected our entire journey, making our high-altitude trip warm and smooth.
GGuest User• Prime Location: Just 50 meters from the lake, every room offers stunning views, and you can drive directly to the scenic area.
• Top-notch Amenities: All 122 rooms are equipped with diffused oxygen supply, King Koil bedding, and B&O audio systems, ensuring maximum comfort.
• Exceptional Service: Attentive butler service, thoughtful turndown service, and complimentary laundry/drying facilities – the human touch goes above and beyond standard expectations.
• Comprehensive Experience: Lakeside restaurant, heated swimming pool, hiking trails, and village experiences provide a complete one-stop vacation.
GGuest UserWe called ahead to let the hotel know it was our 5th wedding anniversary and hoped they could decorate the room for us. We were so pleasantly surprised when we entered – red bedding and swans folded from towels really showed the hotel's thoughtfulness. Manager Kuang even gave us a tour of the hotel garden, where we met a cute golden retriever named Zhouzhou! I wasn't dressed appropriately to pet dogs, otherwise I definitely would have played with her. We heard they're planning to build a pet park and organize some parent-child activities soon, which sounds amazing. We hope to see it on our next visit.
Special thanks to Aunt Bian Zhen from housekeeping, Manager Kuang from the front desk, and Pubu Zhaxi from security who helped us with our luggage and parking. These three were truly warm, enthusiastic, and responsible. Experiencing such excellent service in the highlands was even better than the St. Regis in Lhasa! Oh, and Miss Baima from the Liao Bar was also very lovely! We had an unforgettable anniversary.
GGuest UserWhat an amazing hotel, the rooms are immaculate and mine had a view of Potalo palace.
The food is delicious, amazing breakfast buffet with very high quality items and the restaurant food was succulent.
Also. When staying at Songtsam, make sure to have a massage at their spa. The Spa lady Tenzin phuti is so knowledgeable and will give you a massage like you never had before. A must do at the hotel.
Big thank you to Sonam, English speaking lady who took good care of me and her English was brilliant.
Overall, Songtsam is an amazing hotel and you won’t regret staying there!
GGuest UserThe room is nice and the staff is friendly and helpful. As I had to leave early for a flight, the staff kindly prepared a simple takeaway breakfast for me because I was earlier than breakfast time, which I was appreciative of. Able to have a good night rest and wash up after a long day travelling, and being in a central location, I could just walk out and find a restaurant easily.
GGuest UserThis was one of the most satisfying hotels on our Tibet trip. The entire place had a very distinct and local character. When they found out we were on our honeymoon, they upgraded us to a room with a terrace and a bathtub. Our butler, Tsering Dhondup, brought our luggage to the room and gave us a very detailed and thoughtful explanation of everything. He also set up a group chat, and his responses were always prompt. The hotel owner has excellent personal taste; guests receive a complimentary hat and a collection of Tsangyang Gyatso's poems. The mini-bar and snacks are restocked daily, and a 'goodnight drink' is provided every evening. We went out sightseeing on the night we checked in, and were pleasantly surprised the next morning to find that they had even set up a table and chairs on the terrace. The hotel offers a wide range of activities from morning till night. We participated in a sound bath session, which was a unique experience. We'll definitely stay here again on our next visit to Lhasa.
LLvlingfan007The room was spotless, and the view of the Potala Palace from here was absolutely breathtaking. The hotel is perfectly situated right behind and to the right of the Potala Palace, making my windowsill my 'personal viewing platform': At midday, wisps of clouds drifted across its white walls and golden roofs, as if a breathing quilt was draped over the ancient palace; In the evening, the setting sun painted the Red Palace a honeyed hue, and as prayer flags fluttered in the wind, they seemed like countless hands applauding it; The moment the night lights came on, the entire palace suddenly 'came alive' – like an ancient ship moored in the darkness, carrying the stories of the Tubo Dynasty, slowly sailing towards the myriad lights of modern Lhasa. The complimentary biscuits were delicious, and the other snacks were great too! The butler and front desk service were warm and attentive. I arrived close to 2 PM, having not yet eaten, and the small eatery they recommended – the third shop after turning right from the hotel – was absolutely delightful.
BBingge77This hotel deserves all the praise! The moment we stepped into the parking lot, we were greeted by that signature scent of a five-star hotel. As soon as we entered, the authentic ******* decor immediately immersed us in a wonderful atmosphere.
The front desk staff were incredibly efficient with check-in, and they even upgraded our room for free! While we waited, we sipped on rhodiola tea and enjoyed a welcome dance – it was an amazing experience.
The room design was thoughtful, the amenities were high-end, and every little detail exuded quality.
This is the first hidden gem of a hotel that has made us fall in love with an entire city just because of our stay there!
XXicanglongdaguojilvyouyouxiangongsi(WHA)I want to express my sincere gratitude to my housekeeper, DeJiNancy. Her service was professional, thoughtful, and exceeded all my expectations. I was pleasantly surprised to find that Lhasa Paradise InterContinental Hotel offers such exceptional butler service, which is just as professional as top luxury brands, if not more attentive and heartfelt.
Nancy treats guests like family. Every morning, I would wake up to her warm greetings and caring messages, making me feel instantly comforted. Whenever I encountered any issues during my trip, I naturally turned to her for help, and she always patiently solved every problem for me right away. Even for matters that were not part of the hotel’s standard services, she still listened carefully and provided great assistance.
This stay was absolutely perfect. I truly felt like I had a family member looking after me in Lhasa. I will definitely choose Lhasa Paradise InterContinental Hotel again on my next visit and highly recommend it to all my friends. I hope the hotel continues to maintain this excellent level of service.
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