5-Star Hotels in Xinjiang, China

The hotel is quite large, and at first glance, it gives off a five-star vibe. The room is spacious, and the decor is clearly well-thought-out. The style is very modern and trendy, and the materials used are all of good quality. The hairdryer is similar to a Laifen (and works great!). They even provide latex pillows by default (which is a huge plus!). However, the cleanliness isn't up to par (a common issue in Xinjiang hotels). You can clearly see stains. They have two robots that deliver food, and when they arrive at your door, there's an automatic voice reminder in the room. The breakfast spread is also good, with a wide variety of options. ⚠️ The only thing that really drags it down is that the rooms aren't smoke-free. One day, when I left my room, the hallway reeked of smoke. I'm not sure which room it was coming from, but it immediately dropped my perception of the hotel down to a 3-star level. 🤦‍♂️

The location isn't downtown, but the surroundings are nice. Staying in a tent room is an experience, but the main issue is the complete lack of soundproofing – it is, after all, a tent. So, cleanliness is just barely acceptable. My biggest complaint: each room has a table sprayed with very cheap paint. The smell, especially under the scorching sun, was unbearable! The entire room reeked of paint fumes. Breakfast was truly disappointing. The funniest part was that all guests had to use tiny saucers for their food. Don't they want to buy proper plates? The tables and chairs in the central courtyard were a mess; there were five different styles of chairs alone, giving it a very haphazard feel. What deserves praise, especially when compared to the overall unprofessional management, are the front desk service and the luggage porter! Their service was thoughtful and genuine. And the scenery is also very good! To add: the night view of the courtyard in the hotel's main picture is clearly Photoshopped; the reality is quite underwhelming.

I stayed in the intercontinental for one night and I wish I had more time here. The hotel is new and decorated in a sleek yet exotic fashion. The room is very spacious, with a comfy king sized bed and choices for pillows. Amenities wise, the room is equipped with the usual Blanche line of personal care products (however the hair brush is still quite rubbish...). The view from the room is superb, overlooking the yili river and the small apple lake with the mountains in the background. The executive lounge is dainty and the cocktail hours buffet was delicious (though doesn't have a huge alcoholic choices like some other executive lounges). Sitting in the lounge and watching the sunset over the river was a fantastic experience. The location of the hotel is a bit remote but it is perfect for someone wants to wander around the yili river park and/or do a nice long and peaceful run/bike ride. Gym is small but meets the basic needs (has dumbbells, cross trainer and treadmill but no bar bells or rack). The swimming pool looks fancy and big, makes it ideal for leisure and training. Lastly, and most importantly, for my stay I truly appreciated the hard working staff here. They have made my already wonderful stay perfect. A big shout out to the concierge team, especially 来存智 Leonard, the concierge supervisor, they have gone out of their way to help me. I wanted to visit some ethnic group bar at mid night and given the distances and lack of taxis, Leonard, together with his team, helped me get to the right place and Leonard personally drove me back from the bar at 3am. I was able to have a great night thanks to him. Upon checking out, I was also given a nice souvenir to mark a perfect stay (unfortunately I left it on the taxi due to rushing!!! To whoever is the next lucky passenger to pick it up: I am jealous!).

We booked the guest rooms, which are actually a “盲盒” concept where you get whichever room is available upon check-in. Luckily, we were upgraded to wooden cabins with two rooms each. Since I booked 3 rooms, they arranged 2 wooden cabins for us. Each cabin came with two independent bedrooms with attached bathrooms, plus a shared living room. We absolutely loved it because we could gather and spend time together in the living room. We even had steamboat there one evening, which made the stay feel extra cozy, lovely, and convenient. There was also a huge open area in front of the cabins, but unfortunately the wind during our stay was too strong for us to sit outside. In the evening, sheep were grazing right outside our unit. On good weather days, you can even see Sayram Lake and the snow mountains directly from the cabin, which was really beautiful. The cabins are spread across a large area, so you do need to walk to your unit, but the pathways are properly paved and easy to walk on. Our cabin was about 200m from the car park. Special shoutout to the staff, Hemu and Dan Ni Er, who were extremely helpful. They used their small transport buggy to help move our luggage during check-in and check-out. Since we were travelling with elderly family members who had difficulty walking, they also kindly gave them rides to and from the cabin, which we truly appreciated. Highly recommended for those looking for a different and more memorable experience compared to a normal hotel stay.

