5-Star Hotels in Pest, Hungary

Check-in time was flexible; we arrived early and were immediately given a room to rest, which was a huge plus for those arriving on early flights. Our standard room was on the 5th floor, a typical hotel room setup with good natural light and plenty of sunshine. The mattress was incredibly comfortable. In contrast, the bathroom had a much more distinctive design. A highlight was the small spa pool on the basement level, which had a unique vibe, wasn't crowded, and was very relaxing. It's complimentary for guests. While the hotel breakfast didn't have a huge selection, everything was relatively tasty, especially the Hungarian baked eggs, which were exactly to my liking. The staff were friendly and helpful. Recommended! PS: There was a wedding party on the day we checked in, and the music was quite loud at night, but fortunately, we couldn't hear it much from the 5th floor.

The room is incredibly spacious, even larger than suites in many high-end or luxury hotels. The service is excellent, and the breakfast pastries are top-notch. This is an absolute gem of a hotel, highly recommended! 👍

Great location, very close to where you can take Danube river cruises, and there's a Christmas market nearby, which creates a festive atmosphere. The staff are friendly and the room is spacious. The only downside is that the price was a bit high when booked for New Year's Eve.

It's decent. The front desk service was fine, though the hotel definitely isn't quite five-star. However, it's conveniently located and the breakfast was quite impressive. I'd recommend staying here. It's a good value-for-money option. The parking garage uses an elevator system, so be careful.

Overall, a good experience. I booked this hotel last minute and, despite not sending any specific requests, I got a room with a fantastic view on the top floor. However, the front desk service was terrible. Check-in was an unpleasant experience, and their attitude was very poor – I wouldn't rule out the possibility of discrimination. The hotel's dinner was mediocre; the schnitzel and goulash soup were just okay, but the burger was quite good. I didn't have breakfast. There's also a Starbucks downstairs, which is convenient. A word of warning: avoid the restaurants in the square downstairs. They're unhygienic, and they overcharged me £33 for a single meal, probably because I'm Chinese. I was new to Budapest and hadn't quite grasped the exchange rates, so I definitely felt scammed. Very frustrating!

The hotel is a wonderful experience to stay in particular if you appreciate historical flair. Definitively the spa and swimming pool is a great place to visit. It was included in our room category, but for other room rates may not include it and you need to pay for the spa and swimming pool. The personal was very kind and helpful! Breakfast was wonderful as well, however, the served coffee at the breakfast was terrible. It was not only on one day but seems to be a general feature. I wonder why this five star location does not invest in a high level coffee facility. But at least the room had a small pad coffee machine which allowed to have a good coffee! The general experience in this hotel was exceptional!

The hotel is located in the city center. There are shops around. You can walk to the attractions. After all, Budapest has many attractions. Service: Overall, I am very satisfied. Every staff member will ask if you need help and take the initiative to help with the luggage. The plane arrived at the hotel at about 10:30 in the morning. I waited for more than 10 minutes before the room was given to me. You must also choose breakfast. There are not many types of breakfast, but they are very delicate. Every dish is very good. There are single dishes and buffets. Breakfast is in the hotel’s own Michelin restaurant on the first floor. Talk about the shortcomings: I booked a Matilda Suite, but I was given the most basic king-size bed room? ? ? I didn’t react until the third day of my stay, so I didn’t negotiate with the hotel. The hotel is not large, but the facilities are very new. The sanitation is still quite satisfactory. Some places that are not easy to see need to be cleaned! Overall, it is still recommended!

Outstanding Gold Standard Hotel. We stayed five nights in the hotel, and from the time we arrived, we enjoyed the most outstanding professional and welcoming hospitality of the hotel staff. To our suprise, most of the staff communicated well in English and were always welcoming, professional, and friendly. The superior studio provided a spectacular view of the Danube River and the majestic Chain Bridge. The view of the city was absolutely magnificent, especially at night time. Everything in the room was of high standard, and having stayed at many hotels around the world, we could say without hesitation that the soundproofing in the room was Gold Standard. For the first time, we were not disturbed by any external noise from the hotel or from traffic noise from outside the hoìtel. This made our stay enjoyable and memorable. We would like to say a huge thank you to everyone in the hotel for making our stay in Budapest spectacular!

The front desk staff were quite incompetent. Check-in took forever, and then my friend's room key didn't work. Another friend found a welcome card for someone else on their table upon entering their room. My room was a corner room, which they didn't even ask about, but they were very pushy about getting us to upgrade. We upgraded, and the service was still terrible. Then, at check-out, we thought it would be quick, but a young woman struggled for ages before calling over her colleague. We thought there might be an extra charge, but then she somehow pulled out someone else's room cards, claiming they didn't match ours. Couldn't she just ask us what our room number was? We gave her two room cards, and she somehow ended up with three! We were in a hurry to catch a flight and told them so, but she still fumbled around for ages. Plus, the kettle in the room was broken, and when we asked for a replacement, that one was also broken... It was an ordeal all afternoon; we couldn't even take an afternoon nap. I can only say the hotel is all show and no substance; the interior is rotten. Also, it seems like they sprayed a lot of disinfectant in the room when cleaning, and the windows don't open for ventilation...

This hotel is fantastic! The staff are so warm and friendly. The New York Cafe is right next to the hotel's ground floor, which means you don't have to queue for a table during your stay – super convenient, especially in peak season. We also had breakfast there, and the selection was incredibly rich and varied. Overall, a very pleasant stay.