5-Star Hotels in Xinjiang, China

Of all the hotels we stayed at during our trip with my elderly parents, Atour was definitely the most modern and high-tech. The facilities are indeed top-notch. The entire hotel has a very artistic design, and the rooms are highly intelligent. The bedding and toiletries are of excellent quality. Plus, Rose Only is right downstairs! The hotel breakfast was fantastic, with a wide variety of high-quality options. However, I felt the hotel was a bit too new, and some of the staff's training might not yet meet the standards for a hotel of this caliber. Perhaps there was also a language barrier, as communication was a bit challenging at times. I believe that with time and more mature service training, this hotel could easily become one of Kashgar's top establishments.

My actual stay far exceeded my expectations; the overall experience was incredibly comfortable. The room was exceptionally spacious with a unique layout that you rarely see. It had excellent natural light, multiple floor-to-ceiling windows offering expansive views, and even a bathtub, making for a truly pleasant living experience. The bed was extra soft and provided a stable, restful sleep. Ordering takeout was made easy and hassle-free with robot delivery. The entire room was spotlessly clean and well-maintained, with great attention to detail. The price was very reasonable, offering excellent value for money. It's definitely worth experiencing.

Hilton consistently delivers! From the lobby to the front desk, rooms, and even the restaurant, the service quality was always satisfactory. My only complaint: the Wi-Fi signal was terrible. A small suggestion: there are a few bald patches on the outdoor lawn that are a bit unsightly; hopefully, they can replant those. Also, there was noticeable litter on the lawn in the early morning.

What a pleasant surprise! The hotel's overall scenery is absolutely stunning, and the post-rain atmosphere on the grasslands is simply incredible. The Hobbit-style cabins in the hotel's backyard are super whimsical and incredibly photogenic – you can take amazing pictures effortlessly. If you want to check them out, just ask the front desk staff, and they'll kindly tell you where to find them. The toiletries are Appelles, which are really high quality and feel fantastic to use! This is something I really care about, so it was a delightful surprise. Overall, a perfect experience, highly recommended! (•̀ó•)ง💯 A truly unexpected gem!

This stay far exceeded our expectations, and I have to give a huge shout-out to Martin at the front desk! We originally only booked one night. When checking in, Martin proactively added my wife's WeChat. Not only did he efficiently complete the check-in process, but he also thoughtfully shared incredibly practical local restaurant recommendations and travel tips. The places he suggested were fantastic in terms of taste and experience, which made us spontaneously decide to extend our stay for two more nights! Throughout our stay, Martin maintained a professional yet enthusiastic service attitude. Every time we had an issue, he responded promptly, and his thoughtful attention to detail made us feel incredibly valued. This trip's experience was elevated to the fullest thanks to Martin's service. We will definitely prioritize staying here next time we visit Urumqi and will also recommend this hotel to our friends!

This hotel offers incredible value for money! First off, they have a free airport shuttle service, which saves a lot on taxi fares. The shuttle itself is a nice business van, and the ride was very comfortable with an excellent driver. Upon arrival, there were staff members at the entrance ready to help with our luggage, and check-in at the front desk was super fast. Someone even offered us water while we were checking in. They also gave us complimentary coffee vouchers for the cafe next door, and the coffee there was really good. The room itself was very clean, and all the amenities and facilities felt brand new. The hot water pressure was stable, and hot water came out quickly. Breakfast was fantastic with a wide variety of delicious options – honestly, I think it was the best breakfast I had throughout my trip in Xinjiang. When we checked out, the front desk even gave us a souvenir fridge magnet. During our stay, whenever we asked the front desk for recommendations on nearby restaurants or attractions, they patiently explained everything to us. This hotel really provides an excellent experience. Highly recommend!

Here's what I loved about this hotel: 1. Excellent service! The Tajik staff, both the women and men, were incredibly friendly and lovely. 2. The room was clean and tidy. 3. The window offered stunning views of the snow-capped mountains and grasslands. I could sit by the window, sip tea, and simply zone out all evening (it doesn't even get dark until after 10 PM here). 4. The room had diffused oxygen, which ensured a great night's sleep. 5. The dried fruits, dates, and raisins provided in the room were delicious! 6. The laundry room was spacious and very convenient. This was our first time visiting the Pamir Plateau and our first encounter with the Tajik people. We loved the scenery in Tashkurgan and truly enjoyed our stay at this hotel.