The hotel faces the snowy mountains, and on the way there, we passed through the Tuolengge Summer Pasture and Wetland Park. We were able to walk down to the pasture from the roadside and interact with the small animals. We also had the chance to visit a yurt and interact with the nomadic people. They were all very hospitable, inviting us into their yurts and offering us tea (for a fee). Staying in a tent at the hotel was a unique experience; the room and bathroom were clean and tidy. The forecast for strong winds at night was incredibly accurate, something I'd never experienced before, haha. The hotel's mascot is a golden retriever named 'Niangao' (Rice Cake), who is absolutely adorable and well-behaved. The restaurant's big plate chicken and beef were also incredibly delicious and left a lasting impression. Visiting a Tajik young man's home was a fantastic experience. We even saw 'Master Bai's' house, haha.

I chose to stay at the Air Garden in the old city the night before leaving Kashgar to see the apricot blossoms in Southern Xinjiang. As soon as I completed my booking, the guesthouse manager contacted me to ask if I needed airport transfer and informed me about the local weather conditions. I felt a sense of warmth even before checking in. Since vehicles aren't allowed in the old city, the manager informed me of the drop-off point and picked me up the night before check-in. This service was fantastic and saved me the awkwardness of dragging my luggage around looking for the place. The hotel used to be the residence of a local 'Master Bayi' who was in the jade business. His eldest son later inherited the business and expanded it internationally. The original residence was very luxurious. Later, a boss from Hunan bought it and preserved the original four floors. The current third and fourth floors are replicas of the original residence, featuring exquisite wood carvings, making it a wood carving museum. Guests can visit for free. The fifth to seventh floors are the guesthouse, and the first floor sells jade. On the day of check-in, I received a complimentary jade 'peace buckle' from the guesthouse, which was a thoughtful touch 👍 The room decor had a distinct local flavor. Welcome fruits were already waiting in the room, and the mini-bar was free to enjoy. The super-large terrace offered a fantastic spot for enjoying the night view. On the day of check-in, I got to enjoy a complimentary afternoon tea. The pastries were exquisite, and sipping tea while admiring the beautiful scenery of the old city made all my worries disappear. This hotel boasts the highest vantage point in the entire old city, perfect for watching sunsets and sunrises. I didn't get to experience it this time, but I'll definitely try it next time. A big thank you to my manager, a handsome local guy, who was with me from the moment I booked until I left. He showed me around and explained the stories behind the wood carving museum, promptly resolved any requests I had during my stay, and patiently inquired about my airport transfer. Thumbs up! The guesthouse manager arranges breakfast for guests on the fifth floor according to their requested time. You can choose to dine indoors or outdoors. The breakfast spread was rich and well-balanced; I couldn't even finish it all by myself 😂 This guesthouse has only 10 rooms, offering a high degree of privacy. The elevator and entrances all use facial recognition. After checking in, I had a travel photoshoot with makeup on, and afterwards, the facial recognition surprisingly didn't work 😂 This only further convinced me of the guesthouse's excellent security! 👍 Although it's a guesthouse, it's very well-managed. Here, I truly experienced what 'customer-first' means. The guesthouse manager, Ms. Jin, an elegant lady, genuinely cares for guests, making everyone feel at home. I heard that after May 1st, the guesthouse will offer a service where managers take guests on tours of the old city. This is a brilliant idea, saving guests who are unfamiliar with the old city the hassle of getting lost. I look forward to the guesthouse getting better and better. The guesthouse's amenity kit is beautiful, and the manager said I could take it home, which is great! 😄 I'll definitely stay here again next time I visit Kashgar. I highly recommend everyone to experience the charm of this guesthouse up close and hear its stories firsthand.

