GGuest UserThis hotel is really well located and its spanking clean. Food is excellent and breakfast is fantastic! Staff are ultra friendly. ALL our requests were fulfilled, nothing was too much trouble. Our room was big and with plenty of space to store everything! We even met a famous Bollywood singer one evening! There’s a well equipped gym and a swimming pool, hairdresser, and great spa! 😍
MMandira_SamantaThe hotel is under renovation and the entire property (including rooms) smells of toxic paint. There was no information about this renovation on the website while making the booking. The heavy solvent smell gave me a headache and the stay was very unplesant.
GGuest UserAmazing, amazing stay — and the food was simply outstanding. You’ve built something truly special here.
But there are two serious issues that need immediate attention:
1. Overdone greetings: Every staff member saying “Namaste” each time they see a guest is too much. It feels forced and intrusive, especially for business travelers who value space and focus. The first welcome is great — after that, hospitality should be felt through efficiency, not repetition.
2. Unsafe heavy gates: From the restaurant to my room, I had to push through three extremely heavy gates. This is a serious safety hazard just waiting for an accident. Try bringing an elderly guest and let them attempt it — even one of those gates is difficult to manage. It’s a clear design flaw that needs fixing before someone gets hurt.
You have a fantastic property and incredible food, but these two issues take away from what could easily be a five-star experience. Please address them seriously — the difference will be huge.
GGuest UserOur stay was absolutely fantastic and outstanding! From the warm hospitality to the excellent service, everything exceeded our expectations. The staff were incredibly helpful, the rooms were spotless, and the overall experience was truly memorable. Highly recommend this hotel to anyone looking for comfort and quality!
GGuest Userit is a relatively new property with modern decor and spacious lounge and dining hall. rooms and bathrooms are fine with very good mattresses which ensures good sleep quality. the staff at reception is very efficient and cooperative.we celebrated our 50th marriage anniversary and were upgraded to a club room with complimentary lounge facility and a lovely cake was offered to us as a loving gesture. we had booked a half board package and the breakfast and dinner both had lots of varieties and many of the dishes were good, however i feel some dishes require improvement. lastly there was live sitar recital which speaks of high taste of the hotel management. the sitarist Mr Shabir performed very well and was very graceful person.the staff every where including restaurant staff was very well trained and m/s Radhika, Tirva, Rupsha and Sonali were very friendly and always eager to help the clients and served with a smile.
GGuest UserGreat location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of the resort everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
GGuest UserHotel makes big deal with Duty free liquor.. so obtain a signed n sealed permit before you visit this hotel. Very poor service from checkin to housekeeping. Adajaj cafe food is below average with some flashes of excellence at live stations but service was good n good hostess
GGuest UserThe hotel overall is good, we booked 4 rooms there, however we had a few problems with then that we don’t expect from a 5 star hotel.
1. We reached the hotel at 2:30 PM, 30 minutes past the arrival time and have already conveyed that at 1:30, about our arrival, still they did not had any room prepared and told us it will take and hour.
2. Due to them taking so long we want to Dwarkadhish temple, when we returned back at 6:30 they gave YS twin bed room despite our booking of King Bed and one of the rooms were completely wet that a person might even slip and fall on the floor.
3 Though the staff was cooperative and upgraded 2 rooms to family suit, the rest two were twin bed itself.
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