Facilities: The hotel facilities are excellent, with a restaurant, gym, swimming pool, and sand therapy area. It was really refreshing to dip into the pool in thirty-degree weather. Cleanliness: The cleanliness is well-maintained. The room was cleaned daily, and both the room and the hotel lobby were spotless. Environment: The environment is fantastic, truly picturesque with beautiful decor. It's perfect for taking photos, and I absolutely loved the ethnic ambiance. Service: The service was also excellent. The hotel staff greeted me warmly, and I even received a complimentary fruit platter during my stay. Highly recommend!

Staying at the Radisson Collection in Kashgar exceeded my expectations! The hotel beautifully blends Western Regions charm with modern design. The environment is elegant, and the rooms are spacious, clean, and well-equipped. I especially want to commend Steven Pan, the manager of the Baza All-Day Dining restaurant! Throughout my stay, he was incredibly patient and attentive, proactively asking about my dining experience and promptly addressing all my requests. He was personable and highly professional. The Baza restaurant offers a rich variety of delicious food, from freshly made beef noodles and authentic Xinjiang baked samsa to exquisite Western dishes. Everything was fresh and tasty. Steven's dedicated service made my trip to Kashgar exceptionally comfortable, truly a perfect stay!

I chose to stay at the Air Garden in the old city the night before leaving Kashgar to see the apricot blossoms in Southern Xinjiang. As soon as I completed my booking, the guesthouse manager contacted me to ask if I needed airport transfer and informed me about the local weather conditions. I felt a sense of warmth even before checking in. Since vehicles aren't allowed in the old city, the manager informed me of the drop-off point and picked me up the night before check-in. This service was fantastic and saved me the awkwardness of dragging my luggage around looking for the place. The hotel used to be the residence of a local 'Master Bayi' who was in the jade business. His eldest son later inherited the business and expanded it internationally. The original residence was very luxurious. Later, a boss from Hunan bought it and preserved the original four floors. The current third and fourth floors are replicas of the original residence, featuring exquisite wood carvings, making it a wood carving museum. Guests can visit for free. The fifth to seventh floors are the guesthouse, and the first floor sells jade. On the day of check-in, I received a complimentary jade 'peace buckle' from the guesthouse, which was a thoughtful touch 👍 The room decor had a distinct local flavor. Welcome fruits were already waiting in the room, and the mini-bar was free to enjoy. The super-large terrace offered a fantastic spot for enjoying the night view. On the day of check-in, I got to enjoy a complimentary afternoon tea. The pastries were exquisite, and sipping tea while admiring the beautiful scenery of the old city made all my worries disappear. This hotel boasts the highest vantage point in the entire old city, perfect for watching sunsets and sunrises. I didn't get to experience it this time, but I'll definitely try it next time. A big thank you to my manager, a handsome local guy, who was with me from the moment I booked until I left. He showed me around and explained the stories behind the wood carving museum, promptly resolved any requests I had during my stay, and patiently inquired about my airport transfer. Thumbs up! The guesthouse manager arranges breakfast for guests on the fifth floor according to their requested time. You can choose to dine indoors or outdoors. The breakfast spread was rich and well-balanced; I couldn't even finish it all by myself 😂 This guesthouse has only 10 rooms, offering a high degree of privacy. The elevator and entrances all use facial recognition. After checking in, I had a travel photoshoot with makeup on, and afterwards, the facial recognition surprisingly didn't work 😂 This only further convinced me of the guesthouse's excellent security! 👍 Although it's a guesthouse, it's very well-managed. Here, I truly experienced what 'customer-first' means. The guesthouse manager, Ms. Jin, an elegant lady, genuinely cares for guests, making everyone feel at home. I heard that after May 1st, the guesthouse will offer a service where managers take guests on tours of the old city. This is a brilliant idea, saving guests who are unfamiliar with the old city the hassle of getting lost. I look forward to the guesthouse getting better and better. The guesthouse's amenity kit is beautiful, and the manager said I could take it home, which is great! 😄 I'll definitely stay here again next time I visit Kashgar. I highly recommend everyone to experience the charm of this guesthouse up close and hear its stories firsthand.