5-Star Hotels in Hessen, Germany

Always a pleasure to go down there! Not for us it has become my stam hotel in Frankfurt: Super friendly staff, all very premature and generous service and food (world best coffee!)  The SPA is excellent - small but fine, there is nothing missing. Specially the massage beds are worth gold and there is every day fruit.  I'd like to see you again and again!

Good location, affordable price, everything is suitable. If you don't go to hotels in other European countries, this is the most cost-effective one. Recommended! Stay at ease!

The Westin Grand Frankfurt offers an excellent central location with unbeatable access to public transport and nearby markets, but the in-room climate control and wellness facilities were disappointing during this stay.�� Overall, it works well as a convenient city base, especially if you value being close to U- and S-Bahn connections and local weekend markets.��Room and comfortThe room itself was comfortable but unfortunately too warm, and it was not obvious how to adjust the temperature settings. There was no clear guidance in-room on changing the climate controls, which made it difficult to get a good night’s sleep.Facilities and closuresAlthough the hotel advertises an indoor pool and sauna as part of its wellness offering, both the pool and sauna were closed during this stay, which was a let-down.�� This is worth checking in advance if these facilities are important for your trip.Location and transportThe location is one of the hotel’s strongest points, set on Konrad-Adenauer-Straße right by the Zeil shopping area and within easy reach of major sights.�� U-Bahn and S-Bahn stations are very close, making it simple to reach Frankfurt Hauptbahnhof, the airport and other parts of the city in just a few minutes.��Markets and nearby vibeThe surrounding area has a lively city feel, and there is a weekend market within walking distance, adding a nice local touch to the stay.�� Being able to step out of the hotel and quickly reach both shops and market stalls is a real advantage if you enjoy browsing food and local products.��Overall impressionThis hotel is a solid choice for location and public transport access, especially if you plan to explore Frankfurt’s centre and markets on foot.�� However, unclear room temperature controls and the closure of the pool and sauna during the stay meant the experience did not fully meet expectations.

The hotel is very clean and the facilities are new. However, the breakfast restaurant requires a bit of a walk; after taking the elevator to the lobby, you still need to go down some stairs and exit to reach it, and the signage isn't clear. Also, there were very few signs leading to the hotel from the airport. Even though it was right across the road, it took us a long time to find the pathway, which was quite inconvenient when dragging luggage.

If I am in Frankfurt, I am staying here. I've sayed in this hotel many times over the last 22 years. I love it. Exceptional service, facilities, attention to detail, and cleanliness. Never let me down. Fantastic breakfast buffet. Hot and cold dishes are plentiful and high-quality. Steigenberger provides good quality hospitality consistency throughout their hotels in Germany. I stayed in many of them and never got disappointed.

Clean room. Busy hotel, and looks like a lot of business people staying here. Friendly reception and nice hotel bar - champions downstairs.

My opinion is the same as I had during my stay at the same hotel on April 3rd and 4th, 2025, except that this time they gave me a better room and I checked in with a very kind and polite person.

Nice location & the hotel staffs are very kind, also take a good care i really appreciated.

I bought a Polar Bear plush toy in Iceland for my little girl at home—a toy she wanted badly. It was misplaced by Housekeeping, whether accidentally or for whatever other reasons one might imagine. When I returned to the hotel and reported the issue, the front desk asked me to email them. However, there was a clear lack of urgency; the email was not even read until the next morning when I followed up again. I anticipated that locating the email might be challenging since the booking was under my wife's name, which is why I repeatedly provided my room number each time I raised the matter. Unfortunately, no one with the authority to make decisions ever attended to me or offered any proper options. This entire experience shows a significant discrepancy between the hotel’s brand reputation and the level of care actually demonstrated in handling guest concerns.

Wonderful! We had a great time - fantastic room, great facility, rich breakfast, very relaxing spa area, sauna was pleasantly empty. We felt very well!