After a long and bumpy journey to beautiful Kashgar, checking into the Radisson Hotel was definitely the right choice – it's quiet and convenient. If I hadn't specifically asked, I never would have guessed this hotel has been operating for 12 years. Everything, from the cleanliness of the hallway carpets to the pristine condition of the furniture and appliances in the room, is maintained to a high standard. The service is superb, and both the late-night snacks and breakfast are reliably good. The hardware is well-maintained, and there are no overlooked spots when it comes to hygiene. I felt completely at ease during my stay and highly recommend it to anyone who values a great practical experience.

I am very happy that I chose this hotel. I highly recommend it — I spent three wonderful days here. From helping me arrange transportation from the train station to the hotel, the staff were very kind and friendly. Thank you to the warm and attentive Xiao Mu 小木 Hotel for the pick-up and drop-off. There were also activities available, such as cow milking, hiking, and more. I especially recommend the horseback riding tour. Riding up into the mountains offers a unique view of Sayram Lake, and the scenery throughout the experience is absolutely beautiful. The horseback riding instructor, “Kenlide肯里得”, was very friendly, enthusiastic, and patient. I am also very grateful to “Bieke别克”for his warm and selfless sharing of the local culture. And Uncle Sha沙叔叔, who was also kind and friendly, recommended some great places to visit. I also want to thank the service staff who helped arrange my meals. The room was very clean, and the breakfast was hearty. I had a truly wonderful experience — it added a warm touch to my journey. I look forward to coming back next time. Highly recommended! The only downside is that I thought the hotel had hot springs.

This is my second stay at the Conrad Urumqi, and it has become my top choice every time I visit Xinjiang. The overall experience is simply unmatched, and I have to give a special shout-out to Martin at the front desk! After a long journey, I arrived at the hotel, and Martin was incredibly warm and attentive throughout the entire check-in process. He was efficient and professional, meticulously asking about my preferences and arranging the room according to my needs in advance. He clearly explained all the travel-related details, saving me a lot of hassle. The hotel's 'cloud lobby' design beautifully blends with Western Regions aesthetics, creating a fantastic atmosphere. The guest room's floor-to-ceiling windows offer expansive views of the entire city. The room itself is clean and tidy, with soft and comfortable bedding and complete amenities. The breakfast spread is rich and diverse, featuring a wide variety of authentic Xinjiang specialty dishes, allowing you to savor local flavors without leaving the hotel. Overall, the service is professional and thoughtful, and the staff are gentle and courteous. Whether it's travel inquiries or room requests, they respond very promptly. With such a meticulous and attentive front desk staff like Martin, the entire trip was comfortable and worry-free. When I return to Urumqi in the future, I will definitely choose the Conrad again. It's my irreplaceable best choice for trips to Xinjiang, and I highly recommend it to anyone visiting Urumqi for business or leisure!

This well-established five-star hotel in the city center exceeded my expectations in terms of value for money! The location is absolutely fantastic, right across from the city's iconic Red Mountain Tower, which is beautifully illuminated by the环城高速路 (Ring Expressway). It's also not far from the International Grand Bazaar and the famous Hotan Second Street Night Market, about three bus stops away, making it incredibly convenient for getting around and shopping. The location truly can't be beat. The hotel itself has a grand and elegant atmosphere, with a lobby that showcases rich Western Regions culture and a mural corridor filled with cultural exhibits. Manager Watt had our room and key cards ready for us in advance, which was a very thoughtful and attentive service. The room was clean and tidy, offering a great view of the city at night, and was fully equipped with all amenities. The best part is the hotel's own dedicated parking lot, making parking incredibly convenient with plenty of spaces and hassle-free entry and exit. Overall, the quality is top-notch – clean, tidy, quiet, and comfortable, all at a great price.